The Musings Of An Opinionated Sod [Help Me Grow!]


When You’re Desperate To Look Like You Know The Words But You Have No Idea What They Mean …

McKinsey.

Oh McKinsey.

I’ve written a bunch about them in the past.

Hell, they were the reason one of my tweets went viral.

Scared the shit out of me.

I mean going viral, not the tweet.

And while I appreciate McKinsey have some very smart people working there and there are stories of their bullish confidence that are mildly amusing … let’s not forget they would recommend killing their grandmother if it made them an extra dollar.

Note I said ‘recommend’ … because like a Mafia boss, McKinsey never get their hands dirty, they make others do that. Then they can blame them when it goes wrong … similar to financial institutions who pay out millions to make problems go away rather than face the music in a court of law.

Which is why I found this interview they ran with Jony Ive so interesting.

OK, so Jony Ive is an interesting person so it was never going to run the risk of being bad … but what was fascinating was the headline they ran with it.

Creativity.

Unpredictability.

A great idea cannot be predicted.

Jesus Christ, that must have been like Kryptonite to the ‘everything is a process’ Kings.

I also love how they call it ‘provocations to ponder’.

Why is it a provocation?

Why is it something to ponder?

That’s literally the creative process … except, I suppose, for companies like McKinsey, who would regard that perspective as a celebration of the subjective and the inconsistent, which means it’s seen more as an act of wilful danger than the liberation of possibility.

But because it’s Jony Ive … McKinsey have turned a blind eye. After all, Jony is a global design icon. The driving force behind so many Apple products. Steve Jobs trusted sidekick. Being seen to walk in his circles can only be a good thing, despite the fact he represents the total opposite of what McKinsey do and value.

Oh hang on … someone’s going to say, “creativity is in everything”.

And they’re right of course and – despite what I said a few paragraphs ago – it’s fair to say McKinsey do embrace some elements of creativity.

However the creativity Ive is talking about is not the creativity McKinsey value.

Or practice.

For them, it’s approached functionally and economically, whereas for Ive, it’s about enabling change. An ability to see, think or feel differently. And while they may share similarities, it’s in the same way mathematicians and musician are similar.

Both do things based on numbers … except one uses it to shine a light on problems or solutions, whereas the other is the byproduct of the light.

Both have their value.
Both are about moving forward.
But how they do it are totally different.

Chalk and fucking cheese.

Which is why if I’m going to end this post with anything, it’s this:

Don’t let anyone try to tell you the light doesn’t matter.

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How To Make A Case Study Film …

So the posts this week have been quite emotional.

Well, they have for me …

And – if you watched the hostage negotiation film in yesterday’s post – probably for you too.

And given I’ll be writing an emotional post on Friday – in preparation for what would have been my wonderful Dad’s 85th birthday on Sunday – I thought I’d take a bit of a lighter approach to today, because frankly, I’ve cried enough for this week.

This post is about case study films.

Specifically case study films by agencies for award submissions.

To be fair, there are some that are truly great. Mainly the ones that actually have the work to back it up rather than those that crank up the cliches and superlatives because they haven’t.

Even though I’ve made more films than Spielberg, this is one of my faves … even though it blows my mind it’s 11 years old now.

But even that … even with all it’s success is no match for what I’m about to show you.

A film that trumps 95% of all Cannes/WARC/Effies case study films.

Not just because it is clear, entertaining and informative.

But because it demonstrates more human insight than all those others put together.

Enjoy.

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Growth Comes From Challenges, Not Just Lecturing …

Hello. I’m back.

And because you’ve had no posts for basically 2 weeks, this is going to be a long one.

Yes, I know my posts are already waaaaaaay to long. Sorry, but deal with it.

I had a great time in LA and before that Australia.

Well, I say Australia – but it was in Perth which is closer to Singapore than Sydney.

Met lots of people.
Had good conversation.

It was fun … so thank you State of Social, for inviting me to come over.

I have always loved to go to talks. The stress of putting it together isn’t fun … but for me it’s also about visiting new places, hearing new perspectives and just generally chatting to new people.

And on the rare occasion I get to do a talk with people I know and love, then I get the added benefit – as screenwriter/director Nora Ephron once said was one of the happiest feelings on earth – of enjoying dinner with friends in a city or country none of you live in.

It’s one of my favourite feelings too.

And that’s why Cannes was so special to me.

The event – if I’m being honest – wasn’t that great. Certainly compared to previous times I’d been … and I’ve never really liked it in the first place. But this time it felt the whole industry was in full-on heads-in-the-sand mode.

Nothing highlighted this more to me than the relief/confidence the industry media reported a comment made by Torr – from Apple – in his speech when he said Apple will always need and use agencies. That may be true, but it doesn’t take a data scientist to realise Apple are doing more and more creative work in-house and even their specialist agency – MAL – is seemingly doing less for them.

But I digress …

Because my favourite thing of doing a talk at Cannes was this …

I love these two.

And I love this photo … me, Paula and Martin.

I didn’t exactly have to bully them to do the talk, but I knew I only wanted to do it if they said yes. And the reason for that was we would get to hang out properly for the first time ever.

By that I mean, physically be in the same place … because throughout our time together, we’ve either only met on Zoom or been in situations where just 2 of us would ever be in the same place/country.

So it was special. It was also different.

Because being in the same place – away from the responsibilities of time/life – meant we could properly connect. A deeper way to interact … argue … debate. I totally get why some people prefer working from home. I appreciate the financial impact of travel and time – but you get something more out of being with others ‘in the flesh’, so to speak.

Just like you can learn about other countries from the internet … it’s not the same as actually going there or working there.

But many are discounting this. Claiming they can do their job perfectly well from the comfort of their home. And they probably can … but the question is whether they’re growing and evolving doing it that way. OK, so many will think they are … and many may not care … but there’s a massive difference being immersed in an environment rather than sitting on the outside of it.

I still remember trying to hire someone for W+K Tokyo. They were keen but it was their first overseas move so were rightfully apprehensive. They eventually turned it down and when I asked why, they said they had spoken to someone they knew and they’d advised against it. So I asked if that person had ever lived overseas and they said no – but they’d ‘visited a ton of countries’.

And I am sure they had, but just like looking up a place on the internet doesn’t give you a full understanding about the culture or nuances of a country, either does ‘visiting’ one for a week or two on holiday.

Of course there’s huge amounts you can learn from wherever you are. And there will be stuff that is amazing, important and unique to your situation and nation. But to think there is nothing to learn from outside experiences, perspectives and interactions, is crazy.

And that’s why being with Paula and Martin was so wonderful.

Because we’re bonded by what isn’t common.

We come from different countries.
We all live in different countries from where we were born.
We have all lived in multiple different countries – in my case, double figures.
We [now] all work at different companies and on different clients.
We all have different experiences that has led to different viewpoints.

And while by today’s nationalistic philosophies, it shouldn’t work – in fact we shouldn’t even want to interact – it does. Because perspective and growth comes from the environments, interactions and challenges we embrace … even the stuff that isn’t comfortable.

Sure, it’s all about how you do it – and we do it with respect for the global experiences, exposure and standards we all bring to the table and the knowledge no one is doing it to hurt the other, but to expand perspectives and considerations – but it still can be challenging and we may still may not agree.

Then there’s the fact that we are three, white, privileged adults … so despite having lived in multiple countries and worked with brands on a whole range of challenges and audiences … there’s still huge amounts we want to learn from others outside our frames of reference or understanding.

And while I totally appreciate some don’t want to – or can’t do that – to discount its value says more about the people putting up the barriers and blinkers than it does about the value of the alternative.

And that’s why things like Cannes is important.

The engagements and lessons and interactions.

I wish it wasn’t so expensive so more people could immerse themselves in it rather than just play on the outskirts of it … but wanting to be grow is a noble thing.

And while we were talking at Cannes and had an opinion we wanted to share … we went there wanting to grow too.

And that’s why it was so good to be there. With them.

To listen. To learn. To debate. To argue.

But most of all, to want to be challenged, so we can grow.

I’m lucky to have them in my life. I’m even luckier I got to spend time with them in person.

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Play Up To Potential, Not Down To Average …

A few weeks ago I wrote about Otis and his love of the Rubik’s cube.

His ability to solve them blindfolded.

How he’s found the cube community to be nurturing and inclusive.

Well recently Otis reminded me of kids endless capacity to be more than just curious … but committed.

You see over the past few weeks, two new things have entered his world.

Yoyo’s and Table Tennis.

I don’t just mean passing interest, I mean a full commitment to see what he can do with it.

Now I appreciate this is a bit easier for him than it was in my day … because he has YouTube to help educate and inspire him.

But my god, his focus and energy has taken my breath away.

In a matter of weeks, his abilities have gone crazy. I appreciate this is the sort of thing you would expect a Dad to say about their kid, but I promise I’m being as objective as I can be.

I’ll have to write about his Yo-Yo chops another day … but it’s unbelievable what he can do [though the innovation of the product is also mind-blowling] however it’s his love of table tennis that is a sight to see.

Part of this is because he’s not really into sports.

He does like tennis, but has no interest in things like football or – that school nemesis – cross country.

But what is great about loving sport that involves hand/eye co-ordination is that it develops his motor skills, which will be permanently affected because of his diagnosis of dysgraphia.

For a while, he’s been hitting a table tennis ball against a window at home with a bat.

So far so good.

But this weekend we took him to the NZ Table Tennis association so he could see what it is like on a full sized table.

And rather than be intimidated or nervous, he loved it.

More amazing, after a bit of getting used to the new dynamics and environment, he was pretty good at it.

Of course I’m talking about the basics of table tennis, but it is his ability to throw himself into things and desire to get better that is fantastic … not so he can beat others, but so he can see how good he could be at something.

I’ve written about this before, but there’s far too many adults who are focused on speed rather than substance.

A desire to take short-cuts to move up than to build a solid layer of ability and experience.

I don’t blame them for doing this – the system is against them – but it also means the people who will be in-charge of the next generations development will be people who may not fully appreciate what development really is. Or can be.

And that’s why I’m proud of Otis. He wants to do it right.

He gets massively frustrated when his ability doesn’t match his ambition … but he works at it till it surpasses it.

His focus and desire is a joy to witness.

His pride of achievement.

His fast-track of growth through the unrelenting focus and commitment of an 8 year old. An 8 year old with dysgraphia.

And while his neurological situation may mean he has to learn in ways that are different to normal approaches, that does not mean his abilities or potential are less.

Not in the slightest.

And that’s what I wish schools and governments understood.

That some kids learn – or have to learn – in personalised ways.

Sure, a lot of schools find that hard because of a lack of resource … but there’s still too many who see teaching about group standardisation than individual potential.

At a time where there is a lot of talk of kids being lazy or under the spell of social media [which is not necessarily true but convenient for older generations to use to mitigate blame] … maybe it’s worth remembering that by not creating and funding a system that recognises, appreciates and encourages individual needs, it’s not their fault they don’t want to follow a path that works against them, its ours.

Add to that the disappointment and disillusionment they see in the adults who blindly followed this ‘one-size-fits-all’ system and ideology, and I’d argue they’re smarter than us.

So while Otis is just doing what he loves, I hope one day he realises he’s a quiet revolutionary … one who shows his focus, dedication and desire to be better can break down barriers.

For him. And the millions of kids who have so much to offer and give, like him.

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It’s Not What You Do, It’s How You Do It That Reveals Who You Really Are …

In the UK there was an adult comic called Viz.

It was filthy, hilarious and – for a long time – very successful.

And while they had many ‘star’ characters … from Sid the Sexist to errrrm, The Fat Slags … my favourite part of the magazine were the publishing company details.

Tucked at the bottom of a page, in extra small font, were a list of the people behind the magazine. Most people wouldn’t even see it, let alone read it … but if you did, you found magic in that small print.

Mischief. Personality. Information.

Nothing told you how much this was a labour of love for the people behind the magazine than their dedication to instilling their personality into every nook and cranny they could find … whether people would see it or not.

Brilliant stuff.

I say this because I saw a label a friend had put on a product they were selling at their shop.

Ai Ming was a planner in my team at Wieden+Kennedy.

She was very good … but decided one day, it was time for a change and so she went back to Singapore to open a Cheese Shop.

I know … sounds a bit random … but wait, it get’s better.

You see Ai Ming had an idea.

A way to combine her love of cheese and travel and be paid for it.

So she started The Cheese Ark … a cheese shop in Singapore, dedicated to selling cheeses from small, independent makers across Europe.

Oh but that’s nowhere near the end of the story …

So when she left Wieden – and before she returned to Singapore – Ai Ming went to work on a small farm in Italy for a few months. [I think]

While there, she discovered how amazing cheese tasted when it was made by people who loved and nurtured their product.

To her, it was a whole new world of taste and made every other cheese she had tried, feel unworthy of being labelled as such.

But she also learned something else …

You see she discovered many of these small, independent cheese makers were in danger of going under, because they didn’t have a way to compete with the big boys.

Said another way … this incredible tasting cheese could become obsolete.

So rather be sad, she decided to do something about it.

Enter The Cheese Ark … a shop that only sells cheese that originates from these small independent farms. A shop that is one of the only places in the World where you can get your hands on this incredible produce. A shop that charges enormous amounts of money to own a piece of their incredible cheese … not simply so you can have your taste buds tingled in ways you could never imagine … not simply because it allows you to show off to your friends about your good taste and status … not simply because it pays for Ai Ming’s travel, shop, employees and profit … but because by buying so much from each of these small farms across Europe, she can ensure that these small, independent cheese farms not only survive, but thrive.

Hence it’s called ‘The Cheese Ark’ … because its literally saving the lives of cheese.

How fucking incredible is that?

But Ai Ming is not just a creative business thinker, she’s full of personality and passion … which leads me to the point of this post.

You see I recently saw something that reminded me of those Viz publishing details I loved.

Something that communicated more than just the necessary details.

It was this …

How good is that?

I bloody love it.

A notice on a packet of cheese that’s more interesting, engaging, compelling and charming than 99% of ads – or any marketing material – out there.

Sure, not many people will see it.

Most may actively choose to ignore it.

But for those who do, they’re not just rewarded with the thrill of discovering something as enjoyable as the product inside it, they know they’re dealing with someone who really cares about what they do.

And they do. Because what Ai Ming has created is the Noah’s Ark of Cheese.

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