The Musings Of An Opinionated Sod [Help Me Grow!]


Why Alexa Has Destroyed Brand Building, Agency Partnerships, Audience Understanding And Creativity …

I know, that’s quite the title isn’t it.

Some would even say it’s ‘clickbait’.

Well, while I readily admit it’s slightly exaggerated, hang in there …

So years ago, Jill rang me to tell me she’d discovered Otis – who was about 4 years old back then – had made a shopping list of things he wanted to order on Amazon through Alexa.

Loads of stuff.

Fortunately for us, this included a range of items even Amazon can’t source.

Stuff such as: Eyeballs … Polar Bears … “Poo Poos” … and countless other weird shit his mind decided would be fun to own.

Putting aside the fact this proved he was most definitely my son, hearing his little voice recite all the things that were on his ‘ownership bucket list’ was wonderful, which is why we have never deleted it.

Not just so we can forever relive his childhood curiosity, but because it will be brilliant to play it when he has his 21st birthday – hahaha.

I say this because I recently read another evil genius use – or should I say, abuse – of Alexa.

This.

Why the hell had I never thought of doing this before?

On the positive, it has shown how mature I have become over the years. On the negative, it has highlighted how I am a groupie for mischief because you can be sure-as-hell I will be finding ways to do this to people from here on in. No wonder the guys at Q-Prime called me ‘immune to maturity’.

And while you may shake your head and call me a ‘sad bastard’ for wanting to do this, think of it as an act of revenge against the tech-bro boys.

Because as much as Alexa may have many uses and benefits … it has also fucked humanity. Teaching us to expect instant gratification for whatever we want, whenever we want it.

No moment for pause.
No time for consideration.
No appreciation of nuance.

Where the only thing that matters – and you are judged on – is the speed of the response.

It’s probably why so many brands love influencers.
Not simply because of their audience.
Not simply because of their popularity.
But because they will say EXACTLY what they want … without challenge, opinion or rearticulation.

I don’t blame the influencer for this, because not only are they making bank out of it, why should they give a shit … for them, the relationship is purely transactional and what they’re selling is access, not authenticity.

But I tell you who should care …

Clients.

But in these days where the main topic of conversation seems to be about ‘shouting at scale’ – read: believing media is way more important than working with people who know what to say and how to say it – is it any surprise that despite spending over US$1 TRILLION dollars on advertising last year, the industry feels like one homogenous, barren contrived-as-fuck blob?

Or as a client of mine recently said, “we’re past the brand building age and now in the brand shrinking era”.

I get instant answers are convenient.
I appreciate having people push back on you can be a pain.
But we need to get back to normalizing the value of objectivity.

Because the point of it is not to frustrate, but to stop you shouting into an echo chamber and building something that people helps people become something.

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Finally – as if it being Friday wasn’t good enough – I am away again for 11 days.

ELEVEN!!!

However it’s not all good news because if you’re in Perth, Western Australia … then Paris, France … then Beijing, China … I’m going to be in your hood so watch out.

Actually, it’s even worse for the people in Perth because I’m going to be shouting swearwords at the brilliant State Of Social conference.

That’s right, the wonderful, generous, kind idiots have invited me again … which means some people just never learn from their mistakes.

So have a good weekend/week. Unless you’re in Perth, Paris or Beijing.

See you around the 3rd Sept.

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Why Talking About Craft Means You’re Missing The Point Of Craft …

A few months ago, I found myself in Milan, having lunch with one of the most famous and successful designers in the World. At their house!!!

It was bonkers.

I had no right to be there, but the person I work for occasionally is a very good friend and he had wanted me to attend a few meetings … which is how I found myself one Tuesday lunchtime, eating pasta and trying to talk in broken Italian to them and their family members.

But this isn’t a post about my good fortune, this is a post about one thing they said that really hit me.

This designer is known for the distinctive nature of all they create.

The intricacy and craftsmanship that goes into every element of what they do.

Their work is instantly recognizable and this has built the foundation of their success, prestige and aspiration for decades.

Anyway, at one point – in mangled Italian – I asked them about where does ‘craft’ come into their process of design to which they looked at me like talking to a small child who didn’t know what the fuck they were saying [ahem!] and simply said:

“When you ask about craft, it sounds like you see it like an outer layer of the process. We don’t think that way. For us, everything is about the integrity of what we value and believe. It starts from the inside, never the out”.

In some ways, it sounds obvious, but it hit me hard.

So much of our industry is based on ‘making something’ and then ‘crafting the details’ to make it shine.

But they do it differently …

The ‘shine’ is the starting point and their goal is to ensure that is never lost in all they do.

It’s not an ‘after thought’, it’s the focal point.

More than that. It’s judging craft more by how it feels than how it looks. Or said in ways more relative to our industry – craft isn’t about gaining applause from the industry it’s done to help others connect more deeply to the work.

And somewhere along the line – in our quest for efficiency and speed – we have forgotten that. And as a result, we have increasingly lost it. Both in terms of having the time to do it and – arguably – the ability to. Because too many people see it as an ineffective use of time, when it is literally what helps give what we do it’s real value.

I couldn’t help but think of the Strategy Is Constipated, Imagination Is The Laxative talk Martin Weigel, Paula Bloodworth and I gave at Cannes in 2023.

There, we argued that too much of the straegic process is designed to blindly follow where logic takes us versus going where imagination reveals we can play. And by doing this, we are actively removing the excitement of possibility from our approach rather than doing all we can to protect it.

And that’s one of the reasons we are where we are.

Protecting the wrong things and as a byproduct of that, destroying what makes us valuable.

And while I appreciate some will say that is both a naive and commercially stupid statement … maybe, just maybe, what it actually reveals is how our whole industry has lost sight of how to build things versus just say things.

Lost in the cult of systems, tools and market evaluation rather than appreciating and understanding the integrity of who they are, who they’re for and where they can go.

Or, as the nice hosts of my lunch in Milan also said.

“Shortcuts lead to long term oblivion”

Which – to paraphrase the brilliant Lee Hill – explains why building a career these days is less about what you do, and more about identifying the optimum time to get out.

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Today is the 2nd anniversary of us saying goodbye to our dear Rosie. In some ways it feels even longer than that but the loss still cuts deep.

She was a complaining princess, but she was our complaining princess and I’d like nothing more to have her here, bossing Bonnie about – who would love her whereas Bonnie would simply be tolerated.

Love you Rosie. Miss you.

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A Love Letter To Insights …

Insights aren’t very fashionable these days.

Seen as outdated and derivative or increasingly reduced to nothing more than a basic observation of human behaviour, increasingly favored by creative teams who think it justifies whatever execution they are about to detail … despite the fact it often is not true, or addresses a totally different issue than the one that needs the focus of their attention and talent.

Put simply, what passes for an insight these days is a lot of ‘what’ when it needs to be a lot more about ‘why’.

No wonder insights are so out of favor … however while I agree they are hard to find and should not be limited to just one area of focus, I think they are still the most powerful way to make stuff people find powerful.

Of course, what you do with them is what matters most.

Having an execution that just dramatizes the insight is rarely good work – albeit better than creative that just executes the brief – but a great insight opens up possibilities, rather than closes them off.

Recently I saw this and immediately connected to it …

Now I appreciate this is more ‘what’ than ‘why’ …
I also get it’s more universal than personal …
But that doesn’t mean it doesn’t pierce a deeply held truth most people will feel.

I know I do …

Sending Sarah Holtham my first ever Valentines day card [aged 6]. Going down the ‘big slide’ at Greenhorn Drive park. Lying at the very end of a row of my mates as someone jumps over us on their BMX bike via a badly constructed ‘ramp’ that consists of some flimsy piece of wood and bricks we found lying around the new build housing estate. Going for my first band audition. Driving to Scotland in a convoy then driving all the way back. Going to North Korea. Trying different foods. Moving overseas to be close to a girl I’d met in the UK.

So much of my life – the big stuff and the small – is down to one of my mates giving me a countdown to courage.

And while those days are far more my history than my present, their impact remains.

So while I appreciate age means you’re more aware of what could go wrong … the reality is most of the things you did because of a friends encouragement turned out to be OK. Great even. And even if they went wrong, it wasn’t the end of the world and you have it as both a lesson for what to do next time and a story to remember a life well lived.

Because for all the people selling their ‘for profit’ systems and processes on how to do things ‘right’ … the reality is most of them are designed to kill the possibility and excitement of our curiosity, discovery and inventiveness. Or said another way, they leave you where you already are rather than take you to where you could be … which is why I’m still a disciple of the insight, because they open the door to what could be next rather than nailing it closed under the guise of ‘protecting you from things that could go wrong’.

We need more friends giving us a ‘countdown to courage’ rather than guru’s telling us to be sensible with where we are. Not because I am a commercially irresponsible, but because we’re all in danger of going to the same place that everyone else is going. Which means the winners will be the ones who are the biggest, rather than the ones who want to do things in better ways.

And like in life, the things that define us came from those who pushed and challenged us.

Not because they wanted us to fail, but because they wanted us to live, experience and grow.

Talking of growing …

I’m in NY all next week doing some stuff that will stretch my experience, knowledge – and most probably – a bunch of other people’s patience [haha] so enjoy the silence and see you in 8 days. Make the most of it …

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Nothing Say’s Love Like A Permanent Scar …

I got my first tattoo when I was 42.

I was holidaying in LA, saw a tattoo shop and – after some encouragement from my friend Paul – went in and had a big one on the underside of my arm.

Hey, nothing like jumping all in eh.

But from that moment, the tattoo became something very important to me.

To be honest, I’d always wanted one but chickened out because of the fear of pain – but not only did it not hurt at all [in fact I fall asleep when I have them] I discovered it the ultimate way to express my sentimentality towards people, dates and things that held a very significant place in my life.

Since that day way back in 2012, I’ve had loads of tattoos.

Birthdays.
Postcodes.
Phone numbers.
Signatures.
Names, pictures and paws of pets.
Honoring Mum, Dad, Jill, Otis and China.
Personal philosophies and heroes.
Nottingham Forest and Queen.
Some weird shit for some friends.
And nods to LA, UK, NZ and Italy.

There’s not one that I regret because each and every one of them is there for a reason.

No ‘moments of stupidity’.
No ‘this would be good for a laugh’.
No ‘tribal or badly translated rubbish’.

Each tattoo represents something deeply important and significant to me – even if to the causal observer, it may look like I have a bunch of random and weird stuff across my arms.

I say all this because recently, Otis asked if I had any tattoos for him, to which I proudly pointed to the one of his name and his date of birth.

And while he seemed moderately pleased with this, it apparently wasn’t enough because he asked if he could design one … a tattoo that captured who he was and what he believed. And I stupidly said ‘yes’, which is why I am currently in negotiations with him to decide which of these will be inked upon my body in the next few weeks.

For the record, the reason the potential designs are all in type is because I don’t have any room on my arms for a picture and he wants to ensure it is something that can be – and will be – seen at all times, haha.

Now before you think I’m blindly pandering to my son’s whims and wants … he genuinely loves rice. In fact he has it every night for dinner which he claims is because he was born in China … so while his tastes may well change or evolve over time, ‘Rice Is Life’ does capture who he is and what he believes, which means – for me – it ticks all the criteria boxes needed to go out and make it a permanent symbol on my body.

The ad industry could learn from kids for their powers of persuasion.

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In Blog Years, We Are Officially 10487492367 Years Old On Sunday.
May 1, 2026, 5:15 am
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Yes, it’s Friday.

And yes, it’s the first of May.

But neither of those things are as incredible as this …

You see, on Sunday, it will be 20 years since I started this blog.

TWENTY BLOODY YEARS!

That’s before the iPhone.
And Android.
And Facebook.
And the Kindle.
And the financial crisis.
And before Pluto lost its planet creds.
AND BEFORE WI-FI WAS PUBLICLY AVAILABLE … so a very long time ago.

I still remember why I started it …

It wasn’t for any attempt for notoriety or popularity, it was more to do with survival.

You see I’d got a job that – frankly – I was woefully under-qualified for, and because it demanded so much of my time and energy to make sure I didn’t completely fuck it up, I needed an outlet for all the ideas and thoughts that were going around my head that I just didn’t feel were right for what I needed to do at that time.

Not because I was sure I was going to use them later … more because I needed to feel I was still connected to the stuff I loved while also believing that if I didn’t find a way to get them out of my head, they’d maybe be no more space left for anything new to enter my head.

And so this blog was born.

Reading through the first few posts not only reveals the times we were living in, but also the headspace I was in.

Trying to balance making sense of stuff happening around me while also needing an outlet for stuff I was feeling or thinking … which, in many ways, set the tone for how this blog has been for over 2 decades.

Which George recently described as, “the blog version of TK Maxx”.

He’s not wrong … and in some ways, I really like that.

Sure, among the almost 5000 posts I’ve written, there’s a lot of [to keep the TK Maxx analogy going] cheap and nasty shit in there … but there’s also a few ‘designer label’ gems hidden amongst it all.

At least for me.

Stuff that made me think, challenge or question stuff in ways that I had not imagined or considered before.

Stuff that ended up impacting how I did things and how I still do things.

Stuff that forced me to articulate what I believe, not just what I feel.

Maybe those posts meant nothing to anyone but me. Hell, maybe no one even read them. But while every post I’ve written reflects something about who I was – or am – those ‘self-defined gems’ have a special place in my heart because they represent a moment where I felt I was growing and learning.

It’s why I always enjoyed the comment section, because for all the overwhelming piss-taking I received, the vast majority always ‘encouraged’ me to look deeper, wider or longer at issues I’d written about. And I loved that. I loved how the people who commented always kept me on my toes … which is why one of the unexpected pleasures of writing this blog for so long has been seeing how my opinion on certain subjects has changed or evolved over the years. It’s served as a great reminder about the importance of always exposing yourself to others perspectives, opinions, experiences and standards, even if the goal of it is simply to be really sure about what you think or believe.

In many ways, that’s the biggest surprise of 20 years writing this blog.

I never expected anyone to comment on anything I wrote, because I started it just for me.

A private place to express my thoughts and idiocy.

But then Andy discovered it and he sent an email to everyone at Cynic and some of our clients announcing it and then the mayhem started.

At that point, blogging had become a big thing. A good thing. A community of people who wanted to help and contribute to what others were doing. A lot of this was down to the great Russell Davies and his iconic blog … a place that not only brought people from all over the world together, but inspired others to start writing their own as well.

It was a place that not only exposed me to a lot of brilliant people I’d never have known about without his blog – people like Gareth Kay, Paul Colman, Northern Planner, Rob Mortimer, Marcus, John Dodds, Lauren, Age to name but a few – it also brought people to my blog who helped add to the texture, lessons and perspectives I was writing about.

I will forever be grateful to Russell for that … especially as most of the people he inadvertently introduced me to, not only still exist in my life but I have met them all IN THE FLESH.

Alas the blogging community, like most things in life, has moved on with maybe only Martin and I still churning stuff out via that platform. [Well, he curates, I churn] And while technologies advances allows strategists to be even more connected in even more ways, the energy of the community is not the same as it was back in the early days of blogging.

Now it feels more aggressive.

More sharp elbows and self publicizing.

Wanting the spotlight on them rather than the work they do.

But then, the industry seems to value those who talk about the work more than those who actually make it … which kind-of highlights why the industry is in the state it finds itself in but refuses to acknowledge.

Emperor’s New Clothes anyone?!

Screenshot

That this blog is 20 years old blows my mind. I never thought it would last that long, mainly because I never gave much thought about how long I’d be writing the thing. It’s not always been fun – when I was receiving a lot of anonymous hate that resulted in me deciding to stop allowing comments was definitely a low point – but all in all, the whole experience has been pretty glorious.

In many ways, this is one of the longest committed relationships I’ve ever had.

And one of the most successful, hahaha.

The fact there are some people who have been reading it for almost as long as I have been writing it, is madness.

Have they no taste?
Have they got nothing better to do?
Or maybe they’re stuck in prison and this is part of their ‘sentence’.

The good news for them is there’s no way this will still be a ‘going concern’ in another 20 years … at least not in terms of how regular I’ve been writing posts for the past 2 decades. Not because I am running out of things to say [albeit Andy said I have only ever written 3 posts and just keep re-writing them in different ways] but because I’ll be – hopefully – doing other things with my life.

Don’t get me wrong, I’ll always be grateful to advertising … it has given me a life I never could have dared to imagine … but I am increasingly spending more and more of my time working and collaborating with artists and I feel that’s where my future may be. Not because I don’t love what I do, but because I find their definition and expression of creativity even more interesting, challenging, open, provocative and progressive than where our industry is choosing to head.

But that’s not going to happen yet. Hell, it may not happen at all – I could get fired by all the artists tomorrow for all I know – which is why for the time being, I’ll keep happily juggling my two ‘lives’ while churning out daily blog posts at the same time.

Sorry, hahaha.

That said, the point of continuing this blog is different to what you may think and why I originally started it.

Because while it has helped me grow, learn, make new friends and even help build my professional reputation [which is hilarious when you read some of the stuff I’ve churned out, like this!] … it delivers something that is even more important to me.

Connection to my family.

I know … I know … that sounds weird-as-fuck, but what I mean is this:

A few years ago, Jill said that while she rarely ever reads my blog, when she does – she can hear my voice because of the way I write.

Put simply, how I write is how I talk … so when she reads my posts, it feels like I’m with her.

And she liked that.

Add to this that I’ve shared deeply personal and important moments in my life – from getting engaged to getting married, to Mum dying, to becoming a Dad, to getting Rosie – and Bonnie – to saying a tearful goodbye to Rosie, to moving from Singapore to HK to China to America to London to New Zealand [so far] … which means moving from cynic/WPP to Sunshine to Wieden+Kennedy to Deutsch to R/GA to Colenso [not to mention all the other highs and lows that have impacted or been introduced to my life over this period, be it death, covid, friends, family, health, books, chaos, and/or multitudes of weird, wild, crazy shit] … and this blog is no longer just a place where I rant rubbish, it’s a place my family can have me close even when I’m no longer here.

That means a lot to me.

Not because I want them to need me, but because I like knowing they can access me should they ever need me.

Or if Otis ever wants to introduce me to whoever becomes important in his life.

It’s why I’m going to keep writing it and why I’m going to move it to a free domain again, to make sure it always stay up … because what originally was a place just for me, has become a place that offers connection to the most important people to me.

And with that, I want to say a big thank you to everyone who has ever visited or commented.

Whether you meant it or not, you’ve given me far more than I ever imagined or hoped for.

Thank you. Love you. Grateful for you.

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