Filed under: A Bit Of Inspiration, Advertising, Colenso, Craft, Creative Development, Creativity, Culture, Delivereasy, Design, Distinction, Food, HHCL, Radio
I am of an age where I read the magnificent Viz comic.
For those who don’t know what that is, it was a highly successful ‘adult’ comic that featured a steady stream of ridiculous characters such as ‘The Pathetic Sharks’, ‘Sid The Sexist’ and ‘Roger Mellie … The Man On The Telly’ and that’s just the ones that are still ‘PC’ enough to name.
But its appeal was far more than just the stories …
Part of its legacy was written through the ‘readers letters’ and ‘ads’ they created and published. A glorious mishmash of bonkeredness and inappropriateness that were always delivered with charm, laughs, mischievousness’ and truth.
A perfect example of this is their iconic tourism campaign for Mabletherpe:
Skegness is fucking shit. Come to Mablethorpe.
I have that as a poster at home and still use it as a perfect example of expressing a clear and powerful point of view. And I’m not even joking.
Anyway, the reason for this write up is because I utterly adore our new Delivereasy work.
Not just because it’s beautiful …
Not just because it continues our fun ‘the outdoors is a bubbling cauldron of danger’ work which we launched a little while ago, celebrating how Delivereasy helps you get takeout without the risk of having to go out …
But because the look and feel of the work feels – at least to me – ‘prime Viz’, and as compliments go, I don’t know if they can go much higher.

Isn’t it lovely?
Add to this that the radio campaign that proceeded this work feels – again, at least to me – similar in spirit to one of my most loved pieces of work [the Diet Tango radio spots, which are so well written, Shakespeare would be jealous] … and you will see why Delivereasy is more than just a business to me, but something much more personal.
Now all I have to do is convince them we could this into a book that’s kinda like an ‘adult’ version of ‘Where’s Wally’ and my career is complete.
Watch this space. Haha.
Talking of space …

I fly to China this weekend.
Well, I do, assuming the doctors give me the green light for my eye this morning – which they didn’t last week so I couldn’t get to Billy’s funeral. Add to that, I woke up this morning to 2 horrible and sad bits of news and not only can I categorically say ‘bad news doesn’t happen in 3’s [as I’m already on 5 for this month alone], I worry karma has decided to visit me, even though I’m not exactly sure what it wants to see me for – haha.
But hey, let’s be positive and assume all goes well … what that means is this blog will be an even bigger wasteland than it normally is as I’ll be gone for all of next week. Mind you, if it doesn’t, it’ll still be quiet because I’ll be pissed off and seething with anger.
Or more likely, disappointment, hahaha.
So while the good people of the Middle Kingdom will have to endure the pain of my presence, you lot – or whoever actually still visits this site anymore – gains from my absence. But not as much as Din Tai Fung are going to gain from having me eat EVERY MEAL at one of their locations.
See you in a week.
Filed under: A Bit Of Inspiration, Advertising, Attitude & Aptitude, China, Colleagues, Content, Context, Creative Development, Creativity, Culture, Distinction, Diversity, Emotion, Empathy, HHCL, Management, Marketing, Marketing Fail, Mum & Dad, Perspective, Planners, Planners Making A Complete Tit Of Themselves And Bless, Planning, Point Of View, Police, Professionalism, Relationships, Relevance, Resonance, Strategy, Stubborness, Truth, Wieden+Kennedy

When I started in this business, 10,000 years ago, I was a pain-in-the-ass.
OK, I admit … I still am, but for different reasons these days.
Because back then, my annoying trait was driven my eagerness to learn.
Not just from the people around me, but anyone who I thought had – or was – doing something interesting.
It meant I had no boundary as to who I spoke to.
Not just in the agency, but out of it too.
It resulted in me talking to all manner of different people – regardless of their role or level – the only requirement being they had to doing something I thought was interesting.
Not because I was trying to gain favor.
Not because I wanted to earn ‘social clout’.
But because I was, as my Mum had taught me, interested in what other people were interested in … and I thought who better to look at than the people who had, or were doing, something that interested and intrigued me.
What this meant was I not only built up my context and breadth of knowledge pretty rapidly, it also meant I built connections that I may otherwise not ever get to. Not that, my goal was that, it was just a byproduct of it.
And while I definitely got this trait from my parents, at the time I just thought it was normal … something everyone did. Until I realised it wasn’t.
One day I got called into one of my bosses office and asked what the fuck I was doing.
A client had mentioned to him I’d been in touch [in a nice way] and my boss couldn’t work out for the life of him, how – or why – that had happened.
As he started telling me that I need to spend my time focused on my job rather than interrupting people from doing there’s … I told him that I was doing my job. That I’d not let anything fall through the cracks and it was at that point he inadvertently gave me one of the best lessons I’ve ever had in my career.
You see, when he realised I was meeting/chatting to all these people but still fulfilling my responsibilities, he knew he didn’t have a leg to stand on. Worse, he knew I knew.
And that kind-of liberated me to go after anyone or anything I found interesting.
It’s how I met Paul Britton, the Forensic Profiler who brought the discipline to the UK.
It’s how I met Clotaire Rapaille, the author of The Culture Code – which has had a huge influence on my work.
It’s how I met Lee Hill … who I am incredibly grateful is still in my life as my mentor and friend.
And despite all that being decades ago, I have continued to do it throughout my career – resulting in me getting to learn and understand perspectives from International Football Managers to Sex Workers.
Or said another way …
By following what interests me rather than what is expected of me, I’ve ended up with a wonderful range of wonderful people who continue to inform, educate and advice me on what I do and how I do it.

The reason I say this is that I am pretty surprised how many people only want to engage with people of a similar level to them. Not all, admittedly … but far too many.
I don’t know if it is nerves, respect, the fear of looking like a social climber or even the bloody class system but what I can honestly say is that my ‘informants’ [as I called them in Heather Lefevre’s great book, ‘Brain Surfing’] still provides me with more insight and creativity than all the frameworks, systems, social listening tools and focus groups – put together.
Which is why when people ask me what they can do to develop their skills, I tell them to not follow the words of the Linkedin pundits and gurus, but wherever their curiosity takes them or intrigues them. Because if you only play where you’re comfortable, you’ll never see everything you want is on the other side of it.
Filed under: A Bit Of Inspiration, Advertising, Agency Culture, Attitude & Aptitude, Authenticity, Colenso, Comment, Confidence, Consultants, Content, Context, Creative Development, Creativity, Culture, Emotion, Empathy, Fake Attitude, HHCL, Imagination, Immaturity, Love, Management, Marketing, Marketing Fail, Only In Adland, Planners, Relationships, Resonance, Respect, Uncommon, WeigelCampbell, Wieden+Kennedy

This is a plant in our office.
I have no idea who owns it.
I must admit I don’t even really like it.
But that sticker …
Oh I like that.
I like it a lot.
Sure, to some it may be stupid.
Or even disrespectful.
But to me, it shows a company where the people within it have a mischievously creative spirit. The sort who spot creative opportunities to do something people will notice, or relate to or just feel for a whole host of reasons.
In just a single word, they found a way to make anyone who sees that little sticker not just see a plant, but a hard-to-please, always demanding, never content, forever dissatisfied pain-in-the-ass plant diva.
In short, they gave a plant a personality.
In one word.
Yes I know I have a ‘history’ with dodgy stickers – and I also loved the time someone at Wieden Shanghai put the sticker ‘freedom’ next to the ground floor button in the lift [which was promptly taken down, probably by the same person who still goes mental when they discover another of my Wieden leaving stickers hidden somewhere in the building despite me having left years ago, hahahaha] … but I particularly love this one.
I love someone thought it was worth doing.
I don’t care they may have given it no thought whatsoever – in fact that makes me like it more – because it’s those little, pointless things that reveals the most important thing you could ever want to know about an agency.
Are you entering a place that has a culture of creativity or a business that sells efficiency processes under the label of creativity?
Filed under: A Bit Of Inspiration, Advertising, Agency Culture, Apple, Attitude & Aptitude, Australia, Authenticity, Charinee, China, Chinese Culture, Colenso, Comment, Confidence, Context, Creativity, Culture, Distinction, Diversity, Education, Emotion, Equality, HHCL, Insight, Management, Marketing, Perspective, Planners, Planning, Point Of View, Relationships, Relevance, Resonance, Respect, Shanghai, Uncommon, Uncorporated, WeigelCampbell, Wieden+Kennedy

A career is a funny thing.
I mean literally, as a concept – it’s quite bizarre.
The idea of working in one industry and hoping to move up a fictional ladder and somehow hope that by the time you’re pushed off it – and we’ll all be pushed off it at some time – you’ve built up enough reputation or cash to keep you going through till the bitter end.
Hahahaha … Mr Positive eh!?
Anyway, by hook or by crook I’ve somehow managed to have what I’d call a career.
Admittedly, I fell into it – but overall, I’ve had a pretty good one.
I’ve worked at some amazing places.
I’ve got to live literally all around the World.
I’ve met people who have literally changed my life.
I’ve been part of work that still excites me years later.
And somehow, I’m still doing all those things, which is insane.
But as wonderful as all that is, one thing I am particularly proud of is how many of my old team mates are now at some of the most highly regarded creative companies in the World doing all manner of interesting things.
Of course, I had little to do with it – it’s all their talent – but the bit that makes me proud is that they are forging their own careers based on their own ideas and their own opinions and their own voice.
About 2005, I realised how lucky I had been with previous bosses.
All of them encouraged me to find my own voice rather than duplicate someone else’s … and while that often got me in trouble, they never strayed from their path of encouraging independent thought.
Now I appreciate a lot of companies say this, but this wasn’t some PR bullshit they could spout in a magazine, they lived it – openly and actively welcoming, encouraging and igniting debate.
And they never ‘pulled rank’.
It was always a discussion of equals – which was one of the most empowering and liberating professional feelings I ever had.
It showed trust. It showed respect. It showed value.
And even though I’m an old fuck who has done OK in my career, I still get that same feeling when I am working with others who embrace the same value.
As much as rockstars and billionaires may have a reputation for demanding diva’s, I can honestly say the ones I’ve been working with have been amazing in welcoming opinion. They may not always like what is said, but they always value why it has.

And that’s why, when I saw a shift in planning from rigour to replication … challenge to complicity … and individuality to impotency [driven by the global financial crisis of 2008] I realised the best thing I could do is encourage my team to be independent in thought, voice and behaviour.
I should point out this was not selfless. By having great creative and cultural thinkers in my team, they would help make even better work and that would have a positive effect on me too.
I know, what a prick eh.
And of course, I acknowledge not every planner was following the replication path. Nor was every agency. But it was definitely happening and arguably, this is why Australian planners have risen in position more than those from other nations [ie: Tobey head of planning at Uncommon, Paula global head of Nike planning at Wieden, Andy head of planning at Wieden Portland, Rodi, head of strategy at Apple South East Asia and Aisea MD at Anomaly LA to name but 5] because – as much as the Aussie government may like to say they suffered – the country was largely unaffected, which meant training continued, standards continued, creativity continued.
So while there was a bunch of other values we continually encouraged and practiced, the desire to develop independent thinking, openness and debate were a real focus of mine and have continued to be.
Whether I was successful is up to the people who had the awkwardness of dealing with me, but I distinctly remembering being in a meeting at Wieden in Shanghai after Sue, Leon and Charinee had just challenged a bunch of things we had just talked to the agency about.
One of the global team was there and said, “they’re very outspoken”.
And while normally that could be read as a diss, it wasn’t … it was more of a surprise because many people in China – especially the young – tend to keep very quiet, especially in front of people who are at a more senior level to them and this mob had gone to town.
To which I replied, “I know. It’s a wonderful headache to have”.
And it was.
And it is.
Which is why I will continue to believe the best thing any head of planning can do is encourage independent thought and respect for debate and rigour … because while it can creates moments where it’s a right pain in the arse, the alternative is far more disagreeable.
Have a great weekend.

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Yes, it’s Friday.
And yes, it’s the first of May.
But neither of those things are as incredible as this …
You see, on Sunday, it will be 20 years since I started this blog.
TWENTY BLOODY YEARS!
That’s before the iPhone.
And Android.
And Facebook.
And the Kindle.
And the financial crisis.
And before Pluto lost its planet creds.
AND BEFORE WI-FI WAS PUBLICLY AVAILABLE … so a very long time ago.
I still remember why I started it …
It wasn’t for any attempt for notoriety or popularity, it was more to do with survival.
You see I’d got a job that – frankly – I was woefully under-qualified for, and because it demanded so much of my time and energy to make sure I didn’t completely fuck it up, I needed an outlet for all the ideas and thoughts that were going around my head that I just didn’t feel were right for what I needed to do at that time.
Not because I was sure I was going to use them later … more because I needed to feel I was still connected to the stuff I loved while also believing that if I didn’t find a way to get them out of my head, they’d maybe be no more space left for anything new to enter my head.
And so this blog was born.
Reading through the first few posts not only reveals the times we were living in, but also the headspace I was in.
Trying to balance making sense of stuff happening around me while also needing an outlet for stuff I was feeling or thinking … which, in many ways, set the tone for how this blog has been for over 2 decades.
Which George recently described as, “the blog version of TK Maxx”.
He’s not wrong … and in some ways, I really like that.
Sure, among the almost 5000 posts I’ve written, there’s a lot of [to keep the TK Maxx analogy going] cheap and nasty shit in there … but there’s also a few ‘designer label’ gems hidden amongst it all.
At least for me.
Stuff that made me think, challenge or question stuff in ways that I had not imagined or considered before.
Stuff that ended up impacting how I did things and how I still do things.
Stuff that forced me to articulate what I believe, not just what I feel.
Maybe those posts meant nothing to anyone but me. Hell, maybe no one even read them. But while every post I’ve written reflects something about who I was – or am – those ‘self-defined gems’ have a special place in my heart because they represent a moment where I felt I was growing and learning.
It’s why I always enjoyed the comment section, because for all the overwhelming piss-taking I received, the vast majority always ‘encouraged’ me to look deeper, wider or longer at issues I’d written about. And I loved that. I loved how the people who commented always kept me on my toes … which is why one of the unexpected pleasures of writing this blog for so long has been seeing how my opinion on certain subjects has changed or evolved over the years. It’s served as a great reminder about the importance of always exposing yourself to others perspectives, opinions, experiences and standards, even if the goal of it is simply to be really sure about what you think or believe.
In many ways, that’s the biggest surprise of 20 years writing this blog.
I never expected anyone to comment on anything I wrote, because I started it just for me.
A private place to express my thoughts and idiocy.
But then Andy discovered it and he sent an email to everyone at Cynic and some of our clients announcing it and then the mayhem started.
At that point, blogging had become a big thing. A good thing. A community of people who wanted to help and contribute to what others were doing. A lot of this was down to the great Russell Davies and his iconic blog … a place that not only brought people from all over the world together, but inspired others to start writing their own as well.
It was a place that not only exposed me to a lot of brilliant people I’d never have known about without his blog – people like Gareth Kay, Paul Colman, Northern Planner, Rob Mortimer, Marcus, John Dodds, Lauren, Age to name but a few – it also brought people to my blog who helped add to the texture, lessons and perspectives I was writing about.
I will forever be grateful to Russell for that … especially as most of the people he inadvertently introduced me to, not only still exist in my life but I have met them all IN THE FLESH.
Alas the blogging community, like most things in life, has moved on with maybe only Martin and I still churning stuff out via that platform. [Well, he curates, I churn] And while technologies advances allows strategists to be even more connected in even more ways, the energy of the community is not the same as it was back in the early days of blogging.
Now it feels more aggressive.
More sharp elbows and self publicizing.
Wanting the spotlight on them rather than the work they do.
But then, the industry seems to value those who talk about the work more than those who actually make it … which kind-of highlights why the industry is in the state it finds itself in but refuses to acknowledge.
Emperor’s New Clothes anyone?!
Screenshot
That this blog is 20 years old blows my mind. I never thought it would last that long, mainly because I never gave much thought about how long I’d be writing the thing. It’s not always been fun – when I was receiving a lot of anonymous hate that resulted in me deciding to stop allowing comments was definitely a low point – but all in all, the whole experience has been pretty glorious.
In many ways, this is one of the longest committed relationships I’ve ever had.
And one of the most successful, hahaha.
The fact there are some people who have been reading it for almost as long as I have been writing it, is madness.
Have they no taste?
Have they got nothing better to do?
Or maybe they’re stuck in prison and this is part of their ‘sentence’.
The good news for them is there’s no way this will still be a ‘going concern’ in another 20 years … at least not in terms of how regular I’ve been writing posts for the past 2 decades. Not because I am running out of things to say [albeit Andy said I have only ever written 3 posts and just keep re-writing them in different ways] but because I’ll be – hopefully – doing other things with my life.
Don’t get me wrong, I’ll always be grateful to advertising … it has given me a life I never could have dared to imagine … but I am increasingly spending more and more of my time working and collaborating with artists and I feel that’s where my future may be. Not because I don’t love what I do, but because I find their definition and expression of creativity even more interesting, challenging, open, provocative and progressive than where our industry is choosing to head.
But that’s not going to happen yet. Hell, it may not happen at all – I could get fired by all the artists tomorrow for all I know – which is why for the time being, I’ll keep happily juggling my two ‘lives’ while churning out daily blog posts at the same time.
Sorry, hahaha.
That said, the point of continuing this blog is different to what you may think and why I originally started it.
Because while it has helped me grow, learn, make new friends and even help build my professional reputation [which is hilarious when you read some of the stuff I’ve churned out, like this!] … it delivers something that is even more important to me.
Connection to my family.
I know … I know … that sounds weird-as-fuck, but what I mean is this:
A few years ago, Jill said that while she rarely ever reads my blog, when she does – she can hear my voice because of the way I write.
Put simply, how I write is how I talk … so when she reads my posts, it feels like I’m with her.
And she liked that.
Add to this that I’ve shared deeply personal and important moments in my life – from getting engaged to getting married, to Mum dying, to becoming a Dad, to getting Rosie – and Bonnie – to saying a tearful goodbye to Rosie, to moving from Singapore to HK to China to America to London to New Zealand [so far] … which means moving from cynic/WPP to Sunshine to Wieden+Kennedy to Deutsch to R/GA to Colenso [not to mention all the other highs and lows that have impacted or been introduced to my life over this period, be it death, covid, friends, family, health, books, chaos, and/or multitudes of weird, wild, crazy shit] … and this blog is no longer just a place where I rant rubbish, it’s a place my family can have me close even when I’m no longer here.
That means a lot to me.
Not because I want them to need me, but because I like knowing they can access me should they ever need me.
Or if Otis ever wants to introduce me to whoever becomes important in his life.
It’s why I’m going to keep writing it and why I’m going to move it to a free domain again, to make sure it always stay up … because what originally was a place just for me, has become a place that offers connection to the most important people to me.
And with that, I want to say a big thank you to everyone who has ever visited or commented.
Whether you meant it or not, you’ve given me far more than I ever imagined or hoped for.
Thank you. Love you. Grateful for you.