Filed under: Advertising, Apathy, Attitude & Aptitude, Brand Suicide, Cannes, Colleagues, Communication Strategy, Content, Context, Creative Development, Creativity, Culture, Effectiveness, Egovertising, Experience, Fake Attitude, Management, Marketing, Marketing Fail, Perspective, Point Of View, Professionalism, Relationships, Resonance, Respect, Standards, Toxic Positivity | Tags: om
Obviously I have a soft spot for Google.
From cynic to Colenso, they’ve been a constant in my professional as well as personal life.
They are intimately involved in so much of what I do every single day and I appreciate the possibilities they have enabled me to embrace because of them existing.
I know … that sounds unbelievably gushing doesn’t it.
That doesn’t mean there’s not stuff that drives me nuts …
From the way some of their products work [Google Slides, I’m looking at you] through to the passive behaviour they are increasingly showing in the face of challenges that their smarts/money/tech could fundamentally change for the benefit of millions – if not billions – of people. However even with all that, it pales into comparison to this:
What. The. Hell?
Not only is it an absolutely terrible attempt to make a terrible pun, I still don’t know what ‘the new way to cloud’ is. Or means. Or why I should give a second of attention to it.
For a company so full of smart people, how can this happen?
Seriously, this sort of work does the absolute opposite of what Google want.
It makes people question how smart the company is.
It makes people ask if Google know how to talk to people.
It makes people wonder if Google know how to make tech that understands our needs.
It makes people ask if this is the sort of organisation we should trust to shape our future.
Sure, it’s just a random billboard … but for a brand that once represented humanities hope for ensuring technology enabled and empowered a better, brighter, more equal future for all, this work feels more like a politician pretending to smile while they’re busy oppressing us.
I know this isn’t the case, but bloody hell, it’s rubbish.
Which leads me to this.
I don’t know who is behind it. I don’t know if it’s an agency or an internal group. But I have to believe this was made because senior people mandated it or influenced it. Either directly, or indirectly. Which serves as a really good reminder about the dangers of corporate structures.
As Martin, Paula and I said in our Cannes talk, toxic positivity is ruining brands and people.
The idea that ‘team’ is now interpreted as blind complicity and conformity is insane.
But it’s happening. We all see it or have experienced it.
Worse, there’s an underlying attitude that the only way to get ahead is manage up. What I mean is that rather than do the right thing for your audience, you do the right thing by your boss. Doesn’t matter if it makes no sense. Doesn’t matter if it actively confuses the people it is actually designed to communicate to. As long as it hits the ‘cues’ your boss likes, you’re good.
As I wrote recently, toxic positivity is leading to the systematic destruction of knowledge and experience. Great ideas and people are literally being moved out of organisations to be replaced by conformists and pleasers.
Yes, company culture is important.
It has an incredible power to achieve great things.
But here’s the thing too many companies just don’t seem to get.
If you’re mandating it, you don’t have it.
Because real company culture is born from the people within the company. Yes, the people at the top shape and influence it – often through beliefs and a way to look at the world – but the moment you try to dictate or define it, you lose it.
But here’s the thing …
Even when a company gives you something to believe in, they know the real key is to give every employee the power to feel they can be themselves. That they trust them to want to make things better, rather than break things apart.
Which is why they encourage debate.
They value different opinions and ideas.
Because as long as it’s not in a self-serving, divisive manner … it’s almost the ultimate demonstration you want to help make things better.
There are a lot of companies who get this.
There’s sadly far more who don’t.
And everyone loses because of it. Because if companies stopped thinking of company culture in-terms of efficiency and optimisation – and more about standards and quality control – we would all get to better places faster.
Or at the very least, less ads that say everything by saying absolutely nothing.
Filed under: A Bit Of Inspiration, Advertising, Cannes, Martin Weigel, Paula, Planning, Point Of View, Presenting
So last month, Paula Bloodworth, Martin Weigel and I presented our talk, ‘Strategy Is Constipated, Imagination Is The Laxative’, at Cannes.
We were excited to do it, but also nervous.
Not because we were saying anything particularly controversial, but because it’s Cannes and it’s a big thing – even if people like to hate on it.
Anyway, we did the presentation and it seemed to go down pretty well.
Lots of bloody lovely comments from people at the time and a bunch of exceedingly nice reviews about us over the next few days. [Followed by a few people hating on us … despite them apparently having not even seen it – like human Daily Mail, haha]
To be honest, from the very beginning we felt the audience wanted us to do well.
Rather than come out to a sea of people with their arms folded and an expression of ‘impress us’, we found a wonderfully warm and welcoming atmosphere.
Don’t know what we did to deserve it, but we got it.
OK, there were a few little niggles … for example someone forgot to turn a mic off in the control booth, so we heard someone talking over us for a bit and the IT people used a different computer to the one we had tested everything with the day before, so one of our fonts wasn’t uploaded resulting in 3 slides looking VERY messy, which was both annoying and off-putting … but overall, we left the presentation feeling very happy and very relieved.
Until we got to watch our performance back a few days later …
Oh my god!
We weren’t happy with so many things.
How we presented. What we said. What we forgot to say. What we wore.
Of course we thought the other 2 were perfect and we were the one who had let them down … but the fact of the matter is how we felt it went at the time, didn’t quite match how we felt it went when we reviewed our performance.
But that’s generally how it goes.
Adrenaline. Nerves. Audience reactions. Unexpected moments … all impact how you present, regardless how much you rehearse.
And we had rehearsed. Quite a few times … and it had been good, even though we never wanted to get to the point we were slick but soulless.
So we shouldn’t complain, because that’s exactly what happened.
And yet weren’t happy about it as we felt we had failed to present to the audience all the details and stories we had discussed over the previous weeks … to the point we almost forgot the utter privilege of being able to present our POV at Cannes to a roomful [including an overflow room] of generous people.
Fortunately, just before it got too late, I saw this comment from Courtney LaPlante about her bands performance at Download:
It was perfect.
An important reminder that people aren’t looking for perfect, they’re looking for you to be enjoying and believing what you’re doing … because if you do that, then they know you care as much as them and whatever happens next will always be memorable.
So thank you to WARC, Cannes and every one of those brilliant people who were in that room on June 22nd, 2023.
You will always be memorable.
Filed under: A Bit Of Inspiration, Anniversary, Attitude & Aptitude, Birthday, Cannes, Creativity, Culture, Dad, Daddyhood, Emotion, Family, Friendship, Holiday, Jill, Love, Martin Weigel, Metallica, Mum, Mum & Dad, My Fatherhood, Nottingham Forest, Otis, Parents, Paul, Paula, Planners, Planning, Queen, Shelly
So let’s start with the good news …
This is my last post until the 26th June.
That’s over 2 weeks of peace and quiet!!!
You lucky people. [Though who knows if anyone reads this now comments have stopped]
The bad news is this post is going to be loooooooong. Proper long.
And possibly ‘jealousy inducing’ … or at least insult igniting, given the blagging I’ll be acknowledging.
But there are valid reasons behind it all. Honest.
First up is that I have a bunch of birthday’s to acknowledge …
First of all is mine, because on Monday, I turn 53.
FIFTY FUCKING THREE!
This means I am closer to 70 than 30 …
Normally that would be depressing as fuck, but I was recently given the best present ever when Metallica’s management said I was, “immune from maturity”.
Of course, I appreciate under normal circumstances this would be a big diss, however at my age – and when they represent genuine Rockstars – this may be the best compliment ever.
Let’s be honest, it’s going to have to be because there’s not many more reasons to be happy.
But 3 days later, it’s my darling Jill’s birthday.
Whereas I get more immature with age, she gets more wonderful.
I wish that was simply my attempt at being a romantic husband … but she really is.
I would love to detail how, but as I’ve mentioned before – she hates the attention on her, especially on this blog – so just know it makes me very happy to see because she’s the best thing that has ever happened to me and is more than I deserve.
Happy birthday my darling Jill, I hope you have a wonderful, wonderful day.
Now you may think I have suddenly become a soppy-sod – and I am OK with that – but you may feel a bit differently when I tell you that on the night of Jill’s birthday, where most people would be having a celebratory dinner – I will be waving goodbye to her, getting on a plane and flying to England because the next day it’s …
Paul’s birthday.
That’s right, for the first time since 2020, I’ll be spending Paul’s birthday with him and seeing him and Shelly for the first time in over a year.
I’m so, so happy I can do that. I’m also so excited to see them.
The older I get, the more I want to be closer to them – even though I appreciate how ironic it is to say that when I have chosen to live just about as far away from them as I possibly can.
Who knows what will happen in the future to change that [actually, I do, I just don’t know when] but I’m thrilled I’m going to get to spend Paul’s special day with him and hang out with him and Shelly for a few days.
That I get to be with 2 of my most special and treasured people on their birthday .. means that however hard 2023 is, it is going to be a great year for me.
Thank god for horrific timezone difference between NZ and UK.
Which all leads to the final journey of my blog silence …
And that is me leaving Nottingham to fly to Cannes to present on stage with 2 more special and treasured people – Paula Bloodworth and Martin Weigel.
Like Paul, the last time I saw them in person was a year ago, so to not just see them … but present with them … is an utter thrill.
I say that, but at the time of writing this post, we have only written 4 slides so unless we pull our finger out, it may be a case of being happy to see them but a total nightmare to present with them – hahaha.
And finally, as much as Cannes can drive me nuts, it gives me an opportunity to see a bunch of old friends from my past which will be bloody wonderful – especially as George and Lee will be there and so it can feel like I’ve let comments back on this blog, haha.
So there you have it.
That’s why I’m not writing any posts for a couple of weeks.
And while some of you will claim its a massive holiday, it’s actually me reconnecting to life.
That’s honestly how it feels.
I appreciate that sounds overly dramatic … after all, it’s not like I don’t talk to them all pretty much every week.
And obviously, in the case of Jill, I get to see here every single day.
I also appreciate the privilege of being able to fly over there to see the rest of them – not to mention I am the one who put myself in the position of being away from them.
But this is more than just being in their physical company – which will be special in itself – it’s about the undivided time.
No zoom time limits … or snatched moments before the next interruption … actual time.
Time to go on endless tangents.
Time to go down multiple rabbitholes.
Time to enjoy the pregnant pauses.
Time to talk shit … rather than maximise the time allocated. Or allowed.
Time to be cocooned away from the other stuff that likes to interrupt and dictate.
And while many may think they get this every day, I’m not so sure.
Yes, being physically close to people you care about does – in theory – make this easier to do.
But proximity doesn’t automatically equate to intimacy.
You have to want it. Demand it. Not be satisfied with a different version of it.
And most of the time that’s not the case …
We don’t even realise it’s happening because we get so caught up in the whirlwind of life.
Dealing with the pressures, demands, expectation and – for some – the self-importance of our own lives.
And that’s why there is something to be said about living away from those that matter.
I know … that sounds the opposite of what I’ve just written … but hang in there.
You see I used to think the benefit of living around the world was that you could discover and explore possibilities you never knew even existed … let alone were actually possible.
And it’s true.
I’m not exaggerating when I say everything I have in my life – outside of Paul and Shelley – is because I chose to explore the world rather than stay in Nottingham,.
Every. Single. Thing.
That doesn’t mean people who stay where they are from can’t also discover new possibilities, but it’s definitely going to be harder which is why I will be forever grateful for the opportunity – and my naivety – to go and explore what life was made of, despite not having the faintest idea of what I was doing.
It’s why I always tell people who have been offered the chance to live overseas that they shouldn’t let the things they’ll miss, hold them back … instead, they should think about all the things they may discover.
And I still stand by that.
But of course, missing the people you love is a big thing.
A huge thing.
I definitely missed my parents every single day and I went through a lot of emotional challenges on that journey.
But I was also extremely lucky my parents wanted me to explore.
Of course they missed me.
Of course they would have loved me to be closer.
But they wanted me to forge my own life, not be restrained by theirs, which is an act of love that still takes my breath away.
Even more so when they could have – and maybe should have – asked me to stay, given my Dad’s health situation that happened 6 weeks before I was due to leave for Australia.
I offered.
I meant it.
But they said no … and I swear it’s because they knew if I didn’t go then, I may never go at all.
That’s just so typical of my parents … always wanting the best for me while also understanding the reality of me.
And while part of this was them having faith in the values they’d taught me – for example, chase a life of fulfillment, not contentment – I think another part is they realised something I’ve only just started to discover.
Distance doesn’t make the heart grow fonder, it makes your relationships more present.
Greater focus, awareness and understanding on what makes you work together. The confidence to dismiss the differences that stand in the way of your connection. The willingness to be vulnerable – not just to enable greater intimacy – but to acknowledge their desire to want to help you, even if you feel they shouldn’t need to. And an openness to the uncomfortable in the knowledge, you’re not being judged … you’re reaching out.
I appreciate this all sounds like a post-rationalisation for being away from the ones I love and care about.
And maybe a bit is.
But as I’ve said before, creating space so the people who matter get the best of me rather than what is left of me is important.
It’s not easy.
It comes with challenges and sacrifices.
But while proximity keeps you near, maybe – just maybe – distance helps close the gap.
See you in a couple of weeks.
Filed under: A Bit Of Inspiration, Attitude & Aptitude, Cannes, Dad, Emotion, Empathy, Experience, Friendship, Fulfillment, Jill, Love, Martin Weigel, Mum, Mum & Dad, Otis, Paul, Paula, Planning, Shelly
So it’s the first of June.
How the hell did that happen?
On this day last year, I wrote about how amazing my May had been, well this year it seems the next 30 days will define how 2023 ends up for me.
I’ve got my birthday.
Jill’s birthday.
Paul’s birthday.
I get to go to the UK and see Paul and Shelly after a year.
I then go to Cannes and get to present ‘Strategy Is Constipated, Imagination Is The Laxative’ with the wonderful and brilliant Paula Bloodworth and Martin Weigel.
That’s quite the month of events.
It also means there will not be many posts this month – you lucky sods.
But it is also a reminder of a couple of important things.
The first is that regardless of age, there’s still things that can excite you.
There’s an attitude that once you hit 50, you’re supposed to act like you’ve done it all … and seen it all. But that is plainly bollocks.
Of course, a lot of that is down to attitude and opportunity.
Now I appreciate my privilege in being able to do these things – but as I’ve said many times, as you get older, you realise you have less time to do things and so there’s an urgency to try and cram as much in as you can. But the problem is, the more you do, the more you find you want to do and so you end up in this endless loop that is both fulfilling and frustrating.
You live with it because the alternative is far worse … hence I’ll always throw myself at things that are interesting, exciting or just curious weird.
That said, at the beginning of 2023, I decided this was the year of me saying ‘yes’ … so I’ve accepted a whole lot more things that I normally would do, driven by that fear that time to do this is getting less so I better take advantage while I can.
The other thing is being close to the ones you love should never be underestimated.
By all means go and explore the world.
Have adventures. Mess up and do stuff.
But don’t forget how important the people are who make your life special.
Now for me, it’s Jill and Otis who define that … but I can’t forget Paul and Shelly.
And while we’ve been apart for decades – bar my 2 years in England – the need to be physically closer to them is growing. It’s ironic that this has happened when I’ve never been so far away … but whereas seeing them once or twice a year was fine, it isn’t anymore.
So while I haven’t figured out how I change that yet – but I am working on it – it does mean I’m beside myself that I get to see them soon. Even better, on Paul’s birthday … something I’ve not been able to do since 2020.
Which reinforces 2 things.
One is how lucky I am. The other is how I am trying to fulfil my parents lesson of living a life of fulfilment rather than contentment. It took me till I was about 35 to really understand what that meant, but I do now and I hope I am doing it in a way where they’re looking down and nodding.
Filed under: A Bit Of Inspiration, Attitude & Aptitude, Cannes, Colleagues, Creativity, Effectiveness, Embarrassing Moments, Martin Weigel, Paula, Perspective, Planners, Planners Making A Complete Tit Of Themselves And Bless, Planning
In 2019, WARC made the stupid mistake of inviting Martin and I to talk at their event at Cannes. I was so confident that this would be the only time it would happen, I even asked the audience if I could take a photo to commemorate this once-in-a-lifetime moment.
Now, it’s fair to say The Case For Chaos talk went down quite well – hell, I even got a Getty Image of me out of it [number of sales: 0] – but I also think it’s fair to say the reason Covid happened is so Cannes would be cancelled for a few years spot the industry could get over WARC’s shocking mistake.
However, as time goes on, there is more and more evidence that long covid is a thing … where the virus continues to live within people and causes long term negative effects.
I say that because this can be the only explanation as to why WARC have asked us back to present at this years Cannes Festival.
Yep … it’s happening.
June 22 at 3:30pm.
God help us all.
But before you all run off to tell George Bush you’ve discovered a real weapon of mass destruction … there’s good news and bad news.
The good is both Martin and I know we don’t stand a chance of saying anything remotely interesting by ourselves. Because of this fact, we went out and asked/blackmailed/paid if our dear friend – the brilliant Paula Bloodworth – would be a part of this with us.
As anyone who listens to OnStrategy will know, Paula, Martin and I meet up every week on Zoom to put the world to rights. Or bitch. Or ask each other for advice. So we used one of these sessions to beg for her brain and charisma to help make this something people would want to see and would actually get something out of it.
And – because we caught her when she was tired – she said yes!!!
However, it’s because she was tired that we got her to agree what our talk would be called.
Which leads to the bad news.
Because while all the other invited speakers are giving talks about the role strategy in terms of it’s future, it’s role in driving business and effectiveness, the emerging roles, trends and opportunities for the discipline, our talk is called:
Strategy is constipated. Imagination is the laxative.
And while we haven’t written a word of it yet, I’m not joking.
I’m so sorry …
For Paula.
For Martin.
For WARC.
For the discipline.
For all the attendees.
But hey, at least I’ll get another photo op out of it, even if it ends up looking like this:
