Filed under: A Bit Of Inspiration, Advertising, Anniversary, Attitude & Aptitude, Birthday, Colenso, Colleagues, Creativity, Culture, Cunning, Daddyhood, Emotion, Empathy, England, Family, Happiness, Health, Home, Hope, Jill, Love, Loyalty, Martin Weigel, Mercedes, Mum, Mum & Dad, Otis, Parents, Paul, Queen, Relationships, Resonance, Rosie, Shelly
So this is it, the last post of 2022.
Again, I want to say a big thank you to everyone and anyone who has read or commented on my ranting rubbish.
I have to say, I miss the comments.
I know it was my choice to stop them, but I do miss them – so maybe I’ll have to bring them back, even though I’ve become waaaaaaay more productive since they’ve been turned off as I don’t have to spend vast amounts of my time checking what insults have been written to me and about me, hahaha.
But lack of comments aside, it’s been a big year … mainly because it has been the first year in a couple of years without any lock-down. And yet I still find it bizarre seeing people not wearing masks and being able to get on a plane again.
To think of the isolation, suffering and pain so many people suffered, the speed of the bounce-back has taken my breath away. Of course there are still people enduring tough times … but given the horror of the pandemic has seemingly been replaced by the threat of nuclear war and economic collapse, maybe COVID wasn’t so bad after all.
That said, I’m so grateful for the ability to travel again as it meant I was able to go on a trip that I’ll never, ever forget.
A trip where I got to see my beloved Martin getting married in Portugal.
A trip where I got to see my beloved Nottingham Forest getting promoted at Wembley.
A trip where I got to see my beloved Queen in concert with a ticket I bought 2 years earlier.
A trip where I got to see my beloved Paul, after the longest time we’ve been apart in 52 years.
It was, without exaggeration, one of the most special times in my life … with stuff I thought I may never see – or see again – so you will understand why I still feel so grateful to be able to have experienced it.
But beyond that, there were many other things that made this year memorable.
We did some fun work including Beyond Binary, Rick and Morty, Phone It In and Give Up On Humans. Our agency Christmas gift was interesting too. I say interesting, but I mean ridiculous, especially compared to last years more sophisticated Restraining Order, haha.
I wrote a pretty decent April Fools post that conned a few people.
And then, more seriously, I wrote some posts about my dalliance with depression, fulfilment, prejudice and respect that seemed to mean something to people, which made me feel happy it helped in some way.
I worked with Metallica, Miley Cyrus, Muse and Journey, to different degrees of success and enjoyment, hahaha.
We produced Dream Small … which I’m not only very proud of, but has led to conversations and change I never imagined we could have.
The way Otis – and his school – dealt with his dysgraphia diagnosis.
I celebrated my Mum’s 90th.
I got to see the wonderful Maya and Bree again, after years.
I was somehow featured in a book.
My Bohemian Catsody office mural … featuring Rosie amongst others.
I laughed myself stupid about Gi’s shit explosion while also being proud as punch of my wonderful team with our WARC/Cannes Global Grand Prix for effectiveness … followed up with us winning the same achievement at the NZ Effies … followed up by us winning the Global Grand Effie a few weeks later.
Renovating the old Colenso table to give it – and the irrepressible, unmistakeable Kate Maitland – the respect and recognition they deserve.
Lizzie and Amy’s news.
And Paula’s wonderful ray of sunshine.
Then finding the brilliant Briar and Shelly … with Martin and Meg arriving in Jan. [Which in Meg’s case, is almost 2 years in the waiting]
And last – but certainly not least – seeing Boris get pushed out quickly [literally and figuratively] by Liz Truss, even though the evil Tories somehow remain in power.
Of course there was some sad and disappointing stuff.
The loss of the irreplaceable and wonderful Dan Wieden.
Queenie … which hit me far more than I ever imagined it would.
Ben. Who left us too soon.
Mike’s motorcycle accident.
Henry, Liam and Robin left the team.
My first dalliance with COVID. And Jill too.
The bullshit that Simon P was forced to deal with and face.
Not to mention the horrible situation one of our clients was exposed to by the worst of society.
And then too many terrible global events, with the situations in Ukraine and Iran being possibly the worst of them all. What makes these last two even more disturbing is how the media only pay lip service to them. As if they don’t deem the horrors ‘relevant’ enough for their viewers and readers so they hide it on pages 5 and 6 … behind articles on energy bills, political scandal and sports scores.
I know it’s Christmas, but instead of having that one extra drink or buying that one shitty pressie, donating that money to organisations who offer support and help would be amazing. Two of them are this for Ukraine and this for Iran.
2022 has reminded me how privileged and comfortable my life is.
While compared to many, I have only experienced that sort of life, there have been times that have challenged me.
1999 was horrid.
As was 2015.
And last December was arguably, the worst month I’ve ever faced.
But this year, from a purely personal perspective, has generally been pretty special for me and one of the biggest reasons for that is my family.
I know we’re all supposed to say that, but it’s true.
Not just for who they are, but because for some reason, I feel we got even closer.
Emotionally.
Supportively.
Connectively.
To be honest, I thought we were already as close as you can be, but I discovered there’s actually no limit to the level of connection you can feel with loved ones and that has left me feeling a bit overwhelmed.
Maybe it’s because NZ is so far from everyone, we feel closer to each other. Maybe it’s because we don’t see the people we love so often, we have become more reliant on each other. Maybe it’s because we just have gone through some stuff that it reinforced how special we are to each other. Maybe it’s for reasons I’ve not wanted to admit before because it challenges the priorities I’ve lived by before.
Who knows, but what I can say is I love my ramshackle collection of Campbell’s.
Including Rosie, of course.
They’re not perfect.
They can drive me nuts.
But they’re mine and I adore every bit of them.
Which is why I want to sign off by saying to them – and to the rest of you – that whatever you do over this period, I hope it gives you all you want and all you need. I am grateful for everything every one of you put in my life and I hope 2023 – as scary as many are suggesting it will be – will surprise us all with its happiness and fulfilment.
Just as long as mine is happier and more fulfilling than yours.
Hey, I may be getting more tolerant in my old age, but I’m still as only-child demanding as ever.
Have a great one. Back Feb 1. I hope to see you in 2023.
Filed under: A Bit Of Inspiration, Advertising, Attitude & Aptitude, Authenticity, Brand Suicide, China, Communication Strategy, Crap Marketing Ideas From History!, Crap Products In History, Creative Development, Creativity, Culture, Food, Honesty, Marketing, Marketing Fail, Martin Weigel, Packaging, Perspective, Planners, Point Of View, Purpose, Relevance, Resonance, Respect, WeigelCampbell, Wieden+Kennedy
I’ve written a ton about brand purpose over the years.
Not as viciously as my beloved Martin Weigel. But close.
It’s not that I am against brand purpose, It’s when it’s used as a marketing tool and ‘updated’ to whatever trend is currently popular that my hate boils over.
It’s why I have always advocated for belief rather than purpose.
Belief is demonstrated by what and how you do things, not what and how you say things.
Or give things away.
Belief drives change. Purpose hopes for it.
Which is probably why so many brands prefer purpose.
The ability to look like you care without always having to demonstrate it.
Take this from Unilever food brand, Knorr …
“Our purpose is to reinvent food for humanity by being healthier for both people and the land. Knorr brings the power of flavour to good food to overcome barriers that stop us from eating for good”
Sounds good doesn’t it.
Sounds purposeful.
But for those who are not sure what Knorr make, let me enlighten you …
Yeah, when I think of flavour and good food – not to mention being good for humanity and the land – the first thing I think of is cheddar broccoli rice sides.
But maybe I’m wrong, how do you cook these things that help us ‘eat for good’?
Here’s the instructions …
Microwave directions: In 2-quart microwave-safe bowl, combine 2-1/4 cups water, 1 tbsp. margarine(optional) and contents of package. Microwave uncovered at high about 12 minutes* or until rice is tender, stirring once halfway through. Stir and serve.
Yep, thought so. Utter rubbish.
The reason I am writing this is because I recently saw a post from an ice-cream brand.
Have a look at this …
While those words sounds trite, purpose-for-marketing … food and culture are incredibly entwined and so there is a real chance it may be a badly worded version of what they really believe and do.
Let’s look at their website.
For those too lazy, here is a screenshot of their flavours …
Hmmmmn … doesn’t seem too much about people, places or cultures does it?
There’s a lot about ingredients.
Some even seem interesting. But absolutely no mention of people, places or cultures.
But is that surprising when it’s so obviously an absolute load of purpose-washing?
And what a missed opportunity.
They could truly make that into something that could change something.
Educate, unite, challenge, inform … tell the stories of the people, places and cultures that were the inspiration of those flavours through the flavours.
Ben and Jerry’s meets Tony Chocolonely.
And what makes it worse is their intentions sound honourable. They’re already a B-Corp certified business, choose ingredients that are direct-trade and believe in diversity.
All great and important things except nothing to do with what they claim they do on their packaging.
Many years ago, at Wieden, we were invited to pitch for an ice-cream brand.
We said yes because hey, it’s ice cream.
Anyway, when we got the brief, it read like a purpose fluffer.
My god, it was literally dripping in claims and terminology that not only had nothing to do with their category, but had nothing to do with any of their actions, behaviours or products.
We spoke to them about looking at ice cream another way.
If they had to have a ‘purpose’, make that purpose about what ice cream is supposed to be.
Fun and tasty.
Not deeper meaning. Just that.
And then prove it in the product, not just the experience.
You may think that is overly simplistic, but by then the entire category had gone purpose insane and no one was actually owning what they were and what people actually wanted.
Put it this way, it had gone a looooooong way from the days where BBH had brilliantly changed the way people looked at ice cream and did it in a way that was sexy, powerful and based on a real truth. [A campaign so good that is was spoofed brilliantly by Fosters Lager]
Anyway, for us, the way we could get back to what ice cream was but in a way that proved the fun was down to flavours … so unlike Jeni’s ice creams, we actually went out and talked to all manner of people about their weird tastes. Things they love others think are a bit mental. Things that make them deliriously happy for whatever reason or whatever duration. Because we saw an opportunity for the client to be more like a taste and colour experiment lab than a manufacturer of everyday ice-creams and flavours with an unbelievable purpose attached.
So we worked it all up and I remember it for 2 main reasons.
+ We used a picture of a cat in the presentation with an inverted cross on its forehead … which is still my favourite mad presentation image ever used. And I’ve used a lot.
+ When the client wanted us to justify our idea, we simply showed this …
It may not be the deepest reason you’ve ever read.
It may not even be the most exciting.
But it was definitely more believable than all the shit they were saying.
And with the flavour combinations we had and how it all came together with the creative work – which had some weird ice cream flavour meme generator at the heart of it … generating all manner of taste sensation madness out into the internet … it was something that not only would help them differentiate from the competition, but have a place and role in culture.
They hated it.
Instead they went with some bollocks about ice cream being ‘a gesture of love for those who are not rich’.
No, I’m not joking.
Which may also explain why they … Haagan Daaz and Jeni’s talk a lot about their purpose in society but are – with the possible exception of Jeni’s – increasingly irrelevant ice creams brands whereas that old, dumb favourite, Ben And Jerry’s, still has some sort of position in culture, because despite selling out to the death star Unilever, they try to do shit rather than just say it.
Emphasis increasingly on try.
But even with that, the reality is – as is the real test of any brand that claims to have purpose – they show what they believe through every aspect of what they do, even when it’s inconvenient, rather than market what they claim their purpose is, only when it suits them.
Enjoy your day. Be careful you don’t eat any bullshit.
Filed under: Advertising, Amsterdam, China, Comment, London, Love, Martin Weigel, New Zealand, Paula, Planners, Planning, Relationships, Resonance, Wieden+Kennedy
For someone this old, working in adland this long … it’s amazing how few friends I have in the industry.
Oh I know tonnes of people – you can’t help it when you keep moving countries every couple of years – and I love soooooo many of them, but in terms of actual mates, it’s not a massive amount.
However despite this, there are two people who have that moniker.
They may wish they didn’t.
They may wish I wasn’t about to advertise that fact.
But the brilliant Paula Bloodworth and Martin Weigel are most definitely two of them.
Obviously they need no introduction.
They’re 2 of the best and most respected planners in the World and have a body of work entire global agency networks would kill to have. But the thing many people don’t realise is that underneath it all, they’re just amazing humans who are also insanely talented.
Obviously we all met at Wieden and worked together on various projects across the network. But it’s more than that. I met a lot of amazing people at Wieden but I just clicked on a different level with those two.
That doesn’t mean we always agreed with each other.
In fact, the opposite is probably a better reflection of how we were … but there was something between us that meant we not only trusted and respected each others judgement, we felt we ended up in better places for the debates.
And we did.
And we still do.
Because even though only Martin is still at Wieden, we still talk a lot.
In fact we have a video call every week.
London. Amsterdam. Auckland.
And all we do is chat, laugh, debate, disagree and wonder.
And occasionally bitch, hahaha.
But what they may not realise is how they make me feel.
You see I have no problem asking them for their point of view and they have no problem giving it to me.
Except it’s not some wannabe intellectual wank-fest [which is good, because I’d always lose] it’s thoughtful, compassionate and – dare I say it – loving advice.
In short, they look out for me.
They tell me when they think I am wrong.
They tell me when they think I am right.
But most of all, they tell me things to think about to encourage the outcome that I hope for.
When I was made redundant, they were the first people I spoke to.
When I am moving to another country, they’re the first people I chat to.
When I want someone to bounce stuff off, they’re the first people I reach out to.
In an industry obsessed with pathetic intellectual swordsmanship, these two wonderful, beautiful, talented bastards swap weapons for compassion.
They make me a better person and colleague – albeit to Colenso, clients and Metallica.
And they ask for nothing in return.
Which reinforces they’re brilliant people but maybe not as smart as everyone thinks they are.
They’ll probably hate me being so gushing in this post given they both like to hide their public emotions in a black hole … but it’s true.
I love them.
I love their partners.
I love their multitude of animals.
But most of all, I love they’re in my life.
How’s that for a Monday post then eh?!
Filed under: Advertising, Agency Culture, Attitude & Aptitude, Authenticity, China, Colenso, Communication Strategy, Confidence, Creative Brief, Creative Development, Creativity, Culture, Effectiveness, Insight, Loyalty, Management, Marketing, Marketing Fail, Martin Weigel, Metallica, Nike, Planners, Planning, Point Of View, Positioning, Relevance, Resonance, Respect, Shanghai, Sport, Strategy, Wieden+Kennedy
I’ve written a bunch about clients who have gone out of their way to make me feel valued.
Like the signed Wayne Rooney shirt I was given to give to a cab driver I met in Atlanta.
Or the green M&M’s so I could live out my Van Halen fantasies when they asked me to do a talk with little notice.
Or the years supply of Coke Zero because they knew I really, really love it.
Or the amazing custom built guitar with unique detailing to say goodbye when I left China.
Or – most recently – that photograph at the top of this post.
Of Rick Rubin with the Beastie Boys outside Radio City in NYC by Josh Cheuse.
From 1985.
Autographed by all.
Which was a gift from the management team of musical gods.
Like, what the hell?!
Yes, I know this means I have a lot of clients that are obviously bonkers, but the most valuable thing they did with all this was teach me the difference between valued and value.
Because with all these clients, I was a pain in the arse to them.
I demanded a lot from them.
We would ‘debate’ over stuff.
And yet, rather than complain about me, they let me know they appreciated it.
Because they knew the reason for it was because I wanted them to win better.
And I did. And do.
Because win better is not about simply ‘fulfilling the requirements of the client brief at a price that represents value for money’ … it’s about pushing for change, standards and possibility.
Because when you do that, you open the door to work that can take you to totally new places with totally new possibilities.
Now I’m not saying it’s easy.
Nor am I saying I’m the only one who does it.
Weigel is the master of it.
Wieden was built on it.
And Colenso haven’t won agency of the decade twice in a row by accident.
But what is common to all is dealing in truth rather than pandering to ego.
Playing up to standards rather than down to compromise.
Having the hard conversations rather than the convenient ones.
And with this means sometimes having to deal with gut-wrenching fails.
But here’s the thing, I’ve learned …
Great clients want great. Great thinking. Great ideas. Great results.
But it’s more than just wanting it …
They actively encourage it and help it through their systems.
They are transparent and honest while being open and ambitious.
They rely as much on their experience and taste as they do their research processes.
So even if things don’t quite end up where you all hoped, they understand, appreciate and protect what you did together and keep internal minds focused on what it achieved rather than just what it didn’t.
And they do this by not just looking at the numbers, but the audience.
And when I say that, I don’t mean they define their ‘customers’ in some faceless, colour-coded, generic set of terms.
They know and invest in understanding the sub-culture of their category and brand.
Not just what they buy.
Or how they use product.
But what the hell is going on in their life.
Because it’s not just about ‘shifting product’, it’s also creating change.
Something that opens up the future rather than just continually trades from the middle.
My old Nike client, Simon Pestridge – who I’m so happy is my client again – said something to me once I’ve held on to.
“Middle management want to be told they’re right, senior management want to know how to be better”
Because he is so good, he didn’t realise how he behaves is not representative of all senior management. But in my experience, it is of the truly great.
And that’s why they don’t look at value simply in terms of ‘economic return x input cost’, they look at it in terms of ‘are you making us better’.
The industry seems to have forgotten that.
Too many appear to have chosen pandering as a business model.
Too many bosses demands compliance rather than curiousity.
And that’s what we need to change …
Because challenging the client doesn’t mean you are an asshole.
It means you give a fuck.
Play to be valued.
Filed under: A Bit Of Inspiration, Advertising, Agency Culture, Attitude & Aptitude, Brand, Brand Suicide, Comment, Context, Creative Development, Creativity, Culture, Cunning, Devious Strategy, Effectiveness, Marketing, Marketing Fail, Martin Weigel, Mischief, Relevance, Resonance
In April, I have been asked to speak at a conference in Croatia.
Croatia! What a country … I cannot bloody wait.
I know … I know … I can hear you all from here, screaming ‘another holiday freebie’. And while I accept this is a terrible misjudgement on their part, does the fact I have to take 3 planes over 24 hours to get there from NZ make you feel any differently?
No … didn’t think so. Doesn’t for me to be honest.
Now this conference is apparently a big deal with some very big names appearing so when they asked what I would be talking about, I thought it best to honour the occasion while representing my abilities, which is why I told them this:
There are many ways I could describe this talk. I could say it’s an investigation into why so many brands fail to connect to audiences despite having more data, research and marketing investment than at any point in history. Or I could take a more controversial path with ‘What if the tools and processes of modern marketing are wrong?’ And while both of those questions will feature within this talk, the real narrative is if you want to be culturally, commercially and creatively powerful … please stop being so bloody boring.
And to double down on that premise, here is slide 2 from the upcoming preso …
While I fully appreciate this seems like I’m not taking things seriously, I am.
Very seriously.
Because the industry seems to only have 2 settings: serious or stupid.
Or said another way, purpose filled or sponsored comedy.
And while they can both work in the right context – and with real talent creating it – it’s all got so expected that it wins by relentless repetition, rather that intrigue and interest.
At least with agencies like Mischief – who I adore – they are painfully aware of who they are, what they do and how they do it.
They’re less ad agency of brand communications, and more meme agency of the internet. And they do it so, so well.
But even they run the risk of their approach ending up being expected. A bit like brands who ‘hijack culture’ … which has now got so common, you have to ask if it is hijacking anything.
Thank god in Mischief’s case they have the brilliant and irrepressible Greg Hahn at their helm – someone who not only is phenomenally creative, but also can read and play with the pulse of culture – so just when things get expected, he takes people somewhere new and interesting.
Or said another way, he kills boring before boring takes hold.
But the reality is what Mischief do is not new.
There are many brands – even industries – who have been doing this sort of thing for decades.
Fashion. Gaming. Hell, even certain TV shows have been doing it.
[Albeit, to different degrees]
And they do it in ways that builds their brands role and position in culture more than just gaining a moment of space for it to be seen and discussed in culture. [That sounds like a diss, it’s not meant to … it’s just my bad writing because Mischief already have achieved more than companies who have been around a century]
The real issue is that in our desperate need to be validated by business, we’ve forgotten what business we’re in.
Because to use creativity just for short-term sales goals robs creativity of it’s true commercial value and power for brands, products, tools and services.
To be intriguing … enticing … interesting and inviting.
Because as the title of this post, stolen from my beloved Martin Weigel so perfectly states …
“You can be relevant as hell and still be boring as fuck.”