Filed under: 2026, A Bit Of Inspiration, Advertising, Agency Culture, Apathy, Aspiration, Attitude & Aptitude, Authenticity, Cliches, Clients, Collaboration, Communication Strategy, Complicity, Conformity, Consultants, Creative Development, Creativity, Culture, Distinction, Diversity, Effectiveness, Efficiency, Egovertising, Emotion, Empathy, Entertainment, Experience, Fake Attitude, Focus Groups, Food For Thought, Fulfillment, Independence, Influencers, Integrity, Leadership, Loyalty, Management, Marketing, Marketing Fail, Marketing Practice, Marketing Science, Mediocrity, Perspective, Planners, Planning, Point Of View, Popularity, Professionalism, Provocative, Purpose, Relevance, Reputation, Research, Resonance, Respect, Strategy, Technology, Toxic Positivity, Work
I know, that’s quite the title isn’t it.
Some would even say it’s ‘clickbait’.
Well, while I readily admit it’s slightly exaggerated, hang in there …
So years ago, Jill rang me to tell me she’d discovered Otis – who was about 4 years old back then – had made a shopping list of things he wanted to order on Amazon through Alexa.
Loads of stuff.
Fortunately for us, this included a range of items even Amazon can’t source.
Stuff such as: Eyeballs … Polar Bears … “Poo Poos” … and countless other weird shit his mind decided would be fun to own.
Putting aside the fact this proved he was most definitely my son, hearing his little voice recite all the things that were on his ‘ownership bucket list’ was wonderful, which is why we have never deleted it.
Not just so we can forever relive his childhood curiosity, but because it will be brilliant to play it when he has his 21st birthday – hahaha.
I say this because I recently read another evil genius use – or should I say, abuse – of Alexa.
This.
Why the hell had I never thought of doing this before?
On the positive, it has shown how mature I have become over the years. On the negative, it has highlighted how I am a groupie for mischief because you can be sure-as-hell I will be finding ways to do this to people from here on in. No wonder the guys at Q-Prime called me ‘immune to maturity’.
And while you may shake your head and call me a ‘sad bastard’ for wanting to do this, think of it as an act of revenge against the tech-bro boys.
Because as much as Alexa may have many uses and benefits … it has also fucked humanity. Teaching us to expect instant gratification for whatever we want, whenever we want it.
No moment for pause.
No time for consideration.
No appreciation of nuance.
Where the only thing that matters – and you are judged on – is the speed of the response.
It’s probably why so many brands love influencers.
Not simply because of their audience.
Not simply because of their popularity.
But because they will say EXACTLY what they want … without challenge, opinion or rearticulation.
I don’t blame the influencer for this, because not only are they making bank out of it, why should they give a shit … for them, the relationship is purely transactional and what they’re selling is access, not authenticity.
But I tell you who should care …
Clients.
But in these days where the main topic of conversation seems to be about ‘shouting at scale’ – read: believing media is way more important than working with people who know what to say and how to say it – is it any surprise that despite spending over US$1 TRILLION dollars on advertising last year, the industry feels like one homogenous, barren contrived-as-fuck blob?
Or as a client of mine recently said, “we’re past the brand building age and now in the brand shrinking era”.
I get instant answers are convenient.
I appreciate having people push back on you can be a pain.
But we need to get back to normalizing the value of objectivity.
Because the point of it is not to frustrate, but to stop you shouting into an echo chamber and building something that people helps people become something.
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Finally – as if it being Friday wasn’t good enough – I am away again for 11 days.
ELEVEN!!!
However it’s not all good news because if you’re in Perth, Western Australia … then Paris, France … then Beijing, China … I’m going to be in your hood so watch out.
Actually, it’s even worse for the people in Perth because I’m going to be shouting swearwords at the brilliant State Of Social conference.
That’s right, the wonderful, generous, kind idiots have invited me again … which means some people just never learn from their mistakes.
So have a good weekend/week. Unless you’re in Perth, Paris or Beijing.
See you around the 3rd Sept.
Filed under: 2026, A Bit Of Inspiration, Advertising, Agency Culture, Attitude & Aptitude, Comment, Communication Strategy, Complicity, Creative Development, Creativity, Culture
Oh my god, could our industry – especially the media covering our industry – please stop giving the same few people the professional pedestal to spout their views on everything.
Don’t get me wrong, they’re smart and have interesting to say … but they’re smart and have interesting to say about SOME things, not ALL things and all we’re doing in always turning to them is create a mono-culture of thought and creativity, which is fucked when most of them have not actually made the creativity they are so quick and happy to judge and criticise.
But it gets worse …
Because in elevating their importance, we are stopping their ability to be self-critical … resulting in at least a couple of them increasingly becoming belligerent and closed-minded to anyone who challenges or succeeds in ways that counter their own view.
Of course, part of that is because some make money from selling their ‘success systems’ to all and sundry, so if someone is able to be successful following other rules, it’s a huge threat to their business model. And that’s where the problem lies, because many of these people go out of their way to crush any or all counter perspectives, resulting in an industry increasingly being format driven than creatively so.
Seriously, the exposure the industry gives these few people could rival Madonna in her ‘Sex’ era … and it’s all our own fault.
Because like shock jock DJ’s of the 80’s or the current trend of ‘celebs’ spouting more extremist views for attention … we lap up being in – or part of – the drama, stupidly believing it makes us relevant, important or informed when really its just showing the decline in value towards critical thinking and originality.
As I said, a lot of what these people say can be good … or at least worth the consideration. But my god, every week I read another article where our industry has asked them for their view, regardless if they have the credibility, experience or objectivity to do it justice.
Look, I know our industry is built on people having an opinion – whether wanted, warranted or worthy.
But – for the sake of our industry – can we please vary the voices being heard.
Let’s hear from different experts.
Let’s hear from people with different experiences.
Let’s hear from those who have achieved in different ways.
Not to ridicule the people I am talking to, but to dilute it … because the best of our industry – and of creativity – is born from the energy and smarts of debate, but increasingly so, it feels we are simply followers of the same few dictators. And given 40% of CEO’s think their company may not last the next decade and the average tenure of a S&P company has fallen from 60 years to 18 – in just a few decades – maybe the smartest thing we can do is hear from people challenging the formats that have got us into this position rather than reinforcing them.
Just a thought …
Filed under: 2026, A Bit Of Inspiration, Agency Culture, Attitude & Aptitude, Brand, Brand Suicide, Comment, Communication Strategy, Context, Corporate Gaslighting, Craft, Creativity, Culture, Nottingham, Standards, Stupid
Last week was a week of pissy posts, so I thought I’d write something a little less intense.
Recently I was in Nottingham and while on one of my walks, I passed this …
“What is it?” I hear you cry.
Well, it’s a notice about the busses.
Tied with a crappy piece of string to a branch of a nearby shrub because – I assume – the people who had to put it up thought it would take too much effort, cost or complexity to attach it to the actual bus stop.
You know, so passengers could maybe actually see it.
Now I appreciate Nottingham County Council is basically bankrupt so they can’t be spending money willy-nilly … but what the fuck is the point attaching a notice to a shrub that isn’t even next to the actual bus stop???
It all smacks of someone having to hit their KPI’s …
Where the focus is being able to say you did what was asked rather than did what was needed … even though you know what you did wasn’t in the spirit of the original request.
And while you could blame that on the clarity of the brief, it’s still an exercise in deliberate ignorance.
Or arrogance.
Or idiocy.
It reminds me of the toilets I wrote about in Singapore way back in 2006.
Another example of someone ‘executing’ rather than ‘accomplishing’ …
Also known as ‘modern business practice’ … where it increasingly feels like a job well done and well crafted is viewed as an unnecessary cost, when it can just be churned out without any consideration.
Or worse, when someone does that and then tries to hide their laziness behind ambiguous language or claims of cost efficiency.
Which is why I keep going back to the words a father of an old colleague of mine once said:
“If you haven’t got the time to do it right at the start, when will you have the time?”
When will companies realise that if they treat their customers like fools, they’ll value them accordingly?
The older I get, the more I believe the only thing we have are our standards … and while not everyone will appreciate them, you can be sure they will notice them when everyone else shows they don’t have any.
Filed under: 2026, A Bit Of Inspiration, Attitude & Aptitude, Cannes, Cliches, Communication Strategy, Corporate Evil, Corporate Gaslighting, Creativity, Culture, Fake Attitude
That image is quite the devastating, destructive viewpoint isn’t it?
And I hate it because sadly – the vast majority of people who act like this – look like me.
Male.
White.
Privileged.
On the wrong side of 40.
Now there’s a big difference between looking the part and being the part – and I hope-to-fuck I only fall into the former category – but I have seen more than a few people develop increasingly arrogant, self-righteous, binary viewpoints in a bid to convince themselves they’re still important while trying to directly appeal to others in similar situations as them, so they can feel they’re still relevant.
I should point out this post is not about the people I discussed yesterday, it’s actually about Karl Stefanovic … the the ex-presenter of Australia’s Channel 9 breakfast show who, like many older, privileged, white men like Russell Brand and Elon Musk, has seen the commercial advantages of becoming a right-wing, racist, sexist prick.
That said, it we’re being honest, this sort of behaviour isn’t exactly foreign to a lot of people in our industry – especially when I recently saw a TikTok of a female influencer who had attended Cannes and said she had been constantly propositioned by men to ‘go up to their hotel room’ within minutes of meeting them.
I have been trying to find it again but can’t – so if anyone has seen it, can you please send it to me – but that aside …
What the fuck?
Seriously, what the fuck?
I know the ad industry – and Cannes – has a reputation for some less than savory behaviour but this shit??
Fuck off! Get a life! Stop thinking you have superiority that allows you to do whatever you want, free from accountability.
We talk about AI ruining our industry, but these fuckers are doing a much better job of it.
And what’s the betting many of them have daughters …
Actually, what’s the betting many would want to kill any man who said such things to their daughters?
Which is why maybe one of the best things the industry can do for our future is to elevate character to the same level as creativity … even though – as a friend of mine said recently – that would mean all the holding companies would lose their C-Suite overnight.
Allegedly, haha.
Filed under: 2026, A Bit Of Inspiration, Advertising, Agency Culture, Aspiration, Attitude & Aptitude, Comment, Communication Strategy, Complicity, Conformity, Craft, Creative Development, Creativity, Culture, Effectiveness, Efficiency, Egovertising, Experience
If you are going to read this post, please start by watching this clip …
I cannot tell you how much I love it.
Not because the speaker answers the question in a way that forces the entire audience to reconsider or re-evaluate their own perspective or judgement … but because I feel it shines a light on something we – as an industry – are increasingly failing to care about.
And that is, ‘do we like what we are creating?’
Don’t get me wrong, I know our job is to find a way to make audiences think or care about our clients in a way that offers them a commercial advantage … but too often it feels we’re ignoring the importance of whether ‘we like it’ in favour of whether ‘the focus groups’ and/or ‘research methodology’ does instead.
And while I fully expect many people will say, ‘who cares, the only people who matter are the customers’, you’d be wrong.
Not simply because it can feel you’re making work to please/appease the C-Suite more than the audience. Not simply because despite billions spent on market research [$150 billion in 2025], we still see high levels of underperformance when work is put out into ‘the real world’. But because if the people creating the work don’t find any joy in the work, then why the fuck do you expect anyone else to like it?
Actually, let’s go one step further …
If you don’t find any joy in what you’re creating, why would anyone else like it to the point they will actively choose to pay large sums of money for it?
Of course, ‘like’ is subjective. On top of that, it is incredibly dependent on having been exposed to a level of breadth, depth and craft of creativity that enables them to make objective and considered choices in how they judge and answer challenges. Which all leads to 3 points:
1. Companies need to stop thinking outsourcing their annual ‘one-size-fits-all’ training is acceptable behaviour. Especially when it’s outsourced to the same individuals and companies as everyone else is using, even though – ironically – they have never actually made any work that has made a sustainable and meaningful impact on society or categories.
2. Employees need to stop thinking that just because they receive a salary for doing a job – and/or have social media followers – they are equipped with all the skills, standards and qualifications to consider themselves ‘an expert’.
3. Marketing needs to respect and elevate the value of ‘experience’ again.
Not popularity.
Not price-point.
Not the ability to write ‘thought leadership’ articles.
Actual experience.
People who have consistently created, crafted and delivered work – not simply been associated with it – that has achieved, challenged pushed standards, brands and categories over and over again.
Because while they may be more expensive than other hires.
While they may be harder to work with because they call out the bullshit.
The value they offer is they’ll create work for you that passes the first level of the harshest critics … themselves.
And in a world of slop, parity and lowest common-denominator landfill, experience means you’ve just increased the odds of your business being able to take giant leaps rather than – at best – a few teeny-tiny, barely noticeable [unless pointed out with a big arrow] shuffles.