Filed under: A Bit Of Inspiration, Agency Culture, Attitude & Aptitude, Colleagues, Corporate Evil, Corporate Gaslighting, Work
Back in Jan 2021, I wrote a post about the ridiculousness of ‘unlimited leave’ policies.
By that, I mean companies pretending they mean it when we all know that they would lose their shit if someone said they wanted 4 weeks off, let alone 4 months!
Which is why I found this post I saw on Twitter/X recently, so funny.
Because while it’s taking the piss, it’s also never been so serious in its life:
Filed under: 2026, A Bit Of Inspiration, Agency Culture, Aspiration, Attitude & Aptitude, Authenticity, Content, Craft, Creative Development, Creativity, Culture, Innovation, Management
Early in my career – albeit I’d been doing it for quite a while by then – I was given the book Eating The Big Fish.
I cannot tell you how much is spoke to me. A mixture of feeling seen, taught and inspired.
Even now – 12,000 years later – it is still one of the only marketing books I rate as highly today as I did when I first read it. But then books from Adam Morgan – the author – tend to do that.
Adam is – to me – one of my professional hero’s. I do not say that lightly. Or often. But he has not only done it all, he’s also done it in a way that helps others learn how to do it without ego, self-interest or arrogance.
I mean … what sort of idiot does that? Hahaha.
While I’ve interacted with Adam over email over the years, I recently got to meet him – and Olivia, his equally brilliant colleague – in the US.
I got to hear him talk.
I got to be part of one of his workshops.
And I got to spend some time with him and Olivia just chatting and getting to know each other.
They say don’t meet your heroes but I did and they were everything I hoped for and more – even when their talk featured similar themes and a few specific examples that I had planned to use in mine.
[Fortunately I had the chance to change them as my talk was the day after Adam and Liv’s – though my motivation for changing them wasn’t duplication, but the knowledge I would have come across as a Temu Adam]
The point of this post is five-fold.
First …
Follow people who have made great things rather than just talk about it or – worse – just talk about what others have done.
Second …
Don’t get so lost in theory you forget it’s all meaningless unless you do something great with it.
Third …
Put effort into continually exposing yourself to the best in the world, not just what’s best – or easy – in your World.
Fourth …
Always judge the creativity, not the age or background of who is behind it.
Fifth …
Read everything from Adam and the Eat Big Fish crew. It will not just change your life, the lessons with help and last your whole career. Even if/when you change industry
Bloody hell, I may have written a useful post for once.
Or should I say, Adam and Liv have helped me write one.
Either way, have a great weekend – and if you read any of their stuff, I assure you it will be.
Filed under: 2026, A Bit Of Inspiration, Agency Culture, AI, Attitude & Aptitude, Brands, Business, Conformity, Consultants, Context, Corporate Evil, Corporate Gaslighting, Crap Marketing Ideas From History!, Crap Products In History, Creative Development, Creativity, Culture, Empathy, Technology
I appreciate the commercial benefits of being associated with technology – especially technology that’s at the forefront of change – but I’m getting fed up of companies shoving the letters A and I ahead of everything they do in a desperate attempt to look cutting edge.
Do they realise they’re not fooling anyone – except, maybe themselves?
Have they forgotten what happened to WeWork when they persisted in their claims to be a tech company when even Stevie Wonder could see they were nothing more than an office space rental firm.
But it’s happening everywhere with everyone claiming everything they do is now ‘AI shaped/influenced/enabled.
AI project management systems
AI consultancy services.
AI home theatre systems.
AI photocopiers.
AI toilets.
AI. Ai. AI.
And even if I accept all these things now have some element of AI in their process and product, how come so much of them operate exactly as they did before?
All that advanced tech and everything still operates the same way as it always has.
That can’t be very good can it?
Surely that means the people behind it are either idiots, attempting to gaslight their customers or they have used AI to remove employees roles so they can squeeze out the last remnants of profit before they scraper and enjoy sitting on their millions.
While I’m at it …
Why is it the worst offenders of this sort of behavior tend to be the most conservative and traditional companies and industries?
[You can tell who they are as they tend to use images like the one at the top of this post because they think that proves they’re all about the ‘future’, haha]
On one hand I appreciate their desire to modernize, but the problem is – if the only thing that changes is the speed they can do things or the price they can do them for … then arguably, they’re proving they haven’t got the faintest idea what AI could do for them if they’re limiting its use to efficiency and productivity.
So to all brands jumping on the AI bandwagon …
Using Claude to speed up your manufacturing process doesn’t mean you’re an AI company.
Using ChatGPT to write articles about your products does not mean you make AI tech.
And positioning any form of automation as AI does not mean you’re a cutting-edge tech company.
Am I exaggerating?
Yes. But not nearly as much as you may imagine …
Every day I see ads and articles from companies claiming AI is at the centre of all they do.
Products.
Service.
Systems.
Manufacturing.
Marketing.
You name it, someone is saying it … which is why the best way to tell ‘who is trying’ versus ‘who is claiming’ is to embrace the same evaluation criteria as used to judge strategy, which is:
Can customers, employees and competitors notice a fundamental difference between how things were and how things now operate and behave?
If they can’t, it’s hype or self-serving commerciality. You’re welcome.
Filed under: 2026, A Bit Of Inspiration, Advertising, Agency Culture, Attitude & Aptitude, Clients, Collaboration, Comment, Conformity, Consultants, Creative Development, Creativity, Culture, Curiosity, Delusion, Imagination, Innovation, Leadership, Management, Marketing, Marketing Fail, Marketing Practice, Marketing Science, Mediocrity, Packaging, Perspective, Process, Relevance, Resonance, Respect, Standards, Strategy, Systems, Technology, Transformation
One of the scariest, awesome things is starting a new project.
Especially a new project where you are given the freedom to take things to new places.
Scary, because there’s always the risk. you might fuck it up.
Awesome, because you can – in theory – go wherever the hell you like.
I love these moments.
I love exploring all the possibilities and then seeing where everyone’s energy is at.
I love the drama, the challenge, the breakthroughs and the crafting.
But most of all, I love the creation.
Seeing something come to life that wasn’t there before.
But to get to a place that excites rather than appeases, is emotionally draining and stimulating.
The process – if that is what you want to call it – is one that tests you more than tests the idea you’re developing.
And frankly we don’t talk about that enough.
Instead, we celebrate precision, perfection, optimization and logic.
And while there may well be elements of all that in all we do, they sure-as-shit don’t happen at the beginning of the process … and if you think they do, then you’re either kidding yourself or you haven’t tried hard enough.
But what’s scary is a lot of the way the industry is structuring themselves is to kid themselves or not try hard enough.
Too many people running our industry are people not from our industry – so they don’t understand how it works.
They see the rabbit holes we need to go down as a waste of time.
A costly exercise in the delivery of our ‘product’.
And while I appreciate you can take too long on things, you can also take too little time …
But that’s where we’re heading … where effectiveness is defined and determined by ‘delivery timelines’ or ‘fitting in’ to pre-determined definitions rather than trying to do something new … something different … something better.
Which is why it’s so funny so many brand and management consultancies talk about ‘brand transformation’ … because you can’t transform if you stick to predefined and predetermined rules, processes and logic. But then – as Lee Hill once told me – they’re not really transforming anyone or anything. What many are really doing is helping old and slow companies catch up with what everyone else in their category has been doing for an age. It means the consultancy can profit from articulating the learnings from the more progressive companies – rather than develop new possibilities and processes of their own – and wrap it up in expensive language that benefits both parties.
Or said another way … ‘catching up’ is sold as innovation and ‘duplication’ is sold as expertise.
OK, I’m being a little harsh there, but the point is … anyone who says creativity and progress can be delivered via a consistent, precise and stable process is either lying to themselves or lying to you. So don’t see the rollercoaster of the creative process as a cost, see it as people who want to make sure they do something really special for you.
Filed under: 2026, A Bit Of Inspiration, Advertising, Agency Culture, Attitude & Aptitude, Brand Suicide, Business, Conformity, Corporate Evil, Corporate Gaslighting, Culture, Delusion, Humanity, Management, Perspective, Professionalism, Relationships, Relevance, Social Media, Technology, Toxic Positivity, Transformation
I’m back. I know, how terrible.
Which is why I have some good news for you, because I’m going to be away again in a few weeks. So you only have to endure the pain a little longer before you get ANOTHER reprieve. I know, I’m a Saint.
That said, I had a wonderful time, especially at State of Social in Perth.
Meg – the founder of the conference – has created a truly special event and like StratCon in Berlin, there’s a bunch of stuff other conference organizers could learn from them that would benefit audiences and the industry at large.
Anyway, I’ll be writing about that later, so shall we get the pain of me being back over as quickly as possible?
So as many of you know, I love tech.
Not just the practical stuff, but the ridiculous.
Robot dogs.
Robot rabbits.
Robot balls.
Robot guitars.
Hell, I even bought a, errrrrm, robot mother once.
My house is almost fully automated.
My car is filled with the sort of optional extras the engineers only come up with as a joke.
And don’t get me started on my history with smartphones.
And yet, despite my addiction to stupidity … I totally appreciate there are downsides to technology.
The scrolling,
The timewasting.
The interruption.
The distractions.
And that’s before we get to the blood-pressure inducing annoyance of hearing every fucking company try and claim they’re in the tech/AI space just because they use ChatGPT to write their Linkedin ‘thought leadership’ social landfill bollocks.
So, it’s no surprise we’ve started to see the backlash …
People fighting against companies outsourcing jobs to AI.
Society pushing back on the serving of AI slop.
Companies balking at the prices being charged for AI access.
Investment firms questioning the long-term viability of AI industries.
And then – at a much lower level – shoppers increasingly choosing dumb-tech over high-tech.
You know what I’m talking about …
Products that strip back their functionality to their bare essentials:
Cameras that only allow you to point and click.
Tablets that only allow you to read your books.
And phones that only allow you to make and receive calls and texts.
Will this result in bringing the tech giants down?
Probably not … but as I’ve written before, if the Tech Bros carry on their current path and hoodwink companies into outsourcing their entire operations to AI under the guise of increased profits and efficiency, who the hell will be around to buy the products they make or advertise?
But I’m going off on a tangent because when I was in NYC, I saw this …
Now, I don’t know about you, but a phone that gives you whatsapp, maps, uber ‘and more’ … is the opposite of a dumbphone.
Maybe it could be defined as the ‘night-out phone’.
Or – at a push – the ‘bare essentials’ phone.
But it sure-as-shit isn’t a dumb-phone …
That is unless the term ‘dumb’ is being used to describe the people they want to buy it and then maybe they’re onto something. Except, one look at their website and you realise they really believe what they’re peddling … which suggests whether it’s the tech bros or the idiots, we’re doomed either way.
Have a great day. Hahahaha.