Filed under: 2026, A Bit Of Inspiration, Agency Culture, Attitude & Aptitude, Comment, Corporate Evil, Corporate Gaslighting, Leadership, Management, Mediocrity
I was recently in a conversation with someone who is old school successful.
By that, I mean they built a business to success, rather than optimized it through short-cuts and re-orgs.
He’s pretty scathing towards the way many modern CEO’s run their business, especially those who have been ‘dropped in’ rather than built it themselves … thinking they’re both selfish [ie: doing things for their short-term gain, not the long-term benefit of the company they lead] as well as egotistical in belief they’re better than everyone around them and so everyone around them is disposable.
He’s always had the view you judge the quality of a CEO over decades, rather than financial quarters … but he also accepts those days have pretty much gone given too many CEO’s work for the needs of the market rather than their customers.
And it was here he said something that really hit me:
“When companies can only drive growth through ‘re-orgs, consolidation or buy-to-kill takeovers’ … they’re operating a Ponzi scheme more than a business plan”.
It reminded me of something I wrote about ages ago, when Frank Oz – film director, voice of Yoda and countless muppets and expert puppeteer – talked about how he felt Disney had completely failed to appreciate what they’d bought when they acquired Star Wars because it was negotiated by money men rather than artists and as such, would end up being a more superficial … less crafted … less influential … more commercialized expression of the Star Wars story and world.
Or said another way: They would ruin the very thing that made them want to spend billions on it in the first place.
Is he wrong?
Probably not … especially as some say their ‘strategy’ after acquisition was to churn out as much as possible in as short a time as possible so the market can be flooded with all manner of stuff so they can profit as quickly as possible from the hunger and good will of fans before they stop, step back and say, “what is this shit?”.
And if that isn’t scary enough, let’s remember this is coming from Disney who – whether you like them or not – are at least built on being a creative company who appreciates the importance of craft, emotion and story. So imagine what other companies are like where they don’t share any values beyond wanting to exploit as much cash as possible with as much outsourcing as possible.
Which all leads to a question the CEO I interviewed replied with, “Exactly!”.
“What happens when the CEO’s who are obsessed with outsourcing, optimizing, reorganizing discover they have no one else they can buy, fire or kill?
Or, even more terrifying [for them] … sell to?”
I know life goes fast, but maybe it’s time we recognize the best leaders are the one’s who look to the future rather than look down to maximize their pwn, personal present.
Filed under: 2026, A Bit Of Inspiration, Attitude & Aptitude, Brand, Colenso, Comment, Creative Development, Creativity, Culture, Effectiveness, Efficiency
That’s right … creativity helps business make money.
I know there’s a bunch of people who like to claim otherwise, but they’re wrong.
More than that, creativity can help business make money in ways traditional approaches can’t.
Be it distribution, market share, heritage, price-point, tradition, routine, apathy, complexity and god knows what else … creativity always finds a way because – as Martin Weigel and I explained at Cannes back in 2023 – creativity can do what logic can’t.
This blog has literally thousands of examples of it.
From making me, a teetotaler, buy alcohol to making a print ad, produce sound waves to making pasta look even more beautiful than it tastes to making drinking beer from a bottle, an act of love … to helping shelter dogs become adoptable dogs, creativity is a beautiful and powerful thing.
But here’s the thing …
Creativity may always start with the mind, but it needs to be turned into something for it to change something.
I’m fed up of hearing people talking about creativity rather than doing something with it.
Or about it.
Sure, you can argue talking can also bring change … but to me, that’s a cop out.
Creativity needs to be allowed to make an impact.
It needs to be allowed to grow into something powerful and interesting.
Because if you inhibit that, you’re not ‘being safe’, you’re taking the biggest gamble of your life.
History is littered with examples of success that could never of happened or imagined without the influence of creativity.
Creativity helped make hundreds of millions want to become an athlete.
Creativity helped make Americans try sushi.
Creativity helped make the best selling calculator of all time.
For all the consultants out there, flogging their self serving, one-size-fits-all systems, frameworks and models … the inconvenient truth is this.
Business needs creativity more than creativity needs business.
Filed under: A Bit Of Inspiration, Advertising, Agency Culture, Attitude & Aptitude, Authenticity, Comment, Communication Strategy, Corporate Evil, Corporate Gaslighting, Creativity, Culture, Management, Mental Health, Miley
Once upon a time, I saw someone who was doubted by their bosses.
Not because they were bad, but because their bosses were.
Blinkered.
Delusional.
Arrogant.
Toxic … albeit in a ‘positive’ way.
And of the opinion your job is to do whatever the client, or the bosses, want – regardless ofstandards, time or impact it has on the health and wellbeing of the team around them.
And yet each day, this individual did all they could to try and ‘win’ their bosses over.
But they failed.
Partly because they wanted to do the right thing, even if it was the harder thing.
Partly because they had their own ideas when their bosses just wanted them to blindly follow orders.
Partly because their bosses took some pleasure in bullying people into submission.
One day I took them out and asked what they were doing.
They told me they worked hard.
They told me they wanted to do the right thing for the client and the company.
They told me they just wanted to prove to their bosses they were good.
To which I told them this:
“Have you considered that if you win your bosses over, it means you’ve failed?”
There was a brief pause before they asked me what I meant – to which I told them that if they did eventually win their bosses approval, it would be because they had defaulted to what they wanted them to do/be rather than them bringing their bosses over to their standards or ideals.
I should point out that while this individual was young, they had excellent standards and taste and had come from a place where they’d done work that had been widely acknowledged as very good.
It’s ultimately what got them hired.
Except they now realized it had less to do with their new company valuing what they do and more to do with their new company valuing the PR they could now spin among clients and industry media.
I know, it’s mad, but it’s not uncommon.
I also experienced something like this and it took me ages to see it for what it was because I couldn’t believe someone would hire me and then actively NOT want me to do what made them want them to hire me in the first place.
The point is, while we should always try to demonstrate our value through the work we do, when you find yourself in a situation like this [and Corporate Gaslighting has shown us, there’s a lot of people in this position], the best action is to stop trying to prove yourself and start focusing on improving yourself.
That might mean doing additional training.
That might mean seeking external help and advice.
But more often than not, that might mean realizing you’re in the wrong place.
Of course, you need to be objective in evaluating your situation before you make that decision … but should you realise you’re in an organization that only focuses on what you’re doing wrong, regardless of what you do or why you did it … then you may have to accept you’re working for a place that won’t grow you, only destroy you.
And if you think that’s as toxic as it can gets you’re wrong.
Because as bad as that is, it’s ten times worse when the person doing the abusing has never achieved anything of note or worked anywhere of note because their goal is to make you play down to their standards rather than up to your potential … often to protect their ego from having to face the reality of their own shortcomings. [Which is why they’ll undermine your confidence rather than see your skills]
Also known as ‘Tom-syndrome’, as in Tom … from Succession.
Now I obviously appreciate suggesting getting a new job is a big thing – especially in this job market – however it’s also worth remembering that even acknowledging your reality can be a positive step forward, because not only will you start to realise their comments reveal far more about them than you, you can stop look at new opportunities without feeling you failed at proving your value to your bosses.
Because you never were going to … unless you acted just like them.
Which you weren’t going to, because you are better than that. And them.
Filed under: A Bit Of Inspiration, Attitude & Aptitude, Colleagues, Comment, Complicity, Context, Creative Development, Creativity, Planes, Planners, Planning, Process, Success, Teamwork
I appreciate the title of this post may suggest I am advocating kissing colleagues or clients – but HR and legal executives around the world, stand down – because this is a post that reminds us of the importance of, Keeping It Simple, Stupid.
Phew.
Anyway, years ago, one of my mentors – the wonderful Lee Hill – told me something that had a profound effect on me.
“When their solution is more complicated than your problem, why would you do it?”
The point he was making was there are a lot of companies out there who care more about showing-off how smart they are than addressing their clients actual need and so the result is they propose a lot of ‘complexity’ to either justify their price or to satisfy their ego.
There’s one place in my past that embodied this.
300-page decks.
Incredible amounts of technical detail.
An emphasis on their approach more than the problem.
Don’t get me wrong, they were good, had a bunch of talented people and did some truly brilliant work … however the problem [at least for me] was that every challenge ended up being approached in basically the same way because their way was to fit every client problem into how they worked rather than adapt their way of working to solve what the client problem actually needed.
By that, I’m not suggesting they should only have looked for simplistic solutions.
Nor am I suggesting they should have ignored their specific skills and talent.
And I’m not in any way suggesting they didn’t want to help their clients.
However, while you could argue many companies approach their work in a similar way, they were the only ones who seemed to revel in actively showing how complicated their ‘solutions’ were, which may explain why they revered consultancies more than creativity and why there was as much complexity inside the organization as there was in their recommendations.
Which reminds me of a story I’ve told many times:
Decades ago, the US navy were looking for a new fighter jet.
Over a series of days, the admiralty invited executives from the main fighter plane developers to come pitch their ideas.
Each day, a mass of engineers would walk into a room featuring a long table surrounded by highly awarded officers to explain why their plane was the one they should invest the billions of US tax dollars into.
On the last day, 3 people from Lockhead Martin walked into the room.
One went up to the end of the table, produced a ball-bearing and – in true Hollywood style – rolled it down the table.
As it slowly passed the Navy Officers, he stated:
“Gentleman, would you like a fighter jet that registers the size of this ball-bearing on the enemies’ radar? These gentlemen will explain how we can do it”.
They won the contract, which resulted in the iconic A-12.
The point of this is their approach was centered on identifying the clients real need – where all the other shit was stripped away – which allowed them to address the problem in a way where their solution could clearly, simply and powerfully express a focused benefit.
No complexity.
No ambiguity.
Just clarity.
Of course, building a plane is as complex-as-fuck, but by doing it this way everyone was not just focused on the prize, but united in the key objective.
Or as Michael Mann, the film director once told me:
“I explain how I see the movie I want to make to all the people in the team and ask them to bring their talent to make it even better than I hoped. But I remind them it’s how I see the movie, not how they wish I saw the movie”.
The point of this is because I saw something recently that I think is a brilliant example of ‘clarity thinking’.
Something I imagine that was full of challenges and complexity – both in terms of input and output – but has a solution that is compelling, unifying and simple for all parties and audiences.
This.
Don’t get me wrong, I know it takes a lot of hard work to be simple, but somewhere along the line, we seem to have forgotten that … and if you want proof of that, read some effectiveness papers, where it seems the goal is to bamboozle the reader rather than help them understand how everything leads to a single, simple, powerful solution.
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Yes, it’s Friday.
And yes, it’s the first of May.
But neither of those things are as incredible as this …
You see, on Sunday, it will be 20 years since I started this blog.
TWENTY BLOODY YEARS!
That’s before the iPhone.
And Android.
And Facebook.
And the Kindle.
And the financial crisis.
And before Pluto lost its planet creds.
AND BEFORE WI-FI WAS PUBLICLY AVAILABLE … so a very long time ago.
I still remember why I started it …
It wasn’t for any attempt for notoriety or popularity, it was more to do with survival.
You see I’d got a job that – frankly – I was woefully under-qualified for, and because it demanded so much of my time and energy to make sure I didn’t completely fuck it up, I needed an outlet for all the ideas and thoughts that were going around my head that I just didn’t feel were right for what I needed to do at that time.
Not because I was sure I was going to use them later … more because I needed to feel I was still connected to the stuff I loved while also believing that if I didn’t find a way to get them out of my head, they’d maybe be no more space left for anything new to enter my head.
And so this blog was born.
Reading through the first few posts not only reveals the times we were living in, but also the headspace I was in.
Trying to balance making sense of stuff happening around me while also needing an outlet for stuff I was feeling or thinking … which, in many ways, set the tone for how this blog has been for over 2 decades.
Which George recently described as, “the blog version of TK Maxx”.
He’s not wrong … and in some ways, I really like that.
Sure, among the almost 5000 posts I’ve written, there’s a lot of [to keep the TK Maxx analogy going] cheap and nasty shit in there … but there’s also a few ‘designer label’ gems hidden amongst it all.
At least for me.
Stuff that made me think, challenge or question stuff in ways that I had not imagined or considered before.
Stuff that ended up impacting how I did things and how I still do things.
Stuff that forced me to articulate what I believe, not just what I feel.
Maybe those posts meant nothing to anyone but me. Hell, maybe no one even read them. But while every post I’ve written reflects something about who I was – or am – those ‘self-defined gems’ have a special place in my heart because they represent a moment where I felt I was growing and learning.
It’s why I always enjoyed the comment section, because for all the overwhelming piss-taking I received, the vast majority always ‘encouraged’ me to look deeper, wider or longer at issues I’d written about. And I loved that. I loved how the people who commented always kept me on my toes … which is why one of the unexpected pleasures of writing this blog for so long has been seeing how my opinion on certain subjects has changed or evolved over the years. It’s served as a great reminder about the importance of always exposing yourself to others perspectives, opinions, experiences and standards, even if the goal of it is simply to be really sure about what you think or believe.
In many ways, that’s the biggest surprise of 20 years writing this blog.
I never expected anyone to comment on anything I wrote, because I started it just for me.
A private place to express my thoughts and idiocy.
But then Andy discovered it and he sent an email to everyone at Cynic and some of our clients announcing it and then the mayhem started.
At that point, blogging had become a big thing. A good thing. A community of people who wanted to help and contribute to what others were doing. A lot of this was down to the great Russell Davies and his iconic blog … a place that not only brought people from all over the world together, but inspired others to start writing their own as well.
It was a place that not only exposed me to a lot of brilliant people I’d never have known about without his blog – people like Gareth Kay, Paul Colman, Northern Planner, Rob Mortimer, Marcus, John Dodds, Lauren, Age to name but a few – it also brought people to my blog who helped add to the texture, lessons and perspectives I was writing about.
I will forever be grateful to Russell for that … especially as most of the people he inadvertently introduced me to, not only still exist in my life but I have met them all IN THE FLESH.
Alas the blogging community, like most things in life, has moved on with maybe only Martin and I still churning stuff out via that platform. [Well, he curates, I churn] And while technologies advances allows strategists to be even more connected in even more ways, the energy of the community is not the same as it was back in the early days of blogging.
Now it feels more aggressive.
More sharp elbows and self publicizing.
Wanting the spotlight on them rather than the work they do.
But then, the industry seems to value those who talk about the work more than those who actually make it … which kind-of highlights why the industry is in the state it finds itself in but refuses to acknowledge.
Emperor’s New Clothes anyone?!
Screenshot
That this blog is 20 years old blows my mind. I never thought it would last that long, mainly because I never gave much thought about how long I’d be writing the thing. It’s not always been fun – when I was receiving a lot of anonymous hate that resulted in me deciding to stop allowing comments was definitely a low point – but all in all, the whole experience has been pretty glorious.
In many ways, this is one of the longest committed relationships I’ve ever had.
And one of the most successful, hahaha.
The fact there are some people who have been reading it for almost as long as I have been writing it, is madness.
Have they no taste?
Have they got nothing better to do?
Or maybe they’re stuck in prison and this is part of their ‘sentence’.
The good news for them is there’s no way this will still be a ‘going concern’ in another 20 years … at least not in terms of how regular I’ve been writing posts for the past 2 decades. Not because I am running out of things to say [albeit Andy said I have only ever written 3 posts and just keep re-writing them in different ways] but because I’ll be – hopefully – doing other things with my life.
Don’t get me wrong, I’ll always be grateful to advertising … it has given me a life I never could have dared to imagine … but I am increasingly spending more and more of my time working and collaborating with artists and I feel that’s where my future may be. Not because I don’t love what I do, but because I find their definition and expression of creativity even more interesting, challenging, open, provocative and progressive than where our industry is choosing to head.
But that’s not going to happen yet. Hell, it may not happen at all – I could get fired by all the artists tomorrow for all I know – which is why for the time being, I’ll keep happily juggling my two ‘lives’ while churning out daily blog posts at the same time.
Sorry, hahaha.
That said, the point of continuing this blog is different to what you may think and why I originally started it.
Because while it has helped me grow, learn, make new friends and even help build my professional reputation [which is hilarious when you read some of the stuff I’ve churned out, like this!] … it delivers something that is even more important to me.
Connection to my family.
I know … I know … that sounds weird-as-fuck, but what I mean is this:
A few years ago, Jill said that while she rarely ever reads my blog, when she does – she can hear my voice because of the way I write.
Put simply, how I write is how I talk … so when she reads my posts, it feels like I’m with her.
And she liked that.
Add to this that I’ve shared deeply personal and important moments in my life – from getting engaged to getting married, to Mum dying, to becoming a Dad, to getting Rosie – and Bonnie – to saying a tearful goodbye to Rosie, to moving from Singapore to HK to China to America to London to New Zealand [so far] … which means moving from cynic/WPP to Sunshine to Wieden+Kennedy to Deutsch to R/GA to Colenso [not to mention all the other highs and lows that have impacted or been introduced to my life over this period, be it death, covid, friends, family, health, books, chaos, and/or multitudes of weird, wild, crazy shit] … and this blog is no longer just a place where I rant rubbish, it’s a place my family can have me close even when I’m no longer here.
That means a lot to me.
Not because I want them to need me, but because I like knowing they can access me should they ever need me.
Or if Otis ever wants to introduce me to whoever becomes important in his life.
It’s why I’m going to keep writing it and why I’m going to move it to a free domain again, to make sure it always stay up … because what originally was a place just for me, has become a place that offers connection to the most important people to me.
And with that, I want to say a big thank you to everyone who has ever visited or commented.
Whether you meant it or not, you’ve given me far more than I ever imagined or hoped for.
Thank you. Love you. Grateful for you.