Filed under: 2026, A Bit Of Inspiration, Attitude & Aptitude, Brand, Cannes, Comment, Communication Strategy, Confidence, Conformity, Craft, Creativity, Design, Details, Efficiency, Emotion, Empathy, Marketing, Marketing Fail, Marketing Practice, Martin Weigel, Planners, Systems
I met someone recently who said they bet I spent my money on crap.
To be fair to them, our conversation had probably led them to that conclusion based on something I did while I was talking to them.
But I still say it was because I was interested in knowing more about them, rather than just trying to avoid them – which I appreciate sounds like an excuse, but it’s not. Honest.
That said, I appreciate what I did could sound a bit ‘weird’ out of context and while I know many would suggest this is just one more bad purchase decision in a long line of bad purchase decisions [100 robot dogs and a windmill anyone?] … the reality is in both those cases, they – admittedly, amazingly – made me money, which means I’m a genius.
Or it would if they weren’t the exception to the rule.
But while I am sadly much more sensible with my spending these days [comparatively speaking] the reality is I do like buying things that appeal to me emotionally more than logically.
Not because I’m a psychopath.
And not because I have bottomless piles of cash.
But because I like going down rabbit holes of discovering what other people feel are important to do – even if I don’t initially understand why they would do that.
Which is my way of explaining my latest purchase. This …
Yep, it’s a book on toilets. Toilets from all around the World.
And why would I do such a thing?
Well, it’s not because it’s a book … it’s because it celebrates people who decided they wanted to do something special with the most functional room in their house or building.
At a time where efficiency and optimization are the most biggest influences in seemingly every decision being made these days, a book on magical bathrooms is – in some way – the politest way to say ‘fuck you’ to all of that.
A reminder you can be, to paraphrase Mr Weigel, functional as hell and not be boring as fuck.
We need more of that … especially at a time where even the Cannes Lions seems to have forgotten about the role and importance of creativity that sustains over time, rather than just communicates in the moment.
So here’s to a book of magical toilets all around the World.
It’s a greater reminder and educator on the value of creativity than almost 99.6% of the hot takes on Linkedin.
Including this one, haha.
Filed under: 2026, A Bit Of Inspiration, Aspiration, Attitude & Aptitude, Comment, Corporate Evil, Creative Development, Creativity, Culture, Effectiveness, Efficiency, Emotion, Empathy, Experience, Leadership, Loyalty, Management, Passion, Stress
Over the years I’ve written a lot about companies viewing ‘emotional people’ as problems.
Viewing them as too passionate.
Too dramatic.
Too impatient.
But the reality is, emotion means you give a fuck and I’d rather have that than work with robots who efficiently execute what’s needed without ever wishing to add, elevate or challenge the status quo.
Of course, the irony is the companies who criticise employees for caring deeply about what they do, tend to also expect their people to be disproportionately passionate and loyal about the company – but guess what fuckers, you can’t have one without the other.
Now I appreciate there are different ways to express emotion …
And when it becomes about what YOU want versus what you want the work to be – they’re very different things.
But having people who care … who deeply want to do the right thing, the better thing and the new thing … is creatively and commercialy far more valuable – let alone interesting – than having an entire department of drones. And yet in these optimisation obsessed times, companies have decided the opposite is true.
Which leads to the point of this post.
Recently I saw this clip of Robert Glasper playing Radiohead’s ‘Everything In It’s Right Place’.
In it, you witness Robert crying as he plays the piece.
The emotional impact he feels because of the piece.
It’s not ego.
It’s not performative.
It’s pure, unfiltered emotion. For a piece of music he didn’t write but feels deeply connected to.
So connected, he gives his all in performing it. To honour what it means to him and what he hopes the audience will get from it.
In many ways, it’s one of the most selfless, geneous acts you could ever witness.
Something I am sure Radiohead would feel honoured by, rather than say:
“Robert … Robert … stop being so emotional about the music. It makes us feel uncomfortable and we don’t know how to deal with it”.
Because that’s the thing … the issue of emotion is not about the person feeling it, but the people who never can.
Who are so disconnected to what they do, the only thing they value is the checklist of what has been done.
Because for them, quality isn’t the goal, it’s productivity.
People who care about what they do and what the company does, is a gift.
It’s why we have to put an end to this false narrative of them being a problem … because they provide life to what so many senior leaders destroy.
Enjoy.
Filed under: 2026, A Bit Of Inspiration, Agency Culture, Apathy, Aspiration, Attitude & Aptitude, Comment, Confidence, Content, Context, Corporate Evil, Corporate Gaslighting, Curiosity, Effectiveness, Efficiency, Egovertising, EvilGenius, Experience, Facebook, Influencers, Leadership, Management, Marketing, Marketing Fail, Marketing Science, Perspective, Planning, Point Of View, Popularity, Relationships, Relevance, Reputation, Research, Resonance, Respect, Ridiculous, Strategy, Stubborness, Technology, Toxic Positivity, Trust, Truth
When I was growing up there was a newspaper cartoon called ‘Andy Capp’.
Andy was a cliche of the working-class – albeit he never actually works – and lives in Hartlepool in the North East of England.
Andy is married to his long suffering wife, Flo – and despite her working – they are almost on the verge of poverty because apart from Andy being unemployed, he lacks any motivation and thinks he can ‘beat the system’ because of his smarts.
By that, think early stage manosphere but replacing the sexualization of women with more pure sexism.
Anyway, the reason I say this is because I remember one cartoon where Flo told Andy that they were in debt to the tune of £1000.
To which Andy replied something like:
“I told you Flo, if you owe £100 you’re a failure. If you owe £1000 you’re an entrepreneur. If you owe a £10,000 you’re a businessman and if you owe £1,000,000 you’re a government. So what this means Flo, is we’re on the way up!”
I don’t know why I remember that cartoon among the millions of things I’ve seen over the years – but it has always left a lasting impression on me, which may explain why I’ve tended to only seek – or listen to – the advice I’ve got from people who either failed trying or succeeded by doing. Sounds obvious doesn’t it? Yet everyday I read/hear/watch people spouting unsolicited advice about subjects they have almost zero right or credibility to do – mistaking opinion as fact, interest as knowledge, knowledge as expertise or ego as cleverness.No wonder a famous football manager once told me to always learn from winners, not players.
Look, I get we all do this to some degree, but there’s a big difference between spouting an opinion or perspective and acting like you’re the indisputable, all-knowing, God-of-all.
The point is, regardless what Andy Capp says, we would not take his proclamations as fact.
We might accept it’s what he thinks is fact, but not what is true for all.
And yet, more and more, I’m witnessing business blindly follow the statements and proclamations of people who are the real-life, modern version of Andy Capp.
Kinda.
Because while they DO have jobs … and while they have even been successful in them … they are now telling people how to succeed in areas they have absolutely no right to talk about.
Not just because many have never worked in those areas, but they have a track record of making terrible choices when developing ideas outside of their core area of knowledge.
Enter Mark Zuckerberg.
I’m not doubting he’s smart.
I’m not doubting he loves technology.
I’m not even doubting his successes.
However, why are so many people listening [and investing] in his version of the future when not only is it designed around his ego and need for power and control – not to mention his desperation to be talked about in the same breath as Steve Jobs – this is a person who spent/blew/lost US$80 BILLION on the Metaverse??
EIGHTY. FUCKING. BILLION. DOLLARS.
I get innovation is expensive.
I appreciate all technology needs time to evolve.
I acknowledge that I have two of their Quest headsets.
But 80 billion?
To put it in context, the iPhone is said to have cost anywhere between $150 million and $3.2 billion. The creation of Google Maps is said to have cost around $1 billion to initially develop. Even the A380 aircraft – the biggest passenger aircraft in the history of aviation – ‘only’ cost around $25-35 billion to build.
And to add even more context …
80 billion dollars is the equivalent of being the 90th placed country in the World by GDP.
OK, so Zuck’s 80 billion was spent over a long period of time compared to how GFP figures are calculated, but still …
In fact, this suggests Zuck is someone who stubbornly believes he is always right.
Or at the very least, refuses to acknowledge where things aren’t working or where things need improving.
Sadly, we see this same sort of arrogance in our industry …
Where someone is successful in a particular disciple or with a particular agency or with a particular piece of work or with a particular promotion… and then suddenly, they believe they are more knowledgable, more successful and more authoritative than every other person in every other industry regardless of their actual level of experience and expertise.
And what is worse is they get away with it …
Because like Zuck, too many people hang onto their words like gospel, even though in many ways they’re speaking the same delusional clap-trap as Andy Capp, which suggests 2 uncomfortable truths.
1. The real problem with ego is not the person spouting the nonsense, but the people who choose to believe loud confidence over real experience.
2. Andy Capp may have been right because it does seem in business. ‘the more you lose, the more people believe you’re a success’.
Filed under: 2026, A Bit Of Inspiration, Attitude & Aptitude, Brand, Colenso, Comment, Creative Development, Creativity, Culture, Effectiveness, Efficiency
That’s right … creativity helps business make money.
I know there’s a bunch of people who like to claim otherwise, but they’re wrong.
More than that, creativity can help business make money in ways traditional approaches can’t.
Be it distribution, market share, heritage, price-point, tradition, routine, apathy, complexity and god knows what else … creativity always finds a way because – as Martin Weigel and I explained at Cannes back in 2023 – creativity can do what logic can’t.
This blog has literally thousands of examples of it.
From making me, a teetotaler, buy alcohol to making a print ad, produce sound waves to making pasta look even more beautiful than it tastes to making drinking beer from a bottle, an act of love … to helping shelter dogs become adoptable dogs, creativity is a beautiful and powerful thing.
But here’s the thing …
Creativity may always start with the mind, but it needs to be turned into something for it to change something.
I’m fed up of hearing people talking about creativity rather than doing something with it.
Or about it.
Sure, you can argue talking can also bring change … but to me, that’s a cop out.
Creativity needs to be allowed to make an impact.
It needs to be allowed to grow into something powerful and interesting.
Because if you inhibit that, you’re not ‘being safe’, you’re taking the biggest gamble of your life.
History is littered with examples of success that could never of happened or imagined without the influence of creativity.
Creativity helped make hundreds of millions want to become an athlete.
Creativity helped make Americans try sushi.
Creativity helped make the best selling calculator of all time.
For all the consultants out there, flogging their self serving, one-size-fits-all systems, frameworks and models … the inconvenient truth is this.
Business needs creativity more than creativity needs business.
Filed under: 2026, A Bit Of Inspiration, Advertising, Agency Culture, Aspiration, Attitude & Aptitude, Comment, Communication Strategy, Complicity, Conformity, Craft, Creative Development, Creativity, Culture, Effectiveness, Efficiency, Egovertising, Experience
If you are going to read this post, please start by watching this clip …
I cannot tell you how much I love it.
Not because the speaker answers the question in a way that forces the entire audience to reconsider or re-evaluate their own perspective or judgement … but because I feel it shines a light on something we – as an industry – are increasingly failing to care about.
And that is, ‘do we like what we are creating?’
Don’t get me wrong, I know our job is to find a way to make audiences think or care about our clients in a way that offers them a commercial advantage … but too often it feels we’re ignoring the importance of whether ‘we like it’ in favour of whether ‘the focus groups’ and/or ‘research methodology’ does instead.
And while I fully expect many people will say, ‘who cares, the only people who matter are the customers’, you’d be wrong.
Not simply because it can feel you’re making work to please/appease the C-Suite more than the audience. Not simply because despite billions spent on market research [$150 billion in 2025], we still see high levels of underperformance when work is put out into ‘the real world’. But because if the people creating the work don’t find any joy in the work, then why the fuck do you expect anyone else to like it?
Actually, let’s go one step further …
If you don’t find any joy in what you’re creating, why would anyone else like it to the point they will actively choose to pay large sums of money for it?
Of course, ‘like’ is subjective. On top of that, it is incredibly dependent on having been exposed to a level of breadth, depth and craft of creativity that enables them to make objective and considered choices in how they judge and answer challenges. Which all leads to 3 points:
1. Companies need to stop thinking outsourcing their annual ‘one-size-fits-all’ training is acceptable behaviour. Especially when it’s outsourced to the same individuals and companies as everyone else is using, even though – ironically – they have never actually made any work that has made a sustainable and meaningful impact on society or categories.
2. Employees need to stop thinking that just because they receive a salary for doing a job – and/or have social media followers – they are equipped with all the skills, standards and qualifications to consider themselves ‘an expert’.
3. Marketing needs to respect and elevate the value of ‘experience’ again.
Not popularity.
Not price-point.
Not the ability to write ‘thought leadership’ articles.
Actual experience.
People who have consistently created, crafted and delivered work – not simply been associated with it – that has achieved, challenged pushed standards, brands and categories over and over again.
Because while they may be more expensive than other hires.
While they may be harder to work with because they call out the bullshit.
The value they offer is they’ll create work for you that passes the first level of the harshest critics … themselves.
And in a world of slop, parity and lowest common-denominator landfill, experience means you’ve just increased the odds of your business being able to take giant leaps rather than – at best – a few teeny-tiny, barely noticeable [unless pointed out with a big arrow] shuffles.