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Yes, it’s Friday.
And yes, it’s the first of May.
But neither of those things are as incredible as this …
You see, on Sunday, it will be 20 years since I started this blog.
TWENTY BLOODY YEARS!
That’s before the iPhone.
And Android.
And Facebook.
And the Kindle.
And the financial crisis.
And before Pluto lost its planet creds.
AND BEFORE WI-FI WAS PUBLICLY AVAILABLE … so a very long time ago.
I still remember why I started it …
It wasn’t for any attempt for notoriety or popularity, it was more to do with survival.
You see I’d got a job that – frankly – I was woefully under-qualified for, and because it demanded so much of my time and energy to make sure I didn’t completely fuck it up, I needed an outlet for all the ideas and thoughts that were going around my head that I just didn’t feel were right for what I needed to do at that time.
Not because I was sure I was going to use them later … more because I needed to feel I was still connected to the stuff I loved while also believing that if I didn’t find a way to get them out of my head, they’d maybe be no more space left for anything new to enter my head.
And so this blog was born.
Reading through the first few posts not only reveals the times we were living in, but also the headspace I was in.
Trying to balance making sense of stuff happening around me while also needing an outlet for stuff I was feeling or thinking … which, in many ways, set the tone for how this blog has been for over 2 decades.
Which George recently described as, “the blog version of TK Maxx”.
He’s not wrong … and in some ways, I really like that.
Sure, among the almost 5000 posts I’ve written, there’s a lot of [to keep the TK Maxx analogy going] cheap and nasty shit in there … but there’s also a few ‘designer label’ gems hidden amongst it all.
At least for me.
Stuff that made me think, challenge or question stuff in ways that I had not imagined or considered before.
Stuff that ended up impacting how I did things and how I still do things.
Stuff that forced me to articulate what I believe, not just what I feel.
Maybe those posts meant nothing to anyone but me. Hell, maybe no one even read them. But while every post I’ve written reflects something about who I was – or am – those ‘self-defined gems’ have a special place in my heart because they represent a moment where I felt I was growing and learning.
It’s why I always enjoyed the comment section, because for all the overwhelming piss-taking I received, the vast majority always ‘encouraged’ me to look deeper, wider or longer at issues I’d written about. And I loved that. I loved how the people who commented always kept me on my toes … which is why one of the unexpected pleasures of writing this blog for so long has been seeing how my opinion on certain subjects has changed or evolved over the years. It’s served as a great reminder about the importance of always exposing yourself to others perspectives, opinions, experiences and standards, even if the goal of it is simply to be really sure about what you think or believe.
In many ways, that’s the biggest surprise of 20 years writing this blog.
I never expected anyone to comment on anything I wrote, because I started it just for me.
A private place to express my thoughts and idiocy.
But then Andy discovered it and he sent an email to everyone at Cynic and some of our clients announcing it and then the mayhem started.
At that point, blogging had become a big thing. A good thing. A community of people who wanted to help and contribute to what others were doing. A lot of this was down to the great Russell Davies and his iconic blog … a place that not only brought people from all over the world together, but inspired others to start writing their own as well.
It was a place that not only exposed me to a lot of brilliant people I’d never have known about without his blog – people like Gareth Kay, Paul Colman, Northern Planner, Rob Mortimer, Marcus, John Dodds, Lauren, Age to name but a few – it also brought people to my blog who helped add to the texture, lessons and perspectives I was writing about.
I will forever be grateful to Russell for that … especially as most of the people he inadvertently introduced me to, not only still exist in my life but I have met them all IN THE FLESH.
Alas the blogging community, like most things in life, has moved on with maybe only Martin and I still churning stuff out via that platform. [Well, he curates, I churn] And while technologies advances allows strategists to be even more connected in even more ways, the energy of the community is not the same as it was back in the early days of blogging.
Now it feels more aggressive.
More sharp elbows and self publicizing.
Wanting the spotlight on them rather than the work they do.
But then, the industry seems to value those who talk about the work more than those who actually make it … which kind-of highlights why the industry is in the state it finds itself in but refuses to acknowledge.
Emperor’s New Clothes anyone?!
Screenshot
That this blog is 20 years old blows my mind. I never thought it would last that long, mainly because I never gave much thought about how long I’d be writing the thing. It’s not always been fun – when I was receiving a lot of anonymous hate that resulted in me deciding to stop allowing comments was definitely a low point – but all in all, the whole experience has been pretty glorious.
In many ways, this is one of the longest committed relationships I’ve ever had.
And one of the most successful, hahaha.
The fact there are some people who have been reading it for almost as long as I have been writing it, is madness.
Have they no taste?
Have they got nothing better to do?
Or maybe they’re stuck in prison and this is part of their ‘sentence’.
The good news for them is there’s no way this will still be a ‘going concern’ in another 20 years … at least not in terms of how regular I’ve been writing posts for the past 2 decades. Not because I am running out of things to say [albeit Andy said I have only ever written 3 posts and just keep re-writing them in different ways] but because I’ll be – hopefully – doing other things with my life.
Don’t get me wrong, I’ll always be grateful to advertising … it has given me a life I never could have dared to imagine … but I am increasingly spending more and more of my time working and collaborating with artists and I feel that’s where my future may be. Not because I don’t love what I do, but because I find their definition and expression of creativity even more interesting, challenging, open, provocative and progressive than where our industry is choosing to head.
But that’s not going to happen yet. Hell, it may not happen at all – I could get fired by all the artists tomorrow for all I know – which is why for the time being, I’ll keep happily juggling my two ‘lives’ while churning out daily blog posts at the same time.
Sorry, hahaha.
That said, the point of continuing this blog is different to what you may think and why I originally started it.
Because while it has helped me grow, learn, make new friends and even help build my professional reputation [which is hilarious when you read some of the stuff I’ve churned out, like this!] … it delivers something that is even more important to me.
Connection to my family.
I know … I know … that sounds weird-as-fuck, but what I mean is this:
A few years ago, Jill said that while she rarely ever reads my blog, when she does – she can hear my voice because of the way I write.
Put simply, how I write is how I talk … so when she reads my posts, it feels like I’m with her.
And she liked that.
Add to this that I’ve shared deeply personal and important moments in my life – from getting engaged to getting married, to Mum dying, to becoming a Dad, to getting Rosie – and Bonnie – to saying a tearful goodbye to Rosie, to moving from Singapore to HK to China to America to London to New Zealand [so far] … which means moving from cynic/WPP to Sunshine to Wieden+Kennedy to Deutsch to R/GA to Colenso [not to mention all the other highs and lows that have impacted or been introduced to my life over this period, be it death, covid, friends, family, health, books, chaos, and/or multitudes of weird, wild, crazy shit] … and this blog is no longer just a place where I rant rubbish, it’s a place my family can have me close even when I’m no longer here.
That means a lot to me.
Not because I want them to need me, but because I like knowing they can access me should they ever need me.
Or if Otis ever wants to introduce me to whoever becomes important in his life.
It’s why I’m going to keep writing it and why I’m going to move it to a free domain again, to make sure it always stay up … because what originally was a place just for me, has become a place that offers connection to the most important people to me.
And with that, I want to say a big thank you to everyone who has ever visited or commented.
Whether you meant it or not, you’ve given me far more than I ever imagined or hoped for.
Thank you. Love you. Grateful for you.
Filed under: A Bit Of Inspiration, Advertising, Agency Culture, Attitude & Aptitude, Brand, Brian Clough, Comment, Communication Strategy, Confidence, Consultants, Craft, Creative Development, Creativity, Culture, Effectiveness, Empathy, Football, Grifting, Management, Marketing, Marketing Fail, Mediocrity, Nottingham Forest, Perspective, Planners, Planners Making A Complete Tit Of Themselves And Bless, Planning, Point Of View, Positioning, Process, Professionalism, Relevance, Reputation, Research, Resonance, Standards, Strategy, Success, Systems, Work
A little while ago, A few months ago, the ‘25/’26 Premiership football season started.
Following an incredible season the year before – which saw Forest get into Europe for the first time in 30 years – their first match was against our bogey team, Brentford.
We won. 3-1.
But this post isn’t about the victory … nor is it about the implosion of the team thanks to the ego of the owner and his disastrous and potentially ruinous hiring of Ange Postecoglou who, at this point, has not won a match in 7 attempts and has seen our European and League dreams already end because he’s shit, arrogant and never cared about Forest, just the money he would get from the job [can you tell I’m bitter?] – it’s about the goal Forest scored when Nuno was still our wonderful, beloved manager.
Specifically, THIS goal.
Now I should point out this post is not about the outrageously brilliant pass from Elliott Anderson to Chris Woods that allowed a goal out of nowhere.
Nor is it about how Chris Woods started sprinting towards goal before Elliott had even reached the ball, let alone made the pass.
It’s actually about what Chris Woods did next …
Yes, he scored, but it’s how he scored that I found interesting.
Truth be told, if it hadn’t been for a post-match interview with an ex-Nottingham Forest player, I may not have realized the significance … but when I heard him talk about ‘the successful strikers mindset’, I suddenly realized how valuable – and relatable – this could be to strategists.
You see in the interview, the ex-player – Gary Birtles – talked about how decisive Chris Woods had been when running towards the goal. How he had decided very quickly how he was going to deal with the on-coming keeper. How once he had made his choice, he was going to stick with it which, according to Gary Birtles, gave him an immediate advantage over the goalie. He went on to say how Brian Clough – the iconic and ridiculously successful Forest manager he played under in the late 70’s/early 80’s and someone I’ve written copious amounts about, over the years – had always told him this:
“When you’re in a one-on-one situation with the goalkeeper, make your decision immediately and don’t second guess it. It might not always come off, but if you wait or hesitate, you give the competition the split second they need to adapt and then you lose the opportunity of even having an opportunity”.
I love that.
I love that because it gets to the heart of what sometimes strategy needs to do.
Because contrary to what many say – especially those who make their money flogging for-profit systems and models – the reality is the ‘answer’ very rarely reveals or presents itself, you come to a point – once you’ve done the hard work and rigor – of making a call on what you think is best.
It may be to enable a fast result.
It may be to enable a more effective outcome.
It may be to enable a more interesting solution.
But at some point, you have to decide which side of the fence you’re going to jump on and back yourself.
We don’t talk about that enough.
We don’t talk about the importance of the independent mind.
We don’t talk about the value of experience, perspective and belief.
Right now, everything we talk about is systems, models and processes. And while there is a role in those – or at least some of those – if we are outsourcing all decisions and choices to that, then not only should we be asking exactly what the fuck we’re adding to the outcome, we also have to ask why on earth we think we’re going to get to a different outcome that every other fucker following the same one-size-fits-all, the-computer-told-me-to-do-it approach.
Look, I appreciate what we do costs a lot of money.
I also appreciate that means companies are seeking more and more certainty in their lives.
But while some may say allowing someone to make a call on what should happen next is a sign of insanity, I’d argue the crazier thing is to do nothing and let others make the choices and decisions for you.
Sure you need to have experience.
Sure you need to have put in the rigor and work.
But at the same time, you can’t play to win, if you follow a system designed to play not to lose.
Given all the gurus in our industry flogging their system on how to do the job – despite having never made any work of note – it probably can’t hurt to repost a talk I did years ago about what we can learn from Brian Clough about how to ‘win better’.
Filed under: A Bit Of Inspiration, Flying, Football, Gaming, Nottingham Forest, Singapore, Technology
A few weeks ago I was in Singapore waiting for a connecting flight to Vietnam.
I was lucky enough to get into the lounge so hung out there for a while.
I got myself some food.
I got a big glass of Coke Zero.
Found a seat and started to watch the football.
It was Manchester United versus Arsenal … and while I don’t support either of those team, the fact Nottingham Forest were currently 3rd in the Premiership – just behind Arsenal – I was paying extra close attention to what was going on in the match.
Now I acknowledge it was late.
I also acknowledge I was tired.
And we cannot forget I am currently dealing with an eye issue so my vision isn’t too hot right now … but even with all that, I must admit to being blown away with the athleticism and precision of the Arsenal players.
It was amazing. The intricate passing and speed of turn.
In fact, I was so mesmerized by it, that it took me 15 minutes to realise I WAS WATCHING A VIDEO GAME VERSION OF THE MATCH!
What the actual fuck?!
Why would this be on the Singapore Airlines Lounge TV?
Was it a mistake?
Were the people who chose to broadcast this also fooled?
Or was this simply some Singapore Airlines staff taking the piss out of the people who sit in their lounge and eat their food?
Whatever the reason, the fact I was the only one who seemingly realized – and it took me 15 minutes to work it out – means this may be the best ad for Playstation since the literally best ad for Playstation.
Nice work computer nerd people.
And the mischievous bastards at Singapore Airlines, Changi Airport.
Filed under: A Bit Of Inspiration, Advertising, Agency Culture, Apathy, Attitude & Aptitude, Career, Colleagues, Comment, Creativity, Culture, Empathy, Football, Fulfillment, Leadership, Management, Nottingham Forest, Relationships, Relevance, Reputation, Resonance
One of the things I’ve always believed is that the role of a boss is to ensure that when their people leave – and they always will – they are going to a job that they didn’t previously think was possible for them.
A role where it is as much about who they are as what they do.
A position based on what they’ve made not just what they’ve written.
An opportunity created because they want to hire them rather than there’s a hire needing to be filled.
OK, there is one other scenario that makes me happy and that’s when someone leaves for love, family or to explore a personal passion … however in terms of ‘direct’ career moves, I feel I’ve done my job for my team when they leave for what I call, ‘a bigger life’.
Has this always happened?
No. No it hasn’t … however I am extremely proud that in the main, it has.
I should point out here I am in no way trying to take credit for my old colleagues success. The reality is they did it all by themselves … my only role was to ensure I created the conditions, environment and standards that let their talent and ambitions be expressed, pushed and celebrated.
This last bit is important because while the industry sometimes feels it rewards popularity more than experience, a career is built on what you do, not what you say.
Or said another way: What you’re willing to put in, not just what you want to take out.
Let me be clear, I am not suggesting you have to work to the extreme in terms of hours or workload.
Apart from that being completely counter-productive to enabling you to be the best you can be, who – apart from Tom in Succession – wants a career based on ‘being able to take more shit than someone else’?
That doesn’t mean you don’t have to graft – you do – but as I’ve written in the past, graft is very different to working to the bone or engaging in that other evil beast, hustle culture.
So what do I mean by graft?
Well, there are many interpretations, but for me – this quote by Nottingham Forest’s Taiwo Awoniyi, kind of captures it best.
The significant part is this: “I think I can make you who you want to be as a player. But it is your decision to come?”
Your decision to come.
YOUR decision to come.
The acknowledgement that to move forward, you have to choose to do it.
No shortcuts. No handouts. No guarantees. Yet you still have to show up.
But what I also love about that line is the bit that comes before ‘your decision to come’.
Because in just 14 words, the coach has told Taiwo they:
1. Believe in his ability but won’t make false promises.
2. Are focused on Taiwo’s ambitions and aspiration are, not theirs.
3. Will commit their energy to the pursuit of helping Taiwo achieve his goal/s.
Shared responsibility.
Shared commitment.
Shared effort.
In essence, he removed all the pressure being just on the player by saying to them, that they’re in this journey, together.
What this means is Taiwo knows the focus is on where he wants to be, not just what someone wants him to do.
That his graft will not be in vain.
That there’s a productivity to all he puts in.
And that success won’t simply be measured by what his boss achieves, but what his boss helps him achieve.
But, to have all that, the expectation is he demonstrates it through his actions and behaviours each day.
It won’t be easy.
It definitely isn’t a given.
But if you choose to take this chance – not just theoretically, but with everything you’ve got – then they will commit to helping you get where you hope you can be.
And maybe even beyond that.
Sadly I don’t know if that same attitude is embraced by our industry much these days. Of course it’s there with some people, but it’s unlikely to be the norm.
And why do I say that?
Because we’re seeing less and less training in companies these days … and what there is, is often outsourced to a ‘for profit’ individual/company who often are only doing it for self-serving reasons. And what this is resulting in is less independent thought and/or good people leaving the industry.
This kills me, because I love this industry.
Sure, it can drive me nuts but at its best, it’s something truly special.
Special work.
Special people.
Special possibilities.
It has also given me a life that – in all honesty – I never imagined was possible, however I had some bosses through the years who were like Taiwo’s and for that I am eternally grateful to them. [Just so you know, I also had some utter pricks, but I’m even grateful to them because they showed me who I will never want to be]
This post has gone on for far too long which is why I’ll leave anyone who has got this far with a gift.
If you want to know if you’re working for a company that really cares about your growth or cares more about their own, ask your CFO this simple question:
“What percentage of the companies budget is dedicated to staff training”.
Trust me, their answer will tell you all you need to know.
You’re welcome.
Filed under: 2026, Comment, Football, Loyalty, Nottingham, Nottingham Forest, Sport, World Cup
The football season is over …
I should be happy because not only did Forest get to the semi-finals of the Europa Cup, they will be in the Premiership next year … their 5th consecutive year in the top flight, which is their longest period since the Premiership began, way back in 1992.
Add to this the impending World Cup and I should be basking in football delight.
But I’m not. If anything, I’m suffering from PTSD.
Yes, I appreciate to use a term like that could be deemed disrespectful to those who have truly suffered – but it genuinely is how I feel thanks to the mental and emotional impact Forest’s season has had on me and the disgusting way FIFA are approaching the World Cup in the US.
Now you can say this is ridiculous. And on one hand I’d agree with you. But while nothing surprises me in the behavior of FIFA – and the US government – Forest has been a deep part of my life for pretty much all my life and while it may appear to have been a positive season, it’s been anything but.
Put simply, this season has been a shitshow.
The sacking of a beloved manager.
Followed by the appointment of 2 disastrous choices.
Resulting in us needing to hire a 4th manager for the season. FOUR!!!
Which led to the constant mocking of the team, owner and management by media and opposition fans.
A season of almost unprecedented underperformance.
Endless unnecessary, self-destructive decisions that caused pain on and off the field.
The constant, realistic pressure and threat of relegation.
The tragedy of seeing players suffer injury and – in Elliott Anderson’s case – personal loss.
In fact, if it wasn’t for basically the last 6 weeks of the season, it could have been one of the worst seasons in the clubs entire history.
What made it even more worse is that after 3 seasons of fighting for our lives to stay in the Premiership, we had an unbelievably successful season last year – resulting in us getting into Europe for the first time in 43 years.
FORTY THREE!!!
This filled the fandom with excitement and dreams … the belief this was the start of a new era for the club, one filled with the sort of nights and memories that previous generations never got to experience but heard about from fans who were there for Forest’s magical run from the late 70’s to the late 80’s.
But instead, we faced a torrent of turmoil and the impact – mentally – has been huge on me. And no doubt countless others.
Is that ridiculous?
Of course it is … especially for me, given I have such a charmed life by all accounts.
However, the old Liverpool manager – Bill Shankley – once perfectly captured the impact a team can have on a fan when he said: “Football isn’t a matter of life and death. It’s more important than that”.
Now I’m not saying Forest are more important than my family, but it is far to say they feel like an extension of my family.
Over half a century they have helped define who I am and where I’m from.
They’ve forged memories and moments that will stay with me for the rest of my life.
They’ve created friendships and connections that are truly significant to me.
They’ve made me feel proud of the city I was born in and the team I support.
They’ve shaped my identity, values and beliefs about how the World game should be played.
Huge and important things and in return, I’ve given them time, commitment, money and belief.
I’ve stuck with them through the darkest of times.
I’ve celebrated them in the moments of glory.
I’ve travelled ridiculous distances to show my support.
I’ve got up in the middle of the night and early in the day to see them.
I’ve endured rain, sleet and snow to watch them get thrashed by lesser opposition
I’ve backed them, defended them and protected them when faced with unfairness or ridicule.
I’ve never wavered, even when they’ve tested my patience to the extreme.
It’s why I don’t ‘support’ Nottingham Forest, I am a member of them.
Admittedly not on the pitch, but definitely in terms of my thoughts, choices and considerations … which is why seeing them do so badly for so much of this past season, was like watching a loved one go through major illness. Where you’re there for them, but you wish you weren’t.
Not because you don’t care, but because you do.
Too much.
So there every moment of pain and discomfort destroys you with a similar ferocity.
Yes, I appreciate most of the players don’t come from Nottingham.
Yes, I appreciate all the players earn more than I could ever imagine.
Yes, I appreciate most of the team would move without hesitation in certain circumstances.
But while they play for my club, they are my family.
It’s why when they were going through their constant run of losses, it started to harm me.
Changed my mood.
Impacted how I behaved.
Affected how I was feeling
It’s also why, when they found their spirit – even if they lost the game – I experienced feelings of hope that were completely disproportionate to the reality of the situation.
Because when you support a team, the reality is it gets conflated with who you think you are.
Or hope to be.
Your hopes, dreams, ambitions and possibilities.
So, when they fail, you feel you’re failed too.
In terms of who you are, who you can become and who you give your time, love and support and time.
It’s a level of attachment that – if it was with a human – would be deemed as highly problematic.
Which helps explains why – despite the club taking a massive step backwards over the previous season – Forest fans are incredibly happy we will be in the top tier for another year.
Not simply because we love Forest, but because it means our ‘fan delusion’ can continue for another season too. Where all the hopes, dreams ambitions and possibilities we have for the club’s future represent the hopes, dreams, ambitions and possibilities we have for our own future too.
Because sometimes, it’s less about achieving our goals as much as it is knowing they haven’t been erased.
As they say, ‘it’s the hope that kills you’ … but it is also what keeps you coming back.