Filed under: A Bit Of Inspiration, Advertising, Attitude & Aptitude, Brands, Context, Corporate Evil, Creativity, Culture, Cunning, Customer Service, Devious Strategy, Effectiveness, EvilGenius, Experience, Management, Northern, Perspective, Planners, Planning, Provocative, Relationships, Relevance, Reputation, Resonance, Standards, Strategy, Stubborness, Wieden+Kennedy

Maybe it’s because I’m British …
Maybe it’s because I’m naïve …
Or maybe it’s because I’m privileged …
But I’ve always been pretty shit when it comes to ‘negotiating’.
That changed quite dramatically when Metallica’s management taught me both ‘the value of value’ and how procurement is a game … but even now, there are situations where I feel weird to push back.
Ironically, the thing that snaps me out of it is not confidence, but disgust.
Recently a company sent me a bill that was 49% more than the previous year.
My situation hadn’t changed.
I was a long-term customer of theirs.
I had not used their services any differently than any time before.
And yet they sent me the invoice without explanation or consideration.
And I was pissed. Properly fucked off.
And while I could have just walked away, I wanted to play them at their own game.
I should point out my goal was not to get a price reduction; it was more so I didn’t feel a mug just blindly accepting their shit.
I wanted to feel I’d pushed back …
That I wasn’t a pushover …
And while I suspected they wouldn’t care – or maybe even notice – what I was doing, it was important for me that I did it.
Short story is I rang them up and ‘had a chat’ before ending up with all the price increase being removed.
Every last penny.
And while you may think that means ‘I’d won’, the thing is my definition of ‘winning’ had changed … which is why once I got the reduction, I informed the company I wouldn’t be working with them anymore and why.
Petty?
Sure.
Pathetic?
Possibly.
Pointless?
Maybe.
Unprecedented by me?
Errrrm, no.
But as my old Wieden boss – the great Jason White – once told some people, I’d asked him to meet,
“Be true. Be transparent. Believe they want to do the right thing with the right intentions. But if you suspect they think they’re hustling you … make sure you’re hustling them right back”.
Which is why, if you want to know the real art of ‘strategy’ – both in terms of effectiveness and creativity – don’t follow the methodologies or tools flogged by the never-ending list of Linkedin Pundits, study cats or petty bastards.
Filed under: A Bit Of Inspiration, Attitude & Aptitude, Comment, Communication Strategy, Creative Brief, Creative Development, Creativity, Education, Insight, Internet, Northern, Planners, Planning, Point Of View

Ad blogging was once a rich, vibrant community.
It was amazing how much people looked out for each other.
A lot was driven by Russell Davies … but the effect of it was something pretty special.
I met a lot of people because of that community … some, still even come on here.
Occasionally.
But when you compare it to the toxic, ego-filled bullshit of ad twitter … I can’t help but feel the blogging community was a much more valuable and positive resource for adland.
Especially if you were a junior.
While there are many positives of social media, learning the strategy discipline through 280 letter tweets is not really going to drive the craft forward.
Nowadays there seems to be only 2 people still blogging.
Martin and me.
Or said another way …
Nowadays, only Martin writes a blog that has real value and depth for the industry and discipline.
One of the people I am saddest at having stopped blogging is Andrew Hovells. Better known as Northern Planner.
I’ve written about him a lot in the past.
From how much I respect him to how much I liked trolling him by sending him to see Queen in concert, when he absolutely hates the band.
But I revisited his blog recently and there’s just so, so much amazing stuff on there.
Stuff for people curious about planning.
Stuff for people just starting planning.
Stuff for people having a career in planning.
Stuff for people leading work and teams in planning.
Stuff for every level and need in planning.
And while there are many other resources for this sort information on the internet, Northern Planner’s is especially good for 3 reasons:
1. It comes from someone who could have worked at pretty much any of the best agencies in London, but didn’t and instead chose to stay ‘oop North’ and bring the planning discipline to a part of England that [i] didn’t have it and [ii] needed a lot of convincing to see it’s value. Not only did he achieve that – and validate the discipline for more people in the region to become a part of it – his work gave the supposed London ‘superstars’ a run for their money.
[He also turned down coming to cynic, which still devastates me, because he would have made such a difference to us. But it also shows how smart he is. Unfortunately]
2. He doesn’t give you a process to follow, he gives you a way to look at the discipline and the roles within it. Meaning you’re developing your own planning style and voice … not regurgitating someone else’s.
3. All of it is free. Every last bit of it.
Given the amount of amateurs ‘flogging’ their questionable, superficial and inauthentic courses that don’t have the right to even be in the same universe – let alone industry – as Andrew’s generous, considered and carefully explained lessons and insights … I know who I recommend people spend their time learning from.
I really miss Northern and his blog.
But the planning community should be missing it even more.
Filed under: Agency Culture, Attitude & Aptitude, Comment, Context, Creativity, Culture, Deutsch, Goodbye China, Innovation, Insight, Management, Marketing, Northern, Planners, Planning, Wieden+Kennedy

So as you know I have left China and moved to LA.
And, given I’ve written about it, you know the reasons behind the decision.
However I am also conscious I haven’t said where I am going. OK, so I know others have said where I’m going, but I haven’t. At least on here.
Well today is the day, because today is the day I start my new job.
Actually I should say today is the day I start my main job because I’m also doing an on-going project with a rather famous rock band [ no, it’s not Queen] however I’m super excited to announce that as of this morning, I have become partner, chief strategy officer and official ‘new boy at school’ at American agency, Deutsch.
If you are based in the US, I’m sure you’ve heard of them but if you’re not, you’ll probably know them for this.
To say they’re big is an understatement.
They’re huuuuuuuuge.
Massive clients. Massive office. Massive team.
Basically it’s the classic American cliche … everything is bigger in the US.
Now I’ve got to admit, there’s an element of their scale that makes me nervous … but that’s part of the reason I am so excited to be here.
When we were deciding where to go, I was very clear I didn’t want to do something that was similar to what I’ve been doing over the last 7 years. That’s not because I haven’t loved it – I’ve loved it almost too much – but because I couldn’t see the point of leaving a company I love if I was only go to end up at another company that wanted to be like the company I’ve just left.
What Deutsch offers me is the chance to play and learn in new areas.
Sure, it’s still advertising … but there’s a few fundamental differences from what I’ve been doing for the last few years.
1. I’m going to be a partner.
I’ve got to be honest, this was very important to me. I always want to grow and be challenged and one of the things I knew would be good for me was if I was given the additional – and official – responsibility for helping run an office.
Now you may think I had that at Wieden Shanghai – and I did, kinda – however the structure of the company meant that unless I become an MD [something I don’t want to be] I would always be an invited guest, never one of the hosts.
I should point out I knew this when I joined and I was always given the opportunity to speak up and speak out, however I believe there’s a point where responsibility without authority undermines your potential and ambition and ultimately, I wanted to see if I could make a bigger difference to a company or if I’m full of shit.
2. Deutsch are much more into using tech to solve their clients business problems.
This is almost going back to the way cynic approached things and I love that. However, it is not for the reason that I am sure Northern Planner will suggest … which is that I might be able to convince a client to let me make a moped or car for them.
In all seriousness, one of the things I really liked about Deutsch was their desire to forge their own direction rather than replicate someone else’s. That sounds obvious, but you’d be surprised how many places try and mimic Wieden without seemingly realising there’s only one W+K and they will always be the best in the World at what they do.
Deutsch’s ambitions feel more entrepreneurial and applied and I find that desire, fascinating.
3. I get to set direction for brands rather than translate someone else’s direction.
While I’ve worked around the World and represented massive regions of the globe, the reality is in most cases, I’ve been about translating someone else’s perspective on what the brand does/is. Someone who tends to work and live in America.
If I’m honest, I’ve never really found this a hindrance – especially in China, where the cultures was so different, so it was always fun to try and work out how to make things connect – but it will be nice to be at the real start of the challenge for once.

Of course there’s other reasons …
The partners are all great people who just happen to work in advertising.
I get to infect a new bunch of talented planners and hopefully make them even better than they thought they could be.
I have the opportunity to make my new team one of the most respected/hated/mischievous departments in the whole of North America. I find that idea really exciting and really infectious.
And then there’s the 2 big ones …
I get to give my family an environment that is healthy for them and we get to experience and immerse ourselves in a brand new culture. Again.
Those are worth their weight in gold … especially as we’ve found a Mandarin school for Otis so he can still feel a connection to the country he was born in and the country his father loves and will miss deeply.
[Oh, we also own and get to drive cars again for the first time in 15 years. I am embarrassingly excited about it … though driving on ‘the wrong side of the road’ is interesting … especially for all the other drivers in LA]
In fact the only thing I don’t like about my new job is that I’m called the Chief Strategy Officer.
I’m not that keen on that. It feels so cold. So exclusive. So disconnected to creativity.
But I get America loves its titles so it’s a small price to pay for the adventure.
So we will see what happens.
It could all go down in flames or it could be a fantastic adventure and for me, when those are the possibilities, that makes me massively excited.
So thank you Deutsch for the incredible opportunity, let’s hope you don’t regret it …
More posts in a couple of weeks when I’ve either [1] settled in a bit or [2] been fired.
Like Halley’s comet, sometimes an event comes round that demands to be recorded and reacted to.
Today is the recording of that event.
Tomorrow may be the reaction to it.
Well, it will be if the person in question bothers to write about the experience on their blog … because this blog is currently closed so I won’t be writing any more, even if this post proves the word ‘closed’ is very ambiguous where I am concerned.
What am I talking about?
Well today, this man …

… is going to be seeing this band …

… tonight in Leeds.
Yes, that really is Northern Planner [sorry, I just can’t get use to the whole shortened, ‘Northern’ moniker] and yes that really is Queen [or half of them, with a bloke from American Idol].
It’s like Chairman Mao meeting George Bush.
Or Margret Thatcher meeting Arthur Scargill.
Or Sonic The Hedgehog meeting Mario.
It’s a potentially explosive combination – or at least a brain raping one – and I am happily the reason it’s all going to happen.
You see a few months ago I mentioned on Twitter that Queen were going to be playing in Leeds when Northern sarcastically said if I got him tickets, he’d go.
So I did.
And he is.
With his wife.
Hahahahahahaha.
Northern utterly loathes Queen.
He loathes them as much as I despise The Smiths
And while the band he is going to see is not the ‘real Queen’, it’s as close as he’ll ever come to it and I am excited because while he might loathe the band, hate everything they stand for and generally be the most miserable bastard in the place … I have a feeling that being part of a crowd that is loudly enjoying and physically engaging in the spectacle, might overwhelm his cynicism and give him a night he enjoys.
And if not, it will at least give him a night he’ll always remember.
I’ve written about the power of crowds before. Unlike being the only sober person in a room of drunks, this is different. You find you want to join in. You feel swept up in the emotion of the moment. You start smiling and having a good time … even if you never thought that would be possible.
So I’m interested to see what happens tonight with Northern.
I’m not expecting him to suddenly love Queen just like I don’t like the Smiths despite finding Morrissey less of a dick as I always suspected he was, but maybe – just maybe – he will find himself having had a good night out with the missus and if that happens, that will make me happy because not only will I always have that on him, he is a good man and I’m glad I could do something nice for him and his wife.
Even if it was all done with the intent of evil.
We’ll see I suppose … though I must admit the best outcome for me is if he hates himself for having a good night out at a Queen concert.
Even if it’s not really Queen and it’s hard not to have fun at any concert.
Unless it’s something like One Direction.
Jesus, just typing that makes me ill.
Oh, and as I haven’t really written anything for the past 2 months, I hope you all had a great Thanksgiving, Black Friday, Christmas, New Year, Birthday etc etc. See, the rest has made me nice. Sort-of.
Even though none of you really care, the baby is good, the family is good and fatherhood is brilliant … though that is only my opinion and others may see things rather differently. Especially a little boy that experiences more drama when I change his nappy than the feelings he went through when he came into this World.
And with that, sit back and watch this … knowing Northern will be experiencing a slightly diluted – but much louder – version of this in a few hours.
Don’t forget to check his blog in the morning to see what went down.
I’ll be waiting with baited breath because if he loved it or if he hated it, it’s all a win:win for me.
[Cue: Evil Laugh]
And with that, I hope all is well and see you around.
Probably.

Filed under: 2020, 2023, 2024, 2025, 2026, A Bit Of Inspiration, Advertising, Advertising [Planning] School On The Web, Agency Culture, Anniversary, Aspiration, Attitude & Aptitude, Australia, Authenticity, Bangkok Shakes, Bank Ads, Bassot, BBH, Billionaire, Birkenhead, Birkenstocks, Birthday, Black Lives Matter, Bonnie, Brand, Brand Suicide, Brian Clough, British, Business, Campaign Magazine, Canada, Cannes, Career, Cats, Chaos, Charinee, Childhood, Children, China, Chris Jaques, Clients, Clothes, Colenso, Collaboration, Colleagues, Comment, Community, Complicity, Confidence, Conformity, Content, Context, Contribution, Corona Virus, Corporate Gaslighting, Creativity, Culture, Curiosity, Cynic, Dad, Daddyhood, David Terry, Death, Deutsch, Din Tai Fung, Disney, Distinction, Dog, Dolly, Dream Bigger, Dream Small, Dysgraphia, Education, Egovertising, Embarrassing Moments, Emotion, Empathy, England, Entertainment, Experience, Family, Fatherhood, Fear, Football, Freddie, Freelance, Friendship, Fulfillment, Gaming, Goodbye America, Goodbye China, Goodbye England, Goose Fair, Government, Grand announcements, Happiness, Harmony, Headers, HHCL, Holiday, Home, Hong Kong, Hope, HSBC, human_2, Imagination, Immaturity, Important Birthdays, India, Innocence, Innovation, Insight, Internet, Interviews, Italy, Japan, Jaques, Jill, Jillyism, Jorge, Katie, Kev, LaLaLand, Leadership, Linkedin, Logic, London, Love, Loyalty, Luck, Luxury, Management, Marcus, Marketing, Marketing Fail, Marketing Science, Martin Weigel, Maya, Mediocrity, Mental Health, Metallica, Michael Jordan, Michael Mann, Miley, Mr Ji, Mum, Mum & Dad, Music, My Childhood, My Fatherhood, Netflix, New Zealand, NHS, Northern, Nottingham, Nottingham Forest, Nurses, olympics, OnStrategy, Otis, Parents, Paul, Paula, Pearl Jam, Perspective, Photography, Planes, Planners, Planning, Point Of View, Police, Popularity, Prams, Prejudice, Pretentious Rubbish, Pride, Process, Professionalism, Queen, R/GA, Relationships, Relevance, Reputation, Research, Resonance, Respect, Rick Rubin, Rockstar Games, Rodi, RoObin, Ros, Rosie, RulesOfRubin, Shanghai, Shelly, Si Vicars, Silvana, Singapore, Sport, Spotify, Starbucks, Steve Jobs, Strategy, Stubborness, Stupid, Success, Sunshine, Sydney, Taboo Categories, Talent, Tattoo, Technology, The Kennedys, The Kennedys Shanghai, Toxic Positivity, Uncorporated, Virgin Atlantic, Viz, Wedding, WeigelCampbell, Wieden+Kennedy
Yes, it’s Friday.
And yes, it’s the first of May.
But neither of those things are as incredible as this …
You see, on Sunday, it will be 20 years since I started this blog.
TWENTY BLOODY YEARS!
That’s before the iPhone.
And Android.
And Facebook.
And the Kindle.
And the financial crisis.
And before Pluto lost its planet creds.
AND BEFORE WI-FI WAS PUBLICLY AVAILABLE … so a very long time ago.
I still remember why I started it …
It wasn’t for any attempt for notoriety or popularity, it was more to do with survival.
You see I’d got a job that – frankly – I was woefully under-qualified for, and because it demanded so much of my time and energy to make sure I didn’t completely fuck it up, I needed an outlet for all the ideas and thoughts that were going around my head that I just didn’t feel were right for what I needed to do at that time.
Not because I was sure I was going to use them later … more because I needed to feel I was still connected to the stuff I loved while also believing that if I didn’t find a way to get them out of my head, they’d maybe be no more space left for anything new to enter my head.
And so this blog was born.
Reading through the first few posts not only reveals the times we were living in, but also the headspace I was in.
Trying to balance making sense of stuff happening around me while also needing an outlet for stuff I was feeling or thinking … which, in many ways, set the tone for how this blog has been for over 2 decades.
Which George recently described as, “the blog version of TK Maxx”.
He’s not wrong … and in some ways, I really like that.
Sure, among the almost 5000 posts I’ve written, there’s a lot of [to keep the TK Maxx analogy going] cheap and nasty shit in there … but there’s also a few ‘designer label’ gems hidden amongst it all.
At least for me.
Stuff that made me think, challenge or question stuff in ways that I had not imagined or considered before.
Stuff that ended up impacting how I did things and how I still do things.
Stuff that forced me to articulate what I believe, not just what I feel.
Maybe those posts meant nothing to anyone but me. Hell, maybe no one even read them. But while every post I’ve written reflects something about who I was – or am – those ‘self-defined gems’ have a special place in my heart because they represent a moment where I felt I was growing and learning.
It’s why I always enjoyed the comment section, because for all the overwhelming piss-taking I received, the vast majority always ‘encouraged’ me to look deeper, wider or longer at issues I’d written about. And I loved that. I loved how the people who commented always kept me on my toes … which is why one of the unexpected pleasures of writing this blog for so long has been seeing how my opinion on certain subjects has changed or evolved over the years. It’s served as a great reminder about the importance of always exposing yourself to others perspectives, opinions, experiences and standards, even if the goal of it is simply to be really sure about what you think or believe.
In many ways, that’s the biggest surprise of 20 years writing this blog.
I never expected anyone to comment on anything I wrote, because I started it just for me.
A private place to express my thoughts and idiocy.
But then Andy discovered it and he sent an email to everyone at Cynic and some of our clients announcing it and then the mayhem started.
At that point, blogging had become a big thing. A good thing. A community of people who wanted to help and contribute to what others were doing. A lot of this was down to the great Russell Davies and his iconic blog … a place that not only brought people from all over the world together, but inspired others to start writing their own as well.
It was a place that not only exposed me to a lot of brilliant people I’d never have known about without his blog – people like Gareth Kay, Paul Colman, Northern Planner, Rob Mortimer, Marcus, John Dodds, Lauren, Age to name but a few – it also brought people to my blog who helped add to the texture, lessons and perspectives I was writing about.
I will forever be grateful to Russell for that … especially as most of the people he inadvertently introduced me to, not only still exist in my life but I have met them all IN THE FLESH.
Alas the blogging community, like most things in life, has moved on with maybe only Martin and I still churning stuff out via that platform. [Well, he curates, I churn] And while technologies advances allows strategists to be even more connected in even more ways, the energy of the community is not the same as it was back in the early days of blogging.
Now it feels more aggressive.
More sharp elbows and self publicizing.
Wanting the spotlight on them rather than the work they do.
But then, the industry seems to value those who talk about the work more than those who actually make it … which kind-of highlights why the industry is in the state it finds itself in but refuses to acknowledge.
Emperor’s New Clothes anyone?!
Screenshot
That this blog is 20 years old blows my mind. I never thought it would last that long, mainly because I never gave much thought about how long I’d be writing the thing. It’s not always been fun – when I was receiving a lot of anonymous hate that resulted in me deciding to stop allowing comments was definitely a low point – but all in all, the whole experience has been pretty glorious.
In many ways, this is one of the longest committed relationships I’ve ever had.
And one of the most successful, hahaha.
The fact there are some people who have been reading it for almost as long as I have been writing it, is madness.
Have they no taste?
Have they got nothing better to do?
Or maybe they’re stuck in prison and this is part of their ‘sentence’.
The good news for them is there’s no way this will still be a ‘going concern’ in another 20 years … at least not in terms of how regular I’ve been writing posts for the past 2 decades. Not because I am running out of things to say [albeit Andy said I have only ever written 3 posts and just keep re-writing them in different ways] but because I’ll be – hopefully – doing other things with my life.
Don’t get me wrong, I’ll always be grateful to advertising … it has given me a life I never could have dared to imagine … but I am increasingly spending more and more of my time working and collaborating with artists and I feel that’s where my future may be. Not because I don’t love what I do, but because I find their definition and expression of creativity even more interesting, challenging, open, provocative and progressive than where our industry is choosing to head.
But that’s not going to happen yet. Hell, it may not happen at all – I could get fired by all the artists tomorrow for all I know – which is why for the time being, I’ll keep happily juggling my two ‘lives’ while churning out daily blog posts at the same time.
Sorry, hahaha.
That said, the point of continuing this blog is different to what you may think and why I originally started it.
Because while it has helped me grow, learn, make new friends and even help build my professional reputation [which is hilarious when you read some of the stuff I’ve churned out, like this!] … it delivers something that is even more important to me.
Connection to my family.
I know … I know … that sounds weird-as-fuck, but what I mean is this:
A few years ago, Jill said that while she rarely ever reads my blog, when she does – she can hear my voice because of the way I write.
Put simply, how I write is how I talk … so when she reads my posts, it feels like I’m with her.
And she liked that.
Add to this that I’ve shared deeply personal and important moments in my life – from getting engaged to getting married, to Mum dying, to becoming a Dad, to getting Rosie – and Bonnie – to saying a tearful goodbye to Rosie, to moving from Singapore to HK to China to America to London to New Zealand [so far] … which means moving from cynic/WPP to Sunshine to Wieden+Kennedy to Deutsch to R/GA to Colenso [not to mention all the other highs and lows that have impacted or been introduced to my life over this period, be it death, covid, friends, family, health, books, chaos, and/or multitudes of weird, wild, crazy shit] … and this blog is no longer just a place where I rant rubbish, it’s a place my family can have me close even when I’m no longer here.
That means a lot to me.
Not because I want them to need me, but because I like knowing they can access me should they ever need me.
Or if Otis ever wants to introduce me to whoever becomes important in his life.
It’s why I’m going to keep writing it and why I’m going to move it to a free domain again, to make sure it always stay up … because what originally was a place just for me, has become a place that offers connection to the most important people to me.
And with that, I want to say a big thank you to everyone who has ever visited or commented.
Whether you meant it or not, you’ve given me far more than I ever imagined or hoped for.
Thank you. Love you. Grateful for you.