The Musings Of An Opinionated Sod [Help Me Grow!]


In Blog Years, We Are Officially 10487492367 Years Old On Sunday.
May 1, 2026, 5:15 am
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Yes, it’s Friday.

And yes, it’s the first of May.

But neither of those things are as incredible as this …

You see, on Sunday, it will be 20 years since I started this blog.

TWENTY BLOODY YEARS!

That’s before the iPhone.
And Android.
And Facebook.
And the Kindle.
And the financial crisis.
And before Pluto lost its planet creds.
AND BEFORE WI-FI WAS PUBLICLY AVAILABLE … so a very long time ago.

I still remember why I started it …

It wasn’t for any attempt for notoriety or popularity, it was more to do with survival.

You see I’d got a job that – frankly – I was woefully under-qualified for, and because it demanded so much of my time and energy to make sure I didn’t completely fuck it up, I needed an outlet for all the ideas and thoughts that were going around my head that I just didn’t feel were right for what I needed to do at that time.

Not because I was sure I was going to use them later … more because I needed to feel I was still connected to the stuff I loved while also believing that if I didn’t find a way to get them out of my head, they’d maybe be no more space left for anything new to enter my head.

And so this blog was born.

Reading through the first few posts not only reveals the times we were living in, but also the headspace I was in.

Trying to balance making sense of stuff happening around me while also needing an outlet for stuff I was feeling or thinking … which, in many ways, set the tone for how this blog has been for over 2 decades.

Which George recently described as, “the blog version of TK Maxx”.

He’s not wrong … and in some ways, I really like that.

Sure, among the almost 5000 posts I’ve written, there’s a lot of [to keep the TK Maxx analogy going] cheap and nasty shit in there … but there’s also a few ‘designer label’ gems hidden amongst it all.

At least for me.

Stuff that made me think, challenge or question stuff in ways that I had not imagined or considered before.

Stuff that ended up impacting how I did things and how I still do things.

Stuff that forced me to articulate what I believe, not just what I feel.

Maybe those posts meant nothing to anyone but me. Hell, maybe no one even read them. But while every post I’ve written reflects something about who I was – or am – those ‘self-defined gems’ have a special place in my heart because they represent a moment where I felt I was growing and learning.

It’s why I always enjoyed the comment section, because for all the overwhelming piss-taking I received, the vast majority always ‘encouraged’ me to look deeper, wider or longer at issues I’d written about. And I loved that. I loved how the people who commented always kept me on my toes … which is why one of the unexpected pleasures of writing this blog for so long has been seeing how my opinion on certain subjects has changed or evolved over the years. It’s served as a great reminder about the importance of always exposing yourself to others perspectives, opinions, experiences and standards, even if the goal of it is simply to be really sure about what you think or believe.

In many ways, that’s the biggest surprise of 20 years writing this blog.

I never expected anyone to comment on anything I wrote, because I started it just for me.

A private place to express my thoughts and idiocy.

But then Andy discovered it and he sent an email to everyone at Cynic and some of our clients announcing it and then the mayhem started.

At that point, blogging had become a big thing. A good thing. A community of people who wanted to help and contribute to what others were doing. A lot of this was down to the great Russell Davies and his iconic blog … a place that not only brought people from all over the world together, but inspired others to start writing their own as well.

It was a place that not only exposed me to a lot of brilliant people I’d never have known about without his blog – people like Gareth Kay, Paul Colman, Northern Planner, Rob Mortimer, Marcus, John Dodds, Lauren, Age to name but a few – it also brought people to my blog who helped add to the texture, lessons and perspectives I was writing about.

I will forever be grateful to Russell for that … especially as most of the people he inadvertently introduced me to, not only still exist in my life but I have met them all IN THE FLESH.

Alas the blogging community, like most things in life, has moved on with maybe only Martin and I still churning stuff out via that platform. [Well, he curates, I churn] And while technologies advances allows strategists to be even more connected in even more ways, the energy of the community is not the same as it was back in the early days of blogging.

Now it feels more aggressive.

More sharp elbows and self publicizing.

Wanting the spotlight on them rather than the work they do.

But then, the industry seems to value those who talk about the work more than those who actually make it … which kind-of highlights why the industry is in the state it finds itself in but refuses to acknowledge.

Emperor’s New Clothes anyone?!

Screenshot

That this blog is 20 years old blows my mind. I never thought it would last that long, mainly because I never gave much thought about how long I’d be writing the thing. It’s not always been fun – when I was receiving a lot of anonymous hate that resulted in me deciding to stop allowing comments was definitely a low point – but all in all, the whole experience has been pretty glorious.

In many ways, this is one of the longest committed relationships I’ve ever had.

And one of the most successful, hahaha.

The fact there are some people who have been reading it for almost as long as I have been writing it, is madness.

Have they no taste?
Have they got nothing better to do?
Or maybe they’re stuck in prison and this is part of their ‘sentence’.

The good news for them is there’s no way this will still be a ‘going concern’ in another 20 years … at least not in terms of how regular I’ve been writing posts for the past 2 decades. Not because I am running out of things to say [albeit Andy said I have only ever written 3 posts and just keep re-writing them in different ways] but because I’ll be – hopefully – doing other things with my life.

Don’t get me wrong, I’ll always be grateful to advertising … it has given me a life I never could have dared to imagine … but I am increasingly spending more and more of my time working and collaborating with artists and I feel that’s where my future may be. Not because I don’t love what I do, but because I find their definition and expression of creativity even more interesting, challenging, open, provocative and progressive than where our industry is choosing to head.

But that’s not going to happen yet. Hell, it may not happen at all – I could get fired by all the artists tomorrow for all I know – which is why for the time being, I’ll keep happily juggling my two ‘lives’ while churning out daily blog posts at the same time.

Sorry, hahaha.

That said, the point of continuing this blog is different to what you may think and why I originally started it.

Because while it has helped me grow, learn, make new friends and even help build my professional reputation [which is hilarious when you read some of the stuff I’ve churned out, like this!] … it delivers something that is even more important to me.

Connection to my family.

I know … I know … that sounds weird-as-fuck, but what I mean is this:

A few years ago, Jill said that while she rarely ever reads my blog, when she does – she can hear my voice because of the way I write.

Put simply, how I write is how I talk … so when she reads my posts, it feels like I’m with her.

And she liked that.

Add to this that I’ve shared deeply personal and important moments in my life – from getting engaged to getting married, to Mum dying, to becoming a Dad, to getting Rosie – and Bonnie – to saying a tearful goodbye to Rosie, to moving from Singapore to HK to China to America to London to New Zealand [so far] … which means moving from cynic/WPP to Sunshine to Wieden+Kennedy to Deutsch to R/GA to Colenso [not to mention all the other highs and lows that have impacted or been introduced to my life over this period, be it death, covid, friends, family, health, books, chaos, and/or multitudes of weird, wild, crazy shit] … and this blog is no longer just a place where I rant rubbish, it’s a place my family can have me close even when I’m no longer here.

That means a lot to me.

Not because I want them to need me, but because I like knowing they can access me should they ever need me.

Or if Otis ever wants to introduce me to whoever becomes important in his life.

It’s why I’m going to keep writing it and why I’m going to move it to a free domain again, to make sure it always stay up … because what originally was a place just for me, has become a place that offers connection to the most important people to me.

And with that, I want to say a big thank you to everyone who has ever visited or commented.

Whether you meant it or not, you’ve given me far more than I ever imagined or hoped for.

Thank you. Love you. Grateful for you.

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Why The Answers Are Rarely Delivered In Words But Always Hidden In Plain Sight … [AKA: The Dangers Of Chasing And Communicating The Literal]

As many of you know, Otis has dysgraphia.

For those who don’t know what that is, it’s a condition that means – while his capacity to learn is the same as everyone else’s – the way he learns is different.

I’ve written about how his school has tried to accommodate him and how grateful we are for that, but the reality is – understandably – most schools are designed to cater to the masses, not the edge … so as much as Otis did well, it still meant he was being taught [and measured] to a standard more than his potential.

Anyway, this year – because he was due to change school having turned 11 – we decided to take the plunge and enroll him in a specialist creative school that follows an educational model that has been specifically designed for kids who have ability, but learn differently.

I am massively against private education, but within minutes of walking in – I got very emotional because I knew this is what he needed. What would help him thrive. Not to be better than others, but to be better for himself.

Within a few days of attendance, he proved we were right.

On about the 3rd day, he came home and told us why he knew this school was right for him.

It wasn’t because there’s only 90 kids in the entire school
[when previously there were 70 just in his class]
It wasn’t because the building feels more fun ad agency than place of studious education.
It wasn’t even because it’s next to a beach which the whole class goes to every day.

No, it was this: He doesn’t need to charge his laptop every day.

Now you may think that means he’s not doing much learning … but you’d be wrong. In fact, you couldn’t be more wrong.

You see, at his old school, all he ever did was use his computer.

Part of this was because dysgraphia affects your ability to write with a pen, so he did everything on a laptop. But the other part of this is because his teachers – in a bid to keep him busy while also needing to give attention to the rest of the class – gave him endless worksheets to fill in.

In essence, his education was more about data entry than learning.

That’s not a diss, we understand the situation they were in and were very grateful for the genuine interest in trying to help … however in just a few days, Otis has discovered what education really is about … what it really means … how it really feels.

And while he has stated he finds this harder … he’s not just happy about it, he’s happy about how he’s being encouraged to approach it.

Learn not follow.
Think not repeat.
Experience not reference.
Inclusive not exclusive.
Engaged not left to type.

Which is why the fact his computer only needs charging once-a-week rather than everyday is so noticeable and powerful.

Not just to him, but to his Mum and Dad as well.

It reminds me of the time I was doing a project for Coca-Cola in Indonesia.

We’d launched the Open Happiness work and I’d been sent to Indonesia to talk to kids about what optimism meant to them.

I remember talking to some kids – about 15 years old – when one of them took me to the other side of the street and pointed into the distance.

All I could see was a skyline filled with tall buildings and cranes that were building even more tall buildings so I asked him what I was supposed to be looking at.

“The cranes”, he said. “I’m seeing my future being built in front of my eyes”.

I loved it. I loved how they’d just communicated something pretty fluid and morpheus in a way that suddenly was clear-as-fuck. Something I didn’t just understand, but felt … while somehow also ensuring I was very aware of the context, conflict and challenge they’d gone through leading up to that point.

Like with Otis’ and his use of the battery % on his laptop to help me truly appreciate the journey he’d been on, the comment about the cranes made a lasting impression on me.

Which highlights a really important point.

People very rarely connect, project, express and see meaning in things in ways that reflect how we want them to communicate to us.

That doesn’t mean they lack ability, it means we lack the ability to translate them.

Some of that’s because we’ve become an industry that values convenience over nuance. Some of that’s because we’ve become an industry that values answers over understanding. Some of that’s because we’ve become an industry that values the functional not the emotional.
Some of that’s because we’ve become an industry that values what the clients want to say more than what the audience want to hear. Some of that’s because we’ve become an industry obsessed with the ‘science’ of marketing, not the people it’s for. But most of it’s because we’ve become an industry that places greater value on audiences repeating a specific set of words based on our communication than having them express its impact on them through their individual feelings, emotions and behaviours.

My son … and that kid in Indonesia … not only helped me understand what education and optimism meant to them in ways that no focus group or data set could ever achieve, but they gave me access into their world.

How they see it.
How they interpret it.
How they live within it.
How they cope inside of it.
How they hope to experience it.

The more we open our eyes and ears to what is going on in our audiences world – rather than focus on what we want them to specifically repeat in their world – the more we not only can make a bigger difference to our clients in the work we create, but the more our clients will make a bigger impact on the people they need.

Or as my friend Andy once said:

“Just because someone repeats what you want to hear, exactly as you want to hear it … doesn’t mean they believe a fucking word of it”.

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Is Your Audience Research Designed To Create Prejudice ?

Recently I had to interview a relatively well known singer songerwriter.

While their major successes were in the 90’s, they’d always had a place in popular culture – albeit British culture.

I went into the call only knowing what I had read up about them and what I had thought about them when they were making hits … so while I was intrigued to chat, I wasn’t exactly sure how it was going to go.

Fortunately for me, I had a secret weapon and that was a Mum who had instilled in me to ‘always be interested in what others are interested in’.

What this means is your job is simple: listen to them and follow where they take you.

That doesn’t mean you can’t ask questions.
Nor does it mean you can’t challenge them when you feel their answers contradict each other.
However, rather than go into it looking for faults or specific answers, your focus is simply to understand how they think and see the world.

And I am so grateful for that because the conversation was amazing.

Not just in terms of what was discussed, but how much I understood and – even related – to many of the choices and decisions they made on their journey.

A reminder that whoever you are … whatever plans you have … or wherever you’re from … we’re all bumbling along trying to make sense of the stuff we experience and are exposed to, while trying to keep on some sort of path we feel we can manage or hope to navigate.

I came out of our chat with a totally different perspective of this indivudual – both as a musician and as a human.

More than that, it allowed me to look back on my perceptions and realise how much I had let prejudices, associations and media [mis]shape my point of view. Or said another way, how I had chosen to ‘tune out’ their reality and ‘tune in’ to the noise surrounding them.

Noise created by people who often didn’t know them and certainly didn’t know what they were going through.

We all have experienced a version of that in our life. Now imagine it on a national and international scale?

Which is why that chat not only helped me see their choices and career through an entirely different lens … it made me feel deeply ashamed of myself.

Of my prejudice.
Of my judgement.
Of my wasted energy.

And I told them and they were incredibly kind and gracious about it. Far more than I deserved, let alone expected … but I can honestly say, I now look at who they are and what they have done – and do – with deep respect rather than judgement or ridicule.

That doesn’t mean I suddenly love their music – I don’t – but I do now completley understand where it came from and what it represented. Especially to them. And that – ironically – has allowed me to connect to them as an artist and a human far more than I ever imagined was possible … amplified by their openness, warmth and willingness to be vulnerable about moments in their life that were most definitely not easy.

I say all this because I think where I started prior to the interview represents what our industry is doing day after day.

Relying on cherry-picked data points, shortcuts and convenient answers, rather than going out their way to truly understand the textured lives, perspectives and challenges of the audiences they want and need to connect and engage to.

What’s making this even worse is how many research companies are now outsourcing ‘data gathering’ to AI driven bots … reinforcing that business increasingly values speed, convenience and efficiency over depth of underrstanding.

And the result of all this?

False perceptions.
Self-interest driven solutions.
Increased category convention advertising.

Or, to sum it up even more devastatingly … Maxwell House idiocy thinking.

It’s why I’ve always seen strategy as an outdoor job more than a desk job.

It’s why I’ve put-out books about what society is thinking over what marketing is claiming.

It’s why I’ve always favoured working with people like On Road and Ruby Pseudo over the conglomerate research companies.

And finally, it’s why – when told by planners they don’t have time to go out and talk to people – I’ve said that even if they talk to 3 people in the streets, that’s likely 3 more than anyone else. Because as much as it is always the right thing to make time for more understanding, the point isn’t about scale of opinion, it’s about scale of the nuances you will discover … because when you’re open to that, you’ll not only learn how much you never knew, but see how much your creativity can now impact and achieve.

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If You Want To Increase The Odds Of Creating Something Commercially Iconic, Be Transparent …

Once upon a time, a man – who lived and worked in Newcastle, England – got a phonecall.

When he picked up, he heard a woman with a German accent on the other end, who asked “Are you Brian Johnson?”

He replied in the affirmative, to which the mystery caller said,

“You need to come down to London for an audition next week”.

Now Brian was a singer. In fact he’d once had a hit record with his band Geordie – but now he had his own business fitting car windscreens so it was a pretty left-field call to receive. Still, he was intrigued to which he asked the caller, “Who are you and who is the audition for?

There was a pause before the German voice informed him they worked for a music company – who had to remain nameless, just like the band he was told he had to audition for.

Brian was getting a bit fed-up at this point so pointed out in his thick accent,

“I’m not going all the way down to London for an audition unless you tell me who it is”.

Immediately, they were told that was not possible.

“Can you give me a clue … even if it’s just the initials of the singer or band?”

There was another pause – as if the caller was weighing up which would get them in more trouble: giving them a clue or not having Brian come to the audition – before they said,

“OK … here are the initials of the band, but I can give you no more information whatsoever. The initials are A, C, D, C”

The rest is history.

Brian did go to London and he did audition to replace the recently deceased Bon Scott, as the singer of AC/DC.

He got the gig and the first song he wrote – in fact the first song he EVER wrote – was You Shook Me All Night Long.

Then he wrote his second ever song, Back In Black.

Then his third, Hell’s Bell’s.

And not only did all these songs appear on the first album he recorded with the band, it went on to be the best selling album of the bands career. In fact it get’s even better than that, because the album, Back In Black, sold so many copies it become the best selling album OF ALL TIME [at that time] and even now – 46 years later – still ranks the 2nd best ever seller, with 50 million albums sold.

All this because Brian – through luck and persistence – got a key piece of information that made the difference between him choosing to go down to London or telling some random German female caller to “Fuck Off”.

Now it’s fair to say AC/DC were a known quantity at the time. A relatively successful quantity at the time. But who knows what would have happened if he hadn’t done the audition.

We wouldn’t have those 3 songs for a start … 3 songs that are not just iconic for AC/DC fans, but iconic fullstops.

The point being, one of the most important things you can do, to increase the odds of success is be transparent.

Transparent on where you are.
Transparent on what is needed.
Transparent on who is involved.
Transparent on the facts, timing and money.
Transparent on roles, rules and responsibilities.
Transparent on what the definition of success is.

I say this because there is not enough transparency right now – if anything, we operate in a world of opaqueness, which not only fucks up the potential of what can be created together, but breeds distrust and unhelpfulness.

Sure, things can change.
Sure, not everything may be known at the time.
But the more you hold things back, the more you’re not just fucking others over, you’re fucking yourself.

The greatest demonstration of respect in any partnership is transparency … so if your ego, need for control or fear stops you from doing that, then it doesn’t matter what you claim or who you blame, you’re the problem.

That doesn’t mean everything will fail, but it does mean you’ll never create history.

Or said another way …

If that German woman who rang Brian Johnson way back in ’79 had refused to give him any information on the name of the band she wanted him to audition for – as were their orders – then AC/DC may be a band few people would remember and Brian Johnson would be the graveliest-voiced car windscreen repairer in the North of England.

Of course, there will be some who say if that had happened, we’d never know what we’d lost.

And they’d be right, but they’d also be something else: someone incapable of creating or achieving anything truly significant.

In fact it’s worse than that … they’d be someone incapable of even aspiring to something truly significant and would actively goes out of their way to stop others from achieving it, claiming they’re ‘just looking out for the business’ when really it’s about their fear, ego, power and/or control.

No wonder my dear and clever friend George calls them, ‘commercial assassins and happiness vampires’.

Don’t stop someone finding your Brian Johnson because you think transparency is weakness.

It’s not, it’s rocket fuel.

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We Are All Complicit To All We’re Complaining About …

OK, I’ve given you a couple of days of niceish posts to help ease you into the new year, so I think it’s time I write some stuff that lets out some of my seemingly endless frustrations – ha.

As we all know, there’s a ton of talk about the longevity of the industry with things like corporate consolidation, AI and processes and systems.

I get that and there should be that … but what bothers me is a lot of the conversations are not focused on what got us here.

Because for all the talk about the obsession with efficiency and the ‘illusion’ of effectiveness, what is rarely discussed is the lack of investment in training.

Don’t get me wrong,’outsourced, for profit’ training programs have their role and value in developing skills – even if many have been devised by people who have often never even worked directly in the industry, let alone made anything of note within it – but so much of this is about creating industry conformity, rather than creation.

Worse, it’s industry conformity often based on an individuals definition of what good work is … which is ALWAYS self-serving for them.

And while – as I said – it still offers some sort of value, it also actively devalues individual talent, potential, craft and creativity.

Or said another way, it allows all the things we are spending so much energy complaining about – to thrive.

Add to that too many people only wanting to develop in a bid to get more money – rather than more ability – and you can see how we got where we’re sitting.

But what bothers me most is how some companies are reacting and responding to this shift.

I don’t mean agencies – who, in the main, are not exactly shining with their ‘strategies’ – but companies.

Because for all the demands they have in terms of expectations and standards, they end up showing nothing really matters as much as cost and time.

Part of this is because – sadly – many companies don’t know the difference between quality and quantity.

Part of this is because – even more sadly – there is a lack of training in their organizations as well, so they’re only empowered to say ‘no’, rather than ‘yes’.

Part of this is – possibly most tragic of all – is that many companies have put themselves in a position where they have allowed procurement to be the ultimate decision maker – despite the fact the only thing most know about other industries is how to ‘compare prices’.

Case in point …

Recently I spoke to a strategist who is not just incredibly experienced, but is pretty incredible.

By that I mean the work they’ve done and the impact they have enabled.

And yet, despite all this, they’re finding it hard to find work … exemplified by recently losing out on a project where – objectively – they would be one of the most qualified people in the entire industry to do this job.

They didn’t lose out because they weren’t known.
They didn’t lose out because they weren’t available.
They lost out because the company thought they could ‘hack the system’ by hiring someone who had worked at the same company as the strategist in question, who was asking for a much lower fee.

Now I get – on face value – that sounds a smart move.

Except that was the only requirement for hiring this person.

They ignored the fact these strategists didn’t work in the same office.
They ignored the fact these strategists didn’t work on the same clients or category.
They ignored the fact they never worked or interacted together.
They ignored the fact one strategist has led work, the other has just supported it.
They ignored the fact one strategist has 16 years of experience, the other has under 5.
They ignored the fact one strategist is at a ‘head of planning’ level, the other is ‘strategist’.

I should point out this does not mean the strategist they chose isn’t good – I know who they are and they have some interesting perspectives – but their experience, context, exposure to senior leaders and overall ability is miles off what the other strategist in question has to offer. There is literally no comparison.

Now this is not their fault … with time, I imagine their abilities [like all of us] will increase dramatically, or it will if they are exposed to people who are willing to develop them, rather than expect them to just execute which sadly – even if they had a full-time job – is increasingly seen as a ‘cost’ rather than an investment … but while I have no desire to deny anyone the ability to make a living [especially young talent who have been forced out of jobs because of costs, workload or mental health] everyone is going to lose here.

Everyone.

The ultra-qualified strategist has to look for another job.
The strategist who has been hired is going to only execute based on their frame-of-reference and standards which, as I pointed out, is not what a job of this magnitude requires. And that’s before we even consider how much this job could hold back their development because they’re not being paid to learn, they’re being paid to do.
The company ends up having a solution that doesn’t liberate the opportunity they have … or the issues they need to contend with.

Of course, where you work has a huge impact on how you grow … and the place both these strategists worked, is excellent.

But there’s a massive difference between being there a few years and many years – not just in terms of the work you do, but the challenges and growth you are exposed to – and so when companies choose to deliberately ignore this … be it for cost, convenience or control reasoning … not only are they undermining their own business, they’re undermining the potential of the person they hired and so we all end up contributing to the situation we’re complaining about while also being blinkered towards.

Train properly.
Pay properly.
Place value on experience, standards and craft.

If you don’t, the position of mayhem that we’re in now will be seen as one of the golden ages of where we’ll end up.

Happy New Year … hahaha.

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