Filed under: A Bit Of Inspiration, Advertising, Agency Culture, America, Attitude & Aptitude, Authenticity, China, Comment, Corporate Evil, Creativity, Culture, Deutsch, LaLaLand, Loyalty, Management, Marketing, Nike, Perspective, Planners, Planning, Relevance, Research, Resonance, Respect, Shanghai, Wieden+Kennedy
So I’ve decided to do a little thing every month where I write about a planner I love.
Full disclosure, the vast majority will be people I’ve worked with because I can then say honestly I know all their bad bits as well, hahaha.
Today I’m going to write about Ben Perreira.
I first met Ben when I moved to LA and worked with him at Deutsch.
Or at least I thought I did.
About 6 months in, he told me that he had written to me when on April 11th, 2014 … I put a post up on my blog asking if anyone was interested in working with me on NIKE at Wieden.
Embarrassingly I couldn’t remember him writing to me – though it was well over 3 years later by that point – but fortunately, I had apparently written him a very nice return email saying that while I liked what he was up to, I didn’t think he was quite what we needed at that moment.
As an aside, that is the job that led me to the brilliant Paula Bloodworth and so I don’t think anyone would feel hard done by losing out to her – given she’s one of the top 5 strategists on the planet. Probably higher than that.
But that doesn’t mean Ben isn’t amazing.
He is.
I liked him pretty much as soon as I met him.
And that’s quite amazing given he was a surly, petulant prick for our first few get-togethers.
Arms folded.
One word answers.
A lot of, “why would you ask that?”
But Ben’s problem was I’d seen that behaviour before.
When I joined Wieden, one of the people who would eventually be in my team, Rodi, was a carbon copy.
Same reaction.
Same responses.
And that was in the interviews.
But I soon discovered it wasn’t because they were assholes – well, not real ones – it was because they wanted to see if my standards were going to be high enough. If I was going to fight my corner or try to just be liked. To check if I was worthy of the gig and they may learn something from me or I was just a token figurehead who just wanted an easy life.
So when I saw Ben doing the same thing, I found it amusing rather than disturbing.
Which meant I just kept asking him more and more personal questions. Digging into his character before he could dig into mine.
Oh how awkward he found it. It was wonderful. Hahahaha.
Now you would have to ask him if I ‘passed’ his test, but he certainly passed mine.
Because what I soon learned – and loved – about Ben was he just wanted to do great things.
He didn’t want to take the easy path.
He didn’t want to just be liked for saying yes.
He didn’t want to simply churn out the same thing over and over again.
And I loved that.
I loved the questions and the debates we’d have.
I loved the way he dug into the business details to pull out the possibilities.
I loved the way he was a fundamentally good human, despite his dating escapades.
I miss Ben.
Not just because he’s disgustingly handsome, but because he’s a good human who happens to be smart.
He has high standards and wants people who have the same.
And if he feels he has that, he’ll go into any battle because he wants to make a difference.
Not just to the work, but the people doing it.
Lots of people will say that, but for him, it’s in his DNA.
In some ways, I imagine Ben was a natural leader from the day he was born.
He gives a shit about others.
He wants to see them succeed.
He won’t manage up simply for optics … and in the insanely hierarchal corporate structure of America, that’s not just rare, but beautiful.
Christ, the things I saw …
And yet Ben didn’t fall for that.
One or two others tried to do that shit, but never Ben.
In fact, I remember one day being told by someone my team were out of control.
Too full of opinions with too much desire to debate.
And when I said, “I know … isn’t it great!”, it was made pretty clear to me they didn’t share that perspective.
Hahahahahahahahaha!!!
Normally I wouldn’t feel proud about that.
I shouldn’t, because a planners job is to be a well-intentioned, pain in the ass.
Someone who pushes clients to be great not to be average.
But I found in America that wasn’t always the attitude.
I met far too many people there who told me “saying yes” – regardless of the ask – was far more valued by their managers than saying, “I think we can be better than this”.
I don’t know if Ben likes me.
I hope he does.
And if he does, I know the exact moment it happened.
He’d been in a huge meeting that had gone well.
The ECD sent an all agency email updating everyone on what had gone on and thanked Ben for [I think] ‘preparing the room for the meeting’.
I kid you not.
What was even more pathetic was I knew how much Ben had put into this.
How much blood, sweat and tears he’d poured into the project to give us a chance to make something great.
So I decided to respond with an all agency email reply.
Basically pointing out that as the planning department were apparently ‘so good at setting up rooms for meetings’ … if anyone had anything else they need us to do – from fixing a TV to washing clothes – just drop us an email and we’ll be there in the blink of an eye.
It didn’t go down well with anyone, except Ben.
And that’s all I cared about.
Because he’s smarter than he realises and kinder than he likes to admit.
I’m glad I didn’t miss out working with him when the Wieden gig didn’t work out.
I’m even more happy that he’s still in my life.
Filed under: A Bit Of Inspiration, Agency Culture, America, Attitude & Aptitude, China, Colenso, Comment, Communication Strategy, Crap Products In History, Creativity, Culture, Deutsch, LaLaLand, London, Love, Loyalty, Management, New Zealand, Planners, Planners Making A Complete Tit Of Themselves And Bless, R/GA, Shanghai, Teamwork, Wieden+Kennedy
For some reason, I like having badges made for my colleagues.
Or anything a bit daft.
Of course, it started with the stickers I had made when I left Wieden.
600 of the buggers, hidden throughout the office – and buildings of interest – which they’re still finding to this day.
Then there was the packing tape of Jorge and the guy who is in Love Actually – which is a massive compliment even though he thought it was a huge pisstake.
Then there were the Zaid badges, made and bought on a snowy night in Boston.
Then my leaving Deutsch badges.
Followed by the pencils for Mike and Sam.
And the ‘don’t mess with me’ badge for Meg … after watching how disgusted she was at a presentation she had to attend.
Thanks to COVID, apart from the ‘you’re a twat’ sexual harassment badges we had made and sent to men who had made inappropriate comments to women in the workplace, I’ve been nothing but mature.
Until now.
Lizzie is in my team.
She has many qualities.
She’s fiercely smart. An incredibly talented, multi-instrument playing, musician. Community soup maker.
Basically, she is everything I’m not … but there’s one quality that she has that shines above even those bright lights.
She can see a dark side in everything.
I don’t mean in a depressing, mean, nasty way …
Nor do I mean in a hurtful, inconsiderate, selfish way …
I mean that in certain circumstances, she sees the worst case scenario in things.
Of course, she will claim she is simply being a realist – and there is a lot of evidence to suggest she’s right.
For example, when lockdown happened, we were having a bet on when we’d go back to work.
Most said early October, a few early November … but Lizzie swooped in and said,
“We won’t be going back till the new year”.
We laughed at her, until we didn’t and realized she was right.
Again.
Damnit.
Which is why I decided to commemorate her insightfulness with this ….
And while some may say this is not the nicest thing a boss could do for a colleague, I see it a bit differently. To me, I see it as an investment in my team – an investment at the price of my sons inheritance – which means I’m basically boss of the year.
Sadly, that year in 1953.
Happy weekend.
Filed under: A Bit Of Inspiration, Advertising, Agency Culture, Attitude & Aptitude, Australia, Authenticity, China, Confidence, Creative Brief, Creative Development, Creativity, Culture, Emotion, Empathy, Experience, Insight, LaLaLand, London, Management, Nike, Paula, Perspective, Planners, Purpose, Relationships, Relevance, Resonance, Shanghai, The Kennedys Shanghai, Wieden+Kennedy
I recently read an amazing interview with the actor Ethan Hawke.
There’s many reasons he’s a fascinating person, but one of the main ones is that despite being hyped up to be as big as Leonardo DiCaprio and Matt Damon, he didn’t get there.
However this is not because he failed or came off the rails … it was because he made an active choice not to go down that path.
There are many reasons for this.
One is because his Mum pushed him “towards a British understanding of acting as a craft and away from American ideas of celebrity” and the other is seeing what happened to his friend, River Phoenix.
And while many would deviate from their resolution the moment they saw the benefits available to them, Hawke has been steadfast in his resolve.
One of the ways this manifested itself was him never moving to LA.
Having lived there, I get it.
On face value, it’s a spectacular town.
A stunningly beautiful place where dreams can literally come true.
And there’s a bunch of truth in that. Kinda.
Because while it makes you feel more welcome than almost any place in the World, it comes at a price. And once it feels it has gotten its value out of you … or had all its fun with you … or simply got all the benefits out from you, then it will spit you out, forget you were there and move on to the next in the blink of an eye.
For me, you go to Las Vegas to gamble with your money to make it big.
But in LA – at least to a certain degree – you go there to gamble with your life.
I know that sounds dramatic, but it’s true.
What’s more, it’s all there in plain sight. The issue is people – especially those chasing the Hollywood dream – like to ignore it because, let’s be honest, people like feeling special or lucky or smart enough to not let that shit happen to you.
And that’s why the way Ethan Hawke sums up LA is – as much as I enjoyed my life there – pretty damn perfect.
People think getting what you want will make you happy, but a sense of self, purpose and love don’t come from the outside. You can’t get distracted by this culture that celebrates things that sometimes aren’t what they seem”.
So why am I saying all this.
Well, contrary to how I’ve made it sound, it has nothing to do with my respect for Ethan Hawke. Or my cynicism to Los Angeles. It’s because recently, someone sent me this and said it reminded them of me.
I have to say, when I read it, I felt a bit overwhelmed.
Overwhelmed because it really did capture how I think about things.
Overwhelmed because it meant someone got me, rather than believed I was just a nosy prick.
OK … so there’s a selfish element to why I’m like this.
You see, if my colleagues or team mates have issues or worries, then it means they’re not able to perform as brilliantly as they usually do. Which means the work they do won’t be as brilliant as I want, need and expect from them. So wanting to give them an environment where they can feel safe to be open and vulnerable while also actively wanting to help, listen and change situations for them, has as much to do with my needs as there’s.
I know, what a selfish prick eh?!
But it’s not all for self-serving reasons.
Because ultimately I am a big believer people should be able to express how they feel.
That we all have good and bad days and you should never feel bad for how you are.
I was incredibly fortunate to be brought up in a house that followed this belief and I will continually advocate it.
Even when people think I am being a nosy prick.
But it does have benefits beyond just personal, emotional wellbeing.
It means you can connect better to others.
It means you can be open and honest rather than political and wary.
It means you can disagree in ways that never become personal or destructive.
It creates something special.
A bond where deep trust is formed.
It doesn’t happen every time.
It doesn’t always happen in the same way.
But if you’re lucky, you will meet some people on your professional journey who this approach will end up having a profound affect on both of you.
Not just in terms of how well you click. Or work together. But a deep understanding and acceptance of who you are without criticism or ridicule.
They will make you better and be someone you want to be better for.
United by a deep respect and belief in what each other brings to the table while still allowing you to argue, debate and challenge without it ever being personal or destructive.
When that happens, what you can create together – either in collaboration or just through each others support – is amazing.
You feel a real honour to know them, work with them and understand them.
I’m very fortunate I’ve had a few people in my life, but one of them is the brilliant Paula Bloodworth … who I first had the privilege of working with at Wieden+Kennedy Shanghai.
And that’s why receiving that quote from her was so, so special to me.
I hope you all have a Paula in your life.
Someone you deeply connect with and yet disagree with all at the same time.
Because not only does it make your work better, it makes you a better person.