The Musings Of An Opinionated Sod [Help Me Grow!]


Why Distinction Is More Than How You Look, But How You Look At The World …

Don’t get me wrong, commercial creativity has a job to do.

It needs to create the cultural conditions for people to think/act in ways that benefit your client.

What ‘benefit’ means is both open to debate and individual contexts and needs.

But here’s where the problem lies.

Because for many companies, it’s no longer about creating the cultural conditions … it’s explaining EXACTLY WHAT THEY WANT PEOPLE TO THINK, SEE AND DO.

What they think is ‘advertising’ is delusional dictator-ing. If dictatoring is a word.

And there’s 2 reasons why it’s delusional …

The first is people do what is in their best interests, not a companies. And so unless a company lets go of their fragile ego and God-complex, they’re never going to understand or resonate with their audience. Resulting in either being ignored, or forever ever having a utility style relationship.

The second is when your only focus is telling people what you want them to think, see and do … you often discover it’s exactly the same as what everybody else in your category wants people to think, see and do.

So you end up with this.

Brand gets a lot of stick these days.

Its whole role and value is being questioned.

But the irony is the problem isn’t with the value of brand, but the understanding of what some people think a brand is.

Because a brand isn’t contrived wrapping paper placed around a functional product feature … it’s an idea that is as distinctive for how it see’s the world as it appears in it.

That some people will find this shocking not only explains why we are subjected to such ugly noise day after day after day, but how little companies/venture capitalists/consultancies understand, respect and value culture.

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Why Wrong Reveals The Systems Limitations Rather Than The Participants …

I recently saw this piece of brilliance …

Isn’t it awesome?

Of course some people will think it’s cute … but wrong.

Whereas others may think it’s cute … and smart.

Putting aside the fact the responsibility for clarity of communication is with the communicator, not the recipient – which means the exam board have to accept their role in the answer given – it also highlights how one persons ‘normal’ is another persons ‘lateral thinking’.

I know that sounds a big leap for what is a young kids incorrect/correct answer to an exam question … but at a time where the British PM wants to kill the arts and freedom of expression for kids in schools – in favour of even more logical and rational studies – it’s a sign how early we try to destroy/control/devalue the imaginations of the young.

What I find ironic about the British PM’s stance is that he seems to be of the belief that having people study maths for longer will make everything better.

Putting aside the fact that much of the UK’s global influence – ignoring the violent invasions of other countries – has come from the arts, that’s a big call to make.

Even more so when you consider the financial mess the UK is in right now, has come from the hands of the very people he wants to encourage more of.

As a parent this situation is very difficult.

Of course we want our children to be set up to embrace life. But if they’re all being taught the same thing … in the same way … without consideration of what their own personal talents, interests and abilities are … then are you actually preparing them to thrive or simply survive?

Recently Otis got diagnosed with a learning difficulty.

I say difficulty, but really it’s a complication.

It’s called Dysgraphia.

While this doesn’t affect his ability to learn, it does affect how he does it and what he may be able to do because of it.

We are incredibly grateful the school he goes to – Birkenhead Primary – not only embraced this situation by changing the way he could engage and present his schoolwork. They did it by specifically tailoring their classes and approach to ensure Otis could participate in ways that actively played to his strengths while maintaining the pace of everyone’s learning. And if that wasn’t impressive enough … they were the ones who first noticed there may be an area of challenge for him and were proactive in acting on it.

The impact of this approach on Otis has been enormous.

Not just in areas of his schoolwork that were being impacted because of dysgraphia, but in his overall confidence, enjoyment and willingness to participate.

He has always been a kid who tries hard and wants to do the right thing [so definitely more like Jill than me] … but thanks to his teachers, he now feels he can express himself fully rather than having to become a smaller version of himself in an attempt to find a way to get through certain areas of class that challenged him because of his dysgraphia rather than his ability.

Frankly I doubt this would have happened if we were still in the UK.

Not because the teachers aren’t as good, but because the system doesn’t allow the sort of deviation of approach that Otis’ school created for him.

What’s scary is Sunak’s attitude towards education will only make this situation for kids like Otis, even harder.

Either actively leaving them behind or setting them up for a life of anxiety, guilt and feelings of inadequacy. And yet it doesn’t have to be that way.

So many of these complications aren’t barriers to learning capacity, just accessibility.

A bit of flexibility can unlock the full potential of a child, especially with the power of technology these days.

But the schooling system is increasingly about ‘targets’ rather than learning.

Preparing you for exams rather than life.

Systems rather than needs.

And while I totally accept creating an education system that caters to the masses as well as the edges is incredibly difficult, having a one-dimensional system that ‘succeeds’ by forcing compliance and oppression is not the solution either.

What the British PM needs to understand is making kids study maths for longer isn’t going to solve the UK’s economic woes. But maybe designing an education system that enables teachers to help kids learn how to play to their strengths, is.

Or to paraphase Sir Ken Robinson … see creativity and imagination as a strength, not a weakness.

We’re so lucky Otis’ school values potential rather than parity … but I can’t help but wonder how many other clever kids are out there who have been written off simply because the system would not allow for them to be recognised, embraced and helped.

When will certain governments understand an educated generation is a successful nation?

Probably when they understand school should be about learning not teaching and it’s an investment rather than a cost.

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Another Day, Another Postbox Post …

No, I don’t know what’s with all the postbox posts [even though in reality, there’s only been 2 in 16 years] but just like that old adage of ‘you wait for a bus and then 2 come at once’ … here is a second post about postboxes in a week.

First of all, DO NOT PANIC.

It is not as sentimental as yesterday’s.

Probably.

But recently someone sent me a photo of this …

Yes, that’s a sticker rather than a real ‘blue plaque’.

Yes, it’s about Danger Mouse rather than a real* historical figure.

But it’s still absolutely fucking awesome.

For those who don’t know what a blue plaque is a permanent sign installed in public places that commemorate a link between that specific location and a famous person, event, or a former building that serves as a historical marker.

[Yes, I did get that from Wikipedia]

For those who don’t know who Danger Mouse is … then I just feel sorry for you, because he’s the best. At least the 80’s version of him … not to mention his sidekick, Penfold – who a certain past commentator on this blog once said I had an alarming resemblance to.

Though he also once said that about the comedian Harry Hill … all because that I once turned up at a Coca-Cola event in a suit.

That said, when I look at a photo of that event – from 1996 – even I have to admit there is more than a passing resemblance to both of them. Though as tragic as that is, I ended up winning ‘best dressed’ for simply not wearing shit jeans and an ironic t-shirt, which pleased me no end but pissed off all the very glamorous female guests who were in attendance.

Anyway, if you need more info on Danger Mouse, please go here.

And to see me – I mean Penfold – please go here.

Or just look at this …

But the real reason I love this letterbox with the Danger Mouse blue circle as a sticker is that someone did it.

They decided it would be worth while doing.

Which means having the idea.
Designing it.
Getting it made.
Then going to the postbox on Baker Street in London – where Danger Mouse lives – and sticking it there.
And not just anywhere on the postbox, but low – where DM enters and leaves his place.

Some may say that’s madness.

Some may say that’s a waste of time and money.

But to me, that’s an act of wonderfulness.

A true commitment to craft, creativity and authenticity.

And what’s better is that while many may miss it, those who see it not only love it … but tell people about it. Which is a lot more than many of the multi-million, 48 sheet billboard, TV ads and digital DTC campaigns ever achieve.

So to whoever did this. Thank you.

You restored my faith in craft, commitment and ridiculousness.

And reignited my love of Danger Mouse. [But not Penfold]

__________________________________________________________________________

* Even though Danger Mouse was a fictional character, he lives in my memories and heart and that’s more than some living, breathing people … which means Danger Mouse is real to me. Deal with it.



When An Ad For A Door Handle Is Better Than All The Super Bowl Spots Added Together …

A long time ago, I met a prospective client who absolutely loved Wieden.

They were besotted with them.

I was at W+K at the time and asked them what it was that they liked about us – expecting them to talk about NIKE or some other global work.

Instead they said this:

“Any agency that can make me care about a brand of milk is genius”.

The ad they were talking about was this:

Now while that was nice to hear, there were 2 things that led to them that point of view.

1. They worked in a different market and category to milk, so the fact they saw this, reinforced the stretch of great creativity.

2. They looked for the brand of milk in their local supermarket … which reflected the stickability of great creativity.

Of course, what they were really saying was the secret to great creativity … and that is it changes how you look at the world.

I say this because I recently saw a great example of it.

It may not have the charm of If Cats Had Thumbs.

And it certainly doesn’t have the budget.

But it’s up there with making you stop, think and reassess.

Isn’t that great?

A simple statement that has changed what I think of door handles and the importance of door handles.

Or said another way, it’s made me care – possibly for the first time in my life – about something I use every day of my life, without fail.

When you consider the ad is simply a photo of a bloody door handle, you not only realise how brilliant the idea of equating it to a ‘good’ handshake is, you realise how shit so much advertising must be when they’ve got tens of millions to spend and they still can’t make something you remember.



Connect Don’t Communicate …

As many of you know, I’m quite the emotional guy.

[OK, I get it … that’s an understatement. Let’s leave it there]

But while this can sometimes result in me having an ‘Elton John’ moment [™ Elton John] I have always been a huge believer in the value and importance of empathy.

Part of this is because my Mum always told me to be interested in what others are interested in, but as I got more and more into my planning career, I realised that if you can truly understand the feelings and emotions someone is experiencing, it enables you to make work that others will also feel and resonate with.

A perfect example was this work we did ages ago for Nike in China.

It had already been decided the idea for the global 2012 Olympics Campaign was going to be Greatness. The problem was that when we spoke to kids all over China, they didn’t feel they were ever able to refer to themselves as great.

They felt that was a term saved for the chosen few. The people who the government deemed as having done things that raised the entire nations profile and success.

Of course they didn’t articulate it like this … we got there by spending time with them and slowly pulling away the layers of codes and confusion so we could understand what they wanted to say rather than what was being said.

Or said another way, we wanted to understand rather than get answers.

Now I am not denying it took a while … and I also accept being an Olympic campaign, we had the time and the money to do things right. But the thing is this rigour was worth it … because not only did it turn into an incredible campaign … not only did it become China’s most successful ever campaign … it helped changed attitudes towards what greatness is and allowed millions of kids to feel they could feel valued and valuable.

This is the work.

The reason I say this is because for the past few months, I’ve been working with The University of Auckland’s Creative Thinking Project in exploring new ways to use creativity to engage and deeply resonate with audiences.

Thanks to the work of Sir Richard Faull, Faculty of Medical and Health Sciences at The University of Auckland and Nuala Gregory, a fellow of the National Institute of Creative Arts and Industries – also at The University of Auckland – we have explored and experimented with a whole host of different creative formats to identify which one can create the best conditions for connection.

The findings have been astounding.

While the vast majority of communication spend goes towards television, digital and outdoor advertising … none of these had the same impact on audiences as the power of the poem.

In fact, when poems were used as the content for television, digital and outdoor, the increase in engagement went up on average 13.3%.

THIRTEEN!

OK, I know that may not sound a lot on first impression, but when you consider last year, companies spent SEVEN HUNDRED AND FIVE BILLION DOLLARS GLOBALLY on advertising … if this can improve connection to potential audiences by 13%, then it has huge commercial opportunity.

[And by that, I mean for brands, creativity and the University of Auckland]

Now I suppose on one level, none of this should be a surprise.

Rap is a kind of poetry.

A way to communicate that’s felt as well as heard.

But while we have started to explore this, our focus has been on poetry and the results, as I detailed above, have been fascinating.

Sir Richard believes this may be heavily influenced by the challenges the World has faced over the past few years. Where the feeling of isolation of helplessness has created an yearning for any sort of emotional connection. And while TV may have their manifestos, they often come over as contrived … whereas poems have a fragility to them that enables them to better resonate and connect to audiences.

For example … of the literally thousands of poems tested, this was one that achieved one of the highest scores, despite being from an anonymous author.

Now this mountain I must climb
Feels like the world upon my shoulders
But through the clouds I see love shine
It keeps me warm as life grows colder

While it is deliberately ambiguous, it appeared to connect to audiences as they saw it as capturing the struggles they felt in life. Where there is still an expectation for progress and yet the conditions people find themselves having to deal with are increasingly harsh and difficult.

Other poems that resonated – and follow a similar theme to the previous example, except it is by contemporary poet, Ocean Vuong – include this:

And when your fears subside
And shadows still remain
I know that you can love me
When there’s no one left to blame
So never mind the darkness
We can still find a way

As well as a piece from his work entitled ‘Life’, which has a much darker theme:

Loneliness is my hiding place
Breast feeding my self
What more can I say?
I have swallowed the bitter pill

We are still working on the research but have set up an instagram that lists the poems that have tested particularly well.

I would love it if you could visit the page and let me know how the poems affect you. If they do.

Now I appreciate this leaves me open to all sorts of ridicule.

And I assure you that I am not trying to suggest poems are the future of effective advertising.

This is simply a project to see if there are techniques that allow us to better connect emotionally to audiences without necessarily needing to spend months in the field meeting endless people.

While I am part of this work, it is ultimately the property of Auckland University.

Fortunately, they have said I can promote the work because they would love to have more respondents take part. So if you are interested in discovering more – and helping see where this creative adventure could lead, can I ask you to sign up here.

That said, I would recommend you do it today … because studies have found April 1st is the optimal day to get people to sign up to ‘research’ that is actually just some 80’s song lyrics from Foreigner, Guns n’ Roses and Queen.

Have a great day. I know I will.