Filed under: 2025, A Bit Of Inspiration, Aspiration, Attitude & Aptitude, Authenticity, Clients, Communication Strategy, Context, Craft, Creative Development, Creativity, Culture, Design, Details, Emotion, Empathy, Fashion, Imagination, Integrity, Italy, Jewellery, Legend, Loyalty, Luxury, Management, Marketing, Marketing Fail, Martin Weigel, Passion, Paula, Perspective, Planners, Planning, Precision, Professionalism, Reputation, Respect, Strategy
A few months ago, I found myself in Milan, having lunch with one of the most famous and successful designers in the World. At their house!!!
It was bonkers.
I had no right to be there, but the person I work for occasionally is a very good friend and he had wanted me to attend a few meetings … which is how I found myself one Tuesday lunchtime, eating pasta and trying to talk in broken Italian to them and their family members.
But this isn’t a post about my good fortune, this is a post about one thing they said that really hit me.
This designer is known for the distinctive nature of all they create.
The intricacy and craftsmanship that goes into every element of what they do.
Their work is instantly recognizable and this has built the foundation of their success, prestige and aspiration for decades.
Anyway, at one point – in mangled Italian – I asked them about where does ‘craft’ come into their process of design to which they looked at me like talking to a small child who didn’t know what the fuck they were saying [ahem!] and simply said:
“When you ask about craft, it sounds like you see it like an outer layer of the process. We don’t think that way. For us, everything is about the integrity of what we value and believe. It starts from the inside, never the out”.
In some ways, it sounds obvious, but it hit me hard.
So much of our industry is based on ‘making something’ and then ‘crafting the details’ to make it shine.
But they do it differently …
The ‘shine’ is the starting point and their goal is to ensure that is never lost in all they do.
It’s not an ‘after thought’, it’s the focal point.
More than that. It’s judging craft more by how it feels than how it looks. Or said in ways more relative to our industry – craft isn’t about gaining applause from the industry it’s done to help others connect more deeply to the work.
And somewhere along the line – in our quest for efficiency and speed – we have forgotten that. And as a result, we have increasingly lost it. Both in terms of having the time to do it and – arguably – the ability to. Because too many people see it as an ineffective use of time, when it is literally what helps give what we do it’s real value.
I couldn’t help but think of the Strategy Is Constipated, Imagination Is The Laxative talk Martin Weigel, Paula Bloodworth and I gave at Cannes in 2023.
There, we argued that too much of the straegic process is designed to blindly follow where logic takes us versus going where imagination reveals we can play. And by doing this, we are actively removing the excitement of possibility from our approach rather than doing all we can to protect it.
And that’s one of the reasons we are where we are.
Protecting the wrong things and as a byproduct of that, destroying what makes us valuable.
And while I appreciate some will say that is both a naive and commercially stupid statement … maybe, just maybe, what it actually reveals is how our whole industry has lost sight of how to build things versus just say things.
Lost in the cult of systems, tools and market evaluation rather than appreciating and understanding the integrity of who they are, who they’re for and where they can go.
Or, as the nice hosts of my lunch in Milan also said.
“Shortcuts lead to long term oblivion”
Which – to paraphrase the brilliant Lee Hill – explains why building a career these days is less about what you do, and more about identifying the optimum time to get out.
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Today is the 2nd anniversary of us saying goodbye to our dear Rosie. In some ways it feels even longer than that but the loss still cuts deep.
She was a complaining princess, but she was our complaining princess and I’d like nothing more to have her here, bossing Bonnie about – who would love her whereas Bonnie would simply be tolerated.
Love you Rosie. Miss you.
Filed under: 2026, A Bit Of Inspiration, Agency Culture, America, Brand Suicide, Comment, Communication Strategy, Complicity, Corporate Evil, Gambling, Planners, Reframing, Strategy
I’m a strategist so I can respect a good repositioning when I see one … however, the repositioning of gambling to ‘prediction markets’ is fucking evil.
Oh don’t get me wrong, I see the smartness in it …
I see how they’re attempting to both separate themselves from the negative associations of gambling while also making it easier for people to justify taking part by presenting it like its an investment scheme rather than a punt on hope.
I saw the billboard at the top of this post in NYC last week, and it doesn’t take a rocket scientist to see that the deliberate use of words like ‘trade’ are all part of their manipulation …
Attempting to look reputable and legitimate while they steal cash from right under your nose and potentially, your future.
I was going to say it blows my mind that this shit is allowed to be so blatantly misleading, but then I read Trump and his family are big investors in the major ‘prediction market’ players – which would go some way to explaining why the President is doing all he can to ensure they remain classified as ‘derivative traders’, because if they lose that right, not only would they have to adhere to rules that stops them implying they’re an investment firm, they’d have to go one step further and publicly acknowledge what they really are: financial parasites.
But whether Trump’s involvement is real or not almost doesn’t matter, because the bigger issue is not simply these companies are allowed to blatantly gaslight, exploit and rob the public … but we – as an industry and discipline – are helping them get away with it.
So to everyone involved in this evil shit, ‘fuck you’.
Maybe you should start ‘predicting’ how long you’ve got before you’re seen – and punished – for the lies and misery you’re so happy to flog for a few dollars more.
Filed under: 2026, A Bit Of Inspiration, Advertising, Agency Culture, Attitude & Aptitude, Communication Strategy, Craft, Creative Development, Creativity, Marketing, Marketing Practice, Planners, Planners Making A Complete Tit Of Themselves And Bless, Planning, Process, Relationships, Relevance, Reputation, Research, Resonance, Rick Rubin, Rigor, RulesOfRubin, Standards, Strategy
When I spoke at the conference in Berlin, I talked about rigor.
The main reason for doing that was because while our discipline talks a lot about rigor, more often than not – it seems the emphasis is far more on the adoption of marketing science principals rather than putting in the time and effort to really get under the skin of our clients situation and the context and understanding of the audiences they need to embrace.
The obsession with ‘sprints’ is part of the problem …
Because it seems clients care more about having fast answers than they do right answers.
Oh, I know they claim to give us all the information we need to move forward, but – as Dan Lyons pointed out in his brilliant book, ‘Disrupted’ – too many companies don’t know ‘who they are, who they’re for and what they do’, so the result of that is we are encouraged to make work that appeals to who they wish they were, rather than who they are.
Hence the need for rigor.
To be given the time and space to understand what the hell is going on.
Now of course, I appreciate time is money … and what we do can cost a lot of it … but while you can definitely take too long to do things, you can also not take long enough, which is why briefs need to be more about what we need to change than what we want to say.
And while there’s more data out there than you could ever use, the reality is nothing – and I mean nothing – has the impact of spending time with the people who are deeply entrenched in the category/product/brand that you’ve talking about.
They’re the ones who know what’s going on.
They’re the ones who see the challenges and problems.
They’re the ones who evolve what and where things can go.
And while they may well be at the far edge of where the category is, more often than not – they’re also the people who bring the masses along with them.
Or said another way, they’re the ones who can help you listen and understand like a fan. An educated fan.
Because the more you do that, the more you are exposed to the textures and nuances that reveal the truth, power and possibilities of what you are dealing with. Truth, power and possibilities that – in the obsession with speed – often get overlooked or devalued in favor of quick wins and convenient answers.
It’s basically how Rick Rubin has always approaches his job …
Understanding the artist’s truth and pushing/elevating it, rather than simply having a singular format that he adopts regardless of who he is working with or the situation they are currently in.
And before you dismiss this, there’s 2 important things to remember:
1. What he is doing is basically strategy.
2. What he has achieved – by any criteria you want to measure him by – is beyond almost anything any strategist in our industry has.
Now it is important I point out that I don’t have a problem with marketing science …
It has a place in the strategic process and has lessons/considerations that are valuable and important.
My problem with it is far more about how it is presented, specifically by the people who have a vested interest in promoting their ‘methodology’ … because they suggest it is the only way to liberate a brand’s potential when that is not the case and – generally – it is designed to not go wrong, rather than to elevate how far you can go.
Which is why we need to stop confusing ‘marketing science’ as strategic rigor when it’s more strategic 101. Valuable, but foundational.
It’s also why, I have a sign in the Colenso ‘strat’ department that reminds everyone that true strategic rigor requires us to be …
Filed under: 2026, A Bit Of Inspiration, Agency Culture, Ambition, Aspiration, Attitude & Aptitude, Authenticity, Communication Strategy, Consultants, Creativity, Culture, Distinction, Emotion, Innovation, Insight, Planners, Planners Making A Complete Tit Of Themselves And Bless, Planning, Provocative, Reputation, Resonance, Respect, Strategy
Insights aren’t very fashionable these days.
Seen as outdated and derivative or increasingly reduced to nothing more than a basic observation of human behaviour, increasingly favored by creative teams who think it justifies whatever execution they are about to detail … despite the fact it often is not true, or addresses a totally different issue than the one that needs the focus of their attention and talent.
Put simply, what passes for an insight these days is a lot of ‘what’ when it needs to be a lot more about ‘why’.
No wonder insights are so out of favor … however while I agree they are hard to find and should not be limited to just one area of focus, I think they are still the most powerful way to make stuff people find powerful.
Of course, what you do with them is what matters most.
Having an execution that just dramatizes the insight is rarely good work – albeit better than creative that just executes the brief – but a great insight opens up possibilities, rather than closes them off.
Recently I saw this and immediately connected to it …
Now I appreciate this is more ‘what’ than ‘why’ …
I also get it’s more universal than personal …
But that doesn’t mean it doesn’t pierce a deeply held truth most people will feel.
I know I do …
Sending Sarah Holtham my first ever Valentines day card [aged 6]. Going down the ‘big slide’ at Greenhorn Drive park. Lying at the very end of a row of my mates as someone jumps over us on their BMX bike via a badly constructed ‘ramp’ that consists of some flimsy piece of wood and bricks we found lying around the new build housing estate. Going for my first band audition. Driving to Scotland in a convoy then driving all the way back. Going to North Korea. Trying different foods. Moving overseas to be close to a girl I’d met in the UK.
So much of my life – the big stuff and the small – is down to one of my mates giving me a countdown to courage.
And while those days are far more my history than my present, their impact remains.
So while I appreciate age means you’re more aware of what could go wrong … the reality is most of the things you did because of a friends encouragement turned out to be OK. Great even. And even if they went wrong, it wasn’t the end of the world and you have it as both a lesson for what to do next time and a story to remember a life well lived.
Because for all the people selling their ‘for profit’ systems and processes on how to do things ‘right’ … the reality is most of them are designed to kill the possibility and excitement of our curiosity, discovery and inventiveness. Or said another way, they leave you where you already are rather than take you to where you could be … which is why I’m still a disciple of the insight, because they open the door to what could be next rather than nailing it closed under the guise of ‘protecting you from things that could go wrong’.
We need more friends giving us a ‘countdown to courage’ rather than guru’s telling us to be sensible with where we are. Not because I am a commercially irresponsible, but because we’re all in danger of going to the same place that everyone else is going. Which means the winners will be the ones who are the biggest, rather than the ones who want to do things in better ways.
And like in life, the things that define us came from those who pushed and challenged us.
Not because they wanted us to fail, but because they wanted us to live, experience and grow.
Talking of growing …
I’m in NY all next week doing some stuff that will stretch my experience, knowledge – and most probably – a bunch of other people’s patience [haha] so enjoy the silence and see you in 8 days. Make the most of it …
Filed under: 2026, A Bit Of Inspiration, Advertising, Ambition, Brands, Business, Creative Development, Creativity, Planning, Relationships, Strategy
So a few weeks ago, I spoke at StratCon in Berlin.
I had known about the event because I knew one of the organisers – Fran, from Jung von Matt – but it was my first time ever going.
I knew it was going to be good because the brilliant Paula Bloodworth told me how much fun she’d had when she spoke there previously – delivering a presentation that went down so well that I discovered it was still being talked about TWO YEARS LATER – but even then, I wasn’t prepared for how much I was going to enjoy it.
Part of this was because of the variety of ‘strategy speakers’ they had talking …
Rather than having people from the same discipline all through the day, they had strategists that covered a broad spectrum of the discipline.
Advertising,
Branding.
Research.
Consultancies.
Media.
It meant the audience not only heard a broad spectrum of thinking, it meant they understood the different issues, approaches and contexts that go into those specific areas of strategy … something that is sadly missing from many of the other conferences out there.
Another thing I loved was there were almost zero ‘agency/product pitches’ from the presenters …
We’ve all been to those talks that feel more like a ‘timeshare sales meeting’ than a place where you hear interesting opinions and perspectives … but there was none of that here. In fact, for a conference that had a very focused topic for the day, it was amazing how many different viewpoints we heard, aided by the fact there were a variety of strategists, from a variety of different disciplines of strategy in attendance.
And that range of speakers went one further …
Because not only were they different to the usual suspects at these sorts of events – bar me, obvs – they represented different lengths of time in the industry. In fact for Vinzenz – a young planner from Mother Berlin – it was their first ever industry talk and so not only did we have the privilege of learning what they felt was interesting and important for the development of his strategic career, he got to experience and grow from the experience.
More conferences should do this.
And finally, the thing I loved about StratCon was the audience.
Unlike in other markets where there will be some strategists who slag off every speaker because they think they’re better, smarter and more experienced than them [plot twist: they’re not] this felt like a real gathering of a community.
People coming together to share, learn, connect and hopefully be better.
It felt tangibly different to other conferences I’ve attended … and while that may be because it’s organized by the community rather than outsourced to a company who seek to monetize every element they can from every person and company in attendance or because German strategy is – as more than one attendee told me – ‘starved of inspiration’ so everyone went in with open minds and attitudes, the result was that StratCon was a lovely place to be.
Our discipline is in a weird place right now and as I said in my talk, for it to get better requires more than another fucking framework, an optimistic mindset or a sense of intellectual superiority. Which is why I liked StratCon so much, because it was where honesty – rather than sales pitches – prevailed … and if anything is going to help us get out of this small box we’ve walked ourselves into, it’s dealing with the issues that are holding us back rather than hiding from them with the deluded belief ‘the framework will set us free’.
A huge thank you to everyone who attended and the organizers of the event …
Not just for inviting me – which was amazing – but allowing me to spend time in a city that was hugely important to my Dad.
Walking around that first day let me feel I was close to him again and for that alone, I can never thank you enough.
I can honestly say while I was only in Berlin for a short time, I leave with memories, moments, people, stories and an amazing pre-event dinner, that will last a fucking long time. And given how many incredible things I did and saw on that trip, there’s no higher compliment I can give than to say you were one of the true highlights.
An extra hug of appreciation to Fran, Heleen, Vinzenz, Achim and ‘Hamster’.
Auf wiedersehen …
