Filed under: 2026, A Bit Of Inspiration, Advertising, Apathy, Attitude & Aptitude, Creative Development, Creativity, Germany, Insight, Relevance, Resonance, Strategy
This is my last post for a couple of weeks as I head off on a stupid trip around the World.
Los Angeles.
London.
Milan.
Amsterdam.
And finally … Berlin.
While I’m excited for all the places I’m going – even more so, the people I’m meeting – I am especially excited about going to Berlin.
Part of that is because it’s one of my favourite cities.
Part of that is because I get to see some friends I’ve not seen for years.
Part of that is because I’ve been kindly invited to speak at the GWA/Strategy Collective ‘Strat Con’ conference.
The topic of the conference is basically a discussion around the future of strategy … which is appropriate given I think if we carry on the way we’re going, there won’t be one. Or at least a bright one.
And why do I say this?
Well, it should be obvious, but if I had to sum it up it’s this:
Everyone thinks they’re different. Everyone is exactly the same.
Of course, a lot of this is because we all use the same tools, systems, models and approaches.
Where the goal is less about impact and change and far more about ‘packaging efficiency’, all reinforced by ‘for profit’ gurus who flog their systems – and themselves – as business superchargers when they’re insurance salesmen enforcing a self-interest driven definition of category convention.
Add to this the increasing amount of clients who want anything relating to their business, their audience or their competitors sanitized or erased from the ‘planning process’ to ensure their ego remains unharmed, and you can see why it’s not just strategy fighting for its relevance, but marketing as a whole.
It’s kind-of why I also find it hilarious we’re so worried about AI when the real problem is us.
Our complicity to formats and systems means innovation, invention and originality is literally being filtered out of our process and thinking so how they hell can we complain about AI when we’re making it so easy to duplicate us.
If you think this means my talk at Strat Con is going to be depressing, you’re right … it is.
Or should I say the first half is …
The second half will hopefully leave the attendees feeling a bit more hopeful.
Maybe excited even.
We’ll see … I hope so, I want the discipline and the industry to win.
And the good news is we have the talent, the brains and the creativity to do it … we just need to step out of the ‘brain jail’ we’ve all slowly walked our way into, encouraged and pushed by certain individuals who have a vested financial interest in taking us there and then keeping us there.
So see you in a couple of weeks, because while I’ll be back from my trip much shorter than that, I think we all could do with a rest from me.
Including me.
Besides, any bruises I end up with after my speech will need some time to recover.
Ta-ra. See you on Monday 13th July.
Filed under: 2026, A Bit Of Inspiration, AI, Attitude & Aptitude, Confidence, Conformity, Craft, Creative Development, Creativity, Culture, Independence, Individuality, Planners, Planning, Point Of View, Strategy
One of the many things I love about China, are their proverbs.
Whatever the subject, there will be an expression that captures the issue in a brilliant, wonderful way.
And there’s so bloody many of them … and each one not only makes you nod your head in agreement, but also makes you think and then look at things differently afterwards.
Anyway, I heard one recently that I love.
In fact, I love it so much I’m going to use it as the ‘final lesson’ in a presentation I’m writing for a talk in Berlin – more of that in tomorrow’s post.
The quote is this:
I love it.
I love it for a load of reasons.
One of them being that China tends to encourage conformity rather than individuality – so this is beautiful for simply challenging that convention.
But the other reason is that it sums up the heart of the presentation I’m writing.
Especially in a world where so many people are – rightfully – worrying about the impact AI will have on their job, career, livelihood.
Because to take that quote one step further …
If you spend years doing all you can to become a perfect, straight tree …
A tree who stands perfectly with all those other perfect straight trees …
Not only could you find yourself being chopped down and turned into boards, you may discover that’s all you were ever going to be allowed to be.
Or said another way:
When you blindly follow someone else’s definition of ‘best practice’, the result isn’t just that you get turned into boards … it’s that your career is spent being walked on and walked over by people who never cared what you could become, only what they could become.
Which is why if you want to increase the odds of living a bigger life, be the wild tree.
Because while others may mock your shapes, bends and scars … you’ll know they’re signs of a life well lived, not a life walked upon.
Filed under: 2024, A Bit Of Inspiration, Attitude & Aptitude, Clients, Collaboration, Comment, Complicity, Conformity, Consultants, Culture, Marketing, Marketing Fail, New Zealand, Outdoor, Planes, Professionalism, Research, Strategy
So yesterday I wrote a post about Air New Zealand’s frequent flyer ‘air points’ promotion.
I pointed out how I don’t think they understand the real needs, wants and motivations of their top tier passengers and that it doesn’t matter how much data you have, if you don’t understand what it’s really saying, it’s useless.
Worse … it’s commercially dangerous.
Especially if you choose to ignore 2 consistent ‘hidden’ traits of humans:
1. All of us have areas of hypocrisy.
2. Most people tell you what they think will help protect their beliefs rather than reveal them.
I ended the post asking how the hell could they get so many key elements wrong for such an important relaunch … suggesting the research company they used looks like they spent too much time with the data and not enough – if any – with actual customers.
So imagine my surprise – and delight – when last night, I received this:
Not sure this is the best ‘ad’ for Kantor.
Or the research industry, to be honest.
And just before I get any hate, I have a lot of time and respect for the research industry – when it’s does properly and well. But frankly, we’re witnessing far too many focusing their efforts on how to ‘optimise’ their efficiency [read: using AI and bots] and redefine their position [read: being consultants rather than informants] the the work coming out ends up – ironically – making us ask more questions than have greater understanding.
Don’t get me wrong, I know research is not perfect – what the hell is?
I also appreciate that any research is better than none.
However when companies act like they – and only they – have all the answers, then they better be OK with owning their mistakes … because if they don’t, they’re no longer valuable to business, they’re a danger to it.
I get we live in a time of corporate hutzpah – where no one must show any weakness or vulnerability – but what that also means is we’re living in a time of Emperor’s New Clothes and we all know how that turned out.
Filed under: 2026, A Bit Of Inspiration, Advertising, Agency Culture, Attitude & Aptitude, Colenso, Collegues, Creative Brief, Creative Development, Creativity, Perspective, Planners, Planning, Point Of View, Process, Provocative, Relationships, Resonance, Respect, Strategy, Technology
A few months ago, the lovely James Welch [stupidly] invited me to have a chat about my perspectives on creativity, technology and process.
Why? I have no idea … maybe he was being charitable.
Whatever the reason it ended up – surprise, surprise – being a ramble about why I’m a nightmare to work with, an ‘acquired’ taste and absolutely not an idea megalomaniac.
The good news is only one of these character evaluations came from James … which, on second thoughts, may not be such good news after all.
Anyway, I thought I’d post it …
Not because I have a career death wish, but because if someone out there is finding it hard to sleep, listening to it will help them drift off in no time … albeit having to endure some horrific nightmares along the way.
Not because of what I say – even if some of the perspectives are pretty bleak – but because you’ll hear my dulcet tones saying it.
You can watch it here.
Don’t say I didn’t warn you …
Filed under: 2026, A Bit Of Inspiration, Agency Culture, Apathy, Aspiration, Attitude & Aptitude, Comment, Confidence, Content, Context, Corporate Evil, Corporate Gaslighting, Curiosity, Effectiveness, Efficiency, Egovertising, EvilGenius, Experience, Facebook, Influencers, Leadership, Management, Marketing, Marketing Fail, Marketing Science, Perspective, Planning, Point Of View, Popularity, Relationships, Relevance, Reputation, Research, Resonance, Respect, Ridiculous, Strategy, Stubborness, Technology, Toxic Positivity, Trust, Truth
When I was growing up there was a newspaper cartoon called ‘Andy Capp’.
Andy was a cliche of the working-class – albeit he never actually works – and lives in Hartlepool in the North East of England.
Andy is married to his long suffering wife, Flo – and despite her working – they are almost on the verge of poverty because apart from Andy being unemployed, he lacks any motivation and thinks he can ‘beat the system’ because of his smarts.
By that, think early stage manosphere but replacing the sexualization of women with more pure sexism.
Anyway, the reason I say this is because I remember one cartoon where Flo told Andy that they were in debt to the tune of £1000.
To which Andy replied something like:
“I told you Flo, if you owe £100 you’re a failure. If you owe £1000 you’re an entrepreneur. If you owe a £10,000 you’re a businessman and if you owe £1,000,000 you’re a government. So what this means Flo, is we’re on the way up!”
I don’t know why I remember that cartoon among the millions of things I’ve seen over the years – but it has always left a lasting impression on me, which may explain why I’ve tended to only seek – or listen to – the advice I’ve got from people who either failed trying or succeeded by doing. Sounds obvious doesn’t it? Yet everyday I read/hear/watch people spouting unsolicited advice about subjects they have almost zero right or credibility to do – mistaking opinion as fact, interest as knowledge, knowledge as expertise or ego as cleverness.No wonder a famous football manager once told me to always learn from winners, not players.
Look, I get we all do this to some degree, but there’s a big difference between spouting an opinion or perspective and acting like you’re the indisputable, all-knowing, God-of-all.
The point is, regardless what Andy Capp says, we would not take his proclamations as fact.
We might accept it’s what he thinks is fact, but not what is true for all.
And yet, more and more, I’m witnessing business blindly follow the statements and proclamations of people who are the real-life, modern version of Andy Capp.
Kinda.
Because while they DO have jobs … and while they have even been successful in them … they are now telling people how to succeed in areas they have absolutely no right to talk about.
Not just because many have never worked in those areas, but they have a track record of making terrible choices when developing ideas outside of their core area of knowledge.
Enter Mark Zuckerberg.
I’m not doubting he’s smart.
I’m not doubting he loves technology.
I’m not even doubting his successes.
However, why are so many people listening [and investing] in his version of the future when not only is it designed around his ego and need for power and control – not to mention his desperation to be talked about in the same breath as Steve Jobs – this is a person who spent/blew/lost US$80 BILLION on the Metaverse??
EIGHTY. FUCKING. BILLION. DOLLARS.
I get innovation is expensive.
I appreciate all technology needs time to evolve.
I acknowledge that I have two of their Quest headsets.
But 80 billion?
To put it in context, the iPhone is said to have cost anywhere between $150 million and $3.2 billion. The creation of Google Maps is said to have cost around $1 billion to initially develop. Even the A380 aircraft – the biggest passenger aircraft in the history of aviation – ‘only’ cost around $25-35 billion to build.
And to add even more context …
80 billion dollars is the equivalent of being the 90th placed country in the World by GDP.
OK, so Zuck’s 80 billion was spent over a long period of time compared to how GFP figures are calculated, but still …
In fact, this suggests Zuck is someone who stubbornly believes he is always right.
Or at the very least, refuses to acknowledge where things aren’t working or where things need improving.
Sadly, we see this same sort of arrogance in our industry …
Where someone is successful in a particular disciple or with a particular agency or with a particular piece of work or with a particular promotion… and then suddenly, they believe they are more knowledgable, more successful and more authoritative than every other person in every other industry regardless of their actual level of experience and expertise.
And what is worse is they get away with it …
Because like Zuck, too many people hang onto their words like gospel, even though in many ways they’re speaking the same delusional clap-trap as Andy Capp, which suggests 2 uncomfortable truths.
1. The real problem with ego is not the person spouting the nonsense, but the people who choose to believe loud confidence over real experience.
2. Andy Capp may have been right because it does seem in business. ‘the more you lose, the more people believe you’re a success’.
