Filed under: A Bit Of Inspiration, Advertising, Agency Culture, Attitude & Aptitude, Brand, Brand Suicide, Colenso, Colleagues, Context, Culture, Dad, Distinction, Dysgraphia, Effectiveness, Emotion, Empathy, Equality, Fatherhood, Football, Jill, Leadership, London, Loyalty, Management, Marketing, My Fatherhood, Nottingham Forest, Otis, Parents, Perspective, Police, Relevance, Resonance, Respect
I hope I’m a decent leader.
While I know there will be some people I’ve worked with, who definitely won’t hold that view … I hope the majority do.
Because – believe it or not – I try hard to be.
Sure, I make some mistakes.
And I can definitely be a pain in the ass.
But I am committed and invested in being the best boss I can be.
I consider myself fortunate because over the years, I’ve had incredible ‘teachers’.
From my parents to mentors to some old bosses … and of course, a few who were so shite, they taught me what not to do, haha.
And while there are many things I believe, adopt and hold dear, one of the most important is: always back your team in public and resolve disputes in private.
It sounds obvious … and it is … but it’s not always followed.
I’ve heard some shocking examples on Corporate Gaslighting … stuff that doesn’t just sound vicious, but the act of megalomaniacs.
But in terms of backing the team, there were few better than football manager legends, Brian Clough and Sir Alex Ferguson.
Yes, I accept they may have had some usual ways of doing this – and demonstrating this – but players knew that unless something exceptionally terrible had happened, their managers would always back them should they face public or managerial scrutiny.
Of course, there was a cost for this …
A cost that was simple but exhaustive.
And it was that the gift of being backed was reciprocated with dedication, focus and effort.
And that – to me – is key.
It’s OK to make mistakes.
It’s alright to sometimes mess things up.
But it can’t be because you were lazy or distracted.
I’ve said it many times, but I believe my job is to ensure that when someone in my team leaves, as they all will at some point, they go because they have a better job than they ever could have imagined.
Chosen for who they are, not just what they do.
Known for what they’ve created, not how well they’re known.
Chased for what they’ve changed, not what they maintained.
OK, there are some exceptions to that – mainly personal reasons, like love or a chance to chase something they’ve always wanted – but I believe I have a responsibility to them to help develop their natural talent, find and release their distinct strategic voice and move things out the way so they can create the most interesting shit of their lives.
It’s why my absolute worst scenario is someone leaving for a sideways move.
Oh my god, I would honestly feel I’d failed them.
And that’s why I place so much importance in backing them and showing my belief in them.
That doesn’t mean it’s blind faith.
We have very honest conversations a lot.
From gentle chats to bi-annual check-in/reviews … but they’re in private and focused on being through the lens of me wanting them to win.
Whether I achieve this is something only they can say. I hope most would agree with it [even those when we’ve parted ways] but if not, then I can assure them I’m working harder to be better.
The reason I say all this is because I saw something recently that I thought was a perfect example of backing the team.
It’s from the British Police.
Now they are getting a lot of stick at the moment. A lot totally deserved.
But this time it’s not them trying to justify an indefensible act … it’s something that resonated with me, because of Otis’ dysgraphia.
It was this.
The British Police – or maybe it’s all Police these days – have a bad reputation.
It’s manifested in mistrust and a lack of people wanting to sign up.
And while I fully appreciate they have a tough job and want to get better [as we saw with West Midland’s Police hiring my mate, Kay, to be their ‘artist in residence’ to better understand and connect to youth culture] … it’s acts like this that are more likely to help the public see the human side of the force as well as the compassionate side.
Anyone who runs a team knows it can be a painful job.
Some days it can feel more like being a cat-litter tray.
But when they know you’ll back them, they’ll back you with their talent, focus and commitment.
Well done Carlisle Police … we need more backing of people with neuro-diversity. Because the more we back those who are different, the more they will show the difference they can make.
Filed under: A Bit Of Inspiration, America, Attitude & Aptitude, Cats, China, Culture, Emotion, EvilGenius, Family, Fatherhood, Happiness, Hong Kong, Jill, LaLaLand, London, Love, Loyalty, New Zealand, Nottingham, Otis, Parents, Relationships, Rosie, Shanghai, Singapore, Stubborness
So on Saturday, it will be our cat – Rosie’s – 16th birthday.
Sixteen. For a street cat from Singapore, that’s amazing.
What’s also amazing is that she’s still in pretty good nick.
Yes, you can tell she’s getting old.
She’s slower … less mobile and definitely sleeps more.
But by the same token she remains cranky, vocal and remains as demanding as ever.
And if another cat comes anywhere near our house, she goes full gangster mode … hissing, growling and acting like she’s ready to fight despite the fact she’s behind a glass door.
Like those TikTok videos that show men loving family dogs they didn’t originally want their family to have … I was in a similar situation.
I didn’t really want us to have a pet.
Not because I’m a bastard, but because Jill and I were living in Singapore and I didn’t know how long we’d be there and I just was worried about the hassle of bringing it with us.
But Jill had always had pets and I wanted her to be happy, so while she originally wanted a dog, we settled on getting a cat.
She threw herself into the search.
It wasn’t just about getting any cat, she had to feel a connection to it … so after visiting various pet shops with their over-priced, pure-bred snooty moggies, she came across a little street cat that had been found by a family and was wondering if anyone wanted to adopt.
Jill went to see it and it is here that street cat did the best move of their life.
As Jill lifted her up to her face, Rosie moved her head forward so their noses touched.
Despite the fact Rosie would not show such love and tenderness for about 6 years, that ensured the deal was done and we were now a cat family.
I still remember sitting in a cab outside the apartment as Jill went to pick her up.
I was a bit anxious and nervous and eventually the door opened and there she was, in her little cat bag, where we both wondered what the fuck we had in store for each other.
And while there have been some annoying, painful and scary moments … it’s been generally nothing but joy.
Put it simply, I bloody love that cat.
There’s things I’ve done for her that I wouldn’t do for anyone. Literally anyone.
What things? Well how about some of this …
In HK we paid someone to pat her so she didn’t feel lonely. I did a project for an airline on the condition they flew her in the crew quarters rather than the cargo hold. We built ‘penthouses’ for her to hang out in. I gave an entire presentation about what a client can learn from her and her ways. I even got my office painted with her – and some of my colleagues moggies. And that’s just the tip of the sad-cat-bastard iceberg.
That said, every year I worry this is the year … the one where we have to say goodbye.
And while I know that will happen eventually, she’s doing OK.
Yes she needs some blood pressure medication, but apart from that, she’s in pretty good nick.
That said, I remember when we were moving to NZ I was worried that would be it.
Despite having flown from Singapore to HK … HK to Shanghai … Shanghai to LA and LA to London … London to Auckland is a whole different beast.
But bizarrely it wasn’t just the distance that worried me, it was that there was a stopover in Singapore – and given she was originally from there, my nihilistic side told me it was written in the stars that if there was any place she would reach the end, it would be where she started, like some fucked-up circle of life. Which – to be fair to me – is kinda what happened when Otis was born and my wonderful Mum died a few months later. Which – given I knew she was ill – was something my nihilistic side had also started to feed into my head.
Except with Rosie, it thankfully didn’t happen. [Fuck you, nihilism brain]
Better yet, we knew it hadn’t happened at the time because we had paid for a service that ensured at every stage she was checked and photographed.
Hell, even when we ended up in MIQ in NZ – where we spent longer in quarantine than she did – we got bombarded with pics of her and she looked to be having the time of her life.
Jetlagged … but happy, thanks to brushes and treats that I had already got sent to the quarantine place before our arrival.
But if you think this proves how much she means to me, you’re only partially right.
You see, at her age – which is 80 in human years – my attitude is she’s earned the right to do whatever she wants to do.
Which is why I’ll get up at 3am if she decides she wants a treat at 3am.
Which is why I’ll give her my chair if she decides she wants to be under the aircon.
Which is why I’ll buy her an extortionately expensive outdoor beanbag because she loves sitting outside in summer.
If we were her servants before, we’re her slaves now and I’m OK with that.
NZ is good for her.
She has a lovely, comfortable peaceful life.
Lots of places to go hang out, a big deck to sit and watch the birds and loads of food and water. And treats.
And where in the past you always felt she was disappointed in you, now you feel her gratefulness.
A cuddle here. A lick there. Meows, headrubs and sleeping on your hip.
Hell, she’s even totally chill that Sky – Otis’ budgie – is in the house.
It’s a lovely feeling.
A family feeling.
And while we give her so much, she’s given us – and me – more.
Happy Birthday my dear Rosie. Keep proving the critics wrong and us on our toes.
Filed under: A Bit Of Inspiration, Attitude & Aptitude, Childhood, Colenso, Creativity, Culture, Emotion, Empathy, England, Friendship, Humanity, Jill, London, Love, Loyalty, Martin Weigel, Mercedes, New Zealand, Otis, Paul, Paula, Perspective, Planners, R/GA
So I’m back.
Did you miss me?
Nope?! Don’t blame you to be honest.
But the past 10 days have been very special for me.
There was a couple of very hard moments, but being able to be there for it, was also special.
Another reminder that while I don’t have many mates, the ones I have are top drawer.
And our presentation appears to have gone down well.
I’m so happy about that … mainly because I got to do it with Paula and Martin and I adored it.
That was a very special feeling. Something I hope we can do a hell of a lot more of, very soon.
It was also so good to catch up with so many old faces I’d not seen in years.
While I actively stay in touch with people, I’m not the most social of humans … so seeing people in the flesh [so to speak] was pretty wonderful.
As I’ve said before, COVID was good to me.
I absolutely loved staying at home with my family and having breakfast, lunch and dinner with them every single day.
Of course, I appreciate we were very privileged in our situation … but that still doesn’t take away the specialness of the times.
At least for me.
But seeing all these people I knew … and hanging out with the people I love … acted a bit like a reset to me.
A reminder of how I feed off the energy of others. That it makes me feel better and happier and hungrier to do good stuff.
To be honest, that was one of the reasons I wanted to come to Colenso.
Yes, part of it was because they are one of the great creative agencies of the times.
And yes, it meant I could finally repay Jill for her generosity in following me around the World by bringing her closer to her Mum after all these years.
But another part was that the idea of being surrounded by a talented team was so enticing.
Put simply, I love it.
I love building a gang.
I love creating our own strategy identify on how we see the world and create for it.
You see after I got made redundant from R/GA, … I was fortunate to be given work that immediately made up the salary I had lost. Better yet, I could do that without having to leave the house as the clients funding me were mainly based in China and America.
I was, as they say, sorted.
But working on your own, is hard.
Even more so when you live in a village surrounded by nothing.
And even more so when you live in a village during COVID so you can’t meet anyone even if you wanted to.
Yes, I get compared to the issues many people face, it’s nothing – but it doesn’t mean it’s not real. At least for me.
Of course I could work on my own if I needed to. The reality is I’ve always done side projects through my career, so there’s been lots of times where I’ve done just that. But moments of working on your own is very different to always working on your own … so when Colenso reached out – knowing I’ve always loved them as I almost joined them in 2016 – the idea of being a member of something was immediately appealing.
Trouble was I loved the projects I was doing … working directly with music, gaming and fashion royalty.
Basically, doing stuff I’d never done before that was incredibly exciting, challenging and creative with people who were incredibly exciting, creative and demanding.
So being a greedy bastard/only child, I asked if they’d be open to me doing both.
And they said yes.
There are many reasons for their decision – from knowing there would never be a conflict with the day-to-day work Colenso do through to knowing the timezones I’d be working in, would require my time at night, not during the day – but I am eternally grateful to them for being so open-minded and encouraging, because right now, I feel I have the best of many worlds.
To be honest that’s been a rare feeling for me.
My life seems to have either been great personally or professionally but rarely both at the same time.
And right now, I’m having that.
This is all coming across like I’m a smug-bastard and that’s the last thing I wanted to do.
It was more a reminder that if you want to do something, you should ask rather than assume and being with people – whether friends, family or colleagues – is a special thing.
Yes, I appreciate that should be obvious, but it wasn’t for me … and this past few weeks, similar to the year before … has reminded me of that.
Of course it highlights what an idiot I must be, but I’ll take that for the lesson it’s just given me.
Which is why I both understand and am confused by those who actively don’t want to work in an office again.
I get it from a balanced life or health perspective – especially if you’re spending a lot of time and money on commuting – but I don’t from the benefits of people and connections.
Of course there are a million reasons that can influence this, but while technology does allow us to be close when we’re not … physical space enables happy accidents and incidental conversations to happen which aren’t just sometimes great for the work, but also the soul.
And mine is full for now.
So thanks to all who helped remind me – and refilled me – over the past couple of weeks.
Let’s see how long it lasts before the grumpiness comes back.
Though, sadly, the long posts are definitely going to remain.
Filed under: A Bit Of Inspiration, Attitude & Aptitude, China, Colenso, Culture, Dad, Daddyhood, Emotion, Empathy, England, Family, Friendship, Happiness, Home, Jill, London, Loyalty, Mum, Mum & Dad, New Zealand, Nottingham, Nottingham Forest, Otis, Parents
I was born in 1970 in Nottingham.
For 25 years, I lived there, worked there, socialised there.
Sure, I also worked in London … but I always came home to NG2.
Every. Bloody. Night.
But in 1995, I left.
I went to Australia and started an adventure all over the place. And while I back to the UK after 24 years – I never went back to living in Nottingham.
And yet, despite having now spent more time away from Nottingham than living in it, it’s still what I regard as ‘home’.
Sure it’s where my formative years were spent.
Sure it’s where my parents ashes have been spread.
Sure it’s where my beloved Paul still lives.
Sure it’s where my football team resides.
Sure it’s where I spent the longest period of my life in.
But still …
What is also interesting is that when I go back, while I feel a sense of familiarity, I also feel disconnected. Of course, that’s to be expected when you’ve been away for so long … but it means when I think – or am in – Nottingham, I feel displaced and comforted at the same time.
It’s a weird feeling, caught between 2 emotional poles …
A stranger in where you believe you come from.
Of course, I go through similar feelings when I visit previous places I once lived – especially Shanghai, which is the place I probably felt the most connected to – but Nottingham is where I have roots [or where I used to have them] and so while I am far away, I am increasingly surrounding myself with stuff that reminds me of the place.
But I don’t want to go back.
It is my past rather than my future.
And that’s where it all gets complicated because I want Otis to have a place where he can build roots like I did with Nottingham, but I don’t know if that’s possible or where that is.
He’s 8 and lived in 4 countries already.
More than that, at some point we’ll be leaving here.
Don’t get me wrong, we love NZ.
We adore our home.
But we feel our life still has other places to go.
It won’t happen in the short term …
We are happy here, Otis absolutely adores it, we want him to be in a place longer than the 2 year periods he’s experienced so far in his life and I haven’t yet repaid the generosity the country has shown us … but it will eventually happen and so I wonder what Otis will regard as his ‘identity’.
If you ask him now, he’ll say, “China”.
I love that, but it’s also more because of where he was born rather than where he was raised.
So we shall see.
Of course we could just stay here and remove the issue … and while there’s a big part of us that would like to do that, we also would like to be closer to the people who matter most to us.
At some point.
This may all sound like a reason to never move country and if that’s how it comes across then that would be wrong.
It’s dead easy to think about what you will miss by moving away but you need to think about what you will gain. And in my case, apart from Paul and Shelly in Nottingham … every single thing in my life is because I took that leap.
Everything.
My wife.
My son.
My cat.
My home.
My career.
My life.
So while identity is increasingly important to me, I’m not going to devalue the utter privilege of the adventure we’ve had – and will hopefully keep having. Especially given nationalism is increasingly acting as a barrier towards the understanding and acceptance of others… rather than a way for people to identify, share and grow.
Filed under: Advertising, Amsterdam, China, Comment, London, Love, Martin Weigel, New Zealand, Paula, Planners, Planning, Relationships, Resonance, Wieden+Kennedy
For someone this old, working in adland this long … it’s amazing how few friends I have in the industry.
Oh I know tonnes of people – you can’t help it when you keep moving countries every couple of years – and I love soooooo many of them, but in terms of actual mates, it’s not a massive amount.
However despite this, there are two people who have that moniker.
They may wish they didn’t.
They may wish I wasn’t about to advertise that fact.
But the brilliant Paula Bloodworth and Martin Weigel are most definitely two of them.
Obviously they need no introduction.
They’re 2 of the best and most respected planners in the World and have a body of work entire global agency networks would kill to have. But the thing many people don’t realise is that underneath it all, they’re just amazing humans who are also insanely talented.
Obviously we all met at Wieden and worked together on various projects across the network. But it’s more than that. I met a lot of amazing people at Wieden but I just clicked on a different level with those two.
That doesn’t mean we always agreed with each other.
In fact, the opposite is probably a better reflection of how we were … but there was something between us that meant we not only trusted and respected each others judgement, we felt we ended up in better places for the debates.
And we did.
And we still do.
Because even though only Martin is still at Wieden, we still talk a lot.
In fact we have a video call every week.
London. Amsterdam. Auckland.
And all we do is chat, laugh, debate, disagree and wonder.
And occasionally bitch, hahaha.
But what they may not realise is how they make me feel.
You see I have no problem asking them for their point of view and they have no problem giving it to me.
Except it’s not some wannabe intellectual wank-fest [which is good, because I’d always lose] it’s thoughtful, compassionate and – dare I say it – loving advice.
In short, they look out for me.
They tell me when they think I am wrong.
They tell me when they think I am right.
But most of all, they tell me things to think about to encourage the outcome that I hope for.
When I was made redundant, they were the first people I spoke to.
When I am moving to another country, they’re the first people I chat to.
When I want someone to bounce stuff off, they’re the first people I reach out to.
In an industry obsessed with pathetic intellectual swordsmanship, these two wonderful, beautiful, talented bastards swap weapons for compassion.
They make me a better person and colleague – albeit to Colenso, clients and Metallica.
And they ask for nothing in return.
Which reinforces they’re brilliant people but maybe not as smart as everyone thinks they are.
They’ll probably hate me being so gushing in this post given they both like to hide their public emotions in a black hole … but it’s true.
I love them.
I love their partners.
I love their multitude of animals.
But most of all, I love they’re in my life.
How’s that for a Monday post then eh?!