Filed under: 2026, A Bit Of Inspiration, Advertising, Agency Culture, Aspiration, Attitude & Aptitude, Cannes, Clients, Collaboration, Conformity, Consultants, Content, Context, Contribution, Craft, Creative Development, Creativity, Culture, Football, Professionalism, Rigor, World Cup
Once upon a time, newspapers were dismissed as ‘tomorrow’s chip shop’ packaging.
Many would consider themselves fortunate to be described in such a way today.
Most people either see them as outdated, irrelevant or simply the play thing of the rich and powerful.
And while many are increasingly relying on ‘click bait’ headlines to drive any sort of reach and impact – occasionally, you read something where you just want to clap at the brilliance of the writing.
During the World Cup, I saw such a piece – of which the image above, is part of it.
It revolves around the ex-USA footballer and pundit Alexi Lalas and as character assassination pieces go … this is top tier, pro-hitman standard by The Guardian.
They’re not wrong either …
Though I couldn’t help think it could also be a description of 73.6% of the tech/consultant/holding company attendees at Cannes.
The people who speak with unshakable, absolute certainty, despite having never actually done anything of note.
Nothing.
And yet, that doesn’t stop them judging, passing-comment or undermining whatever anyone else does. Or thinks.
Or worse …
Claiming their approach is revolutionary when it isn’t, especially when you see the drivel that comes out the other end.
A perfect example of how gusto and blind confidence is destroying our industry by people who evaluate success by profit, not work.
Of course money is important but as someone once told me, “anyone can make money, but its what others experience and remember because of it that reveals whether you’re full of shit or not”.
There’s a lot of shit out there right now.
In very senior positions.
So here’s hoping it’s not just The Guardian who pierce the flimsy steel bravado shell of these big talking peddlers in the future.
Not because hate is good … but we won’t create the conditions for good to thrive again unless we start calling out and fighting for what is right.
You can read the rest of the article here.
Happy bloody Monday, hahaha.
Filed under: 2025, A Bit Of Inspiration, Aspiration, Attitude & Aptitude, Authenticity, Clients, Communication Strategy, Context, Craft, Creative Development, Creativity, Culture, Design, Details, Emotion, Empathy, Fashion, Imagination, Integrity, Italy, Jewellery, Legend, Loyalty, Luxury, Management, Marketing, Marketing Fail, Martin Weigel, Passion, Paula, Perspective, Planners, Planning, Precision, Professionalism, Reputation, Respect, Strategy
A few months ago, I found myself in Milan, having lunch with one of the most famous and successful designers in the World. At their house!!!
It was bonkers.
I had no right to be there, but the person I work for occasionally is a very good friend and he had wanted me to attend a few meetings … which is how I found myself one Tuesday lunchtime, eating pasta and trying to talk in broken Italian to them and their family members.
But this isn’t a post about my good fortune, this is a post about one thing they said that really hit me.
This designer is known for the distinctive nature of all they create.
The intricacy and craftsmanship that goes into every element of what they do.
Their work is instantly recognizable and this has built the foundation of their success, prestige and aspiration for decades.
Anyway, at one point – in mangled Italian – I asked them about where does ‘craft’ come into their process of design to which they looked at me like talking to a small child who didn’t know what the fuck they were saying [ahem!] and simply said:
“When you ask about craft, it sounds like you see it like an outer layer of the process. We don’t think that way. For us, everything is about the integrity of what we value and believe. It starts from the inside, never the out”.
In some ways, it sounds obvious, but it hit me hard.
So much of our industry is based on ‘making something’ and then ‘crafting the details’ to make it shine.
But they do it differently …
The ‘shine’ is the starting point and their goal is to ensure that is never lost in all they do.
It’s not an ‘after thought’, it’s the focal point.
More than that. It’s judging craft more by how it feels than how it looks. Or said in ways more relative to our industry – craft isn’t about gaining applause from the industry it’s done to help others connect more deeply to the work.
And somewhere along the line – in our quest for efficiency and speed – we have forgotten that. And as a result, we have increasingly lost it. Both in terms of having the time to do it and – arguably – the ability to. Because too many people see it as an ineffective use of time, when it is literally what helps give what we do it’s real value.
I couldn’t help but think of the Strategy Is Constipated, Imagination Is The Laxative talk Martin Weigel, Paula Bloodworth and I gave at Cannes in 2023.
There, we argued that too much of the straegic process is designed to blindly follow where logic takes us versus going where imagination reveals we can play. And by doing this, we are actively removing the excitement of possibility from our approach rather than doing all we can to protect it.
And that’s one of the reasons we are where we are.
Protecting the wrong things and as a byproduct of that, destroying what makes us valuable.
And while I appreciate some will say that is both a naive and commercially stupid statement … maybe, just maybe, what it actually reveals is how our whole industry has lost sight of how to build things versus just say things.
Lost in the cult of systems, tools and market evaluation rather than appreciating and understanding the integrity of who they are, who they’re for and where they can go.
Or, as the nice hosts of my lunch in Milan also said.
“Shortcuts lead to long term oblivion”
Which – to paraphrase the brilliant Lee Hill – explains why building a career these days is less about what you do, and more about identifying the optimum time to get out.
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Today is the 2nd anniversary of us saying goodbye to our dear Rosie. In some ways it feels even longer than that but the loss still cuts deep.
She was a complaining princess, but she was our complaining princess and I’d like nothing more to have her here, bossing Bonnie about – who would love her whereas Bonnie would simply be tolerated.
Love you Rosie. Miss you.
Filed under: 2026, A Bit Of Inspiration, Attitude & Aptitude, Collaboration, Comment, Communication Strategy, Confidence, Context, Craft, Creativity, Culture, Effectiveness, Emotion, Empathy, Focus Groups, Interviews, Leadership, Planners, Planners Making A Complete Tit Of Themselves And Bless, Planning, Resonance, Respect
One of the things that has always bugged me about some strategists is their desire to be academically victorious in every conversation.
To not just be ‘right’, but to be the ‘rightest of right’.
And then expect wild applause for their proclamations and declarations of self-appointed brilliance.
Putting aside the problematic nature of this behaviour, the irony is it stands in the way of them being able to properly understand – and connect to – how others feel, think, believe or behave … because they’re too busy telling others what they ‘really mean or think’.
And here’s the kicker …
The reality is people often do know what they want, think or think … they just don’t know how to express it clearly.
Which is why the key is the ability to listen rather than to judge. Or explain.
And by listen, I mean listen ‘hard’ …
Not just what is said, but how it is expressed … verbally, visually, contextually.
And while I appreciate we’re in a time poor, distraction rich world … the benefit of doing this is that not only will you have a greater appreciation of how they see the world, they will often reveal opportunities that ‘intellectual logic’ may never see, let alone get to.
Maybe that’s why I love that Lucille Ball quote so much … because in a few words, she articulates the difference between clever and smart.
And where strategy is concerned, smart trumps clever.
That doesn’t mean you don’t care about facts, details, knowledge or academic accuracy, it just means you appreciate that being emotionally resonant with others can achieve more than being academically victorious.
Or as my Dad used to say:
“If you need to show how clever you are, you’re probably not”
I say all this because I saw a brief interview with the singer Billy Idol.
In it, he demonstrates the importance – and craft – of emotional resonance.
The act of understanding what others need to be able to give them the space and place to express.
Not manipulation.
Not exaggeration.
But emotional consideration.
Which is why if a true Rockstar – who has lived the equivalent of 100 lives – can do it, then us poxy strategists should be able to, too.
Watch it, you’ll be a better person for it.
Filed under: 2026, A Bit Of Inspiration, Attitude & Aptitude, Collaboration, Colleagues, Content, Context, Creativity, Culture, Curiosity
Dear clients, companies, managers and network CEOS …
If you want the creative people you employ/hire/work with to be 100% effective, you need to allow them to be 20% ineffective.
Doesn’t matter whether that 20% is spent going down dead ends, rabbit holes or absolutely nowhere at all … the reality is rest/distraction/experimentation fuels creative freshness and effectiveness rather than it being a barrier to it.
Or said another way: Space creates new ways to overcome old problems.
I totally get the temptation to ‘keep people busy’.
I totally get the supposed logic of putting people on new projects as soon as they’ve finished old ones.
I totally get companies love to give their creative partners ‘sprints’, because they think that makes things ‘more efficient’ – albeit financially rather than for the work.
Hell, I even get the temptation to outsource work to machines when they don’t need any ‘productive ineffectiveness’ whatsoever.
However, while all these approaches may give the illusion of certainty and control to clients/procurement/finance/management, the reality is not only is that bullshit, they often end up undermining the potential of what could have been achieved.
Oh I know you’ll hear differently from a whole range of Guru’s/Consultants/Agencies/Research Companies etc …
And – to be fair – many of the methodologies they are flogging absolutely decreases the odds of screwing things up badly.
However the irony is, when you blindly adopt their practices, you also end up decreasing the odds of achieving something truly special.
And while that would be OK if that is what companies/procurement departments said they wanted, how many actually say that?
Oh no …
They demand more output.
More effectiveness.
More productivity.
More hours.
More magic.
So while maximizing every second of every creative persons time may sound an effective use of their time, you’re just screwing yourself over … because this approach ends up creating something worse than exhaustion – it encourages monotony, complacency and repetition.
Or said another way … it destroys the opportunity for creativity to redefine – in your favor – the rules and outcomes of logic, history, money and/or distribution.
So while every person benefits from having time to think, rest or experiment … for the creative mind, fuels their power where everyone around them also benefits.
Hence if companies want to benefit from the full power and potential of creative effectiveness, it requires you to let people be a little ineffective on the way.
Explore.
Experiment.
Educate.
Fail.
Try.
Collaborate.
Contemplate.
Have a bit of a fucking rest before the next ‘urgent job’.
And while I appreciate that may still sound like twisted logic to some, so is outsourcing the reputation of your brand to the procurement department who only care about who can do/make things for the lowest price while still expecting your customers to want to pay a premium for it.
You’re welcome.
Filed under: 2026, A Bit Of Inspiration, Agency Culture, Attitude & Aptitude, Brand, Brand Suicide, Comment, Communication Strategy, Context, Corporate Gaslighting, Craft, Creativity, Culture, Nottingham, Standards, Stupid
Last week was a week of pissy posts, so I thought I’d write something a little less intense.
Recently I was in Nottingham and while on one of my walks, I passed this …
“What is it?” I hear you cry.
Well, it’s a notice about the busses.
Tied with a crappy piece of string to a branch of a nearby shrub because – I assume – the people who had to put it up thought it would take too much effort, cost or complexity to attach it to the actual bus stop.
You know, so passengers could maybe actually see it.
Now I appreciate Nottingham County Council is basically bankrupt so they can’t be spending money willy-nilly … but what the fuck is the point attaching a notice to a shrub that isn’t even next to the actual bus stop???
It all smacks of someone having to hit their KPI’s …
Where the focus is being able to say you did what was asked rather than did what was needed … even though you know what you did wasn’t in the spirit of the original request.
And while you could blame that on the clarity of the brief, it’s still an exercise in deliberate ignorance.
Or arrogance.
Or idiocy.
It reminds me of the toilets I wrote about in Singapore way back in 2006.
Another example of someone ‘executing’ rather than ‘accomplishing’ …
Also known as ‘modern business practice’ … where it increasingly feels like a job well done and well crafted is viewed as an unnecessary cost, when it can just be churned out without any consideration.
Or worse, when someone does that and then tries to hide their laziness behind ambiguous language or claims of cost efficiency.
Which is why I keep going back to the words a father of an old colleague of mine once said:
“If you haven’t got the time to do it right at the start, when will you have the time?”
When will companies realise that if they treat their customers like fools, they’ll value them accordingly?
The older I get, the more I believe the only thing we have are our standards … and while not everyone will appreciate them, you can be sure they will notice them when everyone else shows they don’t have any.