Filed under: 2026, A Bit Of Inspiration, Colenso, Colleagues, Confidence, Conformity, Respect, Si Vicars, Wieden+Kennedy
One of the most overused words in advertising is ‘confidence’.
It’s a characteristic that tends to fail in 2 key ways:
First, it tends to represent who the brand wishes was their customer, rather than who is.
Second, too often its presented in superficial, contrived and over-the-top ways … as if the brand is scared their audience won’t be able to tell what they’re trying to convey unless overt.
Thirdly, a lot of the time it ends up reeking of a brand insecure in who they are and what they believe.
The result of which is that the work often ends up bring a repellent to audiences, rather than a beacon.
There’s an obvious reason for this and that’s real confidence is expressed – and felt – in the small stuff, not the big, which is why one of the best true expressions of confidence was this brilliant Southern Comfort spot from WKNY back in 2012.
I still remember seeing it for the first time.
I was visiting WK Amsterdam and Martin Weigel showed it to me.
Didn’t need any explanation.
Didn’t need over-the-top behaviour.
Didn’t even need any bloody words.
Confidence oozed out of every moment, by nature of it not trying to.
Now, I appreciate being half Italian, I saw these men on the beaches of Pescara, every year that I was growing up – so it could be argued I was ‘pretuned’ to comprehension. But truth be told, whether you’re from Italy or Iceland … everyone got it.
Not just intellectually, but emotionally.
And that line, ‘Whatever’s Comfortable’.
How good was that? The embodiment of confidence, without having to say it.
Just a way to acknowledge some people are at ease with who they are. That they have a belief in who they are. That they are accepting of who they are, regardless of comparison or competition.
No delusion.
No arrogance.
Just a comfort in who you are, rather than pretending to be who you’re not.
And frankly, there hasn’t been anything that has come close to that piece of work since that piece of work, because all I see these days is either more blatant try-hard shit – which reveals a brands lack of confidence, rather than an abundance of it – or manosphere, toxic bullshit.
That was until recently …
The photo above is Simon Vicars, our CCO – also known as the nicest man in advertising.
He is the living proof that ‘good guys’ don’t always come last. He is also proof that being a good human doesn’t mean you’re not talented. Because he is, sickeningly so.
But as I wrote before, he is also a bit of a cheeky bastard. Never with malice, but with a slight mischievousness that somehow, you can’t help finding endearing.
And how does he pull this off?
Well, because he may be the most confident man since the Southern Comfort man.
Sure, he’s whiter than the Dulux Dog.
Sure, he has a nose that Concord would be jealous of. [and I’m hardly one to talk!]
Sure, he has the upper torso you would imagine a slight gust of wind could knock over.
But this just proves my point because how else can you explain him going to a pub [with me] to interview a potential job candidate … asking if they were hungry [it was lunchtime to be fair] and despite them and me saying ‘no’, goes ahead and orders a fucking massive Chicken Parm before proceeding to scoff it down in front of both of us.
To be fair, he looked a bit sheepish as this photo captures – but he still did it – and frankly, it may be one of the most incredible and understated acts of confidence I’ve ever seen.
Partly because he is so nice that I know he did it because he was starving with hunger and was going to be starved of time. Partly because I got a kick of staying quiet at different moments of the interview so I could watch him have to swallow massive pieces of chicken so he would be able to respond to the questions with no massive pause. And partly because – where so many would deny their truth so that they ‘fitted in’ – he did what was good, right and comfortable for him … which, when you come to think of it, is one of the greatest acts of self-respect and transparency you could receive from someone.
So here’s to Si Vicars. He may not look it, but he may be the most confident man in the World.
Filed under: 2026, A Bit Of Inspiration, Advertising, Agency Culture, Attitude & Aptitude, Comment, Complicity, Confidence, Conformity, Consultants, Creative Development, Creativity, Culture, Differentiation, Experience, Marketing, Marketing Fail, Relationships, Relevance, Retail, Technology
I was going through some old photos when I saw this …
That’s right, Banana Republic used the pandemic as an opportunity to shame people who were struggling to work from home – while trying to also care for the people in their home, including having to teach their kids their schoolwork – to look better for their work calls.
Oh I know some people will say this was ‘good marketing’ … seizing an opportunity to drive their business at a time where commerce was expected to suffer [when we know the opposite was true] … but it’s not, if anything it’s ambulance-chasing marketing. Where the only consideration is ‘can I make money out of this person, regardless of their situation.
And that’s the thing between good and shit marketing … the knowledge that just because you can, doesn’t mean you should.
The fact they literally call these scarves ‘video chat accessories’ is so overt it’s breath-taking.
And sickening.
But to be fair, they weren’t the only one adopting this ‘strategy’.
I remember a UK-based kitchen company that suggested you should go thousands into debt to have your kitchen ‘updated’ so you can do your future work calls in a room that presented you in a more ‘professional, wealthy, successful light’.
The big problem with a lot of our industry is our disregard for customers.
Actually that’s wrong … it’s our ability to pretend we’re doing everything for our customers.
The reality is though many companies don’t know who their customers are or even what industry they’re in … they simply believe that people – all people – are lining up to buy whatever it is they want to sell, whenever they tell people about it.
I once worked at a place that was obsessed with D2C – direct to consumer.
They were heavily pushing ALL their clients to follow suit … claiming it was what customers wanted, how a modern brand behaved, where retail was heading.
And, to be fair, there was a lot of that happening at the time and they were well placed to leverage it … but I, and more than a few others, weren’t convinced. Mainly because the brands who did it well were very clear on who they were, what they did, who they were for and how long they intended to be around whereas they were trying to force it on organizations who were the antithesis of this. Worse, they were the antithesis of this but were being told that didn’t matter … it was what the future was all about.
I kept bringing this up … highlighting this was not a blanket approach for all and there were serious implications on the brand, customers and category over time. Or at the very least, we shouldn’t be advocating clients let go of all they have done and built and stand-for just so they can exploit a new opportunity for cash.
And I was told I was a dinosaur.
Harking back to a time that was no longer relevant.
That technology was changing everything and they were at the forefront of it.
And while they were a good company, they were lost in their own ego and greed … refusing to look beyond the world they had created, because it was a world that positioned them as visionary rather than acknowledging this was a temporary wave where they were well equipped to benefit from.
Don’t get me wrong, we have to continually innovate.
We have to identify the possibilities, opportunities and waves of change.
But it only works if you know who you are, what you do, who you are for and what they value and want.
It also needs self-awareness, objectivity, honesty and transparency and the realization everything and everyone evolves – regardless what you wish people did.
Which may explain why many of the clients they had, are now brands who are a case-study for what not to do.
A warning that when you think the things that define you, guide you and build you are superfluous, then you can – and probably will – fall for everything.
Just ask Wework.
And Nike.
And The Line.
There’s a big difference between making money and building a business. Sadly, today, few seem to care about what they can become, just what they can get now.
Filed under: 2026, A Bit Of Inspiration, America, Comment, Complicity, Conformity, Corporate Evil, Corporate Gaslighting, Dad, Politics, War
While this post is coming out in May, I am writing it on Sunday, April 10th.
Over the past few weeks, we’ve witnessed President Trump start a totally unnecessary war that has resulted in incredible loss [in terms of human life and economic hardship], the destruction of international relationships, and threats to undertake acts of unspeakable and illegal evil [wiping out a civilization] all so he can satisfy his delusion of being a leader who can ‘get things done’ and – bizarrely – be about peace.
And if all that wasn’t mad enough, we got to witness the sycophantic behaviour of his followers who suggest that rather than the World being on the brink of WW3, Trump was playing a game of chess us common mortals can’t understand, let alone play.
If they genuinely believe that, then maybe that’s even scarier than if they were simply too frightened to speak up because of fear of his reprisals … but maybe the real reason why so few challenged his actions is because they think that’s what loyalty means.
That regardless what Trump says or does, you agree with him, by nature of the fact he said it or did it.
But the thing is, that’s not loyalty, that’s surrender.
The dismissal of own opinion and/or consideration in favor of the whims, will and wants of another.
That’s cult shit … which is probably reinforced by the maxim ‘Democrats want to be right, but Republican’s want to win’.
And whether I like it or not, Republican’s – at least in America – are winning, so the attitude among them is probably, if we question it, we could lose it all.
Hence Trump gets away with everything … helped by his endless ability to reframe whatever he says or does as an act of genius and intelligence.
Which reminds me of something my Dad always told me:
“If someone needs to tell everyone how intelligent they are, they’re not”.
As the title of this post states: we should always look both ways.
Because nothing shows loyalty than disagreeing with someone you respect, when their decisions suggest they’ve lost objectivity at a moment where it’s key they keep it – as the first scene in this clip from the true story, The Insider, perfectly demonstrates. [If you’ve not seen it, watch the whole movie. It isn’t just good, it’s important]
Filed under: 2026, A Bit Of Inspiration, Attitude & Aptitude, Brand, Brand Suicide, Comment, Communication Strategy, Confidence, Conformity, Creative Development, Creativity, Culture, Cunning, Leadership, Management, Marketing, Marketing Fail, Martin Weigel, Relevance, Reputation, Research, Resonance, Respect, Retail
So I’m back and let’s start the week as I intend to go on. Kinda.
With the obsession of marketing practice, our towns and cities are increasingly being wrapped in advertising that all looks the same – just in different colours.
Doesn’t matter if it’s an ad for a bank, a car, a holiday destination or a cold and flu medicine … everything feels interchangeable, which results in people – ironically – being able to ‘tune them out’ rather than being attracted to how they stand out.
It’s why the thing that is increasingly capturing the attention and creating some sort of differentiation are the ‘walk-in’ signs designed by the people who either own the shops we walk past, or run them.
One of them I saw recently was this:
Is it brilliant? Not really.
It it it clever? A little, but not much.
Does the store have anything to do with Christopher Walken? Not at all.
But I tell you what, it caught my attention, made me smile and made me pay attention to it – and the store it was for – far more than I do with many of the dot-to-dot, paint-by-numbers ads that have been tested to within an inch of their life to ensure the message achieves maximum comprehension, does not – in any way – offend or alienate audiences and hits every category cue, brand ‘asset’ and ‘purchase driver’ to ensure the people behind it can tell their bosses it ‘achieved all the metrics’, even if no one in the real world paid the slightest bit of attention to it whatsoever.
Now don’t get me wrong, I know there’s a world of difference between developing the communication for a major, national/internation brand and doing a ‘walk-in’ sign for a local suburb – but somewhere along the line, we seem to have forgotten the point of ads is to stand out, not blend in which is why it might be a good time to end this post by dusting off this quote by the great Mr Weigel,
‘You can be as relevant as hell and still be boring as fuck’.
Filed under: 2020, 2023, 2024, 2025, 2026, A Bit Of Inspiration, Advertising, Advertising [Planning] School On The Web, Agency Culture, Anniversary, Aspiration, Attitude & Aptitude, Australia, Authenticity, Bangkok Shakes, Bank Ads, Bassot, BBH, Billionaire, Birkenhead, Birkenstocks, Birthday, Black Lives Matter, Bonnie, Brand, Brand Suicide, Brian Clough, British, Business, Campaign Magazine, Canada, Cannes, Career, Cats, Chaos, Charinee, Childhood, Children, China, Chris Jaques, Clients, Clothes, Colenso, Collaboration, Colleagues, Comment, Community, Complicity, Confidence, Conformity, Content, Context, Contribution, Corona Virus, Corporate Gaslighting, Creativity, Culture, Curiosity, Cynic, Dad, Daddyhood, David Terry, Death, Deutsch, Din Tai Fung, Disney, Distinction, Dog, Dolly, Dream Bigger, Dream Small, Dysgraphia, Education, Egovertising, Embarrassing Moments, Emotion, Empathy, England, Entertainment, Experience, Family, Fatherhood, Fear, Football, Freddie, Freelance, Friendship, Fulfillment, Gaming, Goodbye America, Goodbye China, Goodbye England, Goose Fair, Government, Grand announcements, Happiness, Harmony, Headers, HHCL, Holiday, Home, Hong Kong, Hope, HSBC, human_2, Imagination, Immaturity, Important Birthdays, India, Innocence, Innovation, Insight, Internet, Interviews, Italy, Japan, Jaques, Jill, Jillyism, Jorge, Katie, Kev, LaLaLand, Leadership, Linkedin, Logic, London, Love, Loyalty, Luck, Luxury, Management, Marcus, Marketing, Marketing Fail, Marketing Science, Martin Weigel, Maya, Mediocrity, Mental Health, Metallica, Michael Jordan, Michael Mann, Miley, Mr Ji, Mum, Mum & Dad, Music, My Childhood, My Fatherhood, Netflix, New Zealand, NHS, Northern, Nottingham, Nottingham Forest, Nurses, olympics, OnStrategy, Otis, Parents, Paul, Paula, Pearl Jam, Perspective, Photography, Planes, Planners, Planning, Point Of View, Police, Popularity, Prams, Prejudice, Pretentious Rubbish, Pride, Process, Professionalism, Queen, R/GA, Relationships, Relevance, Reputation, Research, Resonance, Respect, Rick Rubin, Rockstar Games, Rodi, RoObin, Ros, Rosie, RulesOfRubin, Shanghai, Shelly, Si Vicars, Silvana, Singapore, Sport, Spotify, Starbucks, Steve Jobs, Strategy, Stubborness, Stupid, Success, Sunshine, Sydney, Taboo Categories, Talent, Tattoo, Technology, The Kennedys, The Kennedys Shanghai, Toxic Positivity, Uncorporated, Virgin Atlantic, Viz, Wedding, WeigelCampbell, Wieden+Kennedy
Yes, it’s Friday.
And yes, it’s the first of May.
But neither of those things are as incredible as this …
You see, on Sunday, it will be 20 years since I started this blog.
TWENTY BLOODY YEARS!
That’s before the iPhone.
And Android.
And Facebook.
And the Kindle.
And the financial crisis.
And before Pluto lost its planet creds.
AND BEFORE WI-FI WAS PUBLICLY AVAILABLE … so a very long time ago.
I still remember why I started it …
It wasn’t for any attempt for notoriety or popularity, it was more to do with survival.
You see I’d got a job that – frankly – I was woefully under-qualified for, and because it demanded so much of my time and energy to make sure I didn’t completely fuck it up, I needed an outlet for all the ideas and thoughts that were going around my head that I just didn’t feel were right for what I needed to do at that time.
Not because I was sure I was going to use them later … more because I needed to feel I was still connected to the stuff I loved while also believing that if I didn’t find a way to get them out of my head, they’d maybe be no more space left for anything new to enter my head.
And so this blog was born.
Reading through the first few posts not only reveals the times we were living in, but also the headspace I was in.
Trying to balance making sense of stuff happening around me while also needing an outlet for stuff I was feeling or thinking … which, in many ways, set the tone for how this blog has been for over 2 decades.
Which George recently described as, “the blog version of TK Maxx”.
He’s not wrong … and in some ways, I really like that.
Sure, among the almost 5000 posts I’ve written, there’s a lot of [to keep the TK Maxx analogy going] cheap and nasty shit in there … but there’s also a few ‘designer label’ gems hidden amongst it all.
At least for me.
Stuff that made me think, challenge or question stuff in ways that I had not imagined or considered before.
Stuff that ended up impacting how I did things and how I still do things.
Stuff that forced me to articulate what I believe, not just what I feel.
Maybe those posts meant nothing to anyone but me. Hell, maybe no one even read them. But while every post I’ve written reflects something about who I was – or am – those ‘self-defined gems’ have a special place in my heart because they represent a moment where I felt I was growing and learning.
It’s why I always enjoyed the comment section, because for all the overwhelming piss-taking I received, the vast majority always ‘encouraged’ me to look deeper, wider or longer at issues I’d written about. And I loved that. I loved how the people who commented always kept me on my toes … which is why one of the unexpected pleasures of writing this blog for so long has been seeing how my opinion on certain subjects has changed or evolved over the years. It’s served as a great reminder about the importance of always exposing yourself to others perspectives, opinions, experiences and standards, even if the goal of it is simply to be really sure about what you think or believe.
In many ways, that’s the biggest surprise of 20 years writing this blog.
I never expected anyone to comment on anything I wrote, because I started it just for me.
A private place to express my thoughts and idiocy.
But then Andy discovered it and he sent an email to everyone at Cynic and some of our clients announcing it and then the mayhem started.
At that point, blogging had become a big thing. A good thing. A community of people who wanted to help and contribute to what others were doing. A lot of this was down to the great Russell Davies and his iconic blog … a place that not only brought people from all over the world together, but inspired others to start writing their own as well.
It was a place that not only exposed me to a lot of brilliant people I’d never have known about without his blog – people like Gareth Kay, Paul Colman, Northern Planner, Rob Mortimer, Marcus, John Dodds, Lauren, Age to name but a few – it also brought people to my blog who helped add to the texture, lessons and perspectives I was writing about.
I will forever be grateful to Russell for that … especially as most of the people he inadvertently introduced me to, not only still exist in my life but I have met them all IN THE FLESH.
Alas the blogging community, like most things in life, has moved on with maybe only Martin and I still churning stuff out via that platform. [Well, he curates, I churn] And while technologies advances allows strategists to be even more connected in even more ways, the energy of the community is not the same as it was back in the early days of blogging.
Now it feels more aggressive.
More sharp elbows and self publicizing.
Wanting the spotlight on them rather than the work they do.
But then, the industry seems to value those who talk about the work more than those who actually make it … which kind-of highlights why the industry is in the state it finds itself in but refuses to acknowledge.
Emperor’s New Clothes anyone?!
Screenshot
That this blog is 20 years old blows my mind. I never thought it would last that long, mainly because I never gave much thought about how long I’d be writing the thing. It’s not always been fun – when I was receiving a lot of anonymous hate that resulted in me deciding to stop allowing comments was definitely a low point – but all in all, the whole experience has been pretty glorious.
In many ways, this is one of the longest committed relationships I’ve ever had.
And one of the most successful, hahaha.
The fact there are some people who have been reading it for almost as long as I have been writing it, is madness.
Have they no taste?
Have they got nothing better to do?
Or maybe they’re stuck in prison and this is part of their ‘sentence’.
The good news for them is there’s no way this will still be a ‘going concern’ in another 20 years … at least not in terms of how regular I’ve been writing posts for the past 2 decades. Not because I am running out of things to say [albeit Andy said I have only ever written 3 posts and just keep re-writing them in different ways] but because I’ll be – hopefully – doing other things with my life.
Don’t get me wrong, I’ll always be grateful to advertising … it has given me a life I never could have dared to imagine … but I am increasingly spending more and more of my time working and collaborating with artists and I feel that’s where my future may be. Not because I don’t love what I do, but because I find their definition and expression of creativity even more interesting, challenging, open, provocative and progressive than where our industry is choosing to head.
But that’s not going to happen yet. Hell, it may not happen at all – I could get fired by all the artists tomorrow for all I know – which is why for the time being, I’ll keep happily juggling my two ‘lives’ while churning out daily blog posts at the same time.
Sorry, hahaha.
That said, the point of continuing this blog is different to what you may think and why I originally started it.
Because while it has helped me grow, learn, make new friends and even help build my professional reputation [which is hilarious when you read some of the stuff I’ve churned out, like this!] … it delivers something that is even more important to me.
Connection to my family.
I know … I know … that sounds weird-as-fuck, but what I mean is this:
A few years ago, Jill said that while she rarely ever reads my blog, when she does – she can hear my voice because of the way I write.
Put simply, how I write is how I talk … so when she reads my posts, it feels like I’m with her.
And she liked that.
Add to this that I’ve shared deeply personal and important moments in my life – from getting engaged to getting married, to Mum dying, to becoming a Dad, to getting Rosie – and Bonnie – to saying a tearful goodbye to Rosie, to moving from Singapore to HK to China to America to London to New Zealand [so far] … which means moving from cynic/WPP to Sunshine to Wieden+Kennedy to Deutsch to R/GA to Colenso [not to mention all the other highs and lows that have impacted or been introduced to my life over this period, be it death, covid, friends, family, health, books, chaos, and/or multitudes of weird, wild, crazy shit] … and this blog is no longer just a place where I rant rubbish, it’s a place my family can have me close even when I’m no longer here.
That means a lot to me.
Not because I want them to need me, but because I like knowing they can access me should they ever need me.
Or if Otis ever wants to introduce me to whoever becomes important in his life.
It’s why I’m going to keep writing it and why I’m going to move it to a free domain again, to make sure it always stay up … because what originally was a place just for me, has become a place that offers connection to the most important people to me.
And with that, I want to say a big thank you to everyone who has ever visited or commented.
Whether you meant it or not, you’ve given me far more than I ever imagined or hoped for.
Thank you. Love you. Grateful for you.
