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OK, I’ve given you a couple of days of niceish posts to help ease you into the new year, so I think it’s time I write some stuff that lets out some of my seemingly endless frustrations – ha.
As we all know, there’s a ton of talk about the longevity of the industry with things like corporate consolidation, AI and processes and systems.
I get that and there should be that … but what bothers me is a lot of the conversations are not focused on what got us here.
Because for all the talk about the obsession with efficiency and the ‘illusion’ of effectiveness, what is rarely discussed is the lack of investment in training.
Don’t get me wrong,’outsourced, for profit’ training programs have their role and value in developing skills – even if many have been devised by people who have often never even worked directly in the industry, let alone made anything of note within it – but so much of this is about creating industry conformity, rather than creation.
Worse, it’s industry conformity often based on an individuals definition of what good work is … which is ALWAYS self-serving for them.
And while – as I said – it still offers some sort of value, it also actively devalues individual talent, potential, craft and creativity.
Or said another way, it allows all the things we are spending so much energy complaining about – to thrive.
Add to that too many people only wanting to develop in a bid to get more money – rather than more ability – and you can see how we got where we’re sitting.
But what bothers me most is how some companies are reacting and responding to this shift.
I don’t mean agencies – who, in the main, are not exactly shining with their ‘strategies’ – but companies.
Because for all the demands they have in terms of expectations and standards, they end up showing nothing really matters as much as cost and time.
Part of this is because – sadly – many companies don’t know the difference between quality and quantity.
Part of this is because – even more sadly – there is a lack of training in their organizations as well, so they’re only empowered to say ‘no’, rather than ‘yes’.
Part of this is – possibly most tragic of all – is that many companies have put themselves in a position where they have allowed procurement to be the ultimate decision maker – despite the fact the only thing most know about other industries is how to ‘compare prices’.
Case in point …
Recently I spoke to a strategist who is not just incredibly experienced, but is pretty incredible.
By that I mean the work they’ve done and the impact they have enabled.
And yet, despite all this, they’re finding it hard to find work … exemplified by recently losing out on a project where – objectively – they would be one of the most qualified people in the entire industry to do this job.
They didn’t lose out because they weren’t known.
They didn’t lose out because they weren’t available.
They lost out because the company thought they could ‘hack the system’ by hiring someone who had worked at the same company as the strategist in question, who was asking for a much lower fee.
Now I get – on face value – that sounds a smart move.
Except that was the only requirement for hiring this person.
They ignored the fact these strategists didn’t work in the same office.
They ignored the fact these strategists didn’t work on the same clients or category.
They ignored the fact they never worked or interacted together.
They ignored the fact one strategist has led work, the other has just supported it.
They ignored the fact one strategist has 16 years of experience, the other has under 5.
They ignored the fact one strategist is at a ‘head of planning’ level, the other is ‘strategist’.
I should point out this does not mean the strategist they chose isn’t good – I know who they are and they have some interesting perspectives – but their experience, context, exposure to senior leaders and overall ability is miles off what the other strategist in question has to offer. There is literally no comparison.
Now this is not their fault … with time, I imagine their abilities [like all of us] will increase dramatically, or it will if they are exposed to people who are willing to develop them, rather than expect them to just execute which sadly – even if they had a full-time job – is increasingly seen as a ‘cost’ rather than an investment … but while I have no desire to deny anyone the ability to make a living [especially young talent who have been forced out of jobs because of costs, workload or mental health] everyone is going to lose here.
Everyone.
The ultra-qualified strategist has to look for another job.
The strategist who has been hired is going to only execute based on their frame-of-reference and standards which, as I pointed out, is not what a job of this magnitude requires. And that’s before we even consider how much this job could hold back their development because they’re not being paid to learn, they’re being paid to do.
The company ends up having a solution that doesn’t liberate the opportunity they have … or the issues they need to contend with.
Of course, where you work has a huge impact on how you grow … and the place both these strategists worked, is excellent.
But there’s a massive difference between being there a few years and many years – not just in terms of the work you do, but the challenges and growth you are exposed to – and so when companies choose to deliberately ignore this … be it for cost, convenience or control reasoning … not only are they undermining their own business, they’re undermining the potential of the person they hired and so we all end up contributing to the situation we’re complaining about while also being blinkered towards.
Train properly.
Pay properly.
Place value on experience, standards and craft.
If you don’t, the position of mayhem that we’re in now will be seen as one of the golden ages of where we’ll end up.
Happy New Year … hahaha.
Filed under: 2025, A Bit Of Inspiration, Advertising, Agency Culture, Aspiration, Attitude & Aptitude, Authenticity, Business, Comment, Confidence, Conformity, Consultants, Craft, Creative Brief, Creative Development, Creativity, Effectiveness, Egovertising, Marketing, Marketing Fail, Martin Weigel, Mediocrity, Paula, Planners, Planners Making A Complete Tit Of Themselves And Bless, Planning, Process, Relevance, Reputation, Research, Resonance, Respect

In strategy, one of the biggest insults is someone saying the strategy was post-rationalised to fit the work. The accusation implies you are a parasite of creativity … bigging yourself up on the sweat and tears of the creative team.
I get it. We all like to think we are a vital part of the process … the ignition of possibility … but the reality is, we all post-rationalise at some point, in some way.
I don’t mean we do fuck-all work and simply ‘badge’ our involvement post creative development – well, there’s some who do that, but they’re not hard to spot. No, what I mean is we all fine-tune our strategy as the creativity starts to reveal where it can go.
And that is good.
Because if you are so purist you think what you write is the rule of law, then you either better be fucking incredible or prepared for disappointment.
Sadly, I know there are some who think that way.
People who don’t get strategy without output is intellectual masturbation.
People who don’t get strategy that doesn’t create change is cowardly bullshit.
People who don’t get if strategy doesn’t make the first creative leap, it’s commercially small.
The reality is there’s a big fucking difference between having a vision for the work and dictating the work … and far too often, I see a lot of strategists talk about the former but act in a way that is much more about the latter.
It’s why I’ve enjoyed working so closely with artists – be it fashion, music, photography or authors – because while many approach their work with a clear vision for what they do … and an incredible focus on ensuring every little detail that goes into it is true to what they are trying to express … they also stay open to possibilities, opportunities and happy accidents throughout the entire journey.
Put simply, if they find something that feels/looks/sounds better than they imagined or intended, they go with it.
They chase the excitement and the interesting – which Paula, Martin and I discussed in detail [in particular regarding how Succession creator, Jesse Armstrong, approaches his ‘writers room’] a couple of years ago at Cannes with our talk ‘Strategy Is Constipated, Imagination Is The Laxative’.
And that is what strategy should be doing as well. And often it does … and yet, I continue to hear people throw ‘post-rationalised’ barbs like they’re confetti. Given how much work is seemingly churned out without any strategy whatsofuckingever – masked by using a celeb, a gimmick or some made-up ‘consumer need’ – I can’t help but feel we should be focusing our judgment on those who are literally undermining the value of our discipline rather than someone who wrote a strategy, saw work that revealed a bigger possibility and then evolved/adapted their thinking because it helped everyone get to a bigger and better place.
I say this because I recently watched an interview with Bowie who perfectly articulated how the ‘creative process’ that is spouted and sold by so many is often a pile of shit.
As usual, he’s right.
Of course I appreciate there are some industries, processes and jobs where there is no room for deviation.
But in terms of business – and especially the business of creativity – that’s a terrible idea.
It’s why I find it hilarious how many companies and individuals try to claim they have perfected the ‘creative process’ when not only are most basically flogging self-serving insurance policies rather than business liberation but ALL OF THEM – and I mean ALL – are peddling processes that revel in ‘removing process inefficiencies’ without realizing they’re the very bits that allow great work to be born.
And that is the problem with where we’re at right now.
People who have never made any work, creating processes they say lead to great work.
But when you’ve never done it – or never done it at a level that has made a difference – you don’t realise the things that make no sense to you, are often the very things that make special things happen time and time again.
So what do they do?
They get rid of them …
So there’s no time to do nothing but just think about stuff.
There’s no time to shoot-the-shit with colleagues, clients and people in general.
There’s no time to explore, research and experiment with your thoughts and ideas.
There’s no time to collaborate with people who have exceptional taste, craft and vision.
And all this is before we even get to basic shit like being given a good brief, a good amount of time, a good enough budget and good enough people who not only can make the work … but evaluate it and take responsibility of getting their organization to embrace it.
So all these pundit processes sell the illusion of a seamless, processes where the people involved are immaterial to the work that is produced … often using the shit in the market as the ‘ultimate validation’ of their approach, while conveniently ignoring the fact most of that shit was created because of their processes, not despite them.

Look, I get what we do is expensive … I also get what we do has a lot riding on it, so the desire to have more certainty in decisions is understandable. But you can’t expect certainty while demanding possibility … while at the same time, reducing budgets, people and time … and anyone who says you can is not just bullshitting you, but stealing from you.
I’m not saying there isn’t stupid shit in adland, but we also have to acknowledge there’s stupid shit in corporateland.So given we’re all supposedly wanting the same thing – while appreciating what each party brings to the table that the other is not capable of doing – maybe we’d all be doing better off if we talked honestly and openly rather than egotistically and judgmentally.
I know I’m dreaming, but hey … it’s close to Christmas, so when better to make a wish?
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So I have good news.
This is the last post for a week.
Yep, I’m away. Again.
Not because of whatever happened with the result I wrote about yesterday – but something else. Though if the result wasn’t good yesterday, the week away for me is going to be very bitter sweet because something that should be full of crazy wonderfulness is going to be infected by sheer fucking panic. But let’s stay positive shall we and ignore the fact I started a company called cynic – hahaha.
[I also, let’s not forget, started a company called Sunshine, which proves I am the living embodiment of a ‘gemini’, haha]
Anyway, I say you have ‘a week’ rest from this blog but I have written a post for next Friday because it’s Halloween and I couldn’t resist posting something truly horrific.
A blast from the past that no one needs seeing again but still makes me laugh.
So apart from that, you’re free from me for one whole week.
What a way to see in the weekend …
So with that, I’m going to leave you with this …

I saw the above recently and it reminded me of a meeting I was in once, where an HR person talked about ‘cultural fit’.
Now I get what they meant – from a theoretical place – but it was what they were trying not to say that bugged me.
Because in essence, they were saying they valued the complicit and consistent over the interesting and challenging.
They didn’t care that people who questioned or pushed were actually doing it because they wanted to help the company be even better … to them, they saw them as ‘problems’ who they could discount or disregard under the guise of being a ‘wrong cultural fit’.
Don’t get me wrong, I appreciate good companies have strong cultures … a set of principals, values and behaviours that the people within shapes who they are and how they act. But too many organisations mistake this for control and complicity when in reality, it’s about expression, standards and possibility.
And it’s why I loved that piece But here’s the thing, these people make great shit a possibility.
Sure, I get they often need to be surrounded by those with the skills and abilities to both interpret what they say and action it … but without them, you are forever lost in the middle.
Yes I get for some that is exactly where they want to be … but for those with hunger, ambition, a desire for originality, craft and possibility, that’s literally the worst place you can find yourself positioned.
And yet too often, it’s these ‘big talking companies’ who have embraced protocols and processes that filter these people out immediately … replacing them with an endless stream of plastic and beige puppets. It’s why as much as these sorts of individuals can cause all manner of headaches and mayhem – and I say this both as someone who fits this description as well as someone who seeks out people of this description – they remain the individuals who I love to work with and hire the most.
And there’s a reason for that …
Because not only do you never know what they’ll come up with – and often they don’t know wither – you can be sure it will be smart and impossible to forget.
Or to be more poetic …
They are like comets flying across a night sky. They might not stay around for long, but boy … do they always shine bright.
Which leads to something else.

Recently London School of Economics [LSE] asked me to write a piece for their business management and strategy curriculum.
I don’t know if was because they thought my perspective would educate their students or serve as a warning of what NOT to do, but it was lovely to be asked.
The one thing they wanted me to specifically talk about was how I have been able to build and lead successful teams wherever I’ve worked.
And without blowing my own trumpet, I have.
Whether it’s been at different agencies or different countries, I’m proud I’ve been able to help nurture strategically intriguing, creatively interesting teams. Where every place I’ve been, has enjoyed a period that has come to define the department, the agency, the client, the category, the work we create or – most importantly – the people who are there.
The reason that’s so important to me is that where strategy is concerned, you can never be sure if you’re making a difference or you’re just riding on the coat-tails of the talent that was – and is – already there.
Or said another way, are you good or are you lucky?
And while I’m definitely lucky – both in terms of where I’ve worked and who I’ve got to work with – I do believe I’m pretty good at developing people and gangs – and I choose the word ‘gang’ very deliberate.
You see the word ‘gang’ means you have a motley crew of different people with different talents and outlooks who are united by a common philosophy, enemy and planning identity … whereas a department tends to be a production line of similar people, doing similar things with similar backgrounds and expectations.
Or as Lee Hill, my mentor and friend once said, “you can choose to partner with people who find interesting ways to open possibilities or people who are only focused on keeping things the same”.
And while there is nothing wrong with being boringly expected, it’s not what I value or what drives the greatest commercial growth … which is why – as part of the piece I was asked to write – I wrote this:
[Click on the image above to read it properly]
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It’s why I always say you should beware of those who offer convenient answers.
Or solutions that are more complicated than the actual problem.
Because you may find they end up costing you far more than the people who challenge or push you in terms of who you are pr who you want – or could – become.
See you properly a week on Monday – via something stupid on Friday.








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Following on from Wednesday’s post …
One of the great pleasures that walking has given me is listening to podcasts.
To be honest, prior to walking I never really enjoyed them.
Sure, part of that was because the podcasts available in the early days were – generally – fucking terrible, but more than that … I just have always enjoyed the act of reading.
Still do.
But the beauty of a podcast is it lets me take my mind off the pain/boredom of walking and instead, let’s me lose myself in the joy of the story. And because I have an addictive personality, it means I rarely stop walking until I’ve heard the end of whatever the hell I’m listening too. Podcasts have literally ensured I’ve walked hundreds of kilometers further than I would otherwise have walked.
However for me to really love a podcast, it needs to be about true stories.
Don’t really care what – or who – the subject is about, it just has to be real.
Interestingly, the companies/individuals who do them best – or at least in terms of what I find ‘best’ – are the ones who have always told stories. Who know the craft of it. Who appreciate the importance of space and pace. Who see is as an expression of who they are, rather than simply the business they’re in.
Which is why I have recently been enjoying Rockonteurs with Gary Kemp and Guy Pearce.
Rockonteurs is a music podcast, hosted by ex-Spandau Ballet guitarist Gary Kemp and session bassist, Guy Pratt. Each episode hears them listening to different icons from the music industry. Not just in terms of artists and performers … but producers, promoters, songwriters and managers.
Now obviously I love music and a lot of the people they interview are individuals from my era … but that’s not why I like it or why you should listen to it.
The thing that stands out most of all is that regardless of decade, genre, country-of-origin, level of success … there is a camaraderie, respect and overall interest in what each person has done and how they approached it that is severely lacking in our industry today.
Right now, in our industry, it feels like everyone is desperate to be seen as ‘the ultimate one’.
The person with all the answers.
The person with all the knowledge.
The person who defines how everything should be done.
There’s not much humbleness in our industry these days – and what there is, comes across as contrived-as-fuck.
That doesn’t mean people shouldn’t be proud of what they believe or what they’ve done … but it does mean they shouldn’t speak with a condescending tone or a desire to belittle or destroy anyone who thinks differently to them.
But it’s happening all the time.
Sure, some of that is amplified by the Linkedin algorithm – not to mention the conference industry – that rewards this sort of bullshit … but everywhere you look you see and hear people making some pretty outrageous, self-serving, blinkered claims.
What makes it worse is that in many cases, the things they feel OK with publicly judging/criticising/labelling are things they’ve never actually made/done themselves … though my personal fave is when you hear them repackage well established approaches/rules/campaigns and then try to claim they have ‘invented’ something new.
Even more bizarre is how this behavior is as prevalent with ‘senior leaders’ as it is with people just starting out … who you can at least understand are trying to stand out from a crowd of sameness.
Just last year, I listened to a very, very well-known and successful leader tell a global audience they had identified ‘the secret to success’ … without once acknowledging everything they said was [1] literally information that was decades old, [2] it is how good agencies have always operated.
Now I appreciate they have millions of dollars of reasons why they have to speak with the authoritative tone of God, but that doesn’t make them right – regardless how smart they may be – but what makes it sad is they have no willingness or openness to acknowledge there are other ways, even if they prefer/believe in theirs most.
And maybe that’s why I really enjoy the Rockonteurs podcast … because there’s none of that.
OK, I appreciate all the guests who appear have achieved a certain level of success, so there’s less to prove. I also accept many of the guests are looking back on their career – rather than ahead – so there is less of a commercial demand being placed on them to ‘win people over’. And finally, I completely understand all the guests have a direct connection to one – or both – of the hosts, so they’re talking to a friendly audience.
[Though I have to say the hosts aren’t great – sometimes bordering on annoying – as they often interrupt their guests in a desperate bid to either show public association with them or remind them that they too were once famous. It’s a bit yuck to be honest.]
But that aside, for an industry that still overflows with fragile egos … the one thing that came through once I’d listened to a few of the interviews – especially the first season – was how united they all were in terms of what they value/d … even though most of them all had radically different styles, views and interpretations of what that is and how to get there.
Underpinning this was that regardless on the level of success each guest achieved, they had been successful.
Maybe in terms of popularity.
Maybe in terms of a single song/album/concert.
Maybe in terms of their influence in a particular genre/fan of music.
Maybe in terms of simply having a career, despite never having a breakthrough hit.
But they had pulled something off against the odds and for that, there was something to hear, something to learn and something to respect.
That doesn’t mean they are not competitive.
That doesn’t mean they like everything each other does/did.
But it does mean they appreciate how hard it takes to make something you feel proud of – even if you don’t like it or understand it – and maybe, just maybe, if our industry adopted this stance a bit more, we’d not only be a nicer place to work, we might end up being a place that makes a lot more interesting work.
Because as I’ve said before [or should I say, what Ferdinand Porsche said before]: It’s better to mean everything to someone than be anything to everyone.
Check out Rockonteurs wherever you get your podcast.
I promise, whatever music you’re into.
Whatever era you’re from or adore.
There’ll be something you’ll like. And learn.
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Please note:
There’s a public holiday here on Monday – I know, I know – so see you on Tuesday.
You lucky, lucky people – hahaha.