Filed under: A Bit Of Inspiration, Agency Culture, Attitude & Aptitude, Authenticity, Chaos, China, Confidence, Consultants, Content, Context, Creativity, Culture, Distinction, Emotion, Empathy, Honesty, Influencers, Innovation, Insight, Internet, Management, Marketing, Marketing Fail, Perspective, Planners, Planners Making A Complete Tit Of Themselves And Bless, Planning, Point Of View, Positioning, Prejudice, Pretentious Rubbish, Relevance, Research, Resonance, Social Divide, Social Media
When I was at R/GA, we got invited to do a big pitch in China.
I was travelling a lot so asked some of my brilliant colleagues to help me with developing the overall strategy.
When I came back, I found they had done a ton of work.
Huge amounts of research.
Huge amounts of analysis.
Huge amounts of thinking.
It was fantastic, there was just one problem.
It was all wrong.
Not because what they had done wasn’t true or accurate, but simply because they’d fallen for planners achilles heel.
‘What they thought was interesting and new wasn’t interesting or new for the audience they needed to talk to.’
While they will never make that mistake again, you’d be amazed how much this happens.
I used to see it in China all the time.
Westerners coming into the country for the first time and throwing down all the things that they found fascinating without realising what they were saying was just normal life for anyone there.
The vast populations of cities.
The local alternatives to twitter, youtube and facebook.
Wechat’s amazing array of features that are embedded in everyday life.
The incredible migration of the country during the New Year festival.
The amount of money spent on 11.11
Yawwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwn.
It’s such an easy and dangerous mistake to make.
Driven by a pinch of arrogance here … a sliver of laziness there … and underpinned by a big dollop of what I wrote about a while back.
I see it all the time … doesn’t matter whatsoever if it’s strategists talking about cultures of other nations or cultures in other parts of their own nation.
Hell, some of the stuff I heard spouted in London planning circles have been bordering on embarrassing.
From using data without any element of context to allegedly reveal ‘why Northern values are unique values’ right through to a continuous barrage of repurposed and reclaimed ‘trend reports’ which enables them to state with utter certainty they know how ‘TikTok is shaping culture’ … despite never once referring to China, where the platform has been in operation for years and where culture there are literally light years ahead of the West in terms of how they use it and how they are influenced by it.
Seriously, when I see or hear this stuff, I wonder if they realise it say’s far more about them than the people they are supposedly expertly explaining?.
Look, I totally appreciate there are many reasons why this situation is occurring.
And as I said, there are many parties guilty of this situation.
But – and it’s a big but – we, as individuals and a discipline, have to take some blame for it.
Thinking we don’t have to interact with people to talk about people.
Believing having an answer is more important than having understanding.
Valuing individual revelation more than contextual appreciation.
All this does is lead to work that satisfies our ego while boring our audience to death.
We can be great.
We can be valuable.
We can push the potential of creativity.
But it won’t happen if we continue to think if it’s new to us, it must be new to everyone.
Filed under: A Bit Of Inspiration, Advertising, Agency Culture, Attitude & Aptitude, Authenticity, Brand, Brand Suicide, Business, Chaos, China, Colenso, Comment, Communication Strategy, Creativity, Culture, Deutsch, Diversity, Emotion, Empathy, Experience, Family, Imagination, Innovation, Insight, Jill, London, Management, Marketing, Martin Weigel, Metallica, Nike, Otis, Planners, Planning, Point Of View, Purpose, R/GA, Shanghai, Singapore, Social Divide, Sport, Technology, The Kennedys, The Kennedys Shanghai, WeigelCampbell, Wieden+Kennedy
When you’re my age, you get to look at your career and see the different phases that it passes through.
I remember one year at Wieden, we seemed to make more beautiful, highly-crafted physical books on culture than we did ads.
Now I’m a huge fan of these – and still do them – but that year I think we made about 10, which was frankly ridiculous.
Then there was the year I got told I’d spoken at more conferences than anyone at Wieden.
It wasn’t said as a diss, more a fact – though I do remember Luhr looking at me with the face of someone who couldn’t work out why anyone would want me to talk at their event.
He wasn’t wrong.
Then there was the year I seemed to be in every bloody Asian marketing book or article and then of course, The Kennedys.
It happens. It’s rarely an intentional thing, but the nature of the business means it can be like that … and while I’ll always prefer to be involved in creating stuff, it does let you feel things are evolving and that’s a good feeling.
Well this year is another one of those years.
Part of this is because of the situation the World is in and part of it is because of the situation I have found myself in.
However, whereas previous years have seemingly had singular focuses, this year has had two.
Icons of culture and podcasts.
Both have been pretty awesome.
Musicians … Fashion superstars … Gaming Royalty … Billionaires.
Frankly people who should know a lot better than to ever want me to work with them … and yet, for reasons I don’t understand but am utterly grateful for, they have.
It’s certainly very different to the work I’ve done in the past, but it not only is introducing me to a whole new world of creative expression – from developing new concert experiences to video game design to stuff that is genuinely almost impossible for me to describe as it’s just plain beautifully bonkers – it’s letting me work with people who are recognised as being the best in their field so to be in this position … and to have Colenso to look forward to in addition … feels like winning the lottery.
I know this all sounds like humble bragging – but that’s not the intent.
To be honest, it’s more about me writing it down so I never forget this feeling.
This moment.
Because as tough as it is for people all around the World, I am very, very fortunate so many good things have come my way.
But that’s not what this post is about, it’s about the other thing I’ve been doing a lot of.
Podcasts.
I’ve done a ton this year.
[Here and here and here for example]
Why people want to hear from me – especially when I write so much bollocks about my life on here – is another thing I don’t get … but it’s been fun.
Recently the lovely/stupid people at Colenso had chat with me for their Love This podcast …
We cover all manner of subjects … from running a planning gang to developing creativity in a pandemic to how to be a fucking idiot … so if you’re bored, an insomniac or are jealous of Colenso’s brilliance and are looking forward to the pain they’ll experience with me in the building, you can listen to it at one of these places.
Filed under: A Bit Of Inspiration, Advertising, Agency Culture, Attitude & Aptitude, Authenticity, Brand, Brand Suicide, Comment, Communication Strategy, Confidence, Content, Context, Crap Campaigns In History, Creative Development, Creativity, Culture, Differentiation, Egovertising, Empathy, History, London, Management, Marketing, Marketing Fail, Perspective, Point Of View, Positioning, Prejudice, Purpose, Relevance, Resonance, Social Divide
Let me start by saying I have a lot of respect for Charles and Maurice Saatchi.
What they did … the legacy they created … is, even now, amazing.
Their agency was responsible for so many of the ads that went on to define my childhood – both in good and bad ways – however, as I got older and entered the industry, I started to understand just how audacious they were in terms of what they thought the ad industry could be. And do.
Back then, their mantra was ‘Nothing Is Impossible’.
And they certainly lived up to it.
But while this led to some truly incredible work, it also led to the brothers ultimate downfall when they tried – amazingly and brilliantly – to buy Midland Bank.
There have been many reasons written about why their plan didn’t work out … and what happened subsequently … but I have to say, I’d imagine working for them at the time – with their sheer confidence, swagger and ambition – would have felt pretty intoxicating.
However this post isn’t about that, it’s about what happens when, in your quest to keep moving forward, you lose your values or self awareness and end up being a caricature of what you once were.
I’ve seen it happen.
I once worked with an advertising great who ended up believing everything they did was great, simply because they did it.
It didn’t take long before they were phoning in their work.
Not caring about what was going on around them.
Saying whatever they wanted because they believed whatever they said was wanted.
It was pretty tragic and I remember a very horrible conversation between us, where I said he had become the beast he had been obsessed with slaying.
It didn’t go well for me.
And, within a year, it didn’t go well for him … when his deluded arrogance took a step too far and his actions and behaviors couldn’t be ignored any longer.
Nowadays I occasionally see him spouting racist shit about immigration and foreign workers, which I find even more shocking given he spent so many years living across the World, not to mention – if rumours are to be believed – doing unspeakable things with certain people when he was in Asia.
But this isn’t a post about an old, short-lived, delusional colleague – nor it is to suggest the Saatchi brothers are anything like my old, delusional colleague … however this is about the moment [at least for me] when the Saatchi brothers revealed they may have not grown with the times, but were lost in old times.
This.
It was early Jan, 1990.
Saatchi was – I believe – the biggest agency in the World.
And the World was changing.
The party of the 80’s was over and everyone was trying to work out what the next decade had in store. One thing that had already started to happen was the fall of communism.
Protests had been happening throughout 1989 and they continued to gain momentum when, in November of that year, The Berlin Wall – a symbol of Communist/Western ideals – fell.
And it was on that wall Saatchi had placed that ad.
Not on the Western side, but the Eastern.
It wasn’t up for long, but they paid to have it there.
A way of showing their mantra.
An act of deliberate provocation for shock value.
An attempt to keep the spirit of 80’s excess alive.
A claim it was welcoming East German’s to independence and choice.
But the problem was, it wasn’t the 80’s anymore and so it came off as an act of commercial vulgarity. An act of cynical shamelessness to try and capture the headlines. And suddenly, the agency that could do no wrong suddenly went from being audacious to trying too hard.
Or said another way, Saatchi’s were trying to hold on to the past rather than lead the future.
Can you imagine an agency doing that now?
Don’t get me wrong, there’s still plenty of them out there that have a complete lack of self awareness … not to mention another bunch whose entire business model appears to be ‘doing things first’ … regardless of its value to culture, creativity or commerce … however I doubt even those guys would think doing this would be a good idea today.
Or at least I hope not.
And that’s why I believe a positioning is not as good as a point of view.
Because positioning’s are set in stone.
They don’t move with the times … they stand firm, shouting their same tune regardless of what is going on. But a point of view is different. There’s flex in that. It lets you express what you believe, but how you express it is shaped by what is going on around it.
There’s longevity in a point of view.
There’s resonance in a point of view.
There’s less need to shock, because you always speak what others are trying to say.
Saatchi’s continue to do great work.
Saatchi’s continues to be filled with great people.
But I’ll always wonder what they could have been if they’d not crossed the line from audacious to caricature.
You can read the story of the Berlin Wall ad, here.
Filed under: America, Attitude & Aptitude, Australia, Black Lives Matter, Comment, Culture, Diversity, Education, Empathy, Loyalty, Peace, Police, Prejudice, Racism, Relevance, Resonance, Social Commentary, Social Divide
When I was a kid, I wanted to be a police officer.
I was OBSESSED with becoming a police officer.
I read books. I talked to the coppers on the street. I looked up to them literally and metaphorically.
And while I absolutely believe the Police do an important job that is often undervalued, I also think the system they are made to operate in encourages behaviour that is not representative of the values and standards we have all been told they follow.
That is not a justification for wrongdoing – if they do the crime, then they should experience the full force of the law with absolutely no leniency whatsoever – however as police wrongdoing is happening on such a consistent basis all around the World, it does suggest the environment they are being asked to work within, is contributing to the situation in some way.
Which is why I found this comment on twitter interesting …
Now, I would imagine it was said with mischief in the eye … but there is truth in it.
Because where the Police are supposed to protect us, they have evolved into something that often feels more about controlling us … often for the good of the wealthy or the powerful.
I can’t imagine how difficult the job is … it must be a thankless task, especially with government leaders encouraging them to execute aggressive action rather than community integration … but something is obviously broken deep within.
Are all Police bad?
Of course not, just like criminals don’t follow the cultural or economic stereotypes the media, government and white people like to present us with.
And while blaming individuals or entire groups of people may make us feel better … safer … superior … more in control … the reality is so much of what goes on is because of the systemic and institutionalised systems so many people have to live and work within. Until that is accepted, investigated and fundamentally changed – rather than brushed aside as some sort of ‘liberal nonsense’ – we’re going to continue experiencing this pain, and quite frankly too many people have needlessly died and too many families have been needlessly destroyed to not accept there is a problem.
However much that puts the people in control in fear.
However much that shines a light on what we’ve all been complicit in creating.
However much that means governments become scared of the people rather than vice versa.
Filed under: A Bit Of Inspiration, Advertising, Agency Culture, Attitude & Aptitude, Authenticity, Comment, Confidence, Creativity, Culture, Cunning, Devious Strategy, Egovertising, Emotion, Empathy, Food For Thought, Health, Honesty, Influencers, Insight, Management, Marketing, Marketing Fail, Perspective, Prejudice, Relevance, Resonance, Social Commentary, Social Divide, Social Media, Standards
I’ve been watching a lot of movies that made a big impression on me in the late 80’s/early 90’s.
What a massive mistake.
Apart from Die Hard, Terminator and Point Break … everything else has been pretty horrific.
Seriously, either we had really, really, really low standards back then, or someone was putting something in the water.
Face/Off, Bad Boys and The Rock are particularly bad.
I LOVED those movies when I was younger. I thought they were amazing … but zoom forward 30 years and you want to scrub your eyes and brain with a wire brush.
It’s not the bad effects – I can understand them being rubbish – it’s everything else.
The lack of subtlety. The horrific dialogue. The insane levels of over-acting.
It is obvious that directors back then thought audiences were as thick as shit because the way they signpost every moment in the movie with overt ‘clues’ is insane.
From clunky dialogue that attempts to explain the implausible, to off-centre camera angles to highlight the ‘bad guy’, to music that blatantly tries to communicate how you’re supposed to feel or what you should be ready to experience.
One of the worst of all the moves I’ve seen recently is the 1991 Julia Roberts movie ‘Sleeping With The Enemy’.
I remembered this movie as one that tackled domestic violence at a time where it was hardly ever discussed.
That might be the only bit of it I remembered correctly.
Quite simply, it’s pants.
Filled with more holes than Edam cheese and more over-acting than an episode of ‘Crossroads’ from the 70/80′ … the only positive elements are the name of the film, Julia Roberts amazing smile and the house that features heavily in it.
What makes it all worse is the trailer doesn’t give any of that away.
I know trailers are designed to do exactly that, but the difference between what they set up and what you get is dramatic.
Here’s the trailer.
OK, so you either have to trust me this is setting you a false experience or you have to watch the movie for yourself and know it with all certainty … but none of this is actually the point of this post.
You see when I watch movies, I have this annoying habit of having to investigate their history while watching it.
The thing that caught my eye when I was watching Sleeping with the Enemy was that house.
Look at it.
So grand. So imposing. So much a symbol of wealth.
And while I saw places like that when I lived in the US, I was surprised to learn it was made just for the movie.
Of course I know this happens, but they tend to be on a set, not on a real beach … but here we were, with that exact situation.
And while it looks the home of the wealthy from the front, when seen from behind – it left a different impression.
That’s right, it looks like the sort of rubbish they used to make on Blue Peter with some cardboard and sticky black plastic.
And while this shouldn’t surprise me, it does highlight how much of life is an illusion.
From the social media we read to the pitches we embark on to the relationships we forge to the jobs we covet.
Of course, not everything or everyone is like this.
Some are like the famous Steve Jobs quote, “paint behind the fence”. … where their standards, values and attitude means they will do things others may not ever know or see, but is important to them as it not only gives them confidence of a job well done but let’s them feel they’re working for a company they can believe in.
However they are sadly the exception, even if they should be everyone’s ambition.
So as we enter 2021 with our hopes and dreams, it may be worth remembering so much of life is like the Sleeping With The Enemy house. Where what we are asked to see is not a true indication of what it going on.
And while that doesn’t mean it’s all bad, it does mean you can go into things with open eyes, you can avoid disappointment, you can set some boundaries, you can identify the real opportunity that will excite you, you can stop feeling bad if you have questions or doubts and you can be OK if you’re not living up to what others claim they’re living up to.
Because when we talk about a healthy work/life balance, it’s worth remembering it’s not just about time, it’s about attitude.