The Musings Of An Opinionated Sod [Help Me Grow!]


Why Alexa Has Destroyed Brand Building, Agency Partnerships, Audience Understanding And Creativity …

I know, that’s quite the title isn’t it.

Some would even say it’s ‘clickbait’.

Well, while I readily admit it’s slightly exaggerated, hang in there …

So years ago, Jill rang me to tell me she’d discovered Otis – who was about 4 years old back then – had made a shopping list of things he wanted to order on Amazon through Alexa.

Loads of stuff.

Fortunately for us, this included a range of items even Amazon can’t source.

Stuff such as: Eyeballs … Polar Bears … “Poo Poos” … and countless other weird shit his mind decided would be fun to own.

Putting aside the fact this proved he was most definitely my son, hearing his little voice recite all the things that were on his ‘ownership bucket list’ was wonderful, which is why we have never deleted it.

Not just so we can forever relive his childhood curiosity, but because it will be brilliant to play it when he has his 21st birthday – hahaha.

I say this because I recently read another evil genius use – or should I say, abuse – of Alexa.

This.

Why the hell had I never thought of doing this before?

On the positive, it has shown how mature I have become over the years. On the negative, it has highlighted how I am a groupie for mischief because you can be sure-as-hell I will be finding ways to do this to people from here on in. No wonder the guys at Q-Prime called me ‘immune to maturity’.

And while you may shake your head and call me a ‘sad bastard’ for wanting to do this, think of it as an act of revenge against the tech-bro boys.

Because as much as Alexa may have many uses and benefits … it has also fucked humanity. Teaching us to expect instant gratification for whatever we want, whenever we want it.

No moment for pause.
No time for consideration.
No appreciation of nuance.

Where the only thing that matters – and you are judged on – is the speed of the response.

It’s probably why so many brands love influencers.
Not simply because of their audience.
Not simply because of their popularity.
But because they will say EXACTLY what they want … without challenge, opinion or rearticulation.

I don’t blame the influencer for this, because not only are they making bank out of it, why should they give a shit … for them, the relationship is purely transactional and what they’re selling is access, not authenticity.

But I tell you who should care …

Clients.

But in these days where the main topic of conversation seems to be about ‘shouting at scale’ – read: believing media is way more important than working with people who know what to say and how to say it – is it any surprise that despite spending over US$1 TRILLION dollars on advertising last year, the industry feels like one homogenous, barren contrived-as-fuck blob?

Or as a client of mine recently said, “we’re past the brand building age and now in the brand shrinking era”.

I get instant answers are convenient.
I appreciate having people push back on you can be a pain.
But we need to get back to normalizing the value of objectivity.

Because the point of it is not to frustrate, but to stop you shouting into an echo chamber and building something that people helps people become something.

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Finally – as if it being Friday wasn’t good enough – I am away again for 11 days.

ELEVEN!!!

However it’s not all good news because if you’re in Perth, Western Australia … then Paris, France … then Beijing, China … I’m going to be in your hood so watch out.

Actually, it’s even worse for the people in Perth because I’m going to be shouting swearwords at the brilliant State Of Social conference.

That’s right, the wonderful, generous, kind idiots have invited me again … which means some people just never learn from their mistakes.

So have a good weekend/week. Unless you’re in Perth, Paris or Beijing.

See you around the 3rd Sept.

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