Filed under: A Bit Of Inspiration, Advertising, Agency Culture, Creativity, Culture, Internet, Marketing, Marketing Fail, Social Commentary, Social Divide, Social Media
Welcome back.
Did you eat copious amounts of Easter Eggs?
Well, regardless if you did or didn’t, this post is going to make you sick as a dog.
Long ago, when twitter first started, Andy pronounced Twitter, Twatter.
To be fair, in the early days it had a certain charm – like blogs – where there was a real community and it came together to support and encourage those around you.
But now …
Oh boy, now it’s either all out verbal warfare or chancers.
But there’s another group that has started making itself known.
The gurus.
Nothing sums up this group more than this:
Now Gaurav works for Clickup as their Chief Growth Officer … which means he’s no doubt, connected experienced and likely has a lot of things we could all learn from. Which is why I am confused he decided to write such a blatantly ridiculous tweet like the one above.
Yes, the ‘voice’ of Apple is an integral part of the brand, but the way he has phrased his words seems to suggest it’s the voice – not the technology, innovation or distribution – of the brand that has made it worth so much.
But even more bizarrely, he’s also insinuating his tips can help you be worth that much too.
Hahahahahahahahahahahaha.
Now maybe he made a mistake – we all do it, me more than most. However when I checked out his other tweets, they all seemed to exist in this little universe of like-minded, self-appointed gurus all saying the same sort of things.
Here’s a couple of them.
Good marketing can never solve for a bad product.
Bad marketing can never solve for a good product
Balance is the only answer
Or this gem …
Over 3.5 billion tweets are posted each week.
But most people are reading the wrong ones.
Here are the 10 best tweets from the week guaranteed to make you smarter:
The problem with social media is that anyone can be a legend in their own lunchtime.
Where it’s not about the work you’ve done, but the ‘following’ you have gained.
What’s even scarier is I’m seeing more and more agencies going straight to Twitter to hire people as if they’re the only ones that count.
And that scares me for 2 reasons.
1, They’re not. The absolute opposite if anything.
2. It feels ‘profile’ is more important than real work.
Maybe I’m wrong, but I’m pretty sure there’s way more great planners, creatives and suits NOT on twitter than there are on it. And while some of those bashing out their 280 characters are ‘proper good’, to think that is the only pool worth searching smacks of either delusion or laziness.
Once upon a time someone said, ‘those who can’t create music, write about it’ .
While that was pretty mean, I can’t help but think the modern equivalent of it would be:
Those who don’t create work, tweet about it.
Not entirely true – and also mean – but maybe something agency recruiters should keep in mind when trawling twitter to find their next twitter-famous hire.
Filed under: A Bit Of Inspiration, Advertising, Apathy, Attitude & Aptitude, Australia, Authenticity, Comment, Communication Strategy, Confidence, Content, Context, Creative Development, Creativity, Culture, Environment, Marketing, Perspective, Point Of View, Relevance, Resonance, Respect, Social Commentary, Social Divide, Strategy, Stubborness
Many years ago, I did a campaign for Australian ‘youth’ radio station, Triple J.
Triple J was a government funded radio station, but what set it apart was that it had a mandate to play new artists, preferably Australian, who were definitely not part of the mainstream crowd.
Think John Peel, but Australian.
What I loved about them was how much they divided opinion.
To some they were hope. To others they were noise.
But as we delved deeper, it became apparent the people who thought it was noise were basically proud the followers of the mainstream. The focus-group designed. The beige and the blunted. The average.
Now I appreciate that sounds massively judgemental … but what I found interesting was how companies had basically messed with the meaning of average in a bid to make more cash from customers.
In the old days, average was an achievement.
The meeting point between quality and cost.
Democratisation.
Progression.
Access.
But now average wasn’t that at all.
It was mainstream mediocrity.
Designed for easy, passive appeal. Mindlessness. A strategy of making beige act like gold.
Which led to the point of view of the work: The enemy of average.
Directly targeting anything that had been designed to dumb down rather than lift up.
We got into all sorts of mischief …
From placing warning stickers on all ‘easy listening’ artists in HMV [that saw us being threatened with legal action] … to running ads during mainstream TV to tell viewers they’re being murdered by averageness … to images of mainstream mediocre products being placed in public toilets so you could literally piss on them. [Beige Volvo anyone?]
And while this may all sound madness – and this was the 90’s so tastes were very different – we knew the only way to attract more listeners was to ensure we did it in a way that made our existing fans see we were fighting for what we believe, rather than pandering to popularity.
The old reverse psychology trick.
And it worked because ultimately this was just an extension of who they truly were.
Stubborn, opinionated, mischievous, audacious and uncompromising.
A teen who was very comfortable in playing with the uncomfortable.
And what this did was help build the cult of the brand … helping Triple J enter a new phase of growth while never looking like they were chasing fame.
Of course, they’re not the only ones who have pulled this off.
Playstation did it … NIKE have done it … Supreme do it … but the key to pulling this off successfully is knowing who you are and knowing who you’re for and frankly, not many can brands – or agencies – say that, especially these days.
What makes this even more amazing is how many agencies and companies bang on about their authenticity and purpose … but the problem is they can’t see what they’ve become: a mediocrity pleaser machine.
Of course the signs are there if you just scratch the surface.
Generic, mass audiences.
An aversion for sacrifice.
A desire to remove any sharp edges or opinion.
And while many think making a brand as easy to buy is the greatest way to achieve success, the thing they need to remember is the future goes nowhere in the hands of cowards.
Filed under: A Bit Of Inspiration, Advertising, Agency Culture, Attitude & Aptitude, Authenticity, Comment, Consultants, Content, Context, Creative Development, Creativity, Culture, Distinction, Emotion, Empathy, Experience, Friendship, Happiness, Insight, Linkedin, Loyalty, Marketing, Membership, Relevance, Resonance, Social Commentary, Social Divide, Social Media
Many years ago, Toby Young wrote a book by the name of this post.
It was a journey through his bad decisions, bad timing and bad acts.
And while there was a lot of genuinely funny moments in it, you couldn’t help think he was a bit of a twat – which was confirmed with many of his later actions, decisions and behaviour.
I say this because recently I had a dalliance with someone who could best be described as Toby Young, without the humour.
Look, I work in advertising so I’m used to working with twats.
There’s actually a lot less of them than people like to think, but the ones who are there are generally stupendous at twatdom.
But this interaction was not someone I work with … it was someone on Linkedin.
Yes … Linkedin. The platform that is to community what Boris Johnson is to leadership.
Now even though this person and I are not ‘connected’, I do kind-of know him.
He was in Asia when I was there and had a reputation for grandiose statements that rarely could be backed up.
Anyway, I hadn’t heard about him or seen him for literally years, so I was surprised when a few weeks ago, he suddenly came into my life.
He did this by writing a comment under a Linkedin post I’d put up about one of the biggest mistakes a planner can make.
He asked:
What’s the difference between thinking and planning according to you? And is there a difference? And how do you see modern day account planning influencing business and corporate strategy which is really what CEO’s want to see – they’re not interested in ads or creativity unless its making them money?
I answered as best I could … saying I felt he was implying some planners didn’t care about the impact creativity had on the clients business, just their ego and if that’s the case, maybe he’s spending time with the wrong planners, clients and creatives.
In the blink of an eye, he responded with these 2 gems:
First this …
“I’m not implying anything- I’m asking a question. I be;lieve that’s valid on a social media platform. What I’ve foudn theough Experience s that sometimes it’s better to just answer instead of reading too much into it.”
[Spelling mistakes were his, not mine]
And then this …
“You really don’t get social, do you? You can’t be focused and social at the same time. I’ve been studying clinical psychology and the mind for 7 years. It’s two ends of the same frequency . Planners are focused (head) creatives are social (HEART). Open your heart my friend before a surgeon does the job for you. Good luck. You’re mucking around with someone with a lot of medical knowledge and experience.”
That second comment was bizarre.
Judgemental. Condescending. Patronising. Almost threatening.
I have to be honest, I was quite impressed. It’s been a long time since I’ve come across such a prick who can get so personal and so insulting so quickly.
But then it got weirder, because he then sent this:
Seriously, what the fuck?
From slagging me off to interrogating the most stupid shit [like my bloody camouflage background????] to then asking me to give him free information and advice so he can win a client and charge them money for his ‘help’.
I guess I shouldn’t be surprised because Linkedin is full of people who think they can just ask or say whatever they want as long as it benefits them. I’m sure we’ve all had headhunters contact us for names of people they should talk to – when they’re literally being paid by clients to know people who they should talk to.
But there’s something about this persons manner that pisses me off.
Maybe it’s the contradiction between acting superior but still wanting stuff.
I can’t help but feel he is someone who read Neil Strauss’, ‘The Game‘ [who also wrote Motley Crue’s, admittedly great, The Dirt … which tells you a lot] and saw it as a philosophy for how to live rather than the exploitative, manipulative and destructive book it actually was.
Part of me really wants to name and shame him.
If he’s doing that to me, what is he like to others.
Women. Or juniors. Or anyone to be honest.
But I won’t because who knows what he’s going through however – as I mentioned in my final response to him – for all his alleged expertise in clinical psychology and social platforms, he sure hasn’t got the faintest idea how to communicate with people.
So I’ll leave him be but if he does comes back [again] I’ll simply point him to this post and hope he understands the responsibility for clarity of communication is with the communicator, not the recipient. Something tells me, he wouldn’t.
But what all this shows is a mistake that companies, platforms and agencies continually make with the idea of community.
I get why it’s so interesting to them, but the problem is – what they think is a community, isn’t.
A community isn’t where you go to continually satisfy your own needs.
In essence, that’s the total opposite of a community.
What a real community is something built on shared beliefs and values … where you want to work together to help push or achieve a common goal. It absolutely isn’t about personal benefit at others expense, it’s about something much, much bigger.
And while it’s power and influence can be enormous …
Linkedin doesn’t get this.
Agencies flogging membership and community doesn’t get this.
And this ‘competitive strategist’ doesn’t get this.
Because the key rule for a real community is about adding to it, not just taking.
Filed under: A Bit Of Inspiration, Advertising, Agency Culture, Attitude & Aptitude, Authenticity, Comment, Confidence, Creativity, Culture, Cunning, Devious Strategy, Egovertising, Emotion, Empathy, Food For Thought, Health, Honesty, Influencers, Insight, Management, Marketing, Marketing Fail, Perspective, Prejudice, Relevance, Resonance, Social Commentary, Social Divide, Social Media, Standards
I’ve been watching a lot of movies that made a big impression on me in the late 80’s/early 90’s.
What a massive mistake.
Apart from Die Hard, Terminator and Point Break … everything else has been pretty horrific.
Seriously, either we had really, really, really low standards back then, or someone was putting something in the water.
Face/Off, Bad Boys and The Rock are particularly bad.
I LOVED those movies when I was younger. I thought they were amazing … but zoom forward 30 years and you want to scrub your eyes and brain with a wire brush.
It’s not the bad effects – I can understand them being rubbish – it’s everything else.
The lack of subtlety. The horrific dialogue. The insane levels of over-acting.
It is obvious that directors back then thought audiences were as thick as shit because the way they signpost every moment in the movie with overt ‘clues’ is insane.
From clunky dialogue that attempts to explain the implausible, to off-centre camera angles to highlight the ‘bad guy’, to music that blatantly tries to communicate how you’re supposed to feel or what you should be ready to experience.
One of the worst of all the moves I’ve seen recently is the 1991 Julia Roberts movie ‘Sleeping With The Enemy’.
I remembered this movie as one that tackled domestic violence at a time where it was hardly ever discussed.
That might be the only bit of it I remembered correctly.
Quite simply, it’s pants.
Filled with more holes than Edam cheese and more over-acting than an episode of ‘Crossroads’ from the 70/80′ … the only positive elements are the name of the film, Julia Roberts amazing smile and the house that features heavily in it.
What makes it all worse is the trailer doesn’t give any of that away.
I know trailers are designed to do exactly that, but the difference between what they set up and what you get is dramatic.
Here’s the trailer.
OK, so you either have to trust me this is setting you a false experience or you have to watch the movie for yourself and know it with all certainty … but none of this is actually the point of this post.
You see when I watch movies, I have this annoying habit of having to investigate their history while watching it.
The thing that caught my eye when I was watching Sleeping with the Enemy was that house.
Look at it.
So grand. So imposing. So much a symbol of wealth.
And while I saw places like that when I lived in the US, I was surprised to learn it was made just for the movie.
Of course I know this happens, but they tend to be on a set, not on a real beach … but here we were, with that exact situation.
And while it looks the home of the wealthy from the front, when seen from behind – it left a different impression.
That’s right, it looks like the sort of rubbish they used to make on Blue Peter with some cardboard and sticky black plastic.
And while this shouldn’t surprise me, it does highlight how much of life is an illusion.
From the social media we read to the pitches we embark on to the relationships we forge to the jobs we covet.
Of course, not everything or everyone is like this.
Some are like the famous Steve Jobs quote, “paint behind the fence”. … where their standards, values and attitude means they will do things others may not ever know or see, but is important to them as it not only gives them confidence of a job well done but let’s them feel they’re working for a company they can believe in.
However they are sadly the exception, even if they should be everyone’s ambition.
So as we enter 2021 with our hopes and dreams, it may be worth remembering so much of life is like the Sleeping With The Enemy house. Where what we are asked to see is not a true indication of what it going on.
And while that doesn’t mean it’s all bad, it does mean you can go into things with open eyes, you can avoid disappointment, you can set some boundaries, you can identify the real opportunity that will excite you, you can stop feeling bad if you have questions or doubts and you can be OK if you’re not living up to what others claim they’re living up to.
Because when we talk about a healthy work/life balance, it’s worth remembering it’s not just about time, it’s about attitude.
Filed under: A Bit Of Inspiration, Advertising, Apple, Attitude & Aptitude, Authenticity, Colleagues, Comment, Complicity, Confidence, Content, Context, Creativity, Culture, Differentiation, Distinction, Diversity, Education, Emotion, Empathy, Experience, Friendship, Honesty, Individuality, Insight, Loyalty, Marketing, Martin Weigel, Paula, Perspective, Planners, Planning, Point Of View, Presenting, Relevance, Resonance, Respect, Social Commentary, Social Divide, Standards, Wieden+Kennedy
Hello. I’m back.
And because you’ve had no posts for basically 2 weeks, this is going to be a long one.
Yes, I know my posts are already waaaaaaay to long. Sorry, but deal with it.
I had a great time in LA and before that Australia.
Well, I say Australia – but it was in Perth which is closer to Singapore than Sydney.
Met lots of people.
Had good conversation.
It was fun … so thank you State of Social, for inviting me to come over.
I have always loved to go to talks. The stress of putting it together isn’t fun … but for me it’s also about visiting new places, hearing new perspectives and just generally chatting to new people.
And on the rare occasion I get to do a talk with people I know and love, then I get the added benefit – as screenwriter/director Nora Ephron once said was one of the happiest feelings on earth – of enjoying dinner with friends in a city or country none of you live in.
It’s one of my favourite feelings too.
And that’s why Cannes was so special to me.
The event – if I’m being honest – wasn’t that great. Certainly compared to previous times I’d been … and I’ve never really liked it in the first place. But this time it felt the whole industry was in full-on heads-in-the-sand mode.
Nothing highlighted this more to me than the relief/confidence the industry media reported a comment made by Torr – from Apple – in his speech when he said Apple will always need and use agencies. That may be true, but it doesn’t take a data scientist to realise Apple are doing more and more creative work in-house and even their specialist agency – MAL – is seemingly doing less for them.
But I digress …
Because my favourite thing of doing a talk at Cannes was this …
I love these two.
And I love this photo … me, Paula and Martin.
I didn’t exactly have to bully them to do the talk, but I knew I only wanted to do it if they said yes. And the reason for that was we would get to hang out properly for the first time ever.
By that I mean, physically be in the same place … because throughout our time together, we’ve either only met on Zoom or been in situations where just 2 of us would ever be in the same place/country.
So it was special. It was also different.
Because being in the same place – away from the responsibilities of time/life – meant we could properly connect. A deeper way to interact … argue … debate. I totally get why some people prefer working from home. I appreciate the financial impact of travel and time – but you get something more out of being with others ‘in the flesh’, so to speak.
Just like you can learn about other countries from the internet … it’s not the same as actually going there or working there.
But many are discounting this. Claiming they can do their job perfectly well from the comfort of their home. And they probably can … but the question is whether they’re growing and evolving doing it that way. OK, so many will think they are … and many may not care … but there’s a massive difference being immersed in an environment rather than sitting on the outside of it.
I still remember trying to hire someone for W+K Tokyo. They were keen but it was their first overseas move so were rightfully apprehensive. They eventually turned it down and when I asked why, they said they had spoken to someone they knew and they’d advised against it. So I asked if that person had ever lived overseas and they said no – but they’d ‘visited a ton of countries’.
And I am sure they had, but just like looking up a place on the internet doesn’t give you a full understanding about the culture or nuances of a country, either does ‘visiting’ one for a week or two on holiday.
Of course there’s huge amounts you can learn from wherever you are. And there will be stuff that is amazing, important and unique to your situation and nation. But to think there is nothing to learn from outside experiences, perspectives and interactions, is crazy.
And that’s why being with Paula and Martin was so wonderful.
Because we’re bonded by what isn’t common.
We come from different countries.
We all live in different countries from where we were born.
We have all lived in multiple different countries – in my case, double figures.
We [now] all work at different companies and on different clients.
We all have different experiences that has led to different viewpoints.
And while by today’s nationalistic philosophies, it shouldn’t work – in fact we shouldn’t even want to interact – it does. Because perspective and growth comes from the environments, interactions and challenges we embrace … even the stuff that isn’t comfortable.
Sure, it’s all about how you do it – and we do it with respect for the global experiences, exposure and standards we all bring to the table and the knowledge no one is doing it to hurt the other, but to expand perspectives and considerations – but it still can be challenging and we may still may not agree.
Then there’s the fact that we are three, white, privileged adults … so despite having lived in multiple countries and worked with brands on a whole range of challenges and audiences … there’s still huge amounts we want to learn from others outside our frames of reference or understanding.
And while I totally appreciate some don’t want to – or can’t do that – to discount its value says more about the people putting up the barriers and blinkers than it does about the value of the alternative.
And that’s why things like Cannes is important.
The engagements and lessons and interactions.
I wish it wasn’t so expensive so more people could immerse themselves in it rather than just play on the outskirts of it … but wanting to be grow is a noble thing.
And while we were talking at Cannes and had an opinion we wanted to share … we went there wanting to grow too.
And that’s why it was so good to be there. With them.
To listen. To learn. To debate. To argue.
But most of all, to want to be challenged, so we can grow.
I’m lucky to have them in my life. I’m even luckier I got to spend time with them in person.