Filed under: A Bit Of Inspiration, Advertising, Attitude & Aptitude, Birkenstocks, Brand, Brilliant Marketing Ideas In History, Cannes, Communication Strategy, Context, Creativity, Culture, Dysgraphia, Empathy, EvilGenius, Fear, Holiday, Imagination, Marketing, Martin Weigel, Otis, Paula
So I’m back.
And after an October where I went to Fiji, Australia, China and America … November is wonderfully static.
Don’t get me wrong, I love travelling … but that was ridiculous.
For all the talk of how COVID would change the way companies would work and interact, I’m meeting more and more people who are travelling more than they did pre-pandemic.
And that’s scary for a whole lot of reasons.
Personal, environmental, commercial.
Scarier than the that day where ghosts and ghouls are supposed to come out and haunt us. Also known as the day kids keep coming to your door demanding sweets.
Yes … that’s a terrible link to the point of this post, but I wrote it to originally appear on Halloween, but then I went to the US and missed my chance, so here we go.
Halloween in NZ is definitely less full-on than the US.
Oh my god … they love holidays and Halloween is one they embrace full-on.
When we lived in Manhattan Beach … it was like a community event.
The whole street would basically come out, all dressed in god-knows what, embracing the mood and the moment.
Obviously I hate that level of sociability … but even I got caught up in it, buying a ridiculously sized baby head from a shop, which I tried on in the car before casually looking to my right and seeing [1] I was next to a bank and [2] I had a security guard looking at me as if I was going to rob the joint.
Good times. Ahem.
Anyway, to keep with the ‘scary’ mood, Otis recently became the proud owner of these …
Yep … Crocs.
Fucking Crocs.
I know we talked about them recently in our ‘Strategy is constipated, imagination is the laxative’ talk … I know I have some sort of grudging respect that they are cool with charging $8 for each ‘personalised attachment’ you can add to the shoes … I know, with Otis’ dysgraphia, they are much easier for him to put on than many others … I know I can’t talk with my love of Birkies … but, but, but THEY’RE FUCKING CROCS.
Seriously, compared to them, Birkenstocks are liked pieces of art.
And yet they continue to live.
To thrive.
Like cockroaches of the footwear category.
Which means I have to salute their brand management and imagination.
Which is better than 99% of brands out there.
Which is why we put them in our Cannes talk.
And why I felt scared enough to put them in a post that was supposed to appear on halloween.
Filed under: Advertising, Agency Culture, Attitude & Aptitude, Authenticity, China, Chinese Culture, Comment, Content, Context, Corona Virus, Creative Development, Creativity, Culture, Design, Differentiation, Distinction, Effectiveness, Emotion, Entertainment, Environment, Fashion, Imagination, Individuality, Innovation, Leadership, Management, Marketing, Metallica, Perspective, Point Of View, Positioning, Resonance, Respect, Shanghai, Strategy, Technology
I appreciate the title of this post sounds dodgy.
Not to mention that photo. Let’s face it, me and fashion are hardly bedfellows.
But that photo [which is real, by the way] is to celebrate that next week I’m in China to attend the WWD World Fashion Summit.
I know … I know … it all sounds like I’m making something up so I don’t have to write any blogposts next week, but it isn’t.
I am an invited guest at one of the fashion industries most important conferences.
Of course it’s not because of how I dress, but for the work I do for one of my clients … the godfather of global street culture and the founder of the most successful, progressive and innovative luxury [contemporary and street culture] retailers on the planet: SKP and SKP-S.
I wish I could talk more specifically about the work I’ve done for him over the past 3+ years … because it has been some of the most creatively rewarding, commercially informing and artistically collaborative times of my career.
Put simply, he is one of the most audacious people I’ve ever had the privilege of working with.
Even François-Henri Pinault – the CEO of Kering – calls him one of fashions greatest pioneers.
And he is …
Hell, when I met him, one of the first things he said to me was:
“I want people to get used to living on another planet, because one day – based on how we keep treating this one – they’re going to have to do just that”.
Sure, it’s the words only a billionaire can say, but who wouldn’t be captivated by that?
But he’s not crazy …
In fact, the more time I spend with him, the more I recognise his genius.
I could write a 1000 blog posts about what I’ve learned from him …
What real entrepreneurship is.
What true conviction in your beliefs means.
What category disruption and innovation really looks like.
What you do to ensure luxury embraces the influence of street culture.
But that’s maybe for another day. What I will say is that despite being one of the most important and influential figures in fashion, he also loves his anonymity – preferring to make statements through the work he does … from pretty much every up-and-coming street culture brand you can point a stick at … to helping build the next-gen of fashion icons like Fenty and Gentle Monster through to building the most brilliantly bonkers [and most profitable luxury store on the planet] SKP and SKP-S.
[To give you an idea of how bonkers, their new offering in China, features a tapestry of gardens – designed by the architects of The High Line, in NYC – that is ¾ of a mile wide. And the reason they were able to do that is because all the infrastructure has been placed beneath ground, so it’s invisible to the naked eye until you are in the place. And if you think that’s bonkers, every location is wildly different in look and theme … but connected by a unifying story that’s more Marvel than BusinessWeek.]
But if that wasn’t enough, I get to go back to China.
The last time I was there, was Jan 3rd 2020 … just before COVID closed the World.
I think everyone knows what China means to me. It is the most special place in my life.
Yes, I know there’s a bunch of fucked up stuff that happens there, but there’s a bunch of fucked up stuff that happens everywhere … and in my 7+ years of living in Shanghai, I can honestly say I was blessed with generosity, friendship and acceptance.
It’s why I am proud Otis was born there.
It’s why I will challenge any prejudice or ignorance spoken about there.
It’s why I am so happy that I get continue to work with clients who are based there.
Of course, I know a lot will have changed in the intervening 3 years.
We used to say that the speed of China was so fast, that it was like a new generation was born every six months. And while it’s not anywhere like that now, it’s still more dynamic than most countries … which is why it makes perfect sense to hold one of the most important global fashion conferences there.
For all the ‘superficiality’ people say about fashion, I can honestly say that the more I’ve spent deep in the industry, the more inspiring I’ve found it.
The craft.
The imagination.
The focus on society, art and design.
The openness to different influences and ideas.
The desire to continually explore, imagine and challenge.
Or said another way … the stubborn commitment to allowing creativity to thrive, wherever it may take you.
Like with Metallica, this client has invited me to places I never even knew existed, let alone ever imagined I could be.
Magical people … imaginative ideas … insane possibilities …
But what’s made it even more amazing is they have asked me collaborate with these people and ideas … to find new ways to allow creativity to flourish – be it architecture, robots or writing stories that unite different worlds in different ways.
I appreciate it sounds like I’m bragging.
I guess I am.
But the reality is it’s more shock and gratitude.
I do think I am good at what I do, but to have all this – especially at my stage of career – does feel like I’ve won some sort of creative lottery.
And in some ways I have.
But the prize is not simply the work – or the cash – but the reminder …
Because the ad industry often sees creativity only through the lens of ads.
Oh sure, we’ll talk about craft and design, but it tends to always be in the context of communication.
Hell, we bang on about ‘big ideas’ when all we’re really talk about is big ‘advertising’ ideas.
There’s nothing wrong with that … advertising is creative and important.
But creativity is more than ads.
It has the power to shape and influence.
To create new meaning to old things and ignite deep emotions in the new.
It values culture and imagination far more than media channels and eco-systems … which results in the work being far more than ‘packaging’ for selling stuff, but creating the things that are worth buying.
I love the industry I work in. It has given me a life richer than I could ever have imagined. But somewhere along the line, it seems we love everything but the thing we’re supposed to love. Distracted by terminologies and techniques that – ironically – makes more things the same than different.
But fashion isn’t like that.
My client isn’t like that.
Which is why – you will understand – I’m so happy I won’t be here to write any posts for another week.
For once, your gain … is also mine.
So until the week after next, have fun. I know I will be.
Filed under: A Bit Of Inspiration, Advertising, Attitude & Aptitude, Authenticity, China, Colleagues, Communication Strategy, Content, Context, Craft, Creative Development, Creativity, Culture, Customer Service, Differentiation, Emotion, Empathy, Experience, Food, Happiness, Honesty, Imagination, Innovation, Italy, Leadership, Love, Loyalty, Management, Marketing, Mischief, Packaging, Resonance, Singapore, Social Divide, Standards, Strategy, Viz, Wieden+Kennedy
In the UK there was an adult comic called Viz.
It was filthy, hilarious and – for a long time – very successful.
And while they had many ‘star’ characters … from Sid the Sexist to errrrm, The Fat Slags … my favourite part of the magazine were the publishing company details.
Tucked at the bottom of a page, in extra small font, were a list of the people behind the magazine. Most people wouldn’t even see it, let alone read it … but if you did, you found magic in that small print.
Mischief. Personality. Information.
Nothing told you how much this was a labour of love for the people behind the magazine than their dedication to instilling their personality into every nook and cranny they could find … whether people would see it or not.
Brilliant stuff.
I say this because I saw a label a friend had put on a product they were selling at their shop.
Ai Ming was a planner in my team at Wieden+Kennedy.
She was very good … but decided one day, it was time for a change and so she went back to Singapore to open a Cheese Shop.
I know … sounds a bit random … but wait, it get’s better.
You see Ai Ming had an idea.
A way to combine her love of cheese and travel and be paid for it.
So she started The Cheese Ark … a cheese shop in Singapore, dedicated to selling cheeses from small, independent makers across Europe.
Oh but that’s nowhere near the end of the story …
So when she left Wieden – and before she returned to Singapore – Ai Ming went to work on a small farm in Italy for a few months. [I think]
While there, she discovered how amazing cheese tasted when it was made by people who loved and nurtured their product.
To her, it was a whole new world of taste and made every other cheese she had tried, feel unworthy of being labelled as such.
But she also learned something else …
You see she discovered many of these small, independent cheese makers were in danger of going under, because they didn’t have a way to compete with the big boys.
Said another way … this incredible tasting cheese could become obsolete.
So rather be sad, she decided to do something about it.
Enter The Cheese Ark … a shop that only sells cheese that originates from these small independent farms. A shop that is one of the only places in the World where you can get your hands on this incredible produce. A shop that charges enormous amounts of money to own a piece of their incredible cheese … not simply so you can have your taste buds tingled in ways you could never imagine … not simply because it allows you to show off to your friends about your good taste and status … not simply because it pays for Ai Ming’s travel, shop, employees and profit … but because by buying so much from each of these small farms across Europe, she can ensure that these small, independent cheese farms not only survive, but thrive.
Hence it’s called ‘The Cheese Ark’ … because its literally saving the lives of cheese.
How fucking incredible is that?
But Ai Ming is not just a creative business thinker, she’s full of personality and passion … which leads me to the point of this post.
You see I recently saw something that reminded me of those Viz publishing details I loved.
Something that communicated more than just the necessary details.
It was this …
How good is that?
I bloody love it.
A notice on a packet of cheese that’s more interesting, engaging, compelling and charming than 99% of ads – or any marketing material – out there.
Sure, not many people will see it.
Most may actively choose to ignore it.
But for those who do, they’re not just rewarded with the thrill of discovering something as enjoyable as the product inside it, they know they’re dealing with someone who really cares about what they do.
And they do. Because what Ai Ming has created is the Noah’s Ark of Cheese.
Filed under: Advertising, Apathy, Attitude & Aptitude, Brand, Business, Comment, Communication Strategy, Consultants, Creative Development, Creativity, Culture, Distinction, Emotion, Imagination, Management, Marketing, Marketing Fail, Perspective, Planning, Point Of View, Relationships, Relevance, Resonance, Respect, Strategy
Don’t get me wrong, commercial creativity has a job to do.
It needs to create the cultural conditions for people to think/act in ways that benefit your client.
What ‘benefit’ means is both open to debate and individual contexts and needs.
But here’s where the problem lies.
Because for many companies, it’s no longer about creating the cultural conditions … it’s explaining EXACTLY WHAT THEY WANT PEOPLE TO THINK, SEE AND DO.
What they think is ‘advertising’ is delusional dictator-ing. If dictatoring is a word.
And there’s 2 reasons why it’s delusional …
The first is people do what is in their best interests, not a companies. And so unless a company lets go of their fragile ego and God-complex, they’re never going to understand or resonate with their audience. Resulting in either being ignored, or forever ever having a utility style relationship.
The second is when your only focus is telling people what you want them to think, see and do … you often discover it’s exactly the same as what everybody else in your category wants people to think, see and do.
So you end up with this.
Brand gets a lot of stick these days.
Its whole role and value is being questioned.
But the irony is the problem isn’t with the value of brand, but the understanding of what some people think a brand is.
Because a brand isn’t contrived wrapping paper placed around a functional product feature … it’s an idea that is as distinctive for how it see’s the world as it appears in it.
That some people will find this shocking not only explains why we are subjected to such ugly noise day after day after day, but how little companies/venture capitalists/consultancies understand, respect and value culture.
Filed under: A Bit Of Inspiration, Agency Culture, Attitude & Aptitude, Context, Creativity, Culture, Dad, Daddyhood, Differentiation, Distinction, Diversity, Education, Effectiveness, Emotion, Empathy, Equality, Family, Fatherhood, Government, Happiness, Imagination, Inclusion, Individuality, Insight, Jill, Love, Management, Marketing, My Fatherhood, New Zealand, Otis, Parents, Perspective, Prejudice, Relevance, Resonance, Respect, Social Divide, Standards, Teamwork, Trust
I recently saw this piece of brilliance …
Isn’t it awesome?
Of course some people will think it’s cute … but wrong.
Whereas others may think it’s cute … and smart.
Putting aside the fact the responsibility for clarity of communication is with the communicator, not the recipient – which means the exam board have to accept their role in the answer given – it also highlights how one persons ‘normal’ is another persons ‘lateral thinking’.
I know that sounds a big leap for what is a young kids incorrect/correct answer to an exam question … but at a time where the British PM wants to kill the arts and freedom of expression for kids in schools – in favour of even more logical and rational studies – it’s a sign how early we try to destroy/control/devalue the imaginations of the young.
What I find ironic about the British PM’s stance is that he seems to be of the belief that having people study maths for longer will make everything better.
Putting aside the fact that much of the UK’s global influence – ignoring the violent invasions of other countries – has come from the arts, that’s a big call to make.
Even more so when you consider the financial mess the UK is in right now, has come from the hands of the very people he wants to encourage more of.
As a parent this situation is very difficult.
Of course we want our children to be set up to embrace life. But if they’re all being taught the same thing … in the same way … without consideration of what their own personal talents, interests and abilities are … then are you actually preparing them to thrive or simply survive?
Recently Otis got diagnosed with a learning difficulty.
I say difficulty, but really it’s a complication.
It’s called Dysgraphia.
While this doesn’t affect his ability to learn, it does affect how he does it and what he may be able to do because of it.
We are incredibly grateful the school he goes to – Birkenhead Primary – not only embraced this situation by changing the way he could engage and present his schoolwork. They did it by specifically tailoring their classes and approach to ensure Otis could participate in ways that actively played to his strengths while maintaining the pace of everyone’s learning. And if that wasn’t impressive enough … they were the ones who first noticed there may be an area of challenge for him and were proactive in acting on it.
The impact of this approach on Otis has been enormous.
Not just in areas of his schoolwork that were being impacted because of dysgraphia, but in his overall confidence, enjoyment and willingness to participate.
He has always been a kid who tries hard and wants to do the right thing [so definitely more like Jill than me] … but thanks to his teachers, he now feels he can express himself fully rather than having to become a smaller version of himself in an attempt to find a way to get through certain areas of class that challenged him because of his dysgraphia rather than his ability.
Frankly I doubt this would have happened if we were still in the UK.
Not because the teachers aren’t as good, but because the system doesn’t allow the sort of deviation of approach that Otis’ school created for him.
What’s scary is Sunak’s attitude towards education will only make this situation for kids like Otis, even harder.
Either actively leaving them behind or setting them up for a life of anxiety, guilt and feelings of inadequacy. And yet it doesn’t have to be that way.
So many of these complications aren’t barriers to learning capacity, just accessibility.
A bit of flexibility can unlock the full potential of a child, especially with the power of technology these days.
But the schooling system is increasingly about ‘targets’ rather than learning.
Preparing you for exams rather than life.
Systems rather than needs.
And while I totally accept creating an education system that caters to the masses as well as the edges is incredibly difficult, having a one-dimensional system that ‘succeeds’ by forcing compliance and oppression is not the solution either.
What the British PM needs to understand is making kids study maths for longer isn’t going to solve the UK’s economic woes. But maybe designing an education system that enables teachers to help kids learn how to play to their strengths, is.
Or to paraphase Sir Ken Robinson … see creativity and imagination as a strength, not a weakness.
We’re so lucky Otis’ school values potential rather than parity … but I can’t help but wonder how many other clever kids are out there who have been written off simply because the system would not allow for them to be recognised, embraced and helped.
When will certain governments understand an educated generation is a successful nation?
Probably when they understand school should be about learning not teaching and it’s an investment rather than a cost.