The Musings Of An Opinionated Sod [Help Me Grow!]


If You Need To Sleep This Weekend, Let Me Help You …

Late last year, the silver-tongued man with the honey voice – that’s Fergus of OnStrategy fame, if you were wondering – asked if we could do a podcast about our work with our latest client, Delivereasy.

I’ve always steered away from talking about work I’m a part of because – for all my ego – I don’t like the idea one person becomes the spokesperson for it. Especially a strategist. However on this occasion, I changed my mind … not just because it was Fergus doing the asking – and no one can say no to him, including Putin, probably – but the story behind how we ended up working together is funny and definitely about me.

Or said another way, about my inability to be professional.

And while the work we’re doing together has only just started … it’s already setting the foundation and tone for something special.

From the new logo we designed that had 17 members of the company tattoo it on themselves [Including one of the founders who had 1.5 million people watch it on TikTok resulting in him sitting next to someone on a plane from China, who recognised him because of it]

To promising the coach of the All Blacks a curry and naan bread every week if he brought back the Rugby World Cup to New Zealand./ [Which we downgraded to just a curry because he failed, ahem!]

To a bunch of ridiculous ads like the one above …

But better yet, there is sooooo much coming.

Mad, ridiculous and brilliant stuff.

And while I would say that, the reality is that with our situation, we know the only way we can win is to outsmart the competition rather than outspend them.

But what’s interesting is that while this approach is founded on a strategically sound argument, it can only happen when your client understands it as well as the implications of it.

And in this case, they do.

Not just strategically. But also in terms of the ambition we have for each other and what we want/need the work to be to help us get there.

Truth over harmony.
Transparency over power.
Trust over control.

The reason I’m telling you this is because you can hear what a great client sounds like by listening to the podcast.

Sure you’ll have to put up with me, but in the case of listening to Jean … you’ll definitely leave with a better taste in your mouth.

Have a great weekend and happy invasion, I mean Australia Day.

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I’m Not Quite Half The Man I Used To Be, But I’m Definitely Less …

Back in November of last year, I wrote about how I was eating healthy.

It was quite a big thing for me to talk about – which is weird, given I have absolutely no problem writing about death, unemployment or the size of my best friends appendage, to name but a few of the subjects I’ve waxed lyrical about that many smarter people would rather shut-up than share.

But since then, more things have happened and while I genuinely feel uncomfortable to write it, I am also quite proud of myself, so here we go.

You see what happened was back in August, my doctor asked me to spend 3 months focusing on my health. To try and retrain my habits. To make different choices about my diet. To see what might happen by doing it.

And while I’ve been a helpless – and willing – slave to the seductive powers of pasta and sugar for basically my whole life … I decided this was the time I was going to go all in.

So I did.

65g of carbs a day. 25g of sugar a day. 1700 calories a day.

Every day.

And while it was hard at first, once I knew what I could do – and eat – it was satisfying. Well … more satisfying than I imagined. And that only grew when the results of those first 3 months came in.

I’d lost 22kg.
I’d dropped 4 sizes in clothes.
I saw every one of my health measures hit ‘healthy’.
My doctor called to ask if I was OK as the results were so extreme, he thought either the original results were inaccurate or I was doing a different sort of damage to myself.

[For the record, he was wrong on both counts – I was just in a very intimate relationship with chicken and spinach]

And as good as all that was – and it was very good – the biggest change was that I have started to like myself for the first time in a long time.

Yes, I appreciate that sounds tone deaf and dramatic given there are people who face real challenges and problems, whereas I have an amazing family, a wonderful life and lifestyle and a rewarding and fulfilling job … but it’s true.

In my defence, I didn’t really realise it until I started coming out the other side. Mainly because I think the impact was over time … slowly but surely, bit by bit … until at some point, it found a way to settle permenantly just under my surface.

And while it only popped up to mess with me at certain times and moments – and I suspected what may be behind it all – it is only recently that I was able to confirm my concerns about my health, maybe more than my actual health, was the cause of it.

Or should I say, the concerns about my sub-optimal health.

Just to be clear, what I’m talking about is self-esteem.

God it’s a weird thing.

It’s in your power and yet you’re also powerless to it and I felt I was in its grip.Putting me in a corner that I didn’t think I could get out of so I adapted my ways and choices to try and counteract it, without realising I was just giving it more power over me in more ways.

Which is why as I have got more in control of my health, I have felt a bit of a rebirth.

A bit more confidence about what I can do.

A bit more happiness about who I am.

From the superficial to the deeply, deeply personal.

Part of this is because I’m now wearing smaller sized clothes than I have in literally decades and I’m almost ashamed at how much that has affected me. Of course, it’s also bankrupting me as I have to basically buy new t-shirts that no longer look like I’m wearing a man tent dress … but it has changed more than just the size, but what I choose. Because frankly, more things are now available to me and so I’m experimenting with clothes like I’m a 10 year old kid. Well, I say experimenting, but it really has come down to a few t-shirts in colours that aren’t black and some socks [which is, let’s be honest, already a shock given my Birkenstock obsession] in a range of ridiculous colours. Fuck, I even colour coded my t-shirt and socks once … something never ever done in my life. And – to be honest – never to be done again.

But it is in terms of my family that I am the most indebted.

Because I’ve likely increased the time I’ll be here for my wife and son.

OK, so there wasn’t a identified risk that was going to cut it short … but health is always going to make it last longer and that means everything to me.

Because I love my family.

Love every little thing about them.

Of course they can annoy the fuck out of me, but I am sure I am far worse to them – even though this shocks me as I’m obviously a saint.

But as my son is just 9, I want to be around for as long as I can. I want to see the life he builds, I want to be there for the choices he wants to make. I want to just be in his life and have him in mine for as long as possible. With my wonderful wife by my side. Building new adventures and sharing them. Together.

Now I appreciate that all sounds very Hallmark card … but I do, that’s maybe all I want in some ways … and I’d be denying the truth if I said I hadn’t wondered if this was going to be as possible as I hoped it would be.

And yet … I felt it was an impossible situation to change.

I wanted it.

I knew what could help it.

But I didn’t have the skills or the energy or the willpower. Always having an excuse why I couldn’t dedicate the time and energy to it. Which is mad given I have a fuck-ton of energy and willpower to do a bunch of other stuff … but I had convinced myself that I’d met my match and so that affected me deeply in my head. Loving my family but not knowing how to make sure that love could be around for longer.

I know, it sounds pathetic, but I bet I am not the only one who has faced this psychological prison. And just to be clear, it’s not that I hadn’t tried things to change it. I had. And failed … over and over again. Which not only made me feel a bit more shit about myself, but also convinced myself I was not going to win this battle.

Which is why the pride Otis has in what I’ve done that makes me almost cry with joy. And what breaks my heart is that he obviously had the same worries about how long I’d be around. Not overtly. Not daily. But he tells me how proud he is of me and how happy he is I’m ‘healthy’ … and so while no one knows when the ‘end day’ will come, removing some of the more blatant concerns that it could be sooner than you hope, is a psychological gift in itself.

Now I am not going to say if I can do it, anyone can.

I couldn’t do it for 53 years and you don’t have to be healthy to be happy.

I hate that attitude.

And I was happy … I’m just saying I’m happier now.

With myself.

Of course, that doesn’t mean I don’t have issues – I do, bloody loads of them – but it means I have less than I’ve been carrying, which is nice.

In fact, as of today, I have 30kg less problems I’m carrying – ha.

But let’s not ignore the reality that doing this is really fucking hard – especially at the start – and I needed a Doctor to basically scare me into it and needed to actively choose to not make excuses for not sticking with it. Which is why if anyone resonates with my story and wants to chat about their situation – or what I did to try and get out of it – then just get in touch and I’ll listen and share.

While there is a conscious mental decision to be made, at its heart it’s simply about food choices and portion choices. Oh, and investment … both in time and – sadly – money.

Because it’s a privilege to be able to do this, because – ironically – eating less costs more. Or it does if you want to make it easier.

But the good news is there’s choices that actually are good … and you’re talking to someone who thinks kebab and chips is fine dining. So if you want to know more, I’ll tell you what worked for me and how I did it and then you can decide what’s right for you.

Which leaves me to say a huge thanks to my family, doctor, clients, colleagues and whoever the fuck invented 99% sugar free buffalo sauce … because they made this happen. They made this possible,

And while I may fuck up occasionally, I now know I won’t fuck up every single mealtime and that’s a win in my book, because this journey has taught me things about myself and my habits that have been a revelation.

In fact the only thing I am disappointed about is I’ve still not used the overpriced bloody treadmill I bought. Though I’m glad I got the cool, foldable, wifi and bluetooth enabled one … which means there’s some things about me that will never change.

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Why We Need More John Deacon’s …

Once upon a time, I wrote a post about why we should be like Freddie Mercury in the boardroom.

To be honest, I also wrote about how we should be more like Freddie Mercury fullstop.

I still think that … but I also think there is another member of my favourite band we should embrace.

Not Brian May with his degrees, poodle haircut and home built guitar.

Nor drummer Roger Taylor … with his rock star smile, lifestyle and notches on the bedpost.

No, I mean the bassist … John Deacon.

On first impressions, John is a typical bass player.

Quiet.

Comfortable in the background.

Doing everything to not bring attention to himself.

Yes … I appreciate there are a few exceptions to this rule – Flea, Nikki Sixx, John Entwistle, even Level 42’s thumb slapping maestro, Mark King – but John is not one of them.

I once had him driving behind me in London and he was in a Toyota Yaris.

But behind the introverted persona was someone who was most definitely exceptional.

Not just in terms of writing some of the bands biggest hits – from Another One Bites The Dust to I Want To Break Free.

Nor do I mean in terms of still being married to his first love and having a bunch of kids who all live happily in Putney.

[His son used to have a great Youtube channel but sadly he took it all down a while ago]

No … what I mean by calling him exceptional is that he’s 10000% his own person.

Not in an arrogant rockstar way, but in his own way.

Have a look at this …

I bloody love that photo.

Love it.

Not just because it’s Queen live on stage.

Nor because Freddie is in his magnificent prancing poser phase.

But because despite being on stage, playing at deafening and blinding volume and wattage to tens of thousands of adoring fans, standing behind one of the most flamboyant and iconic rock stars of all time as – at the time of that photo – a member of the biggest band on the planet … John looks like he’s just come from his job working as an insurance salesman at a building society in Norwich.

Put simply, John didn’t give a fuck.

He loved the band – at least the majority of the time – but not enough to change who he was.

Where many would have succumbed to the pressure of being more ‘rock star’, John simply wanted to be more him.

Whatever ‘him’ was on any given day.

And what I love as much is the band didn’t give a fuck about it either.

Despite the other 3 members embracing their rock god characteristics – at least on stage – they accepted John for who he was.

Not that they could have got him to change if they tried.

Because while it has been well documented that John was a fragile soul – suffering from depression and always feeling slightly disconnected given he was the last member to join the band – John was as stubborn as a mule.

Not in terms of not listening to reason, but in terms of knowing who he was and what he believed.

At a time where the word ‘authenticity’ is banded about like it’s confetti … no one deserves that label more than John Deacon.

And while I am sure that led to all manner of tension in the band, they obviously trusted and respected him, even to the point they let him take control of the bands financial dealings … which not only resulted in them becoming multi, multi, multi millionaires, but – for a couple of years – becoming the highest paid company directors in the World.

We live in times where complicity is not just expected, but often demanded.

Where the rule of thumb is you fall in line with whatever the whim of whoever calls the shots.

But John Deacon didn’t follow that path.

Not because he was a rock n’ roll rebel … but because in his quest to be as good as he could be, he didn’t want it to come at the cost of losing who he was.

And while that may have resulted in John Deacon being one of the most underrated bass players of his time, we cannot forget it also resulted in him becoming one of the most successful musicians of all time.

And richest.

Despite never fitting in …

Be that with his choice of stage attire or the expectations of others.

Which leads to the point of this post …

Too often we feel we need to be like others to be accepted by others.

Adland is typical in this, but then so many other industries operate the same way.

It’s like group-think oppression … a clique that you feel you have to be a part of to stand a chance of being seen for yourself.

Which is mad and shit and rarely works out.

Which is why John Deacon should be a role model for us all.

Someone who never lost sight of who he was, what was important or what he expected from those around him.

Forever working hard but never taking anything for granted.

Including himself and his family.

From the outside, Queen may not come across as the poster child for ‘healthy working environment’.

And John Deacon doesn’t appear as the most natural of role models.

But as role models go – it may not be very rockstar – but it is very good advice to follow.

So wherever you are in your life or your career, be more John Deacon and find a job where they accept you like a member of Queen.

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Who Are You?

OK, I’m back.

Again.

And this time, I’m not going to be going away for …. hmmmmm, actually let’s not go there.

Let’s move on shall we?

So before I start, there’s 2 things to say.

1. Some may have seen this before, because I accidentally put the wrong publish date on it.

2. This is a week of long and – for me – serious posts. So don’t say I didn’t warn you.

The good news is that on Friday, you’ll be rewarded for it, with some news that benefits you as much as it does me.

Kinda.

Maybe.

OK, so one thing that drives me nuts is when brands talk in totally different voices to different audiences.

But there’s something that gets to me more, and that’s when the brand in question has tried to position themselves as some sort of ‘brand of the people’.

Case in point, Reddit …

I really like Reddit.

I think their ‘front-page of the internet’ is a brilliant place to play.

And then I saw this …

‘Where Engagement Meets Results’.

What the fuck is that about?

Oh I know what some will say …

“They’re trying to reach business people who discount Reddit as a commercially valuable platform”.

And maybe they are. But the irony is the easiest way to discount Reddit as a commercially valuable platform is having clients on there who only can communicate in the corporate monotone of the meaningless mission statement.

How insincere is a brand who speaks to their customers one way and business another?

How crazy is it that some think business people are a different species to ‘normal’ people?

How badly will Reddit’s audience react to work from companies who only speak business?

Now some may think I’m going over-the-top … they will remind me that we all ‘change’ our tone and personality dependent on who we are talking to.

And that’s true … to an extent.

But this isn’t a tonal change, this is character.

I read that and it’s a brand I don’t recognise …

Feels more like they should be called Beigeit rather than Reddit.

The ability to adapt your voice to different audiences shouldn’t mean changing who you are.

People who play golf have a dramatically different view to sport than those who play football … but Nike still do it in a way where you know and feel it’s them. Just like CTO’s in major corporations has different requirements to those who want a laptop for home … but you never feel Apple changes who they are to communicate with them.

Brands who fundamentally change their personality in a bid to engage different audiences literally don’t know who they are. Worse, their customers may start to question that too.

Reddit are amazing.

Their audience is diverse, engaged and productive.

And while I appreciate some in business may not understand that, if you have to alter who you are, do you want them anyway?

Years ago I was doing work for Triple J … a government funded, youth radio station in Australia.

Unlike other ‘government funded’ media, Triple J was someone with real credibility, driven by championing and breaking new artists, discussing topics commercial radio wouldn’t touch with a barge pole and absolutely no advertising.

So when they came to us asking for help, we knew straight away that whatever we did had to ensure their current audience didn’t feel Triple J was selling out by advertising for more listeners.

While you may think this meant we went niche, we did the opposite.

Built off an idea we called, ‘enemy of the average’ … we went into mainstream media with messages that challenged audiences about the mediocrity they were engaging with.

Radio.
Newspapers.
Cinema.
Magazines.
Nightclubs.
Television.

Wherever mainstream audiences were, we were there too.

And while many hated our work [it was even discussed in Australian Parliament] it not only attracted the largest audience increase in Triple J’s history, it reinvigorated their existing audience because they saw the brand they love stay true to who they are, despite wanting what they didn’t have.

I get we’re in different times.

I appreciate the idea of any risk is unpalatable for so many.

But nothing is as dangerous as changing who you are to attract people who aren’t your audience.

The brand voice is more than how you talk. Or look. It’s how you look at the world … and if you’re consistent with that, then you can express yourself in a million different ways and always be yourself.

But too many brands, despite what they say, don’t want to be distinct.

They see it as having the potential to alienate an audience.

To which I say this …

While you may think being something to anyone means you can engage more people, the fact is, the most power to build the value of your brand is when you are everything to someone.

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Growth Comes From Challenges, Not Just Lecturing …

Hello. I’m back.

And because you’ve had no posts for basically 2 weeks, this is going to be a long one.

Yes, I know my posts are already waaaaaaay to long. Sorry, but deal with it.

I had a great time in LA and before that Australia.

Well, I say Australia – but it was in Perth which is closer to Singapore than Sydney.

Met lots of people.
Had good conversation.

It was fun … so thank you State of Social, for inviting me to come over.

I have always loved to go to talks. The stress of putting it together isn’t fun … but for me it’s also about visiting new places, hearing new perspectives and just generally chatting to new people.

And on the rare occasion I get to do a talk with people I know and love, then I get the added benefit – as screenwriter/director Nora Ephron once said was one of the happiest feelings on earth – of enjoying dinner with friends in a city or country none of you live in.

It’s one of my favourite feelings too.

And that’s why Cannes was so special to me.

The event – if I’m being honest – wasn’t that great. Certainly compared to previous times I’d been … and I’ve never really liked it in the first place. But this time it felt the whole industry was in full-on heads-in-the-sand mode.

Nothing highlighted this more to me than the relief/confidence the industry media reported a comment made by Torr – from Apple – in his speech when he said Apple will always need and use agencies. That may be true, but it doesn’t take a data scientist to realise Apple are doing more and more creative work in-house and even their specialist agency – MAL – is seemingly doing less for them.

But I digress …

Because my favourite thing of doing a talk at Cannes was this …

I love these two.

And I love this photo … me, Paula and Martin.

I didn’t exactly have to bully them to do the talk, but I knew I only wanted to do it if they said yes. And the reason for that was we would get to hang out properly for the first time ever.

By that I mean, physically be in the same place … because throughout our time together, we’ve either only met on Zoom or been in situations where just 2 of us would ever be in the same place/country.

So it was special. It was also different.

Because being in the same place – away from the responsibilities of time/life – meant we could properly connect. A deeper way to interact … argue … debate. I totally get why some people prefer working from home. I appreciate the financial impact of travel and time – but you get something more out of being with others ‘in the flesh’, so to speak.

Just like you can learn about other countries from the internet … it’s not the same as actually going there or working there.

But many are discounting this. Claiming they can do their job perfectly well from the comfort of their home. And they probably can … but the question is whether they’re growing and evolving doing it that way. OK, so many will think they are … and many may not care … but there’s a massive difference being immersed in an environment rather than sitting on the outside of it.

I still remember trying to hire someone for W+K Tokyo. They were keen but it was their first overseas move so were rightfully apprehensive. They eventually turned it down and when I asked why, they said they had spoken to someone they knew and they’d advised against it. So I asked if that person had ever lived overseas and they said no – but they’d ‘visited a ton of countries’.

And I am sure they had, but just like looking up a place on the internet doesn’t give you a full understanding about the culture or nuances of a country, either does ‘visiting’ one for a week or two on holiday.

Of course there’s huge amounts you can learn from wherever you are. And there will be stuff that is amazing, important and unique to your situation and nation. But to think there is nothing to learn from outside experiences, perspectives and interactions, is crazy.

And that’s why being with Paula and Martin was so wonderful.

Because we’re bonded by what isn’t common.

We come from different countries.
We all live in different countries from where we were born.
We have all lived in multiple different countries – in my case, double figures.
We [now] all work at different companies and on different clients.
We all have different experiences that has led to different viewpoints.

And while by today’s nationalistic philosophies, it shouldn’t work – in fact we shouldn’t even want to interact – it does. Because perspective and growth comes from the environments, interactions and challenges we embrace … even the stuff that isn’t comfortable.

Sure, it’s all about how you do it – and we do it with respect for the global experiences, exposure and standards we all bring to the table and the knowledge no one is doing it to hurt the other, but to expand perspectives and considerations – but it still can be challenging and we may still may not agree.

Then there’s the fact that we are three, white, privileged adults … so despite having lived in multiple countries and worked with brands on a whole range of challenges and audiences … there’s still huge amounts we want to learn from others outside our frames of reference or understanding.

And while I totally appreciate some don’t want to – or can’t do that – to discount its value says more about the people putting up the barriers and blinkers than it does about the value of the alternative.

And that’s why things like Cannes is important.

The engagements and lessons and interactions.

I wish it wasn’t so expensive so more people could immerse themselves in it rather than just play on the outskirts of it … but wanting to be grow is a noble thing.

And while we were talking at Cannes and had an opinion we wanted to share … we went there wanting to grow too.

And that’s why it was so good to be there. With them.

To listen. To learn. To debate. To argue.

But most of all, to want to be challenged, so we can grow.

I’m lucky to have them in my life. I’m even luckier I got to spend time with them in person.

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