Filed under: A Bit Of Inspiration, Auckland, Community, Context, Culture, Food, Love, Loyalty, Pride, Professionalism, Small Business
This is the last week of blog posts for 2025.
I know … I know … it’s the Christmas gift you’ve all wanted.
And it gets better, because not only is this post relatively short, it’s also relatively harmless.
But like a scammer trying to lull someone into giving them their credit card number, I should warn you … the rest of the posts this week are long.
Like seriously long.
And while I am in no doubt you won’t read them, they’re actually quite good. Or at least one of them is … hahaha.
So with that warning now formally announced, I’ll leave you with a post about Amy and her ‘Fig’ delivery company … and what we can all learn from it.
I appreciate the last couple of posts have been a bit serious, so I thought I would tone it down a bit. Even though, underpinning it all … is a serious point.
If you look hard enough.
So recently, on a walk, I saw this …
Now, I get figs are delicious.
I get restaurants often need and use them.
But an ‘on-demand’ delivery service for them?
It may initially sound bonkers but I love it exists.
So many people only value ideas ‘with scale’ that they ignore the power of servicing niche.
Sure, it may not make them trillions but they know specifically who they are, what they do and who they are for which is more than many companies who spend tens of millions desperately trying to ‘be something for everybody’ and finding out they’re nothing for no one.
I suppose the point of this post is that while there are many definitions of success – scale is, contrary to what many say, only one of them. Which is why if you have an idea for a business … don’t evaluate it simply by ‘how big can it be’, but think in terms of how important it can be to someone and how happy it will make you.
There’s a lot of celebration for big talking, big names … but frankly, Amy at Figs Direct is more inspirational to me than most of them.
Filed under: A Bit Of Inspiration, Attitude & Aptitude, Complicity, Confidence, Conformity, Corporate Evil, Humanity, Love, Management
They say you get wiser when you’re older.
I’m not so sure of that.
You just get more efficient at doing the bits you know, over and over again.
The other stuff? Well that hides, waiting to make a grand entrance. To knock you off your feet or grapple you to the floor.
Sometimes you’re aware of what that thing is through the years spent trying to hide or run from it. But some can be a total surprise …triggered by an event or situation you didn’t even know was an event or situation. And then, seemingly without warning, you find yourself suddenly caught between the glaring headlights of others derision and judgement and the bright spotlight of your own despair and mortification.
We are all fucked up in our own little ways.
The failing is not in our inability to be perfect; it’s the energy we waste pretending we all are.
Someone I met recently admitted to me they were “fucked up” … and said it in a tone that suggested they truly feared the consequences of sharing their secret.
And while they didn’t go into detail regarding the burden they carry, I know some of its impact has been the complete rejection of things that made them feel good and alive. I know, it sounds counter-productive … it IS counter-productive … but when you face this level of pressure, the mind works in mysterious ways and you convince yourself you’re doing the right thing even though you are burning much of what could be good, down to the ground..
There are so many people who are in this situation.
Trying to pretend they’re OK while not dealing with the trauma they probably experienced at some point in their childhood and/or are experiencing right now in their adulthood. Often through – and because of – work.
The amount of young people I met in China recently who are literally exhausted is terrifying.
Sure there are a number of contextual elements that have contributed to it.
The first generation experiencing a slowed-down China economy.
The over-reliance on social media for both identity, community and belonging.
The lack of jobs but with the same high filial expectations.
They are all real reasons and the result is this generation of young, talented kids don’t know how to cope, mainly because they never were taught how to cope – both because they were brought up by parents who never had to deal with things like this as they were economically fortunate – either personally or because of the times – plus they weren’t exposed to technology that made the pressure to achieve even greater. Add to that a schooling system that is far more functionally orientated than emotional and you get this horrible, perfect storm.
Anyway, back to this person I met – who is not from China, but reflects the same mindset.
Since I met them, I’ve discovered just how deeply the impact of their situation has been on them and the people around them – and it has devastated me to be honest. They are a brilliant, talented individual who needs help but feels having that would invite failure into their life. Why? Because platforms like Linkedin tell them – thanks to all the bullshit ‘opinion leader’ pieces – careers and reputations are built on seamless, intellectual perfection, which is obviously bollocks but to young people out there, that is all they know.
Which is each and every one of us is complicit in the situations so many young professionals experience. Which is why if I could relive the moment I met then once again, I would reply with a much more articulate answer.
“We all are”.
I hope they read this post. I hope they reach out. Or I hope they let me reach them.
Look after our young … they’re going to run our future and if we want a good one, we need to give them good habits, good skills and a good understanding of emotion not just function.
Filed under: Attitude & Aptitude, Comment, Love, Loyalty, Mum, Mum & Dad, My Childhood, Respect
Today would have been my Mum’s 93rd birthday.
The only thing more amazing than that is that it means she has been gone a decade.
The irony is that while Mum is always in my life, it’s the anniversaries – specifically birthdays and death – where her absence is more of the focus.
And what an absence it is.
I’ve talked a lot about her generosity, but what was so amazing about it was how she expressed it in a multitude of ways …
Time, patience, open-mindedness, forgiveness, resilience, encouragement … it was all on offer, all of the time.
She had the ability to acknowledge her perspective was always just that – hers – and so disengaging from that allowed her to listen, learn, understand and grow from people expressing their realities.
That didn’t mean she always agreed with what she heard, but she did always give the space, environment and conditions that allowed others to show, share and say what they felt and believed.
It was a superpower to be honest, and one – as I grow older – I feel is even more important than ever before.
She’d be aghast at where the world is right now.
Growing up in Italy during World War 2 – with her family as part of the resistence – her sense of righteousness was cemented early and deeply, but now …
Well, decency has gone out the window.
I don’t just mean in the obvious ways … but the small.
People not bothering to respond to you.
People always having self interest in every action and interaction.
People believing their needs and contexts trump everyone else’s.
But Mum was not like that. If anything, she was too much the other way.
Everyone liked and respected my Mum because she gave them 3 things regardless of situation, context of background.
Time.
Respect.
A desire to understand rather than judge.
This last point is especially important because, as I wrote in 2017, even the military and police have understood the power of nonjudgmental understanding as a potent interview technique.
The point is, we hear all these politicians, businesses, celebrities and Linkedin luminaries bang on about how they have the solution/system to sort everything out … and yet I’ve not heard one of them talk about the importance of time, respect and an environment for understanding rather than judgement.
Which is why I can’t help but feel, one of the key reasons we’re in the state we’re in is because of this decade of absence.
Mum, I love you.
Happy, happy 93rd birthday.
I hope you’re with Dad, holding hands and I hope you’ve never been missed so much and by so many as you are today.
Big kisses and hugs.
Rx
Filed under: 2025, A Bit Of Inspiration, Advertising, Agency Culture, Anniversary, Attitude & Aptitude, Career, China, Colleagues, Creativity, Friendship, Love, Loyalty, Management, Planning, Professionalism, Relationships, Resonance, Respect, Shanghai, Wieden+Kennedy
One of the most special times of my life – not just career – was working at Wieden+Kennedy.
Specifically Wieden+Kennedy Shanghai.
Of all the adventures and experiences I’ve had in my life, it stands out highest simply because I feel a deeper sense to China and its people than any other place I’ve ever lived.
It helped that I was there during a time where the World needed China more than China needed the World – so I found myself invited into meetings and situations that frankly, few people – let alone strategists – would ever get to experience.
Wieden were amazing to me personally and professionally but I paid them back in droves.
But that said, leaving was very difficult.
They wanted me to stay.
A big part of me wanted to stay.
But I’d been there for a lonnnnnng time, I’d done pretty much everything that could be done – including starting and running The Kennedys – plus I had a young boy who needed a different environment to grow up in.
So with very bitter sweet tears, I said goodbye to a magical place in a magical country. Except I said it in a way where they would forever remember me. Specifically as the pain-in-the-fucking-arse I’d been to every single person in that place for seven fucking years.
You see about 6 weeks prior to leaving, I had 600 of these stickers made.
I then proceeded to spend the next 5 weeks hiding them everywhere.
From the – then – refurbished Shanghai office to all the local W+K hangouts, like Baker & Spice, Jamaica Blue, Little Catch and, of course, Nike HQ.
It made some people furious. Specifically one person. Which made me especially happy because in terms of making a final decision whether to stay or go, they were the determining factor on why I left.
And over the years, people would send me a photo where they had come across one or two.
And despite it now being 8 years … there’s still some there.
In fact, there’s now more than just some.
You see a few weeks ago, I was in Shanghai and was invited to visit the office.
I had not been in the place since I left … but given I’d now been away longer than I was there, it felt OK to go in.
And it was lovely and familiar.
But then it was a place where I did a lot of growing up.
And made a lot of friends … friends who are with me for life.
Which is why it was extra special for me to see some familiar faces from my time there.
And because of this, I wanted to honour the place and give them something new to show my gratitude and love.
So I gave them this:
That’s right, I made a new sticker to accompany the old ones.
“But how many stickers?” I hear you cry.
Well I couldn’t possibly divulge that information because it would ruin the fun of finding all of them, but in the interests of friendship, here’s a clue:
Now I fully appreciate this act of ‘love vandalism’ may result in them never inviting me back, but I do hope they see it as my own special way of showing my deepest and sincerest respect to a place and country I truly love.
Because Wieden Shanghai and China wasn’t just a place I lived and worked …
It was where I was reborn.
Filed under: 2025, A Bit Of Inspiration, Advertising, Agency Culture, Ambition, Aspiration, Attitude & Aptitude, Career, China, Clients, Colenso, Colleagues, Comment, Community, Context, Contribution, Creative Development, Creativity, Culture, Curiosity, Effectiveness, Emotion, Environment, Family, Fear, Honesty, Hope, Imagination, Individuality, Katie, Love, Loyalty, Luck, Management, Martin Weigel, Metallica, Miley, Mr Ji, Paula, Perspective, Planes, Planning, Relationships, Relevance, Reputation, Resonance, Respect, Standards, Strategy, Success, Wieden+Kennedy
Once upon-a-time, I hired a head of planning for NIKE at Wieden Shanghai.
They’d come to my attention via a colleague who’d worked with them in the past.
On top of that, they had a good pedigree of work and – just as importantly – they loved sport.
I was excited to welcome them into the team and everything was good … until it wasn’t.
One evening, I received an email saying they’d thought about it and didn’t want to do it.
I understood the cold feet, they were US based and I was asking them to move to China … but we had spent a lot of time discussing this and they had assured me they were up for it.
And they probably were – when it was theoretical.
Everything is fine when it’s theoretical.
The problems always lie once you move to reality.
What bugged me was this person refused to get on the phone to discuss it. They sent their email and in their mind, that was the only correspondence they were going to enter into.
Was I pissed?
Yeah, initially I was … because we’d invested a lot of time and effort into helping this person get a good taste of what the opportunity was, what life was like here and what we’d do to make their move as easy as possible. Add to that, I always take huge responsibility when bringing people over from another country and it all felt like they had just wasted our time a bit.
But by the emorning, I was fine with it.
In fact, I was bloody happy about it.
Because if they didn’t want to come to us, I sure as hell didn’t want them to be with us.
Now I appreciate that may sound cold as hell – and I was grateful they made the call before they actually moved here – but I haven’t got the time to waste on people who aren’t excited about what they could be doing and learning and who only want to repeat or surround themselves with the stuff they know and have done.
We used to have a lot of those people apply to be at Wieden Shanghai.
Same with Colenso, albeit to a lesser degree.
People who want to work at the agency, but don’t want to move for it.
Oh they say all the right things.
They complain about all the right things.
But then you realise they don’t want to change any of the things.
They prefer to be a blame thrower rather than an opportunity grabber.
I find that bonkers … especially for strategists … but it happens more than you could ever imagine. People only focusing on what they lose rather than all the things they gain.
And you gain a lot. In every single possible way.
But that’s not what this post is about …
Because the person I hired to replace the person who walked away, was the brilliant Paula Bloodworth.
THAT Paula Bloodworth. The fucking weapon of strategy and creativity.
A person with a reel that is better than entire agencies, let alone strategists.
And while I take absolutely no credit for all she has gone on to achieve, I do express my gratitude to the person who pulled out the job.
Had they not done that, Paula would not have entered my life … and given she is one of the most important people in my life – not as a colleague, but a full-on friend – that is something I feel eternally grateful for.
In many ways, my job at Colenso followed a similar story.
They’d hired a CSO from Australia, but before they could move, COVID happened and they realised they didn’t want to leave where they were.
It was at that point, Colenso saw I’d been made redundant from R/GA and – having almost got together in 2015 – they put in a call.
Had that not happened, I’d likely still be in the UK or back in the US … rather than at a place that is increasingly more special to me with each passing year.
‘Accidental Luck’ is everywhere …
Hell, we’re in talks with someone who embodies this on steroids.
Where they sent a VERY speculative email at the very moment a candidate we were talking to, pulled out.
OK, it helps they’re talented and have a ton of potential we see and can/will grow … plus there’s the good fortune we have a new client who is not only based in the very country they’re from, but also works in the same category they’ve been focused on for the past few years and they want to become what they want have always wanted a brand in that category to be … but suddenly a person we may never have known – let alone hired – could be someone we get to call a brilliant new member of our strat gang soon.
Hopefully.
For fucks sake, hopefully, hahaha.
[And if they don’t, they don’t – we all move on – however the real lesson they need to understand is what I write about next in this post … that is if they read this blog, which they don’t. Which is another sign they’re smart … haha.]
Which goes to the point of this post.
We can plan our careers to within an inch of their life.
We can study and follow the latest theories and systems.
We can spend time looking at every possible permutation.
We can demand every part of the job is described in minute detail.
Hell, we can even write 20 Linkedin posts a day, every single day.
But none of that – absolutely none – matters as much as being ready to act when the opportunity strikes.
Yes, it’s nice to think you will always have companies come to you.
Yes, it’s nice to think you will always have options and choices.
But often, the best thing you can do for your career is be ready to go when someone else isn’t.
If I am being honest, I owe pretty much everything I have ever done to the fact I’ve always been willing to move to wherever the best opportunities was located and then work my ass off to make great things for them.
Or said another way, if I heard of something exciting [and credible] was on the table, I was on the plane.
No if’s.
No buts.
No umming and ahhing.
I was sprinting towards it.
Doesn’t matter if it was an agency in China, an artist in America or a fashion designer in Italy … if it is interesting, intriguing and scary-as-fuck, I am there.
Now of course I appreciate not everyone has the ability to do this.
I also understand that ‘moving countries’ for a job has become infinitely harder.
And I get that there are occasions where opportunities can turn into fucking nightmares.
[Though that’s very rare as long as you stick to the rule that is detailed a bit further below]
But this isn’t really about your willingness to move countries – though that can help – it’s more about your hunger to go after what excites and interests you …
That doesn’t mean a role has to be perfect.
Frankly, when companies say there are no faults, that is ALWAYS a red flag … it’s more about whether the opportunity excites you and if the company and the person who will be your boss have a track record of consistently doing good shit. Maybe not pulling it off every time, but always pushing to do interesting things and having a on-going history of doing it.
It’s how I ended up working at Wieden … which definitely isn’t perfect.
It’s how I ended up working with Artists … who definitely aren’t perfect.
It’s how I ended up working with amazing creatives … who definitely aren’t perfect.
It’s important, because for all the good things the Bloodworth’s, the Weigel’s – and dare I say it – the Campbell’s have achieved, one of the biggest reasons for it is whether it’s a boss, a team, a company, a client or even a creative opportunity … we never, ever, ever look a gift-horse in the mouth.