Filed under: 2025, A Bit Of Inspiration, Advertising, Agency Culture, Anniversary, Attitude & Aptitude, Career, China, Colleagues, Creativity, Friendship, Love, Loyalty, Management, Planning, Professionalism, Relationships, Resonance, Respect, Shanghai, Wieden+Kennedy
One of the most special times of my life – not just career – was working at Wieden+Kennedy.
Specifically Wieden+Kennedy Shanghai.
Of all the adventures and experiences I’ve had in my life, it stands out highest simply because I feel a deeper sense to China and its people than any other place I’ve ever lived.
It helped that I was there during a time where the World needed China more than China needed the World – so I found myself invited into meetings and situations that frankly, few people – let alone strategists – would ever get to experience.
Wieden were amazing to me personally and professionally but I paid them back in droves.
But that said, leaving was very difficult.
They wanted me to stay.
A big part of me wanted to stay.
But I’d been there for a lonnnnnng time, I’d done pretty much everything that could be done – including starting and running The Kennedys – plus I had a young boy who needed a different environment to grow up in.
So with very bitter sweet tears, I said goodbye to a magical place in a magical country. Except I said it in a way where they would forever remember me. Specifically as the pain-in-the-fucking-arse I’d been to every single person in that place for seven fucking years.
You see about 6 weeks prior to leaving, I had 600 of these stickers made.
I then proceeded to spend the next 5 weeks hiding them everywhere.
From the – then – refurbished Shanghai office to all the local W+K hangouts, like Baker & Spice, Jamaica Blue, Little Catch and, of course, Nike HQ.
It made some people furious. Specifically one person. Which made me especially happy because in terms of making a final decision whether to stay or go, they were the determining factor on why I left.
And over the years, people would send me a photo where they had come across one or two.
And despite it now being 8 years … there’s still some there.
In fact, there’s now more than just some.
You see a few weeks ago, I was in Shanghai and was invited to visit the office.
I had not been in the place since I left … but given I’d now been away longer than I was there, it felt OK to go in.
And it was lovely and familiar.
But then it was a place where I did a lot of growing up.
And made a lot of friends … friends who are with me for life.
Which is why it was extra special for me to see some familiar faces from my time there.
And because of this, I wanted to honour the place and give them something new to show my gratitude and love.
So I gave them this:
That’s right, I made a new sticker to accompany the old ones.
“But how many stickers?” I hear you cry.
Well I couldn’t possibly divulge that information because it would ruin the fun of finding all of them, but in the interests of friendship, here’s a clue:
Now I fully appreciate this act of ‘love vandalism’ may result in them never inviting me back, but I do hope they see it as my own special way of showing my deepest and sincerest respect to a place and country I truly love.
Because Wieden Shanghai and China wasn’t just a place I lived and worked …
It was where I was reborn.
Filed under: 2025, A Bit Of Inspiration, Advertising, Agency Culture, Ambition, Aspiration, Attitude & Aptitude, Career, China, Clients, Colenso, Colleagues, Comment, Community, Context, Contribution, Creative Development, Creativity, Culture, Curiosity, Effectiveness, Emotion, Environment, Family, Fear, Honesty, Hope, Imagination, Individuality, Katie, Love, Loyalty, Luck, Management, Martin Weigel, Metallica, Miley, Mr Ji, Paula, Perspective, Planes, Planning, Relationships, Relevance, Reputation, Resonance, Respect, Standards, Strategy, Success, Wieden+Kennedy
Once upon-a-time, I hired a head of planning for NIKE at Wieden Shanghai.
They’d come to my attention via a colleague who’d worked with them in the past.
On top of that, they had a good pedigree of work and – just as importantly – they loved sport.
I was excited to welcome them into the team and everything was good … until it wasn’t.
One evening, I received an email saying they’d thought about it and didn’t want to do it.
I understood the cold feet, they were US based and I was asking them to move to China … but we had spent a lot of time discussing this and they had assured me they were up for it.
And they probably were – when it was theoretical.
Everything is fine when it’s theoretical.
The problems always lie once you move to reality.
What bugged me was this person refused to get on the phone to discuss it. They sent their email and in their mind, that was the only correspondence they were going to enter into.
Was I pissed?
Yeah, initially I was … because we’d invested a lot of time and effort into helping this person get a good taste of what the opportunity was, what life was like here and what we’d do to make their move as easy as possible. Add to that, I always take huge responsibility when bringing people over from another country and it all felt like they had just wasted our time a bit.
But by the emorning, I was fine with it.
In fact, I was bloody happy about it.
Because if they didn’t want to come to us, I sure as hell didn’t want them to be with us.
Now I appreciate that may sound cold as hell – and I was grateful they made the call before they actually moved here – but I haven’t got the time to waste on people who aren’t excited about what they could be doing and learning and who only want to repeat or surround themselves with the stuff they know and have done.
We used to have a lot of those people apply to be at Wieden Shanghai.
Same with Colenso, albeit to a lesser degree.
People who want to work at the agency, but don’t want to move for it.
Oh they say all the right things.
They complain about all the right things.
But then you realise they don’t want to change any of the things.
They prefer to be a blame thrower rather than an opportunity grabber.
I find that bonkers … especially for strategists … but it happens more than you could ever imagine. People only focusing on what they lose rather than all the things they gain.
And you gain a lot. In every single possible way.
But that’s not what this post is about …
Because the person I hired to replace the person who walked away, was the brilliant Paula Bloodworth.
THAT Paula Bloodworth. The fucking weapon of strategy and creativity.
A person with a reel that is better than entire agencies, let alone strategists.
And while I take absolutely no credit for all she has gone on to achieve, I do express my gratitude to the person who pulled out the job.
Had they not done that, Paula would not have entered my life … and given she is one of the most important people in my life – not as a colleague, but a full-on friend – that is something I feel eternally grateful for.
In many ways, my job at Colenso followed a similar story.
They’d hired a CSO from Australia, but before they could move, COVID happened and they realised they didn’t want to leave where they were.
It was at that point, Colenso saw I’d been made redundant from R/GA and – having almost got together in 2015 – they put in a call.
Had that not happened, I’d likely still be in the UK or back in the US … rather than at a place that is increasingly more special to me with each passing year.
‘Accidental Luck’ is everywhere …
Hell, we’re in talks with someone who embodies this on steroids.
Where they sent a VERY speculative email at the very moment a candidate we were talking to, pulled out.
OK, it helps they’re talented and have a ton of potential we see and can/will grow … plus there’s the good fortune we have a new client who is not only based in the very country they’re from, but also works in the same category they’ve been focused on for the past few years and they want to become what they want have always wanted a brand in that category to be … but suddenly a person we may never have known – let alone hired – could be someone we get to call a brilliant new member of our strat gang soon.
Hopefully.
For fucks sake, hopefully, hahaha.
[And if they don’t, they don’t – we all move on – however the real lesson they need to understand is what I write about next in this post … that is if they read this blog, which they don’t. Which is another sign they’re smart … haha.]
Which goes to the point of this post.
We can plan our careers to within an inch of their life.
We can study and follow the latest theories and systems.
We can spend time looking at every possible permutation.
We can demand every part of the job is described in minute detail.
Hell, we can even write 20 Linkedin posts a day, every single day.
But none of that – absolutely none – matters as much as being ready to act when the opportunity strikes.
Yes, it’s nice to think you will always have companies come to you.
Yes, it’s nice to think you will always have options and choices.
But often, the best thing you can do for your career is be ready to go when someone else isn’t.
If I am being honest, I owe pretty much everything I have ever done to the fact I’ve always been willing to move to wherever the best opportunities was located and then work my ass off to make great things for them.
Or said another way, if I heard of something exciting [and credible] was on the table, I was on the plane.
No if’s.
No buts.
No umming and ahhing.
I was sprinting towards it.
Doesn’t matter if it was an agency in China, an artist in America or a fashion designer in Italy … if it is interesting, intriguing and scary-as-fuck, I am there.
Now of course I appreciate not everyone has the ability to do this.
I also understand that ‘moving countries’ for a job has become infinitely harder.
And I get that there are occasions where opportunities can turn into fucking nightmares.
[Though that’s very rare as long as you stick to the rule that is detailed a bit further below]
But this isn’t really about your willingness to move countries – though that can help – it’s more about your hunger to go after what excites and interests you …
That doesn’t mean a role has to be perfect.
Frankly, when companies say there are no faults, that is ALWAYS a red flag … it’s more about whether the opportunity excites you and if the company and the person who will be your boss have a track record of consistently doing good shit. Maybe not pulling it off every time, but always pushing to do interesting things and having a on-going history of doing it.
It’s how I ended up working at Wieden … which definitely isn’t perfect.
It’s how I ended up working with Artists … who definitely aren’t perfect.
It’s how I ended up working with amazing creatives … who definitely aren’t perfect.
It’s important, because for all the good things the Bloodworth’s, the Weigel’s – and dare I say it – the Campbell’s have achieved, one of the biggest reasons for it is whether it’s a boss, a team, a company, a client or even a creative opportunity … we never, ever, ever look a gift-horse in the mouth.
Filed under: A Bit Of Inspiration, Death, Emotion, Empathy, Friendship, Humanity, Life, Love, Loyalty
Got to be honest, I am glad to see the back of September.
There’s been some really good bits, but there’s definitely been a cavalcade of bad.
They say bad news comes in 3’s, well September proved it can come in much bigger numbers than that.
Which leads to the point of this post … and it’s bleak. Especially for a Tuesday. But it’s also real.
You see, the older you get, the more you welcome death into your life.
I’m not talking about celebrities, I mean friends, family members or friends of the family.
Of course, this can happen at any age – after all, I lost my Dad when I was still in my twenties and the posts I wrote following Mum’s death capture the emotional rollercoaster it can trigger in all of us – but growing old does tend to increase the level of loss you feel when learning of someone passing.
I know that sounds counter intuitive given you experience it more, but it’s true. Mainly because you never really get used to it happening.
Sure, the pain and sadness varies depending on who it is and the relationship you had with them, but it always affects you.
Even more so when the people are younger than you.
Over the last couple of months – literally 8 weeks – I’ve learned the sad news that 6 people I knew, had died.
SIX.
Three were ex-colleagues, one was a generous soul who I’d met a number of years ago and 2 were dear friends.
While I got on well with all of them, we weren’t living in each-others pockets beyond the odd note, the odd Instagram comment and the annual ‘birthday’ best wishes.
It wasn’t always like that, but life has a way of impacting availability even if you really try for it not to … which may explains why – bar Billy – I discovered their sad news via social media.
I wish I could say my first reaction was shock, but it wasn’t … it was confusion.
In each case I would read the ‘update’ on social media and then look at attached photo and not understand how these two things were connected.
One representing the worst of life. The other, showing them in the most vibrant expression of it.
And then, when I finally registered the reality of the situation – I found myself just going down a rabbit hole of their life.
Trying to understand what had happened.
Trying to know more about the life they had lived.
Trying to learn about the relationships that mattered most to them.
Trying to make sense of the last days, weeks and months of their life.
Trying to find the last time we had spent a good amount of time together.
Of course none of this changes the tragedy of it all, but in a weird way it helped me feel connected to them while also honouring them.
And I have felt a real need to honour them because they were all amazing people in a whole host of amazing ways.
Much better than I will ever be.
Now I appreciate this may all sound like I’ve gone mad but this approach has really helped me come to terms with their loss and if there’s one thing I’ve learned in the dealings with death – what works for you, is all that matters.
But that doesn’t mean it hasn’t hurt.
Hasn’t left scars.
If truth be told, the impact of their loss – underpinned by the shitshow that is my eye and another friend dealing with the rapid decline of a parent who has been in my life my whole life – has had a pretty devastating effect on me.
It’s made me question a lot of things …
Decisions I’ve made.
Decisions I’ve yet to make.
The things I put my energy into.
The things I am expected to put my energy into.
All the sliding doors moments that I have walked past rather than walked through.
And while that all sounds bleak, the reality is it has served as an important reminder that so much of how we live is focused on what we should do rather than what we want to do.
That does not mean it justifies any act of selfishness … but it does validate embracing the opportunities, possibilities and people who bring you the greatest happiness, pleasure or excitement.
I’ve not always been the best at this.
I’ve allowed life to get in the way of what – or who – energises my life far too often.
I’ve seen people, places and opportunities pass me by that – had I stopped worrying about what I am expected to do – could have had a profound effect on many aspects of who I am and how I live.
That doesn’t mean I am disappointed with what I have and what I have done – far from it – I feel incredibly fortunate to be able to be so bloody blessed in so many ways. But it also doesn’t blanket the fact I’ve let moments, people and possibilities slip through my fingers that I felt at the time were potentially hugely important to me or good for me, because I allowed things I shouldn’t have regarded as more important at the time, be more important.
Maybe out of duty.
Maybe out of routine.
Maybe out of fear for realising what I’d settled for versus what I could have done or had.
A long time ago, a friend of mine told me their approach to life was “live a little bit more stupidly”.
I still really like that.
A little bit more stupid might be the most sensible thing I’ve ever heard.
Which leads to the point of this post …
Life’s short.
Far too short to spend it with pricks, processes and problems that take more from us than add to us … and yet most of us find ourselves doing exactly that in some way. Every single day.
Of course I appreciate it is rarely out of choice, but it happens because life is always happening … but what the results in is us often failing to appreciate what’s passing us by.
Or worse, what’s getting ready to say goodbye.
I think about ‘lasts’ quite a lot.
Last meal.
Last hug.
Last laugh.
Last conversation.
A last and final goodbye.
And while we rarely know when the end is going to come, the one thing we can do to counter it is to be present in the things that make us happy and the lives of those who matter most.
Not just when death is approaching, but when opportunity is screaming.
Which is why I hope this post might inspire someone to make the time to make that call.
To a loved one.
A friend.
A family member.
A colleague.
A significant other.
A significant other, you’ve never shared that with.
A person you’ve let a pointless disagreement become a stranger.
Because if losing one of those people hurts, I can assure you knowing you let them go before they even left is even worse.
Life isn’t perfect.
It can be messy and complicated.
Which is why the connections that matter should be all that matters.
However unlikely, inconvenient or challenging they may be to sustain.
Last thing.
I get this sounds like I’m sad. Well I am. But here’s the thing – so I should be. If I wasn’t, that would be far scarier … so know that I write this because I am good, just frustrated I’ve needed the worst of times to remind me to seize the best of life.
So to September, I say goodbye.
Apart from a couple of special things that happened, you were an asshole, which is why I hereby lay you to rest.
Thank God.
Filed under: Advertising, Agency Culture, Ambition, Aspiration, Attitude & Aptitude, Cars, Comment, Communication Strategy, Confidence, Consultants, Context, Corporate Evil, Creative Development, Creativity, Culture, Effectiveness, Egovertising, Emotion, Empathy, Experience, Focus Groups, Grifting, Logic, Love, Luck, Marketing, Marketing Fail, Perspective, Planning, Point Of View, Process, Relevance, Research, Resonance, Respect, Standards, Status, Stupid
We’re surrounded by processes and systems.
Each and everyone proclaiming to be ‘the right way’ to do something.
A way that claims effectiveness … efficiency … accuracy and performance are all but guaranteed.
And while it is true that in many cases, they increase the odds of good things happening … that’s all they do.
Sure, many have a ton amount of data accompanying them to back things what they say … but as we all know about data, when used right [or wrong] you can make it say or prove anything you want it to.
The reality is our industry, pretty much all these systems are less a shortcut to wealth and prosperity, and more an insurance policy against failure and destruction.
Nothing wrong with that other that it does the opposite of what many claim and instead, champions conformity more than liberation. But then what do you expect when many of the people doing the spouting of systems and processes have a vested interest in everyone using those very systems and processes.
Again, I’m not suggesting you ignore all these things. As I said, many play an important role in developing products and brands … however when someone suggests they’re ‘the secret to success’ and must be embraced to the letter – then you need to think about whose success are they really talking about.
It’s why I bloody loved this interview with Marc Andreessen – the businessman, venture capitalist, and [former] software engineer. Specifically the bit about ‘why hyperlinks are blue’.
OK, so he tries to rationalize it at the end, but fundamentally what he says is: “blue is my favorite colour”.
That’s right … the colour of our hyperlinks were chosen.
By a human.
Because he liked that colour.
Kind of reminds me of the ‘wings’ on a Cadillac.
There was absolutely no functional reason for them to exist other than the fact the designers just thought it looked better with them.
That’s it.
And with that, they turned a car into an icon. And here lies a key lesson …
Sometimes, the things we like are simply because we like them.
There may be many alternatives.
There may be other possibilities.
But at the end of the day, some choose things for no other reason than it works for them.
And at a time where everything needs to be justified … rationalised … reviewed and tested … I think those people deserve credit for backing their belief, judgement, vision and preference.
It’s easy to do what a system tells you to do.
It’s easy to follow what others tell you is right.
But it takes confidence to embrace what you believe is the right thing to do. And while I acknowledge some will suggest this approach is an act of ego and arrogance … when you consider how many of these ‘dot-to-dot logic™ systems and ‘researched-to-within-an-inch-of-their-life’ campaigns/brands/products fail to perform [often because the impact or output they create is deemed secondary in importance to the adherence of every step of whatever system or logic process you have committed to using] you could argue the person who backs their judgement is no less an idiot than the person who outsources all their responsibility to someone else?
Whether we like it or not, sometimes the best things are a product of someone doing something they preferred.
They will justify it.
They will rationalize it.
But underpinning it all, is their acknowledgment that before they can think about satisfying others, they need to satisfy themselves … and frankly I find that a pretty honourable act.
Filed under: Attitude & Aptitude, Comment, Love, Loyalty, Mum, Mum & Dad, My Childhood, Respect
Today would have been my Mum’s 93rd birthday.
The only thing more amazing than that is that it means she has been gone a decade.
The irony is that while Mum is always in my life, it’s the anniversaries – specifically birthdays and death – where her absence is more of the focus.
And what an absence it is.
I’ve talked a lot about her generosity, but what was so amazing about it was how she expressed it in a multitude of ways …
Time, patience, open-mindedness, forgiveness, resilience, encouragement … it was all on offer, all of the time.
She had the ability to acknowledge her perspective was always just that – hers – and so disengaging from that allowed her to listen, learn, understand and grow from people expressing their realities.
That didn’t mean she always agreed with what she heard, but she did always give the space, environment and conditions that allowed others to show, share and say what they felt and believed.
It was a superpower to be honest, and one – as I grow older – I feel is even more important than ever before.
She’d be aghast at where the world is right now.
Growing up in Italy during World War 2 – with her family as part of the resistence – her sense of righteousness was cemented early and deeply, but now …
Well, decency has gone out the window.
I don’t just mean in the obvious ways … but the small.
People not bothering to respond to you.
People always having self interest in every action and interaction.
People believing their needs and contexts trump everyone else’s.
But Mum was not like that. If anything, she was too much the other way.
Everyone liked and respected my Mum because she gave them 3 things regardless of situation, context of background.
Time.
Respect.
A desire to understand rather than judge.
This last point is especially important because, as I wrote in 2017, even the military and police have understood the power of nonjudgmental understanding as a potent interview technique.
The point is, we hear all these politicians, businesses, celebrities and Linkedin luminaries bang on about how they have the solution/system to sort everything out … and yet I’ve not heard one of them talk about the importance of time, respect and an environment for understanding rather than judgement.
Which is why I can’t help but feel, one of the key reasons we’re in the state we’re in is because of this decade of absence.
Mum, I love you.
Happy, happy 93rd birthday.
I hope you’re with Dad, holding hands and I hope you’ve never been missed so much and by so many as you are today.
Big kisses and hugs.
Rx