Filed under: 2025, A Bit Of Inspiration, Advertising, Agency Culture, Apathy, Aspiration, Attitude & Aptitude, Audacious, Authenticity, Comment, Context, Creative Brief, Creative Development, Creativity, Culture, Effectiveness, Emotion, Empathy, Imagination, Management, Marketing, Marketing Fail, Planning, Play, Point Of View, Process, Provocative, Relationships, Relevance, Reputation, Resonance, Respect, Stupid, Success, Work
So I have good news.
This is the last post for a week.
Yep, I’m away. Again.
Not because of whatever happened with the result I wrote about yesterday – but something else. Though if the result wasn’t good yesterday, the week away for me is going to be very bitter sweet because something that should be full of crazy wonderfulness is going to be infected by sheer fucking panic. But let’s stay positive shall we and ignore the fact I started a company called cynic – hahaha.
[I also, let’s not forget, started a company called Sunshine, which proves I am the living embodiment of a ‘gemini’, haha]
Anyway, I say you have ‘a week’ rest from this blog but I have written a post for next Friday because it’s Halloween and I couldn’t resist posting something truly horrific.
A blast from the past that no one needs seeing again but still makes me laugh.
So apart from that, you’re free from me for one whole week.
What a way to see in the weekend …
So with that, I’m going to leave you with this …

I saw the above recently and it reminded me of a meeting I was in once, where an HR person talked about ‘cultural fit’.
Now I get what they meant – from a theoretical place – but it was what they were trying not to say that bugged me.
Because in essence, they were saying they valued the complicit and consistent over the interesting and challenging.
They didn’t care that people who questioned or pushed were actually doing it because they wanted to help the company be even better … to them, they saw them as ‘problems’ who they could discount or disregard under the guise of being a ‘wrong cultural fit’.
Don’t get me wrong, I appreciate good companies have strong cultures … a set of principals, values and behaviours that the people within shapes who they are and how they act. But too many organisations mistake this for control and complicity when in reality, it’s about expression, standards and possibility.
And it’s why I loved that piece But here’s the thing, these people make great shit a possibility.
Sure, I get they often need to be surrounded by those with the skills and abilities to both interpret what they say and action it … but without them, you are forever lost in the middle.
Yes I get for some that is exactly where they want to be … but for those with hunger, ambition, a desire for originality, craft and possibility, that’s literally the worst place you can find yourself positioned.
And yet too often, it’s these ‘big talking companies’ who have embraced protocols and processes that filter these people out immediately … replacing them with an endless stream of plastic and beige puppets. It’s why as much as these sorts of individuals can cause all manner of headaches and mayhem – and I say this both as someone who fits this description as well as someone who seeks out people of this description – they remain the individuals who I love to work with and hire the most.
And there’s a reason for that …
Because not only do you never know what they’ll come up with – and often they don’t know wither – you can be sure it will be smart and impossible to forget.
Or to be more poetic …
They are like comets flying across a night sky. They might not stay around for long, but boy … do they always shine bright.
Which leads to something else.

Recently London School of Economics [LSE] asked me to write a piece for their business management and strategy curriculum.
I don’t know if was because they thought my perspective would educate their students or serve as a warning of what NOT to do, but it was lovely to be asked.
The one thing they wanted me to specifically talk about was how I have been able to build and lead successful teams wherever I’ve worked.
And without blowing my own trumpet, I have.
Whether it’s been at different agencies or different countries, I’m proud I’ve been able to help nurture strategically intriguing, creatively interesting teams. Where every place I’ve been, has enjoyed a period that has come to define the department, the agency, the client, the category, the work we create or – most importantly – the people who are there.
The reason that’s so important to me is that where strategy is concerned, you can never be sure if you’re making a difference or you’re just riding on the coat-tails of the talent that was – and is – already there.
Or said another way, are you good or are you lucky?
And while I’m definitely lucky – both in terms of where I’ve worked and who I’ve got to work with – I do believe I’m pretty good at developing people and gangs – and I choose the word ‘gang’ very deliberate.
You see the word ‘gang’ means you have a motley crew of different people with different talents and outlooks who are united by a common philosophy, enemy and planning identity … whereas a department tends to be a production line of similar people, doing similar things with similar backgrounds and expectations.
Or as Lee Hill, my mentor and friend once said, “you can choose to partner with people who find interesting ways to open possibilities or people who are only focused on keeping things the same”.
And while there is nothing wrong with being boringly expected, it’s not what I value or what drives the greatest commercial growth … which is why – as part of the piece I was asked to write – I wrote this:
[Click on the image above to read it properly]
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It’s why I always say you should beware of those who offer convenient answers.
Or solutions that are more complicated than the actual problem.
Because you may find they end up costing you far more than the people who challenge or push you in terms of who you are pr who you want – or could – become.
See you properly a week on Monday – via something stupid on Friday.
Filed under: Advertising, Age, Aspiration, Attitude & Aptitude, Authenticity, Career, Cliches, Emotion, Empathy, Mum, Mum & Dad, My Childhood, Prejudice, Pride

I’m back … well, at least in terms of this blog.
And while last week was a detour from what it was supposed to be, it ended up being very important given the rollercoaster I experienced with my health and some other stuff. But the good news is the help and support I received from so many has helped set me up for a slightly batshit crazy week [in a good way] the week after next – before a truly once-in-a-lifetime stupid week in early 2026 which – which for an impatient-as-fuck only child, is about as big a compliment as I can give.
Yes, I get that’s a big call, but how can it not be when it involves a true global legend/icon/god/hero [delete where appropriate, except they’re all of them]!!!
I should point out my excitement is not because of their fame … but because of the things they do that make a real difference and impact to millions around the World, in ways so many brands often talk about with their ‘brand purpose’ but rarely ever do anything with. Mainly because most of them see ‘purpose’ as a marketing gimmick/wrapper rather than an instrument for fundamental and actual change.
It’s why Paula and I talked about what brands and advertising can learn from artists at Cannes this year … but it seems we would rather blindly follow frameworks, models and rebadged established principals being peddled by certain people/organizations [despite having never made products or work that have driven commercially valuable societal change] than learn from the artists who continually out-play, out-think, out-last, out-innovate and out-influence the marketing industry with their endless resources.
And we wonder why we are failing?
Thanks for making me angry, it will help fight off the jet lag, ha.
Anyway, I appreciate the title of this post may sound heavy – especially for a Monday morning – but given aging is something every single one of us is going to face at some point, it felt worth writing. Even more so, given I didn’t really write it … I’m just publishing the words of a 95 year old actress that really resonated with me.
Not just because I’m old … not just because despite being 55, I’m still ambitious and have things I want to do and achieve … not just because I’m still working at the sharp end of an industry that loves killing people over 40 … but because it reminds me so much of my Mum’s attitude to life.
Wanting to keep growing and participating in life – regardless of her age.
Not in an attempt to ‘be young’, but with a desire to stay connected to what is going on around her. To be able to contribute, understand, explore and learn.
I’ve written a lot about this in the past.
How she decided to learn Russian, aged 60.
How she would go to shows by new artists – be it in film, music or comedy.
How she would take an active interest in hearing counter perspectives so she had a rounded view.
Basically – as she instilled in me – to be interested in what other people are interested in.
So she wouldn’t feel disconnected.
So she wouldn’t be disconnected.
So she could be engaged and active.
In many ways, Mum was driven by a desire to not play to the elderly person stereotype. Not because she wanted to be young, but because she didn’t want others to define the life she wanted to experience and live. The older I get the more I realise what an amazing role-model she was for me. To me. And while I don’t have her brains or talent, I definitely have her independence to follow the path I believe in or am excited by … rather than what many others would like me to follow.
Which leads me to the article I want to post.
It’s by the actress Patricia Routledge – better known as Mrs Bucket [pronounced, according to her, ‘Bouquet’] from the 90’s TV show, ‘Keeping Up Appearances’.
She wrote it a month before her 95th birthday [FYI: she sadly died, aged 96½, on Oct 3rd] and its a brilliant piece for anyone who is worried that if they haven’t ‘made it’ by a certain age – the chances of it are over. It’s also a great reminder that so much of the good things in life owe as much to luck as they do to talent.
Given it’s a Monday – a day where insecurities and struggles often come to the forefront – I hope this makes you look ahead with a little more optimism, energy and hope than you may otherwise have imagined. While it is all excellent, there are a couple of points that I think are some of the best ways to look at life that I’ve ever read. Which is why with all the challenges and fears we face, embrace, invite and are faced with … we could all do with being ‘more Bucket’. Enjoy.
I’ll be turning 95 this Monday. In my younger years, I was often filled with worry — worry I wasn’t quite good enough, that no one would cast me again, that I wouldn’t live up to my mother’s hopes. But these days begin in peace, and end in gratitude.
My life didn’t quite take shape until my forties. I had worked steadily — on provincial stages, in radio plays, in West End productions — but I often felt adrift, as though I was searching for a home within myself that I hadn’t quite found.
At 50, I accepted a television role that many would later associate me with — Hyacinth Bucket, of Keeping Up Appearances. I thought it would be a small part in a little series. I never imagined it would take me into people’s living rooms and hearts around the world. And truthfully, that role taught me to accept my own quirks. It healed something in me.
At 60, I began learning Italian — not for work, but so I could sing opera in its native language. I also learned how to live alone without feeling lonely. I read poetry aloud each evening, not to perfect my diction, but to quiet my soul.
At 70, I returned to the Shakespearean stage — something I once believed I had aged out of. But this time, I had nothing to prove. I stood on those boards with stillness, and audiences felt that. I was no longer performing. I was simply being.
At 80, I took up watercolor painting. I painted flowers from my garden, old hats from my youth, and faces I remembered from the London Underground. Each painting was a quiet memory made visible.
Now, at 95, I write letters by hand. I’m learning to bake rye bread. I still breathe deeply every morning. I still adore laughter — though I no longer try to make anyone laugh. I love the quiet more than ever.
I’m writing this to tell you something simple:
Growing older is not the closing act. It can be the most exquisite chapter — if you let yourself bloom again.
Let these years ahead be your treasure years.
You don’t need to be famous. You don’t need to be flawless.
You only need to show up — fully — for the life that is still yours.
With love and gentleness, Patricia Routledge.”
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How amazing is that?
Which is why if anyone needs a reminder of how to actually live life – rather than just go through it – then I think these two sentences sum it up best for me:
“Growing older is not the closing act. It can be the most exquisite chapter — if you let yourself bloom again.”
And …
“You only need to show up — fully — for the life that is still yours.”
Thank you Patricia. I am pretty certain there are a hell of a lot of people who needed to hear that or be reminded of it. Especially on a Monday morning.
Filed under: A Bit Of Inspiration, Advertising, Agency Culture, Attitude & Aptitude, Business, Clients, Collaboration, Colleagues, Comment, Content, Context, Creative Brief, Creative Development, Creativity, Culture, Effectiveness, Egovertising, Emotion, Empathy, Experience, Innovation, Management, Marketing, Marketing Fail, Mediocrity, Relationships, Relevance, Reputation, Resonance, Respect

Imagine you go to the doctor.
You tell them your problem.
They diagnose your issue and prescribe meds.
“No …”, you say, “… that’s not right, you need to give me this”.
The doctor listens patiently then explains why their diagnosis and prescription is right for you.
You – with no medical knowledge or expertise – disagrees, and threaten the doctor with a malpractice suit saying, “I know my body so I know what’s it needs”.
The doctor says their diagnosis is based on what you have told them and what their examination of your body has informed them.
You tell them they have to give you what you want, then – despite keeping the doctor busy with your issue – you refuse to pay the full fee because you say you did all the work and other doctors are offering their services for less fee.
After lots of intimidation from you, they agree to the lower fee and you walk out with your new prescription.
Except a week later you become more ill because the meds you were prescribed – that you demanded – were wrong.
So you go around telling everyone the doctor who treated you was terrible and everyone should take their business elsewhere.
Bullshit isn’t it.
And yet, everyday … many companies do exactly this.
Going to the doctor and prescribing their own medicine.
Using procurement to bully their way to get what they want without realizing what they need.
Don’t get me wrong, ad agencies have a lot of issues … there’s a lot they can do better at … but knowing how to use creativity to connect and engage humans is not one of them.
Which reminds me of the time I did a project for the Red Hot Chili Peppers and they – well, specifically Anthony Kiedis – tried to do the same thing to me.
Just over 5 years ago,. I was asked to do some work for them by their team.
I did the work and presented it and he hated it.
In fact, hate is not a big enough word to describe how much he loathed it.
And me.
Was it bad?
Nope … it was simply a truth that his ego refused to accept and one I stand by to this day.
Anyway,, I was told I could present a response to his ‘comments’ so a few days later, I simply presented this:

Yep … that’s all I presented back.
One slide.
.
To be honest, my memory of what I had written was slightly different so when I saw this on my Facebook memories – it was quite nice to see the original work again,
That said, I do remember showing it my wife prior to presenting to see what she thought … and she said, “Hmmmmn, are you sure that’s what you want to do?”
Now normally, I listen to what she says as she’s much smarter than me, but this time I was adamant I was going to present it as is because of how personal, arrogant and just plain fucking rude he had been to me.
And the result of that?
Bonkers basically. He threw some big insults at me then hung up the call.
The next day I was fired.
And while you can say that is not commercially astute, I still wear it as a badge of honour … because while the other guys in the band couldn’t have been nicer, Kiedis was – and remains – a dick. [Which he futher demonstrated to a Guardian journalist who also questioned him on some home truths he didn’t want to akcknowledge – hahaha]
I was signed to work with Muse a week later. I don’t think this was a coincidence.
So while I am not advocating being an asshole to clients. I would also encourage clients who think they know everything about industries they’ve never worked in, to not be an asshole to those who have studied, worked and achieved the very things they are being engaged for in the first place. It’s why it’s worth remembering, even the best in the world have producers, coaches and mentors … because while the spotlight tends to shine on individuals, it’s the people in the shadows who make it better than they imagined.
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As an aside, the reason I am using that photo at the top of this post is very deliberate.
A few months ago a person I’m very close to suddenly suggested I shared ‘resemblances’ to the old TV character, House. I laughed but found myself casually mentioning it to a few other people who know me well who – much to my surprise – all enthusiastically agreed.
“Sarcastic” and “a bit of a prick” were a couple of the things uttered quite a lot.
And then, in a twist of fate that would suit any Hollywood story, I found myself in the US working with the original writer/runner of the show – the brilliant David Shore. At the end of our time together, I sheepishly told him what certain friends and colleagues had said and asked if he saw any shared traits from our time together.
He paused as if to gather his thoughts and then said what you read below.
[The redaction relates to the person we’re both working for who brought us together]
For what it’s worth, I think he’s being overly generous … but his last sentence nailed me … which means I’m less TV character and more greenhouse. ‘Transparent’. Damnit, ha.









Filed under: 2026, A Bit Of Inspiration, Attitude & Aptitude, Authenticity, Business, Childhood, Clients, Comment, Confidence, Creative Development, Creativity, Dad, Effectiveness, Emotion, Empathy, Experience, Family, Friendship, Loyalty, Marketing Fail, Mum, Mum & Dad, Tom Stoppard
First of all a huge thanks to all the people who got in touch about my good eye news yesterday. Given how much your support through the challenge of last year meant to me, you just added the icing on the top.
So back to the post …
A while back, the great playwright, Tom Stoppard, died.
His death affected me because he was someone my family didn’t just respect highly, but knew well.
Especially my Auntie Silvana, who first met him when they worked at the iconic Aldwych theatre, London.
If truth be told, I’d not thought about Tom for years but on hearing he had died, I realized the people in my life who would be the most upset at this news – namely my Mum, Dad and Aunt – had all gone, and somehow that made the news the more potent.
Unsurprisingly, news of Tom’s passing led to many stories about him being told in the international media.
Stories about his talent.
Stories about his stories.
And stories about his integrity.
The word integrity is one that is often overused and incorrectly used.
Too often used to justify a one-off decision and/or a small act of consciousness within a big pattern of complicit acts.
But Tom wasn’t like that.
Even those who would label his decisions as ‘stubborn’ would grudgingly acknowledge – and respect – he was simply being Tom. Doing what he said he would do, regardless of opportunity, pressure, money or fame.
At a time where people and companies will seemingly destroy any relationship, promise or agreement for the ability to squeeze out $1 more than they had before … it’s beautiful Stoppard would never entertain doing such a thing.
Nothing sums this up more than this story of when Spielberg wanted him to write the screenplay for Jaws …
Isn’t that amazing?
It was also smart … because not only did it make Spielberg want to work with him even more, it had the same effect with the people at the BBC.
As I wrote a while back, our industry loves to talk about integrity and relationships but rarely seems to understand what those words actually mean, let alone how deeply entwined and interconnected they are.
As I wrote a while back about a private client of mine – the biggest street fashion investor and most profitable retailer on the planet – powerful, valuable and sustainable relationships aren’t built on convenience, but on inconvenience … and how your actions, honesty, transparency and focus continually demonstrate how you never lose sight of what you’re building together, how you want to build it and what each other is able to do because of it.
Also known as integrity.
Thank you Tom. We need more people like you … or at least acting like you.