Filed under: 2025, A Bit Of Inspiration, Advertising, Apathy, Attitude & Aptitude, Brands, Collaboration, Communication Strategy, Creative Development, Creativity, Culture, Emotion, Empathy, Experience, Fulfillment, Love, Music, My Childhood, Pearl Jam, Relationships, Relevance, Resonance, Respect
Following on from yesterday’s post about Duran Duran, we have another musical post.
Except this isn’t about exploitation and re-definition, this is more a ‘blast from the past’.
I know this is going to make me sound old – it will also make me sounds a total hypocrite given I’ve always loved music for its melody, rhythm and vibe rather than its lyrics – but I got sent this clip of a crowd at a Pearl Jam gig from a few years ago and I love it.
OK, so part of it is because I like Pearl Jam.
Another part is because I have always loved the song they’re performing – Black – which is on what I consider their finest album, Ten.
God, that album is magnificent. I remember being blown away when I first heard it – probably in the Tap and Tumbler, around the corner from Rock City where anyone going to Friday Rock Night would head before a night of head-banging.
But whereas back then, my favorite song was ‘Alive’ … the lyrics of Black pulled me in over the years.
“I know someday you’ll have a beautiful life
I know you’ll be a star in somebody else’s sky
But why, why, why can’t it be
Oh, can’t it be mine?”
Maybe it’s because I became more of a sentimental, romantic fool … but I find them so beautiful. And as I said, I’ve never really been a lyrics guy … hell, I can’t even remember lyrics to songs I wrote back in the Bangkok Shakes/Virgin Records days. But those … oh I fell in love with them, probably the first time I saw Pearl Jam live [1992] and heard the crowd sing them, like in the video above.
For someone who is not religious, when I hear a crowd sing, it becomes very spiritual for me. A transcendence into something I can’t quite explain. A feeling of deep connection with those around me with a deep belief we’re creating something special together. It’s why I also love pentecostal music … except, like most music for me, it has little to do with the words, and more the vibe and emotion.
But ‘Black’ is different …
Probably because it reflects a specific time in my life where I was balancing joy and pain in equal measure. Coming into a time of my life of freedom and exploration but also deeply aware of a darkness that was seemingly trying to engulf all that was important in my life. With that in mind, I can’t think of a more perfect band to create the soundtrack to your life like Pearl Jam.
And while watching that clip does take me back to those times, it is superseded by a general feeling of joy. Watching the crowd not just witness something special, but being an active participant in the moment. Acting like their own instrument. A crowd infected by audience members scattered all around who show and lead the way for them to form an impromptu orchestra of vocal harmony and cacophony. It’s fucking beautiful … amplified by the fact there’s few camera phones. Not experiencing the moment through a screen. But a total connection and presence.
Hey, I’m as guilty as the next person for videoing and photographing gigs … it’s a way to capture a significant moment you can enjoy for years. But I do wonder if it is ever quite as significant as you would get just being there, lost in nothing but the sounds and emotions you’re all creating and feeling together.
It’s why I find it interesting more and more artists are saying their concerts are ‘smartphone free zones’. Not because – like in the 80’s – they had sold the photographic rights to concert images to a 3rd party, but because when an audience looks at them through the screen, they feel there’s a barrier between them and the energy they get back from the crowd.
As I’ve written before – both here and here – it’s a two-way street.
And while some may say, “it’s not my job to make the band feel good because I’ve paid them money to make me feel good” they’re missing the point.
Because while it’s true money ensures you receive a certain level of passion, consideration, commitment and effort from the artist in their performance … the more you contribute to the experience, the more you all get out of it.
It’s why the best creative work isn’t made for clients who dictate and judge, but those who appreciate they play an important and integral role in creating the conditions for it to go – and get to – magical places.
In the creative journey, there is no room for passengers.
And yet, too many carry energy vampires and toxic stowaways.
The sooner clients get this, procurement departments get this, marketing practice ‘guru’s’ get this, media agencies get this and ad agencies get this … the sooner we will all be able to create moments that deeply connect to rather than just shout and bore.
It’s down to us.
It won’t happen by itself.
So what happens next is down to all of us.
One by one. Job by job. Meeting by meeting.
It won’t be easy, but my god … it will be worth it.
Filed under: A Bit Of Inspiration, Advertising, Agency Culture, Ambition, Attitude & Aptitude, Audacious, Audio Visual, Brand, Brilliant Marketing Ideas In History, Collaboration, Content, Context, Creative Development, Creativity, Culture, Design, Distinction, Emotion, Environment, Fans, Film, Imagination, Loyalty, Management, Marketing, Metallica, Miley, Money, Music, Perspective, Planning, Provocative, Relevance, Reputation, Resonance, Respect, Rick Rubin
So we got through the first week of this blog in 2025.
Congratulations … we all survived and no one died. I think.
That said, the subject matters of the posts have been a bit of an emotional rollercoaster with things such as anger, frustration and loss. So with that in mind, I thought I’d end the week on a more positive tone.
Kinda.
One thing I have always actively rallied against is stringent strategic processes.
That doesn’t mean I don’t care about rigor or standards – obviously I do – however I don’t think that is demonstrated by blindly following a set process that has pre-determined what is or isn’t of value.
There’s 3 main reasons for this.
1. It automatically narrows and filters what can be used.
2. It ignores differing contexts, situations and categories.
3. You are actively stopping the chance for happy accidents and/or better answers.
It’s one of the main reasons I love working with artists, because at the end of the day – they are the creative – so for them, they determine success by what they FEEL is better rather than what the process tells them it is.
Nothing brought this home more to me than a scene in the documentary about the making of Do They Know It’s Christmas back in 1984.
Bob Geldof and Midge Ure had got together to write a song that they hoped would raise money for the starving in Africa. The single – launched in December ’84 – featured many of the up and coming posters of the era, ‘bullied’ into turning up by the irrepressible Geldof.
Over the space of a chaotic 24 hours, singers … duo … bands … all traipsed into SARM studios to record a song that had just been written and no one knew. Amazingly, there were few egos, with everyone focused on what they had to do, but it’s here that we see a brilliant example of letting the process play second fiddle to perfection’.
George Michael was at the mic and told how to sing his line.
He did it, but while sounding good, he felt it did not reflect the power he wanted to put into it.
So he suggested changing the intonation and sang it.
And he was right, it did sound better …
In fact, it became an iconic moment in the song.
But it might not have been if he was working with people obsessed with following the process than valuing what the process is supposed to deliver.
Fortunately, George was being produced by 2 other singers – and the incredible Trevor Horn, who owned SARM – who recognized that what they had suggested was no where near as good as what he had delivered. And so while it had an impact on how the following lines of the song were structured, they embraced it because ultimately, they knew it was better.
Have a look at this:
[As an aside, you should watch this fascinating interview where Geldof explains how self-awareness about his career meant he was uniquely positioned to identify the need and opportunity for the Band Aid single]
Now you may think this is obvious and I shouldn’t be making a big deal out of it.
And you’re right, it is … except we live in an age where too many companies focus more on the systems, processes and marketing practices than what they produce.
If you think I’m talking rubbish, ask yourself this.
Is there more conversation, debate and value placed on the process being put forward or the work delvered?
I would hasten a guess it’s the former.
It blows my mind.
As I said, process is important – but often its developed without any consideration to what it needs to create or change … blindly believing that if the process is ‘right’, then whatever comes out the other end must be too.
Which – as history and marketing has continued to prove – is bollocks.
Almost as bollocks as people sticking with whatever is made – even though they know it’s not as good as it could be – because ultimately they can point to ‘a process’ and outsource any responsibility of output to that.
How fucking cowardly.
But musicians don’t do that.
Musicians play for the song. Always.
Which is why they’re open to possibilities because the goal isn’t control, it’s expression.
Here are two other examples of it …
First Rick Rubin with his suggestion to Jay-Z on how to start 99 Problems
And Eddie van Halen, rearranging Michael Jackson’s ‘Beat It’ so the solo sounded better:
Let’s be clear here, Jay-Z is hardly a shrinking violet. Same for Jackson. And yet they were open to their guests making a suggestion because they [1] knew it was coming from a good place and [2] it was better.
How often does that happen in our line of work?
How often does someone with ZERO experience in a particular discipline tell someone with a track record how to do their job. How to make something better?
It’s why I laugh when people like Mark Ritson comment on what is/isn’t good creativity.
Don’t get me wrong, he knows a huge amount about marketing practice … he offers real value in developing important marketing 101 rules and behaviours, but he knows fuck all about creativity or innovation.
And I wouldn’t care a less if he didn’t bang on like he was God.
As I said, he is very smart and can make a huge difference to certain sorts of companies. But – despite what he likes to think – not all companies. And the reason why I will always value someone like Rubin more than Ritson is that Rubin plays for the work, not for his own ego.
Open to someone being better. Or smarter. Or just making a better idea.
Not because they don’t care about the process, but because they care more about what it’s supposed to deliver.
Musicians often get dismissed as ramshackle and chaotic.
But if you look at some of the approaches adopted by artists such as Bjork, Metallica, Miley, Travis Scott, ABBA, Radiohead, Dolly Parton, The Black Keys, Rihanna, Marillion, Kendrick Lamare, Prince, Queen, Def Leppard, Pharrell and a whole host more – covering everything from crowdsourcing, business models, brand extensions, distribution management, brand assets, copyright investment, differentiation and distinction, gaming, brand experience and overall innovation in communication to name but a few – you will see they have pioneered more business and communication approaches and practice than almost any of the brands and gurus out there. Or at least done it before most of them.
Part of that is because they’re driven by their need to express themselves with total authenticity. Part of that is because they’re very aware of the context they’re entering – rather than blindly thinking what worked before will automatically work again. And part of that is because the process stops when things outside the process offer something better.
Which is why if you want to increase the odds of making something truly special happen … think like a musician, not a marketing practitioner.
Filed under: A Bit Of Inspiration, Advertising, Alcohol, Attitude & Aptitude, Brand Suicide, Brands, Communication Strategy, Crap Campaigns In History, Creative Development, Creativity, Culture, Delusion, Devious Strategy, Marketing, Marketing Fail, Mediocrity
Day 2 of 2025 and I’m still bursting with positive pessimism.
Helped because of stuff like this the following …
We all know one of the key roles of advertising is to add commercial momentum and value to business. Well, I recently saw a rather unique approach to achieving this goal with some work from vodka brand, Smirnoff.
Have a look at this.
What the absolute fuck?
What the hell is that copy?
What does it mean? What were they thinking? How the hell did this get approved?
I appreciate being associated with Russia these days is commercial suicide, but seriously, having Putin as their brand ambassador would be less shameful than this horror show.
And the overt attempt to boost business by attempting to be seen as a ‘social lubricant’ is about as subtle as a cucumber down a pair of cycling shorts.
“Don’t drink alone, drink with lots of people” … they scream.
To which I reply, why?
Why the hell should I?
And why the hell should it be with Smirnoff.
If you want to do that, how about you do something that creates the conditions that make me want to do it. Make it easy for me to do it.
But then, if you did that, it would mess up your ‘please drink responsibly’ message that you use to lobby governments to give you tax breaks because you’re more worried about the impact of declining alcohol sales and consumption than you are about excessive drinking.
Maybe. Ahem.
I’ve always felt Smirnoff – bar a couple of campaigns a 1000 years ago – have had a problem capturing and expressing who they are., but this is new depths of barrel scraping awful.
That said, I appreciate there’s also the possibility it could be an act of creative genius.
I appreciate those are wildly contrasting views, but it’s because I can’t tell if this ad is:
1. The result of the copywriter chugging down copious amounts of Smirnoff as they ‘wrote’ the headline. OR …
2. It has been purposefully designed to be so insane, it will make all who see it want to turn to drink and so Smirnoff sales rise.
Frankly, I can’t help but feel they’d have more luck with this ad if they targeted Pornhub’s audience, because ‘YOU DO YOU … NEEDS MORE US … WE DO US’ sounds more like an invitation to a swingers party than anything that would make anyone else give a damn.
Filed under: 2025, A Bit Of Inspiration, Advertising, Agency Culture, America, Attitude & Aptitude, Comment, Creativity, Culture, Cunning, Death, Emotion, Empathy, Environment, Holiday, Home, Jill, Love, Loyalty, Management, Miley, New Zealand, Nottingham Forest, Otis, Professionalism, Resonance, Respect, Strategy, Stupid, Success, This Blog, Toxic Positivity
Happy 2025 and welcome to year 19 of my rubbish.
I trust/hope you had a good break … even if that is simply because I didn’t write a blog post for a few weeks.
I had a great one.
Not just – as I’ve written before – because New Zealand does the ‘holiday season’ better than anywhere on the planet, but because this year was so different to the year before.
And just to reinforce how much better it was, the day I landed back in NZ I was rushed to hospital as my ‘good eye’ decided to basically stop working.
I say ‘good eye’ because when I was 21, my right eye got a detached retina [from picking up a bag of bloody coal, like some cliched Northerner from the 1800’s ] and while they managed to reattach it – which was touch and go due to some complications – it resulted in it having very bad vision out of it. However, thanks to my left eye being good, I’ve never had to worry about my sight beyond how much it costs to have for lenses that don’t look like I’m wearing beer bottles on my face plus the general protection of my head and eyes.
Even though it has been like this for 33+ years, I’ve never taken my sight – or the protection of my eyes – for granted, so you can imagine how freaked out I was when suddenly my good eye basically stopped working a day before we flew back to NZ from Asia.
Now it’s not totally sorted, but I have been assured it will over the next couple of months [which is handy as you can see from the photo below, I look bloody weird with different sized pupils which means people are even less inclined to look at me] and yet despite all this, I STILL CONSIDER THIS HOLIDAY BETTER THAN LAST YEARS.
Let me explain why …
You see back in December 2023, I started work with a new private client.
They had asked me to do a big project for them with a first check-in date of mid-Jan.
I knew it would take a couple of weeks or so to write things up but stupidly, I decided I’d do it over the holidays rather than before.
There was some rationale for that decision …
+ I had a bunch of stuff to finish before the holidays.
+ I had a bunch of reading to do relating to who this client was as a person/artist.
+ I was exhausted and wanted a break before I got stuck into things.
+ It was the bloody festive season and that’s a time I wanted to spend with family.
But the problem was that even though I had a plan for when to do the work, my brain wouldn’t let me forget about it.
So each day, the thought of the work I had to do would nag and niggle at me.
Slowly upping the volume and pressure.
So as each day ended, all I could think about was how I had even less time to relax before I had to start work, which resulted in me not being able to fully enjoy or relax until – in what felt like the blink of an eye – it was time to get started.
When that happened, the annual break I was so looking forward to, wasn’t just over … but never even had a chance to properly start. So instead of being relaxed and ready, I was tired and anxious.
Add to that, that the holiday season the year before had also been rather a traumatic – with Otis and I both ending up in hospital and my dear friend Chelsea, passing away – I was a shattered, emotionally not just physically.
The result of this was that the first 3 months of 2024 were, in all honesty, one of the most stressful times of my life. Not necessarily because the project was hard – though it was certainly demanding, albeit incredibly exciting – but because I had not allowed myself the break I needed to be ready for a completely new challenge.
The good news – if you can call it that – was the impact of these choices and decisions was very obvious to me and I knew I would never, ever let something like that happen to me again. Which is why before the most recent holidays started, I wrote to all my clients – both my private ones and Colenso’s international ones, who don’t have the same holiday duration as our local clients – telling them I was out.
Not ‘out unless you have an urgent requirement’ … but out.
Nada. Zilch. Gone.
And you know what?
No one minded. Not one.
Now, you could say that’s because they find me an absolute pain-in-the-ass to deal with, but I think – or should I say, hope – I believe it is because they respected my time and respected the efforts I’d put into their business over the past 11 months.
I get not everyone has that opportunity.
I get being able to have a break of this duration is a privilege.
But the reality is a break is the greatest investment you can make in yourself or your people.
It gives them a chance to decompress. To think. To let shit go. To get excited again.
Doesn’t matter if you’re a checkout operator or an old bastard, advertising strategist.
It’s why I hate how some companies treat ‘holidays’ like it’s a gift … something you can only have if it suits the organisations needs, timelines and ego.
Fuck that.
For all the talk companies say about ‘our staff being our greatest asset’, the second best demonstration of that – after being paid fairly – is valuing, encouraging and protecting their rights to a break.
And by that, I mean respecting their people’s right and need to have ‘proper holidays’ rather than attempting to hide their toxicity under the guise of bullshit like unlimited holidays … which not only aren’t ever true, but are something they actively go out of their way to ensure can never be realised.
And don’t get me started on the US attitude to vacations, with their 10 days a year allowance … meaning many people can’t have any break of significance without either years of sacrifice or days of unpaid leave.
It’s why I’m eternally grateful for Colenso’s attitude to holidays.
And why I’m eternally grateful for how NZ values and protects their ‘festive season break’.
[Though one unfortunate side-effect is people often don’t take a break in the rest of the year so they can save it all up for the end of the year, which can also contribute to people feeling and experiencing burnout]
And why I’m eternally grateful to my clients for appreciating and encouraging it for me.
Of course part of the reason for their generosity is because it’s in their interests … because a holiday increases the odds great things will happen for them thanks to your renewed energy, focus and inspiration. But hey, I respect they get this because we all win from it rather one person feeling indebted to the other for having what is their god-damn given right to have.
So hello 2025 … let’s see what you’ve got in store for me.
Or should I say, look out for what I’ve got in store for you.
Filed under: 2025, A Bit Of Inspiration, Advertising, Agency Culture, America, Attitude & Aptitude, Brand Suicide, Cakes And Pies, China, Colenso, Colleagues, Comment, Confidence, Creativity, Culture, Deutsch, England, London, New Zealand, R/GA, Shanghai, Wieden+Kennedy
Over the years, I’ve introduced a number of behaviours and/or rituals into the places I’ve worked.
Some have been serious … like the cultural research studies and books I’ve done, such as Dream Small or America in the Raw [to name but two] and some have been errrrrrm, less serious, like the pie-making competitions.
I say less serious, but people don’t act that way.
In fact, regardless of whether I’m talking about the teams in Shanghai, LA, London or Auckland … they all reveal they’re as competitive as fuck.
And in some cases, delusional as hell. Hahaha.
At Colenso, I introduced the Fuck Off And Pie.
Basically we define a theme – or an ingredient – and people have to make something that reflects it.
It’s all blind-tested and then we vote on who is best over a number of categories before the overall winner is revealed to great fanfare.
Or some fanfare.
Anyway, last month the Fuck Off And Pie theme was ‘birthday’s’.
Over the space of 2 hours we witnessed – and ate – a glorious celebration of creativity, gastronomy, insanity and revenge. Put it this way, as bakers … we’re great planners.
From a personal point of view, I had a lot to prove.
Despite being my idea, the last 2 occasions had seem my submission come second-to-last. This was devastating, given I had won first place at R/GA with my totally breakthrough [cough cough] ‘Breakfast Pie’.
The good news is my entry – entitled, ‘Give Birth, Day Cake’ came a highly credible 3rd.
The bad news is I probably have another HR violation.
Here’s why … followed by some other pics of the day. A day that will long live in our memory, and our bowels.
[It’s a public holiday in Auckland on Monday – I know, I know – so see you Tuesday]