The Musings Of An Opinionated Sod [Help Me Grow!]


Smell The Insult …

A while back I wrote a post about the naming strategies of fragrance brands.

Or should I say the lack of them.

It wasn’t a dig, it was almost fawning respect for their complete disregard for logic and their blind commitment to visceral inducing, imagination.

To be honest, the self-awareness is inspiring.

An acknowledgement that in the big scheme of things, their product is kind-of ridiculous and so by embracing that, they can go wherever they want with their naming approach … which is how we end up with Tom Ford’s Noir Extreme … because in the business of smell, the darkness of ‘noir’ just isn’t dark enough.

However in their ‘anything goes’ mentality, they may just gone a bit too errrrrm, mental.

Have a look at this …

Vanilla Sex.

VANILLA FUCKING SEX!!!???

Jesus bloody Christ … they may as well call it, ‘Excel Spreadsheet’.

Now while I appreciate sex is seemingly going out of fashion, I’m not sure a scent that conveys ‘the most average 3 minutes of your life’ ignites aspiration.

Even among Monks or Nuns.

Or Billy. Hahaha.

For a category that loves to communicate its power of seduction, attraction, expression or self-confidence, Vanilla Sex pours a big bucket of cold water over all that and instead celebrates the idea of feeling like you’ve been fucked by a Tax Accountant from Slough.

At 3:17pm.

On a cold Tuesday.

In a Travel Lodge.

Located on the side of a Motorway service station.

It’s so utterly bonkers I don’t know if it is an act of brilliance, madness or just a desire to just see what they can get away with.

Or maybe it’s just proof they don’t give a damn because by the same token, they also have this …

It’s all kinds of amazing.

A case study for the power of strategy to take brands to places never imagined or, by the same token, proof this strategy stuff is all fucking nonsense because even when you ignore – and break – every rule of it, you can still be wildly successful.

But as amazing as all this is, it’s still not as amazing as the thought that two people could meet one day with one smelling like Vanilla Sex and the other being Fucking Fabulous.

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Stupid Is Refreshing …

Systems.

Processes.

Models.

Theories.

We’re surrounded with ways to do stuff and yet it feels we’re surrounded by more boring stuff than ever before.

By boring, I mean derivative.

A production line of repetition, albeit with different brand names emblazoned on the front.

I’ve said this before, but while a process is important … when we place more emphasis on that, than what it produces – or what we want it to produce – then we’ve got our shit the wrong way round.

It’s why I’ve also talked about the commercial effectiveness of creative ridiculousness.

A way to make an impact by the simple nature of not following the same patterns and processes of everything that has come before.

I don’t mean in terms of ‘differentiation’ [which is still based on using category norms] but – to steal from TBWA mainly because I don’t see them doing it much anymore – disruption.

Which is my way of saying why I love this …

Yes, it’s got cats on it.

And yes it says it will let me talk to them.

But even I know it’s not true … and yet I bought it and paid a premium for it, which is more than I would ever do for any other form of gum.

Fuck, I don’t even buy gum normally which reminds me of this post back in 2007 that reinforces the power of packaging.

Planning is important.

It has a real role to play for business and creativity.

But when that role ends up being shaped exclusively by the rules of the category, the competition and the ‘average consumer’ … then we’re not moving our brands forward, we’re in danger of cementing them where they are.

Of course I appreciate the difference between a novelty candy and a major brand with global distribution … but the premise remains the same.

If you let your blinkers only allow logic to influence your choices, you’re not liberating opportunities … you’re stifling it. Or – as Martin, Paula and I said at last year at Cannes – you’re being strategically constipated and only imagination can be your laxative.

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Why UBR Is Marketing ADD …

There is a lot of talk about a new term in marketing, called ‘UBR’.

UBR stands for Universal Buying Reason and there’s a lot of people seemingly wetting their pants over it. In essence, UBR is when a brand owns a position within a category that arguably, anyone within that category could have had, but they were first or the most consistent or invested in making it their or were simply, the biggest spenders behind it.

If you’re thinking this is not exactly new, you’d be right … but many people seem to be more obsessed with being associated with new terminologies or methodologies than actually making stuff that pushes brands and business to new places.

That’s why UBR feels like the next terminology trope in a long line of terminology tropes …

Brand Assets.
Brand Eco-Systems.
Global Human Truths.

Overly simplicitic labels that promote conformity under the guise of effectiveness or efficiency.

[And yes, I know Dan Wieden used to talk about Global Human Truths … and as I told him, he was wrong. Because while all Mum’s may love their kids, a Mum in Wuhan shows it in very different ways than a Mum in Washington, and to ignore that nuance is to ignore truth for convenience and complicity. And as anyone worth their salt will tell you, often it’s the nuance that is the difference between doing things for people or about them]

Of course, like all trope trends, there’s some value in what is being said about UBR – after all, its hardly a new concept given countless brands and categories have used this approach for literally decades, from alcohol to jewellery.

But what some of the people pushing UBR are seemingly forgetting – or not understanding – is that even at the most functional level of category marketing, it requires depth and consideration to fully release its potential … and frankly the lack of discussion about that highlights the industries obsession with providing clients with easy answers/solutions rather than encouraging/pushing/provoking them to appreciate the rewards [and shareholder benefit, let alone expectation] of putting in the hard work to identify how they can consistently build their value, role and position.

What scares me most is that some of the people ‘fluffing UBR’ – but thankfully not all – are in jobs where they’re paid to help clients with their business … and yet they talk in incredibly generalistic and simplistic terms about something that has context and complexity.

Where the hell is their objectivity?
Where is the understanding?
Where is the nuance?

It all feels like a desperate play to be seen as an industry thought leader, where the goal is to highjack whatever seems to be getting industry traction and then aligning themselves to it.

What’s worse is we’ve seen how this approach works as more and more people value and aspire speed and status over substance and experience … and I don’t really care that makes me sound old, because it actually has nothing to do with age, and everything to do with valuing what our industry can do when we do it with craft, understanding and ambition.

What sums it all up [for me] is how one of the brands the UBR advocates bang on about is Tesco’s.

I get why, because on face value, Tesco’s is a supermarket like every other supermarket.

But …

All it takes is a quick look at Tesco’s history – from their foundation in 1919 through to the many acts and actions they’ve embraced and led over 100 years, from the ‘computers for schools’ program to challenging EU law to give their customers access to products at the same price as their European cousins and a million things in-between – and they’d see the ‘Every Little Helps’ position is not something ‘anyone’ could say, but something far more specific to them specifically … something they’ve continually reinforced and invested in through retail, customer and cultural innovation as opposed to just the repetition of a category trope.

It’s yet another example of people needing to know their history before they can claim they’re creators of it.

Or – said another way – why clients and the industry at large, need to get back to valuing those who have DONE and DO shit, rather than just talk it … regardless how popular or well-meaning they may be.

[OK, ‘talking shit’ is harsh, but it sounded good in that sentence, so forgive me]

Don’t get me wrong, I’m all for pushing knowledge and possibilities, I’m just not for people putting lipstick on a dead sheep and calling it Ms World.

And don’t get me started on how many of these people are ultimately downplaying someone else’s creative excellence to make it all about them.

Wow, that’s like a rant from 2010. Felt good. Thanks industry trope for waking me up.

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Profiting From The Cliche …

Years ago I wrote a post about how Borat was deeply prejudiced and yet – because it was done for humour – it was totally fine to use the worst stereotypes to define and express a culture, heritage or community.

Now of course that’s something comedians have hung onto for years.

The ability to leave no subject on the table.

To let humour challenge myopic beliefs and attitudes.

And, to be honest, I’m a big believer in that – as I am with art – but sometimes you can’t help but feel some people use it as a convenient excuse to purposefully profit from notoriety.

Where instead of adding to the conversation, they just exploit it.

Taking rather than adding.

I say that because I recently saw this:

Yes, I know it does no one any harm.

And I appreciate that London is not the sunniest place in the World.

But it all feels a bit lazy … not to mention confusing given they have called yellow, ‘bumblebee’ when surely they could have named it, ‘LA sun’.

Or something.

But by the same token, I not only remembered it, I wrote about it – so maybe this highlights the reason we need to allow humour to challenge our perceptions and perspectives because maybe the biggest thing that this post has actually revealed is my English fragility, and I’m not even from London!

Wow, I’ve got whiplash from the turnaround of this post.

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I Can Buy Myself Flowers … But I Didn’t …

A few weeks ago, I received a bouquet of flowers.

That’s unusual enough, but it’s who sent them to me and why that’s the interesting part.

Let me take this opportunity to say that I will not be telling you who it was or the specific reasons why … but there is a point to me telling you this story.

You see, the bouquet was sent by someone pretty famous.

As in, globally pretty famous.

And they did it because they wanted to say ‘thank you’ for some work I did for them a while ago.

Now, I am under no illusion that [1] they will have done the same thing for a bunch of people and [2] it was no doubt organised by someone in their management team … but the fact they did it is amazing.

Let’s be honest, most wouldn’t.

Let’s be even more honest, even the one’s who should, still don’t.

Now I appreciate I have somehow ended up being the exception to the rule with things like Green M&M’s … a Wayne Rooney Man Utd shirt … a custom built cigar box guitar … a signed Rick Rubin and Beastie Boys photograph … a years supply of Coke Zero … the Metallica x Rimowa suitcase, as seen above … but while they are all amazing [and there’s others, including the best reference I’ve ever received], this is different.

You see with all those other things, they came from people/organisations I had long-standing relationships with.

Measured in years.

But this wasn’t.

This came from a couple of weeks work I did for them over maybe a period of a month.

Now I appreciate I wasn’t paid for it [I was asked to help them by someone else I work with, who paid my fee instead] but it was a joyful experience and I was glad they were glad with what I helped do.

Which leads to the second reason why these flowers are amazing.

Because while they were in relation to the work I did – which was pretty small and well over a year ago – it was kind-of giving me some credit for them winning a major award … which, frankly, is utterly preposterous.

I’m not humble bragging.

OK, I am, but I don’t mean to be.

Not am I trying to act all coy.

My involvement was only related to distributing their work, not creating it.

It’s like Spielberg giving me a gift because I told some friends ET was a good movie and they went to see it.

OK, maybe that is a bit too humble [haha] but the reality is their award was about their talent, hard work and quality of work, so for them to even consider others at this time, is testimony to how brilliant a human they really are.

And they are.

Proper brilliant.

Even more so given the first time we spoke, they asked why I didn’t like them, because the people who’d got me involved had told them that, ‘for a laugh’.

Pricks.

Which gets to the point of this post.

I know my role in their work was important, but – in the big scheme of things – insignificant.

But they don’t want me to think that way.

More than that, they won’t let me think that way.

They want me to know they see what I did. That they acknowledge and value it … and that’s amazing.

They have so many people in their life, but they looked out for someone they met a few times.

Talk about making me want to do more for them.

Talk about making me want to do all I can for them.

Talk about making me feel ten feet fucking tall because of them.

I get this may have come from their management more than them, but even then that’s amazing. Plus they signed the card so it’s not like this happened without their awareness … even if they have a million cards with their signature on it available to be used

Now I am not walking around expecting them to dump a pile of cash in my bank account.

I’m not even expecting to do any more work for them.

But I am thinking I want them to win.

Win in life. Win in their career. Win in everything.

They have a cheer leader for them, in me, for life.

Now you could say they’re pandering for popularity … that this is all some sort of ego trip.

And I get why you’d say that. But you’d be wrong.

Because they were tough and demanding.

Not just on people like me, but also on themselves.

Because this work was more than just ‘putting something out’, it was putting themselves out.

There’s a lot of backstory I could talk about to explain this, but that’s not my place … but what I will say is that there’s a lot of talk about leadership, but this may be one of the best examples I’ve ever seen or experienced in my life.

I’m glad they won that award.

They deserved it.

For their work. For their talent. For their vision. For their character.

And when was the last time you could say that about someone in a corporation?

So thank you to this person. You didn’t just restore my faith in humanity, you surprised it … putting aside that when I told Andy, he said if I got a ‘particpation award’, what did the people who actually played a real role in their success and achievement get.

Which is why if there’s an award for asshole, he would win every time.

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