The Musings Of An Opinionated Sod [Help Me Grow!]


Audience Is Someone, Not Everyone …

A few weeks ago someone sent me this picture …

Yes, it’s funny, but it’s also right.

At least to a certain audience group.

Which seems to be a thing we’re increasingly forgetting.

Quite a lot of the time, it feels like we experience some sort of group deliberate ignorance. Preferring to suggest ideas will appeal to everyone because we live in a world where the slightest whiff of ‘niche’ is immediately dismissed by clients.

It’s why we have target audiences that are 25-54.

It’s why we have ads that are about people rather than for people.

It’s why we pretend entire generations THINK AND ACT EXACTLY THE SAME.

It would be funny if it wasn’t so tragic. Especially when think about the huge amounts of money being spent on research to ‘know our audience better’.

Great brands sacrifice.

They want to mean everything to someone rather than be something for everyone.

Which is why they know who they are. Know who they matter to. And know what to focus on.

That doesn’t mean they are limiting their success … they’re growing it.

Valuing who they are as much as what they earn and building scale from leading change rather than blindly chasing popularity.

It’s the foundation of why they charge more, sell more and are desired more. Especially compared to the product amoebas who spend their millions communicating to anyone about absolutely nothing..

So while people in our industry may smugly question the intelligence of the people who wrote that sign on the back of the ute … if we were to invite them to look at what our industry says and does, I’m pretty sure they’d think we’re the bigger joke.



Design Changes Possibilities …

Yesterday I wrote about laziness in retail, well today I’m going to write about when you care deeply about it.

Have a look at this packaging:

Maybe it’s because I’m half Italian.

Maybe it’s because pasta is my undisputed favourite food.

Maybe it’s because the brand uses wheat from the region of Italy my family is from.

But how utterly glorious is it?!

It does everything packaging should do …

It is distinctive without trying too hard.

It shows the quality of the product inside.

It feels premium without being pretentious and charming without being childish.

It is a bloody masterpiece.

I love that because the pasta shape is an integral part of the packaging design, it allows the overall look to be clean while still being informative.

What’s even better is that while it started out as a project by Russian designer, Nikita Konkin … it ended up being turned into a real brand by German company, Greenomic Delikatessen, who bought the idea of Nikita.

Or said another way …

Creativity turned an everyday product into something with a highly desirable and distinctive commercial value.

Isn’t it funny how all those marketing training programs being flogged left, right and centre never talk about this sort of thing. Instead it’s all dot-to-dot processes to build identikit branded assets, eco-systems and strategy frameworks.

But then this also shows the difference between design and adland.

Designers identify real problems and look for ways to solve them with clarity, simplicity and distinctiveness. Whereas too many in adland choose what problem that want to solve and then add all manner of complexity to the solution in a bid to look like they’re fucking geniuses or to try and justify the ever decreasing fee the procurement department is forcing on them.

Remember Peggy?

The ‘innovation’ JWT Australia claimed ‘would allow their client to empower people to maximise their day through weather aggregation technology’. What that bullshit translated to was a ‘scam product and app’ that would tell you if it was going to rain so you’d know if you should hang your clothes out to dry

Yep, forget weather apps.

Forget USING YOUR EYES TO LOOK OUT THE WINDOW.

JWT was going to revolutionise the ‘washing line process’.

By making it longer, shitter and more expensive.

Hahahahahahahahahahahahahahahahahahahahahahahaha.

Unsurprisingly nothing happened with it because it was utter bollocks whereas everything happened for Nikita because he actually saw something that had real commercial value without extensive investment.

However in classic Russian melodrama style, he says he came up with the idea when he was “in love and perhaps this influenced me, though it could be just a coincidence” … which suggests he’s no longer in love and probably spending his time designing vodka bottles that look like your heart is dying. Or something.

I have written a lot in the past about the importance and value of design.

Whether it was the brilliant SONOS ‘sound waves‘ or the potential of using BK’s new logo as an emoji for food ordering.

Underpinning all of this is consideration, simplicity and craft.

Yes, I appreciate a personal project affords you more time than a client project … but designers are getting it right more often than adland and yet the talent in adland is there.

There’s tons of it. Everywhere.

And while there are still some amazing things coming out from the industry, I can’t help but feel design is pushing the possibilities of creativity more … which means the issue for adland must be something else.

Whether that is time, expectation, budgets or relationships, I’m not sure … but whatever it is, the attitude of ‘good enough is good enough’ is far too prevalent these days.

Or should I say, it is until someone like Nikita comes along and shows companies what they could have if they allow the experts to show them how they see the World rather than being told what to create by a committee of middle managers who value speed over quality and lack taste, judgement and real understanding of their audience.

It’s not easy to make something great.

But as a packet of pasta proves, it’s worth it.

Creatively, commercially and culturally.



In The MetaVerse, One Person Is Outside Laughing At All Of Us …

OK, I should point out I actually think the Metaverse has incredible potential.

It could revolutionise education, medicine and ignite the creation of industries that don’t even exist yet. Which is why I am still utterly baffled why Zuckerberg thought the best way to sell the technology was by putting out that utterly shit video … where you saw him and his ‘mates’ not only do things that are all possible right now, but were worse in terms of quality, creativity and interactivity.

And then I saw this picture and everything became clear …

Maybe Zuck doesn’t give a damn about the Metaverse.

Maybe he doesn’t want to help humanity evolve and develop.

Maybe the only reason he’s doing it is for the same reason a lot of conmen do things …

Because when you can distract your target, you can rob them when they’re not looking.

Now before Mr Z’s lawyers try and sue me for every penny I’ve got for saying that, I would like to point out two things.

1. I said ‘maybe’ …

That means I am absolutely not suggesting Mr Zuckerberg is a conman or only doing Metaverse for conman purposes. I am only suggesting that could be possible, however unlikely that is. Similar to me saying I could be a catwalk model.

2. Be honest. That photo is very, very creepy.

Whoever allowed that photo to get out at Facebook … I mean Meta … was either an idiot or a hero. Because when I look at that photo, I can’t help but think of this ad … except with a totally different ending.

Rather than everyone being saved in the nick of time – thanks to the hero coming in at the last moment and destroying the screen that is hypnotising and blinding the audience so they follow the words of evil – no one comes to save them, so evil walks past all of his hypnotised and blinded victims, smiling to himself that’s he got them exactly where he wants them.



With Friends Like These, Who Needs Enemies …

Way back in 2007, I wrote a post called, Should Ink Stink?

It was how Mont Blanc had gone into fragrance and I found the whole thing a bit bizarre.

Then in 2008 I wrote about how Ferrari had licensed their name to a bloody memory card … in some very loose nod to how fast the 4gb SD card could save and upload files.

You’d think things couldn’t get worse, but over the years we’ve seen more than a few candidates for the title of ‘what the fuck were they thinking’ but in 2021, we finally got a winner.

To be fair, the brand in question is old, so you could imagine the license owner thought they may as well say yes to anything if it will make them a few extra bob.

But – and it’s a big but – late last year they released a special edition ‘reunion’ of the brand, and the clamor to get access to it from people and press all around the world was immense … which makes the decision to lend their name to this product ‘extension’ even stranger.

What am I talking about?

This.

Yes, that is a Friends manicure set and carry case.

Why???

WHY???

Yes, the cast of Friends were young and beautiful … but I don’t know if anyone in the history of the show ever commented on their nails.

And why a carry case?

How many people use their manicure set so often, they need a case to transport it?

Hell, how many people need a new set of nail scissors and nail file anyway?

Hell, they even had to say ‘The Television Series’ on the package, because they knew no one would naturally associate the TELEVISION COMEDY WITH A MOBILE MANICURE SET.

Does it even have the Friends logo on the actual manicure case?

What if it doesn’t? What is the fucking point of it then?

Actually, what is the point of it whether it’s on or off.

Frankly, if someone pulled out a manicure suitcase I’d already be concerned.

If that suitcase then had the Friends logo on it, I’d be bloody petrified.

How much did this license cost?

How many products did they end up actually selling?

Who was behind this utter insanity?

The only good thing about it is that when I saw this product, I laughed more than I laughed at any episode of the last 2 seasons of the show.

The theme song sings the words, “I’ll be there for you”.

Well, if it means they’re there with a Friends manicure set in its own case, I’d rather you didn’t thank you very much.



How To Stop The Smallest Minds In The Room Create The Biggest Headaches …

I recently read an article in the Guardian about the launch of the X-Box.

Given the brand has been part of gaming culture for the past 20 years, it’s easy to forget what an achievement this has been for Microsoft.

Let’s remember back then, the brand was far more synonymous with office computer programs than gaming … so to come from such a negative space and place to become the powerhouse it is today, is nothing short of incredible.

But it wasn’t all plain sailing.

Sure, their cause was helped by SONY seemingly forgetting everything that had made the original PlayStation launch so successful … but even with that, Microsoft were still coming from pretty much a standing start.

It’s a great article that’s well worth the read, but there was one part that really stood out to me.

This:

Let’s be honest, we’ve all been there …

Where someone chooses to ignore a statement of obviousness and instead, attempts to turn it around so you look like you’re making a potentially dangerous assumption.

Don’t get me wrong, we shouldn’t blindly assume common sense is common sense, and – without doubt – there’s been a lot of unsubstantiated assumptions that have ended up being the backbone of ideas and campaigns all around the World, but this sort of behaviour is nothing but an act of petty cowardice.

However, let’s assume for a moment the person who wanted proof that people did expect DVD quality to be better than the crunched-up shit that was on screen, was right.

Let’s assume that we didn’t know that DVD brands had been communicating ‘improved image quality’ to the general public for years.

Even if all that was true, the real issue was still not being addressed.

And that is facts doesn’t mean standards.

So rather than fall into a ‘fact inflation fight’ that no one was going to come out of well – even though I get why they were triggered – they should have asked Mr Petty if the image on the screen reflected the quality of product and performance he – and the company – wanted to globally be associated with?

Quickly followed up by enquiring whether Microsoft had the technology to dramatically improve the current standard of performance?

By doing this, they not only side-step the pointless barrier being placed in front of them and refocused the conversation to values, standards and ambition.

I’ve seen this situation happen so many times.

Where political point scoring derails ambition, potential and standards.

Where the company starts focusing on the ‘minimum viable product’ rather than what could drive the brands perception.

And while these situations have also seen me lose my shit – A LOT – I always remember my Dad telling me the real way to win these sorts of arguments, which is to elevate the discussion to reputational standards not down to petty point scoring.

He was brilliant at it.

Me? I’m still working on it.