Filed under: A Bit Of Inspiration, Advertising, Apathy, Attitude & Aptitude, Authenticity, Black Lives Matter, Brand, Communication Strategy, Corporate Evil, Crap Marketing Ideas From History!, Creativity, Culture, Disney, Embarrassing Moments, Experience, Inclusion, Individuality, Marketing, Marketing Fail, Packaging, Perspective, Relevance, Resonance, Respect
Good news. Bad news.
Good news: Given I had yesterday off, that means you only have 4 days of this blog to deal with. Seriously, this is the slowest ‘easing you back into my rubbish’ that I may have ever done. What a Saint.
Bad news: There’s no more holidays for ages so prepare for a lot of it. That is if anyone reads this any more. Or if anyone read it, more like. Especially given the lack of comments which was – let’s admit it – the only reason people popped along. Damnit.
Anyway, I thought I had posted this a while back only to discover it was still in my ‘to post file’. The good news is 99.96% of my posts fail to hit the ‘topical sweet spot’ so I can still post it and no one will bat an eyelid.
I have a strange relationship with the Disney organisation.
I appreciate their history.
I appreciate their creativity.
I appreciate their craft and film making.
But they can also be a bunch of assholes.
This is not just based on the 3 years of weird shit – good and bad – I experienced with them when we were launching their park in Shanghai at Wieden [only for them to take the business off us at the last moment and hand it to Ogilvy simply because as the first park in the digital age – we wanted to use digital to bring the story of the characters journey to China to life] but because they have a history of putting their name to anything if they’ll get paid for it.
Now I have to admit they’re very successful at doing that … but it just reinforces there’s two groups the organisation. The craftspeople and the greedy exploiters.
OK, that’s like every company I suppose, but they just don’t even try to hide it … which is almost impressive if it didn’t rob you of the hope of someone good to believe in.
I know … I’m a sentimental idiot.
So you can imagine how pleasantly surprised I was with how Disney decided to handle the merchandise for Black Panther Wakanda.
Rather than sell the rights to Kmart to be shoved on as many t-shirts as possible, they partnered with Actively Black.
Actively Black is a community-first, black owned and run company committed to advancing representation of Black creatives, designers, and brands and they actively invest in the health and wellness of Black communities worldwide.
They’re an amazing organisation and so it’s no surprise the merchandise proceeds would be put towards educational programs and resources that promote physical, mental and emotional health, HBCU athletics, social justice initiatives and DEI advocacy.
It was a great move, especially given the importance and significance of Black Panther in the Black and African American community. Not to mention honouring the tragic loss of Chadwick Boseman.
It seemed Disney understood that of all the characters in the Marvel universe, this was one that had an even more significant role and position in culture and should be treated as such.
I say ‘seemed’ because then I saw this …
And to give you more details, there’s this …
What the absolute fuck?
A screwdriver set.
A FUCKING SCREWDRIVER SET!
I know Disney have form pimping their icons out, but a Kmart screwdriver set?
All that good will.
All that consideration.
All that sense they actually understood.
Let’s hope the reason is as my friend John stated:
“Calm down Rob … don’t you get that you need some serious power tools to dismantle the capitalist white supremacist patriarchy”.
We all know it isn’t.
But I wish it was.
Filed under: A Bit Of Inspiration, Advertising, Agency Culture, Attitude & Aptitude, Comment, Creative Brief, Creative Development, Creativity, Culture
Congrats, you survived my first week back.
OK, so it was only 3 days, but I’m still impressed.
But I don’t want you to heading into the weekend thinking you’ve already mastered the art of dealing with my rubbish, so here’s something to test you.
Good news.
It’s not about Queen.
Or Birkenstocks.
Or Nottingham Forest.
Bad news.
It’s about gadgets and cats.
You see a while back, I had to fly to the US and it just so happened to coincide with Jill and Otis being in Fiji [as you do]
While they were coming back the day after I’d left, it did mean Rosie the Cat would be on her own for a night.
Now she’s been on her own for a night before.
Hell, she was on her own for 15 nights when she had to do her quarantine when we moved to NZ – and that was after a hellish 26 hours in the cargo hold of a plane – but I still felt guilty about it.
So despite leaving more bowls of water and food to keep an army going for a year, I still wanted to know she was doing OK … which is where my love of gadgets comes in.
Putting aside the fact my plane had wifi – which is incredible in itself – I was able to use that wifi to connect to a camera in the house and see this …
There she is.
In NZ.
While I’m 40,000 feet in the air, somewhere over the Pacific Ocean.
But seeing my cat in real time while being so far away, surrounded by nothingness is not even the most impressive bit.
You see the reason her eyes are glowing as she looks directly at the camera is because she’s hearing my voice as I talk to her. TALK TO HER!!! LIKE I’M IN THE BLOODY ROOM. And that’s after I used an app on my phone to lower the blinds so she could feel more comfortable.
Go back just 25 years and doing this shit would be considered witchcraft. But here we are, able to do this wizardry without much effort or expense.
Madness.
Now I appreciate this topic has been discussed before and by people more articulate than I’ll ever be – for example disgraced comic, Louis CK with his ‘simpler times’ speech – however when you experience it, you realise the impact is far more powerful than words can say.
I loved being able to still look out for Rosie while I was far away.
Or at least, feel I was doing that.
Which is why for all my love of tech gadgetry, convenience and weirdness, its real power is realised when it enables your feelings rather than celebrates its function.
I know this is not new, but it’s amazing how few companies get that.
Even Ring – who literally made this happen for me – don’t seem to get it, which gives me the chance to reuse my fave Lucille Ball quote [and Colenso strat team sticker] to kind-of highlight one of the great issues with a lot of people working in marketing. And tech.
And for people who don’t know what the hell I’m trying to say, it’s this:
Listen to your audience more than your ego.
And with that, congrats on surviving this week and have a great weekend. To make things a bit sweeter, there’s no post on Monday because – drumroll please – THERE’S A HOLIDAY IN NZ.
I know. I know. We just had the World’s longest break, but not only is there one this Monday, we had one last Monday as well. Personally that would be my government campaign to attract talent to the country, but maybe that’s just me.
Beter go. Jill and Otis are in Australia, and as much as I miss them, I have countless true crime documentaries to catch up on.
Have fun.
Filed under: A Bit Of Inspiration, Advertising, Anniversary, Attitude & Aptitude, Birthday, Colenso, Colleagues, Creativity, Culture, Cunning, Daddyhood, Emotion, Empathy, England, Family, Happiness, Health, Home, Hope, Jill, Love, Loyalty, Martin Weigel, Mercedes, Mum, Mum & Dad, Otis, Parents, Paul, Queen, Relationships, Resonance, Rosie, Shelly
So this is it, the last post of 2022.
Again, I want to say a big thank you to everyone and anyone who has read or commented on my ranting rubbish.
I have to say, I miss the comments.
I know it was my choice to stop them, but I do miss them – so maybe I’ll have to bring them back, even though I’ve become waaaaaaay more productive since they’ve been turned off as I don’t have to spend vast amounts of my time checking what insults have been written to me and about me, hahaha.
But lack of comments aside, it’s been a big year … mainly because it has been the first year in a couple of years without any lock-down. And yet I still find it bizarre seeing people not wearing masks and being able to get on a plane again.
To think of the isolation, suffering and pain so many people suffered, the speed of the bounce-back has taken my breath away. Of course there are still people enduring tough times … but given the horror of the pandemic has seemingly been replaced by the threat of nuclear war and economic collapse, maybe COVID wasn’t so bad after all.
That said, I’m so grateful for the ability to travel again as it meant I was able to go on a trip that I’ll never, ever forget.
A trip where I got to see my beloved Martin getting married in Portugal.
A trip where I got to see my beloved Nottingham Forest getting promoted at Wembley.
A trip where I got to see my beloved Queen in concert with a ticket I bought 2 years earlier.
A trip where I got to see my beloved Paul, after the longest time we’ve been apart in 52 years.
It was, without exaggeration, one of the most special times in my life … with stuff I thought I may never see – or see again – so you will understand why I still feel so grateful to be able to have experienced it.
But beyond that, there were many other things that made this year memorable.
We did some fun work including Beyond Binary, Rick and Morty, Phone It In and Give Up On Humans. Our agency Christmas gift was interesting too. I say interesting, but I mean ridiculous, especially compared to last years more sophisticated Restraining Order, haha.
I wrote a pretty decent April Fools post that conned a few people.
And then, more seriously, I wrote some posts about my dalliance with depression, fulfilment, prejudice and respect that seemed to mean something to people, which made me feel happy it helped in some way.
I worked with Metallica, Miley Cyrus, Muse and Journey, to different degrees of success and enjoyment, hahaha.
We produced Dream Small … which I’m not only very proud of, but has led to conversations and change I never imagined we could have.
The way Otis – and his school – dealt with his dysgraphia diagnosis.
I celebrated my Mum’s 90th.
I got to see the wonderful Maya and Bree again, after years.
I was somehow featured in a book.
My Bohemian Catsody office mural … featuring Rosie amongst others.
I laughed myself stupid about Gi’s shit explosion while also being proud as punch of my wonderful team with our WARC/Cannes Global Grand Prix for effectiveness … followed up with us winning the same achievement at the NZ Effies … followed up by us winning the Global Grand Effie a few weeks later.
Renovating the old Colenso table to give it – and the irrepressible, unmistakeable Kate Maitland – the respect and recognition they deserve.
Lizzie and Amy’s news.
And Paula’s wonderful ray of sunshine.
Then finding the brilliant Briar and Shelly … with Martin and Meg arriving in Jan. [Which in Meg’s case, is almost 2 years in the waiting]
And last – but certainly not least – seeing Boris get pushed out quickly [literally and figuratively] by Liz Truss, even though the evil Tories somehow remain in power.
Of course there was some sad and disappointing stuff.
The loss of the irreplaceable and wonderful Dan Wieden.
Queenie … which hit me far more than I ever imagined it would.
Ben. Who left us too soon.
Mike’s motorcycle accident.
Henry, Liam and Robin left the team.
My first dalliance with COVID. And Jill too.
The bullshit that Simon P was forced to deal with and face.
Not to mention the horrible situation one of our clients was exposed to by the worst of society.
And then too many terrible global events, with the situations in Ukraine and Iran being possibly the worst of them all. What makes these last two even more disturbing is how the media only pay lip service to them. As if they don’t deem the horrors ‘relevant’ enough for their viewers and readers so they hide it on pages 5 and 6 … behind articles on energy bills, political scandal and sports scores.
I know it’s Christmas, but instead of having that one extra drink or buying that one shitty pressie, donating that money to organisations who offer support and help would be amazing. Two of them are this for Ukraine and this for Iran.
2022 has reminded me how privileged and comfortable my life is.
While compared to many, I have only experienced that sort of life, there have been times that have challenged me.
1999 was horrid.
As was 2015.
And last December was arguably, the worst month I’ve ever faced.
But this year, from a purely personal perspective, has generally been pretty special for me and one of the biggest reasons for that is my family.
I know we’re all supposed to say that, but it’s true.
Not just for who they are, but because for some reason, I feel we got even closer.
Emotionally.
Supportively.
Connectively.
To be honest, I thought we were already as close as you can be, but I discovered there’s actually no limit to the level of connection you can feel with loved ones and that has left me feeling a bit overwhelmed.
Maybe it’s because NZ is so far from everyone, we feel closer to each other. Maybe it’s because we don’t see the people we love so often, we have become more reliant on each other. Maybe it’s because we just have gone through some stuff that it reinforced how special we are to each other. Maybe it’s for reasons I’ve not wanted to admit before because it challenges the priorities I’ve lived by before.
Who knows, but what I can say is I love my ramshackle collection of Campbell’s.
Including Rosie, of course.
They’re not perfect.
They can drive me nuts.
But they’re mine and I adore every bit of them.
Which is why I want to sign off by saying to them – and to the rest of you – that whatever you do over this period, I hope it gives you all you want and all you need. I am grateful for everything every one of you put in my life and I hope 2023 – as scary as many are suggesting it will be – will surprise us all with its happiness and fulfilment.
Just as long as mine is happier and more fulfilling than yours.
Hey, I may be getting more tolerant in my old age, but I’m still as only-child demanding as ever.
Have a great one. Back Feb 1. I hope to see you in 2023.
Filed under: Advertising, Agency Culture, Attitude & Aptitude, Content, Context, Craft, Creativity, Culture, Distinction, Effectiveness, Management
Running a company is hard.
There’s so many things that influence and shape how it runs, it’s no surprise they end up being such complicated beasts.
Different departments.
Different responsibilities.
Different requirements and budgets.
A bunch of different planets all operating by their own gravitational pull.
But here’s the thing … they shouldn’t be.
Because while each of those planets needs to circle the sun.
To be part of something bigger than themselves.
In our industry, the sun would be the creative work.
Or said another way … each and every department in an agency is there to enable the best creative product to be consistently created.
That’s it.
Doesn’t matter if you’re in Finance, HR, IT, Production, Planning or Creative … your purpose is to assist the creation of great work.
And while there are people who are more directly involved in the creation of that work, I don’t mean them …
I mean the end result.
The thing all that energy, tension, time, thinking, travelling, hiring, accounting, system managing, fee negotiating and creative developing has produced and will be judged by.
But sadly that is happening less and less … because on top of there often being a lack of clarity on what ‘great work’ is, as infrastructures grow, different departments end up believing they’re the sun.
The most important ingredient.
The element that decides failure or success.
And while we cannot deny each discipline plays an important role in the operational ability of an organisation … when they think – or are allowed to think – they’re the single most critical part in the whole process, that’s when it all goes to shit.
Which is another reason why independent agencies have a huge advantage over corporations.
Because they have the power to ensure their business is designed to specifically serve the work … ultimately driven by the belief great work delivers great profit whereas a focus on profit diminishes the value of the work.
And it’s true … though that doesn’t mean all independent agencies live up to that – just like not all corporations are ignorant to it – however in the main, that’s generally how it turns out.
Which is why I keep going back to what the film director Michael Mann told me about producing excellence.
He said that when he starts a movie, he talks to everyone in the production team.
Everyone.
He explains his vision for the story … his goal for it … what will be really important to him.
Then he tells them he needs them.
That they all play a critical part in the fulfilment of quality.
That he wants them to help make his vision even better than he could imagine.
But – and it’s a huge but – its about what HIS vision for the movie is, not theirs.
And that’s the key.
Freedom within a vision.
Planets going around the same sun … not going in whatever direction they want.
Remembering your role is to help make something bigger than you better, rather than just caring about how you look.
Working to enable your colleagues to succeed rather than get in the way with needless process or ego.
Making decisions based on what helps serve the ultimate goal, not just your personal preference.
And while I accept protocol and policy will impact our lives and jobs, that’s where leadership comes in.
Ensuring the things that are adopted – or have to adopted – don’t get in the way of what you’re all there to create.
Or said another way, it’s asking one simple question: Will it make the work better?
And that’s why who you hire is so important.
Not just in terms of ability … but in terms of their standards, values, vision and focus.
Because your goal is to build potency not simply capability.
Because the reason a focused company is often a better company is simply because people don’t waste so much of their energy dealing with the internal bullshit of departments who have been allowed to believe they’re the sun, rather than a planet.
Filed under: Advertising, Agency Culture, Attitude & Aptitude, Authenticity, Confidence, Creative Development, Creativity, Culture, Individuality
A few weeks ago I did a presentation to a bunch of advertising students in London.
While I enjoy this sort of thing, I also appreciate I’m a ‘senior’ old white man … so I’m very conscious of the privilege I have – and had – throughout my career.
With that in mind, I wanted to ensure whatever I said was about as usable as it could get … regardless of where you come from, what you do or whether you lived in London, Liverpool or Lima.
Note I said ‘usable’, because sadly – for all the talk the industry goes on about with D&I policies – there still remains prejudice, whether conscious or not.
So in the end, my talk consisted of 3 slides … of which the one below was not only the most well received, but probably the most important.
Despite the headwinds it faces, this industry can be great.
It has a wide range of brilliant, talented, creative people.
Unfortunately it also has a bunch of bitter and jaded, self-appointed ‘gods’.
People who have achieved a level of ‘industry fame’ based on what they say, rather than what they’ve done. And by that, I mean what they’ve said on Twitter. Yet despite this, they seem to believe it has elevated them to a level of ‘sage’, that means the entire industry exists to impress them.
Of course everyone is entitled to an opinion.
And all experience is experience.
But if you’re starting out, you’re incredibly vulnerable to ‘experienced people’s’ judgement and that can have the effect of either conforming you to doing what they like or undermining your belief in relation to what you like.
Now don’t get me wrong, having your work – and eyes – opened to the views of people who have achieved at the highest level, is incredibly valuable to your growth and development.
But the emphasis is on highest level.
That’s not about someone’s job title.
Not the length of their employment.
But what they have created.
That’s literally it.
And while everyone thinks they have done stuff of note – and in their own way, they likely have – the reality is standards are a bit like Twitter. Your view of the world is in direct proportion to the people you follow … so while there are people on social media and industry blogs who have genuinely learned from the best and created the best, there’s a whole lot more people who have not. They just don’t realise it. Or their ego won’t accept it.
Again, that doesn’t mean they won’t offer some value, but it does mean their view is tainted by the limitation of the work they’ve actually created.
Which is why the best advice for anyone starting out in the industry is to do your homework.
Don’t like an agency or an individual for what they say or how popular they are.
Explore what they’ve actually done.
Was it a one off or has it been consistent?
Have they set standards or just followed others?
Do they push boundaries or just talk about doing it?
Have they done interesting stuff or just know interesting stuff?
This is an amazing industry. It can offer a huge amount. But if you want a career – a good career – you need to find and forge your own voice and you can’t do that if you let popularity silence your individuality or force their words into your mouth.
And that’s why if you face that, especially from people who have never done stuff that is creatively interesting – regardless of their title or experience – then there’s only one course of action to take.
Fuck ’em.