Filed under: A Bit Of Inspiration, Flying, Football, Gaming, Nottingham Forest, Singapore, Technology
A few weeks ago I was in Singapore waiting for a connecting flight to Vietnam.
I was lucky enough to get into the lounge so hung out there for a while.
I got myself some food.
I got a big glass of Coke Zero.
Found a seat and started to watch the football.
It was Manchester United versus Arsenal … and while I don’t support either of those team, the fact Nottingham Forest were currently 3rd in the Premiership – just behind Arsenal – I was paying extra close attention to what was going on in the match.
Now I acknowledge it was late.
I also acknowledge I was tired.
And we cannot forget I am currently dealing with an eye issue so my vision isn’t too hot right now … but even with all that, I must admit to being blown away with the athleticism and precision of the Arsenal players.
It was amazing. The intricate passing and speed of turn.
In fact, I was so mesmerized by it, that it took me 15 minutes to realise I WAS WATCHING A VIDEO GAME VERSION OF THE MATCH!
What the actual fuck?!
Why would this be on the Singapore Airlines Lounge TV?
Was it a mistake?
Were the people who chose to broadcast this also fooled?
Or was this simply some Singapore Airlines staff taking the piss out of the people who sit in their lounge and eat their food?
Whatever the reason, the fact I was the only one who seemingly realized – and it took me 15 minutes to work it out – means this may be the best ad for Playstation since the literally best ad for Playstation.
Nice work computer nerd people.
And the mischievous bastards at Singapore Airlines, Changi Airport.
Filed under: A Bit Of Inspiration, Advertising, Agency Culture, Apathy, Attitude & Aptitude, Career, Colleagues, Comment, Creativity, Culture, Empathy, Football, Fulfillment, Leadership, Management, Nottingham Forest, Relationships, Relevance, Reputation, Resonance
One of the things I’ve always believed is that the role of a boss is to ensure that when their people leave – and they always will – they are going to a job that they didn’t previously think was possible for them.
A role where it is as much about who they are as what they do.
A position based on what they’ve made not just what they’ve written.
An opportunity created because they want to hire them rather than there’s a hire needing to be filled.
OK, there is one other scenario that makes me happy and that’s when someone leaves for love, family or to explore a personal passion … however in terms of ‘direct’ career moves, I feel I’ve done my job for my team when they leave for what I call, ‘a bigger life’.
Has this always happened?
No. No it hasn’t … however I am extremely proud that in the main, it has.
I should point out here I am in no way trying to take credit for my old colleagues success. The reality is they did it all by themselves … my only role was to ensure I created the conditions, environment and standards that let their talent and ambitions be expressed, pushed and celebrated.
This last bit is important because while the industry sometimes feels it rewards popularity more than experience, a career is built on what you do, not what you say.
Or said another way: What you’re willing to put in, not just what you want to take out.
Let me be clear, I am not suggesting you have to work to the extreme in terms of hours or workload.
Apart from that being completely counter-productive to enabling you to be the best you can be, who – apart from Tom in Succession – wants a career based on ‘being able to take more shit than someone else’?
That doesn’t mean you don’t have to graft – you do – but as I’ve written in the past, graft is very different to working to the bone or engaging in that other evil beast, hustle culture.
So what do I mean by graft?
Well, there are many interpretations, but for me – this quote by Nottingham Forest’s Taiwo Awoniyi, kind of captures it best.
The significant part is this: “I think I can make you who you want to be as a player. But it is your decision to come?”
Your decision to come.
YOUR decision to come.
The acknowledgement that to move forward, you have to choose to do it.
No shortcuts. No handouts. No guarantees. Yet you still have to show up.
But what I also love about that line is the bit that comes before ‘your decision to come’.
Because in just 14 words, the coach has told Taiwo they:
1. Believe in his ability but won’t make false promises.
2. Are focused on Taiwo’s ambitions and aspiration are, not theirs.
3. Will commit their energy to the pursuit of helping Taiwo achieve his goal/s.
Shared responsibility.
Shared commitment.
Shared effort.
In essence, he removed all the pressure being just on the player by saying to them, that they’re in this journey, together.
What this means is Taiwo knows the focus is on where he wants to be, not just what someone wants him to do.
That his graft will not be in vain.
That there’s a productivity to all he puts in.
And that success won’t simply be measured by what his boss achieves, but what his boss helps him achieve.
But, to have all that, the expectation is he demonstrates it through his actions and behaviours each day.
It won’t be easy.
It definitely isn’t a given.
But if you choose to take this chance – not just theoretically, but with everything you’ve got – then they will commit to helping you get where you hope you can be.
And maybe even beyond that.
Sadly I don’t know if that same attitude is embraced by our industry much these days. Of course it’s there with some people, but it’s unlikely to be the norm.
And why do I say that?
Because we’re seeing less and less training in companies these days … and what there is, is often outsourced to a ‘for profit’ individual/company who often are only doing it for self-serving reasons. And what this is resulting in is less independent thought and/or good people leaving the industry.
This kills me, because I love this industry.
Sure, it can drive me nuts but at its best, it’s something truly special.
Special work.
Special people.
Special possibilities.
It has also given me a life that – in all honesty – I never imagined was possible, however I had some bosses through the years who were like Taiwo’s and for that I am eternally grateful to them. [Just so you know, I also had some utter pricks, but I’m even grateful to them because they showed me who I will never want to be]
This post has gone on for far too long which is why I’ll leave anyone who has got this far with a gift.
If you want to know if you’re working for a company that really cares about your growth or cares more about their own, ask your CFO this simple question:
“What percentage of the companies budget is dedicated to staff training”.
Trust me, their answer will tell you all you need to know.
You’re welcome.
Filed under: 2025, A Bit Of Inspiration, Advertising, Agency Culture, America, Attitude & Aptitude, Comment, Creativity, Culture, Cunning, Death, Emotion, Empathy, Environment, Holiday, Home, Jill, Love, Loyalty, Management, Miley, New Zealand, Nottingham Forest, Otis, Professionalism, Resonance, Respect, Strategy, Stupid, Success, This Blog, Toxic Positivity
Happy 2025 and welcome to year 19 of my rubbish.
I trust/hope you had a good break … even if that is simply because I didn’t write a blog post for a few weeks.
I had a great one.
Not just – as I’ve written before – because New Zealand does the ‘holiday season’ better than anywhere on the planet, but because this year was so different to the year before.
And just to reinforce how much better it was, the day I landed back in NZ I was rushed to hospital as my ‘good eye’ decided to basically stop working.
I say ‘good eye’ because when I was 21, my right eye got a detached retina [from picking up a bag of bloody coal, like some cliched Northerner from the 1800’s ] and while they managed to reattach it – which was touch and go due to some complications – it resulted in it having very bad vision out of it. However, thanks to my left eye being good, I’ve never had to worry about my sight beyond how much it costs to have for lenses that don’t look like I’m wearing beer bottles on my face plus the general protection of my head and eyes.
Even though it has been like this for 33+ years, I’ve never taken my sight – or the protection of my eyes – for granted, so you can imagine how freaked out I was when suddenly my good eye basically stopped working a day before we flew back to NZ from Asia.
Now it’s not totally sorted, but I have been assured it will over the next couple of months [which is handy as you can see from the photo below, I look bloody weird with different sized pupils which means people are even less inclined to look at me] and yet despite all this, I STILL CONSIDER THIS HOLIDAY BETTER THAN LAST YEARS.
Let me explain why …
You see back in December 2023, I started work with a new private client.
They had asked me to do a big project for them with a first check-in date of mid-Jan.
I knew it would take a couple of weeks or so to write things up but stupidly, I decided I’d do it over the holidays rather than before.
There was some rationale for that decision …
+ I had a bunch of stuff to finish before the holidays.
+ I had a bunch of reading to do relating to who this client was as a person/artist.
+ I was exhausted and wanted a break before I got stuck into things.
+ It was the bloody festive season and that’s a time I wanted to spend with family.
But the problem was that even though I had a plan for when to do the work, my brain wouldn’t let me forget about it.
So each day, the thought of the work I had to do would nag and niggle at me.
Slowly upping the volume and pressure.
So as each day ended, all I could think about was how I had even less time to relax before I had to start work, which resulted in me not being able to fully enjoy or relax until – in what felt like the blink of an eye – it was time to get started.
When that happened, the annual break I was so looking forward to, wasn’t just over … but never even had a chance to properly start. So instead of being relaxed and ready, I was tired and anxious.
Add to that, that the holiday season the year before had also been rather a traumatic – with Otis and I both ending up in hospital and my dear friend Chelsea, passing away – I was a shattered, emotionally not just physically.
The result of this was that the first 3 months of 2024 were, in all honesty, one of the most stressful times of my life. Not necessarily because the project was hard – though it was certainly demanding, albeit incredibly exciting – but because I had not allowed myself the break I needed to be ready for a completely new challenge.
The good news – if you can call it that – was the impact of these choices and decisions was very obvious to me and I knew I would never, ever let something like that happen to me again. Which is why before the most recent holidays started, I wrote to all my clients – both my private ones and Colenso’s international ones, who don’t have the same holiday duration as our local clients – telling them I was out.
Not ‘out unless you have an urgent requirement’ … but out.
Nada. Zilch. Gone.
And you know what?
No one minded. Not one.
Now, you could say that’s because they find me an absolute pain-in-the-ass to deal with, but I think – or should I say, hope – I believe it is because they respected my time and respected the efforts I’d put into their business over the past 11 months.
I get not everyone has that opportunity.
I get being able to have a break of this duration is a privilege.
But the reality is a break is the greatest investment you can make in yourself or your people.
It gives them a chance to decompress. To think. To let shit go. To get excited again.
Doesn’t matter if you’re a checkout operator or an old bastard, advertising strategist.
It’s why I hate how some companies treat ‘holidays’ like it’s a gift … something you can only have if it suits the organisations needs, timelines and ego.
Fuck that.
For all the talk companies say about ‘our staff being our greatest asset’, the second best demonstration of that – after being paid fairly – is valuing, encouraging and protecting their rights to a break.
And by that, I mean respecting their people’s right and need to have ‘proper holidays’ rather than attempting to hide their toxicity under the guise of bullshit like unlimited holidays … which not only aren’t ever true, but are something they actively go out of their way to ensure can never be realised.
And don’t get me started on the US attitude to vacations, with their 10 days a year allowance … meaning many people can’t have any break of significance without either years of sacrifice or days of unpaid leave.
It’s why I’m eternally grateful for Colenso’s attitude to holidays.
And why I’m eternally grateful for how NZ values and protects their ‘festive season break’.
[Though one unfortunate side-effect is people often don’t take a break in the rest of the year so they can save it all up for the end of the year, which can also contribute to people feeling and experiencing burnout]
And why I’m eternally grateful to my clients for appreciating and encouraging it for me.
Of course part of the reason for their generosity is because it’s in their interests … because a holiday increases the odds great things will happen for them thanks to your renewed energy, focus and inspiration. But hey, I respect they get this because we all win from it rather one person feeling indebted to the other for having what is their god-damn given right to have.
So hello 2025 … let’s see what you’ve got in store for me.
Or should I say, look out for what I’ve got in store for you.
Filed under: 2024, 2025, A Bit Of Inspiration, Attitude & Aptitude, Authenticity, Colenso, Colleagues, Contribution, Crap Marketing Ideas From History!, Creative Development, Creativity, Culture, Death, Emotion, Empathy, Family, Fatherhood, Home, Jill, Love, Loyalty, Marketing, Martin Weigel, Mum & Dad, My Childhood, My Fatherhood, New Zealand, Nottingham Forest, Otis, Parents, Paul, Paula, Relationships, Resonance, Sport, Strategy, Sunshine
So this is it, the last post of the year.
Can’t believe it.
Looking back on 2024, I have to admit that generally it’s been a really good year for me.
+ The family are happy and healthy.
+ I’m happy and unnervingly healthy.
+ Work has been good and rewarding.
+ My team have been [generally] bloody wonderful, haha.
+ I got to travel a bunch to work with talented people on awesome projects.
+ I experienced stuff I’ve never had the chance to do before, which at my age is epic.
+ I was part of some creativity that’s right up there with some of the best stuff I’ve ever done.
+ This blog – albeit by its ‘questionable standards’ – had some pretty decent posts. Kinda.
+ I got a bunch of new tattoos and a new car – albeit one that was crashed into within a week.
+ Forest stayed in the Premiership and – so far – are doing better than the last 2 seasons.
+ And last but by no means least, the Tories got kicked out of government in the UK.
So, with that list of achievements and experiences, I can say this year, by all accounts, has been a pretty epic year for me.
Now I completely appreciate my privilege in being able to say this when so many are having such a hard time, but I can’t deny it happened … and while I’m obviously grateful for it, I also know it is as much down to luck than any so-called ability I may or may not have.
That said – and in no way am I trying to suggest this ‘balances things out’ – there’s been a few things that have been very challenging for me and my family to deal with this year. Not just in terms of the shit the World is going through right now … but things much closer to home.
The loss of our dear Rosie after 17 amazing years, the break-up of my best friend’s marriage after almost 20 and the horrible, premature death of a dear client placed a huge toll on us/me emotionally and professionally.
And while we know ‘life goes on’, that doesn’t mean they don’t leave scars … scars that I/we are still experiencing and dealing with today.
Each of these tragic events had a very destabilizing effect on me/us … amplified by the fact that in the case of Rosie and Paul/Shelly especially, they were long-term ‘stability pillars’ for us and now they are irrevocably fractured.
I should explain what I mean by ‘stability pillars’ …
Put simply, they were entities we could rely on – or lean on – through good times and bad.
An emotional life-raft, as it were … and given we have chosen to live so far away from so many of the people and places we feel most connected to, it meant we probably had an over-reliance on their involvement in our life.
An over-reliance that we may have taken too much for granted. Thinking it will never change or go away. Naïve maybe.
Now don’t get me wrong, we have friends in NZ and enjoy living here, but it’s different … partly because we’re not from here, partly because we’re still relatively new here and partly because we know we won’t be here forever.
Of course, I get that’s ultimately our choice and decision, but the point is for all the positive things that have happened to us and for us this year – and there’s more than we could have hoped for or maybe even deserve, at least in my case – the impact of those 3 important relationships, have left an indelible mark on the year for us.
Which leads to why this holiday season is so important for me … for us … and most likely for the people involved and affected by the events that have happened.
I cannot tell you how much I’m looking forward to it. Not just because it’s a break, but because it’s a chance to unite, gather, refresh, restore and replenish.
I absolutely get others deserve – and most likely need – it more, but it still is very important and valuable to us too.
Fortunately, not only will we be getting it, but by living in NZ – which, as I wrote here, is the best place in the World to have it – it means we will have the space to truly embrace it and I’ve never been so grateful for it.
Talking of grateful …
This year was only possible because of the people around me.
From my family and friends, through to my colleagues and [some] of my clients, haha.
But it would be remiss of me not to acknowledge the people who read my rubbish on here.
And while I no longer allow comments, I know there’s still a bunch of people out there who do thanks to the data, the emails or the sarcastic texts. [Hello Andy!]
I’ve been writing this for almost 2 decades and in many ways, it has forged the glue of connection that has made our constant moving around the World a bit easier.
A way to never feel too alone. Too isolated. Too new.
That may sound dramatic, but it’s true.
Which is why I want to offer my thanks to each and every one of you for all you have done for me – even if it’s just occasionally read what I write.
I’m grateful for your interest and commentary and hope the holidays will be as good to you, as I hope 2025 is good for all of us.
Just with mine being a little bit better than yours … hey, I’m an only-child, so what do you expect? Haha.
In all honesty, I have some specific plans/hopes for next year. Plans/hopes that could give me a different perspective and experience in my – and my families – life. Whether that happens is anyone’s guess, but I’m quite excited to see if I can pull it off. See what we may discover and experience if it happens, both individually and as a family.
But before that can even happen, it’s time to rest …
So with that, I say ta-ra.
See you on the other side.
For year 19, starting Jan 13, 2025.
Happy holidays everyone. Wherever you are. Whatever you celebrate.
Filed under: A Bit Of Inspiration, Advertising, Agency Culture, Attitude & Aptitude, Brand, Brian Clough, Comment, Communication Strategy, Confidence, Consultants, Craft, Creative Development, Creativity, Culture, Effectiveness, Empathy, Football, Grifting, Management, Marketing, Marketing Fail, Mediocrity, Nottingham Forest, Perspective, Planners, Planners Making A Complete Tit Of Themselves And Bless, Planning, Point Of View, Positioning, Process, Professionalism, Relevance, Reputation, Research, Resonance, Standards, Strategy, Success, Systems, Work
A little while ago, A few months ago, the ‘25/’26 Premiership football season started.
Following an incredible season the year before – which saw Forest get into Europe for the first time in 30 years – their first match was against our bogey team, Brentford.
We won. 3-1.
But this post isn’t about the victory … nor is it about the implosion of the team thanks to the ego of the owner and his disastrous and potentially ruinous hiring of Ange Postecoglou who, at this point, has not won a match in 7 attempts and has seen our European and League dreams already end because he’s shit, arrogant and never cared about Forest, just the money he would get from the job [can you tell I’m bitter?] – it’s about the goal Forest scored when Nuno was still our wonderful, beloved manager.
Specifically, THIS goal.
Now I should point out this post is not about the outrageously brilliant pass from Elliott Anderson to Chris Woods that allowed a goal out of nowhere.
Nor is it about how Chris Woods started sprinting towards goal before Elliott had even reached the ball, let alone made the pass.
It’s actually about what Chris Woods did next …
Yes, he scored, but it’s how he scored that I found interesting.
Truth be told, if it hadn’t been for a post-match interview with an ex-Nottingham Forest player, I may not have realized the significance … but when I heard him talk about ‘the successful strikers mindset’, I suddenly realized how valuable – and relatable – this could be to strategists.
You see in the interview, the ex-player – Gary Birtles – talked about how decisive Chris Woods had been when running towards the goal. How he had decided very quickly how he was going to deal with the on-coming keeper. How once he had made his choice, he was going to stick with it which, according to Gary Birtles, gave him an immediate advantage over the goalie. He went on to say how Brian Clough – the iconic and ridiculously successful Forest manager he played under in the late 70’s/early 80’s and someone I’ve written copious amounts about, over the years – had always told him this:
“When you’re in a one-on-one situation with the goalkeeper, make your decision immediately and don’t second guess it. It might not always come off, but if you wait or hesitate, you give the competition the split second they need to adapt and then you lose the opportunity of even having an opportunity”.
I love that.
I love that because it gets to the heart of what sometimes strategy needs to do.
Because contrary to what many say – especially those who make their money flogging for-profit systems and models – the reality is the ‘answer’ very rarely reveals or presents itself, you come to a point – once you’ve done the hard work and rigor – of making a call on what you think is best.
It may be to enable a fast result.
It may be to enable a more effective outcome.
It may be to enable a more interesting solution.
But at some point, you have to decide which side of the fence you’re going to jump on and back yourself.
We don’t talk about that enough.
We don’t talk about the importance of the independent mind.
We don’t talk about the value of experience, perspective and belief.
Right now, everything we talk about is systems, models and processes. And while there is a role in those – or at least some of those – if we are outsourcing all decisions and choices to that, then not only should we be asking exactly what the fuck we’re adding to the outcome, we also have to ask why on earth we think we’re going to get to a different outcome that every other fucker following the same one-size-fits-all, the-computer-told-me-to-do-it approach.
Look, I appreciate what we do costs a lot of money.
I also appreciate that means companies are seeking more and more certainty in their lives.
But while some may say allowing someone to make a call on what should happen next is a sign of insanity, I’d argue the crazier thing is to do nothing and let others make the choices and decisions for you.
Sure you need to have experience.
Sure you need to have put in the rigor and work.
But at the same time, you can’t play to win, if you follow a system designed to play not to lose.
Given all the gurus in our industry flogging their system on how to do the job – despite having never made any work of note – it probably can’t hurt to repost a talk I did years ago about what we can learn from Brian Clough about how to ‘win better’.