When Otis was young, we bought him a book called The Invisible String.
It’s a delightful book about family … love … and connection … and helps kids understand the idea of being together even when their parents aren’t around. Whether that’s because they’re at work or have sadly passed.
I write this because 6 years ago today, my wonderful, beautiful Mum died.
It seems so long ago and yet I can remember every second of that day.
From waking up early to see her before her operation … to the rise of worry as she was in theatre for longer than the person before her … to the relief when she came out and I could sit by her side … to the confusion I felt when the nurse asked me to sit somewhere else as an alarm started to sound … to the horrible, painful moment the doctor and nurse told me the worst thing that could happen, had happened.
And like when my Dad died, the memories of her are consumed by the moments of this day.
However, also like my Dad, I know that will eventually pass to be replaced by the moments of love, happiness and wonder I shared with her.
She was an amazing woman.
Her capacity for compassion knew no bounds.
I felt – like with Dad – loved and supported, even at my most ‘difficult’ times …
Her loss was – and still is – a huge hole in my life.
She never got to meet Otis.
She never got to know we had moved to America … then England … and now NZ.
She never got to see the beautiful garden at our house in Herefordshire or the mad treehouse in Auckland.
But I know she would be happy about it all.
And that makes me happy for very different reasons.
Because while for her, it would be that her only son was enjoying his life, for me it would be that I am making my Mum proud.
That’s all I want to do.
Always.
I miss you Mum.
I can still feel our string.
I hope you’re holding hands with Dad and laughing at my jetlag.
Love you.
Filed under: A Bit Of Inspiration, Advertising, Agency Culture, Attitude & Aptitude, Authenticity, Colenso, Comment, Confidence, Creativity, Culture, Dad, England, Family, Fatherhood, Friendship, Goodbye England, Home, Jill, London, Love, Mum, Mum & Dad, My Fatherhood, New Zealand, Otis, Paul, Perspective, Planning, R/GA, Shelly
So even though we are not leaving for NZ for a month, this is my last post for at least a month.
Moving countries always requires a bunch of things to be done, and despite us being old hands at it, doing it during a pandemic means we have a bunch more stuff to do – hence the blog post rest.
Being back in England has been a special time.
Part of it is because I never thought I would have lived here again.
Part of it is because I have been able to catch up with old friends once more.
Part of it is because I love big cities and always wanted to live in London.
Part of it is because despite its bullshit, it’s still my home and I’ve loved being in a place where so much of it just felt natural.
And part of it is because of the new friends I have met along the way.
To think I didn’t know people like Tanter, Nils, the beautifully irresponsible – in the most responsible way – Mike and Sam, the entire planning gang at R/GA [though Lachlan did remind me when I started that we had once met in Australia … when he was a student, hahahaha], Michael Roberts, Ben Major, Tarik at Onroad, Sam Clohesy, Ian Preston, Trudie, the inspirational [whether he accepts that or not] Murray Calder, Keerti, Munraj, Larissa Vince – who is a better Nottingham Forest than I could ever be, John, Nana at POCC, Asheru, Louise Jack, Eduardo, Sara Tate, Holly Day, Ally and everyone at Brixton Finishing School, Dorcas, Abi, the incredible Kay Adekunle Rufai from the S-M-I-L-E-ing Boys project, Nick Hirst, Tom Roach and countless other people from work or – shock, horror – Twitter [including one of my ad-icons, Trevor Beattie] … is astounding.
And while I am thrilled to be going to New Zealand for our next adventure, leaving England is much harder than I thought it would.
Without doubt, a big part of that is because as much as I’ve been away, it still feels like home.
Not just because we bought our beautiful house here, but because my beloved Paul and Shelly are here.
And while the pandemic meant we didn’t see each other as much as we would have liked, it’s more than I’d had in quarter of a century and I will treasure that as much as I treasure the fact Paul and I are still as stupid together, as we were when we were kids.
England is where I was raised.
And while I have sold the family home to buy our new family home … it doesn’t take away from the fact, so many of the things that made me who I am, were made here.
Of course I wish my Mum and Dad were still alive.
How I would have loved to have made them happy to be ‘home again’.
How I would have loved to have spent so much time chatting and remembering together.
But maybe it they were still alive we wouldn’t have gone to NZ and so it appears they are still encouraging me to explore, even without them here anymore.
Though I would happily swap it all for another day together, even though I am also happy they have not had to endure the hardship that COVID has placed on the country. I can’t imagine what it would be like for them to have to deal with it and I have nothing but admiration for any person trying to manage/balance that situation with their own family.
But we’re off … and frankly, the idea of going to New Zealand feels like one of the greatest gift in the World.
That we will soon be in a country where WE CAN GO OUT TO DINNER IN A RESTAURANT seems almost impossible.
That we will soon be in a country where Otis CAN PLAY OUTSIDE WITH HIS [NEW] FRIENDS WHENEVER HE WANTS is a dream.
That we will soon be able to go visit Jill’s Mum IN A MATTER OF HOURS is madness, given it’s been 17 years since she could do that.
And that I get to do this while working at one of my favourite companies in the World – the brilliant Colenso – is, frankly, insane.
I’m so excited for the adventures we’ll have.
The experiences we will discover and learn from.
Not to mention the work I will able to be a part of creating.
That said, I cannot thank all the brilliant people who have made my return to England so special, enough.
I will miss so much about here, but the memories will also last me through till our return.
And we will be back.
Don’t know where. Don’t know when.
But – not wishing to make it sound like a threat – I know we’ll meet again, some sunny day.
Take care of yourselves. Thank you for everything.
See you on the other side. Literally and metaphorically.
Filed under: A Bit Of Inspiration, Attitude & Aptitude, Colenso, Comment, Culture, Daddyhood, Emotion, England, Family, Fatherhood, Goodbye England, Home, Jill, Love, My Fatherhood, New Zealand, Otis, Parents, Paul, Shelly
So today is the 1st Feb.
That means today is the first day of our final month living in England.
Or at least living in England for a period of time.
We will be back for a whole host of reasons, we just don’t know when.
And while I’ll be writing another long, drawn out post listing all the things I’ll miss and all the things I’m grateful for … the reality is there’s a chance COVID will fuck our plans and instead of boarding a plane to New Zealand on the 3rd March, we’ll be in our beautiful home, trying to work out how to get our furniture off a boat and our cat out of quarantine.
It’s a strange feeling to think you have a time limit on what you have come to consider ‘home’.
A mixture of fear and excitement.
Of course we have done it a ton of times – and we’re really thrilled to be off on another adventure – but there’s a bunch of things that have got their teeth into us.
Being near Paul and Shelly after 25 years is a huge one.
Our beautiful new home with our beautiful garden is another.
Not to mention the wonderful new friends we’ve made in the time we’ve been back.
But as I say to many people who ask me about moving overseas, while it is easy to focus on the things you’ll miss, you need to focus on the things you’ll gain.
And we can’t wait for that.
The things we know, the things we hope for and the things that will just crash into our life.
I owe so much of my life to having lived around the World and I’m very excited to discover what new chapters this adventure will write.
So as this is a month where a lot will be going on, this blog will end on Friday till we are either in NZ or being told we have to wait longer to get into NZ.
Though whatever is the outcome, while not hearing my rubbish on here for a few weeks sounds like a delight, let me remind you – when I’m in quarantine in NZ with literally nothing to do, there’s a good chance I may be writing 100 blog posts a day.
So be careful what you wish for.
Filed under: A Bit Of Inspiration, Advertising, Agency Culture, Attitude & Aptitude, Audio Visual, Authenticity, Brand, Brand Suicide, Comment, Confidence, Consultants, Content, Creative Brief, Creative Development, Creativity, Culture, Dad, Design, Digital, Distinction, Emotion, Empathy, Experience, Finance, Honesty, Imagination, Insight, Internet, Legend, Love, Loyalty, Management, Metallica, Money, Planning, Point Of View, Positioning, Relevance, Resonance, Respect, Rick Rubin, Standards
I am a massive fan of Rick Rubin.
Actually that’s not quite right.
I am a massive disciple of Rick Rubin.
I think he is incredible. His ability to help others express their most powerful creative voice is amazing.
So much of this is down to how he see’s his role.
Not as a music producer, but as a sophisticated fan.
Someone who wants the band he loves to be their shameless best.
Protecting them from ever feeling they have to compromise on who they are or what they want to say because he fiercely believes the greatest return comes when you express your honesty and authenticity rather than play to be liked.
It’s why the artists he’s worked with reads like a ‘who’s who’ of the most culturally significant artists of their time.
Those who either defined a genre or validated it.
LL Cool J
Run DMC
The Beastie Boys
Slayer
Red Hot Chili Peppers
Tom Petty and the Heartbreakers
Rage Against The Machine
The Black Crowes
The Dixie Chicks
Johnny Cash
Look at that list. Look at it.
Hip Hop. Rap. Rock. Metal. Thrash. Blues. Country. Funk.
No one should be able to be so successful with that range of genre and artist.
It’s hilarious and yet there are so many more artists I could mention because for almost 4 decades, Rubin has helped artists not only express their truth but recognise the economic power from doing so.
He has created icons.
He has revived icons.
He has shaped, pushed and provoked culture.
He has influenced, shaped and changed music forever.
When we hear agencies talk about ‘creating culture’, most haven’t come anywhere close to what he has helped create.
But what I love the most about Rubin is how he decides who he is going to work with.
Basically his entire decision making process is based on one simple process.
Taste.
If Rubin likes what he hears, then he’s up for it.
It doesn’t matter whether it has any connection to anything he’d done before, he see’s it less about the music and more about the artist needing help to express … find … or rediscover their voice.
Not their singing voice. Their soul.
It’s not that far off what we as an industry say we do for brands.
Except we’re increasingly forgetting what brand is because we sacrifice it time and time again for the quick win.
I get it, we’re fighting for our lives … but in our quest to show we have value, we’re destroying what makes us valuable.
Oh I know we won’t admit that.
We’ll point to words like purpose, experience and membership as proof ‘we get it’.
We’ll say they’re representative of modern brand building and all else is old.
We’ll show 1000 page decks that show how our unique processes ‘guarantee’ success.
And some clients will buy this, which means we can go away thinking we’ve got it all sorted out and we’re legends.
Except we haven’t and we aren’t.
Yes, all those elements play an important role in building a modern brand … however they’re never the lead, always a supporting actor because …
Sales without distinction doesn’t build a brand.
Purpose without sacrifice doesn’t build a brand.
Data without understanding doesn’t build a brand.
User journeys without nuance doesn’t build a brand.
Eco-systems without an idea doesn’t build a brand.
Personalisation without being personal doesn’t build a brand.
Wanting to be something to everyone rather than everything to someone doesn’t build a brand.
The harsh reality is we’re dangerously close to confusing commoditisation with brand building. Of course this is not all our fault, but continuing to perpetrate it, most definitely is.
While I appreciate Rick Rubin didn’t mean the photo/quote that appears at the top of this page to be interpreted this way … he pretty much sums up how to build truly distinctive and definitive, culturally resonant brands.
And he does it in 10 words.
TEN!!!
And that’s part of Rubin’s magic.
He understands how to get to the simplest expression of his viewpoint, because he knows the simpler it is, the less obstacles to deal with.
Simple lets truth speak and rise.
Simple lets possibilities flourish.
Simple lets distinctiveness be expressed.
Simple is unbelievable power.
Now the irony of simple is it’s not easy to pull off.
Simple is definitely not simplistic. To be simple requires a hard work, experience and confidence … and while as an industry we have known this and advocated this for decades, we seem to have recently decided the opposite – where we celebrate complexity.
What the hell?!
Maybe it’s because we’re making more money from this approach. Or just feel more important. But the endless playbooks, frameworks, processes, tools and strategies we’re producing aren’t building better brands, just bigger obstacles.
Again, there’s a place for them. But the way they’re being used – they’re more like hammers than brushes – forcing them into the process, competing with all around them and ultimately leaving people lost with what they’re following, what they’re building and what they’re actually doing this all for.
As someone recently said to me – someone hugely successful in business – when companies make the solution more complex than the problem, they’re just creating another problem.
Please don’t think this means you skimp on standards or rigour.
If anything, it’s the exact opposite … but because everyone knows what they’re working towards [rather than doing their version of what they think everyone should be working towards], it means they can be sharp and focused and that means your work can be expressed in ways that lift things up rather than bogs them down.
I get some people won’t like this.
I get some people won’t agree with this.
I get some clients would never sign off on this.
But apart from the fact I doubt any of them will have come close to influencing, shaping or creating culture in the same commercially infectious way Rubin has, if they really believe selling the complexity of intelligence is a smarter way to operate, I’ll leave you with something my dad – who was pretty good on this whole intelligence thing – used to say to his lawyers:
“If you have to show how clever you are, you aren’t that smart”.
Filed under: A Bit Of Inspiration, Advertising, Agency Culture, Attitude & Aptitude, Authenticity, Colenso, Comment, Communication Strategy, Confidence, Creative Development, Creativity, Culture, Differentiation, Emotion, Empathy, HHCL, Innovation, Insight, Love, Loyalty, Management, Marketing, Metallica, New Zealand, Perspective, Planners, Planning, Point Of View, Relevance, Resonance, Respect, Technology, Uncommon, Uncorporated, Wieden+Kennedy
So this is it.
First day at school. Again.
In another new country. Again.
It’s always a weird feeling starting a new job. A mixture of excitement and nerves.
Excitement for the possibilities that lie ahead and nerves that you don’t really know what the hell actually lies ahead.
Most of this is because you are not you when you begin a new job.
You’re in this weird place where you want to throw yourself in the mix as quickly as possible – both to start feeling settled and to show your value to your new colleagues – while at the same time, knowing you have to learn a whole new set of people, protocols and situations while navigating the judging eyes that are going to follow you around for weeks.
But I have to say I am particularly excited about this.
I’ve loved Colenso from afar for a long time.
And as I wrote a while back, I almost joined them 6 years ago and always regretted it didn’t work out [simply because my head was not in the right place after Mum died] … so to be given this chance again is something else.
But the main thing is how they have acted towards me before I joined.
Lots of companies talk a good game when they’re trying to hire you and then – the moment it’s all signed and sealed – turn into demanding, inconsiderate pricks.
While it has only happened to me once, it fucks with your mind.
You doubt your judgement.
You question your decisions.
It’s pretty debilitating.
And yet, while it has been almost 8 months since we agreed to get married, Colenso have been amazing in how they have dealt with me.
One of the big things is how steadfast they’ve been not involving me in stuff till I’m here.
Of course they checked in … but they never gave me work to do, because they didn’t want our first experience working together to be one where I’m the only person on Zoom and 13 hours behind the rest of the team.
And while I would not have minded, I totally get why they wanted that to be the way.
That said, I did want to use the time to get to know the team and I basically had to beg to get that to happen.
Of course it’s not the best way to build any sort of understanding, rapport and relationship with people – so rather than talk about work, we tended to chat about what’s happening in our lives and how we feel about it – which took away any formality and allowed us to start revealing the different sides of each other.
And while I can’t wait to get to know them properly from here on in, I’m happy we have got to a stage where they feel comfortable enough to already call me a range of ‘choice’ names … which means I’ve just saved a week on my typical timings, ha.
While the past 13 months have been a very special time for me both personally [spending so much time with my wonderful family in our new home] and professionally [working with amazing people doing work I never dreamed I would be a part of] I am utterly thrilled to be starting here today.
Don’t get me wrong, I know it won’t all be rainbows and unicorns.
I’m old enough to know there will be plenty of times full of pain, drama, arguing and asshole challenges … but when you work for a place that only has its eye on the work they create, it means everything works out in the end.
For all the tension, scars, arguments and bloody hard fucking work it takes for creativity to be at its sharpest and most dangerous – at least a lot of the time, but not all of the time – once you’ve got it there and let it out into the world, it’s amazing how all the tension, scars and arguing fade away.
Better yet, it’s replaced with excitement, energy and possibility.
OK, and nerves, but even that is in an excited way.
Now I accept this might all sound like bullshit, but it isn’t
I lived it at HHCL, Cynic and Wieden.
It’s why it’s the founding principal behind Uncorporated.
It’s why places like Uncommon, are attracting the biggest names rather than chasing them.
And it’s why a small agency on the other side of the World has consistently played against the very best in the World.
The key word here is consistently.
Not one offs.
Not once upon a time, a long time ago.
I mean doing it day in and day out.
Finding new ways to do old things.
Looking for opportunities where creativity can change outcomes.
Embracing technology to expand the possibilities of creativity rather than just efficiency.
Staying on the path even when you could take short-cuts or potentially crash and burn.
Because in an industry that is increasingly defining success outside of the work they make and the cultural impact it creates, it’s those who let the creativity do the talking who create and attract the most interesting futures.
Not just for themselves. But for clients and culture alike.
So thank you to everyone who helped me get to this place in my career.
Thank you to everyone who has helped me actually get to New Zealand.
And thank you to Colenso for your stupidity in giving me this opportunity.
I will be eternally grateful, even if my new planning gang won’t be.
Right, time for the oldest ‘new boy’ to go cause some chaos.
Have a great day, I know I will.