The Musings Of An Opinionated Sod [Help Me Grow!]


How To Destroy A Brand In One Photo …

Birkin.

The Holy Grail of handbags.

Created in 1984 when the CEO of Hermes, Jean-Louis Dumas met the actress Jane Birkin.

They’re sold exclusively through Hermes stores and you have to jump through all manner of hoops to be able to buy one.

You also need to have a fuckload of cash because they can cost in the hundreds of thousands.

That’s MULTIPLES of hundreds of thousands.

And that’s in US dollars.

Whether those prices are justified is immaterial … the reality is, they are viewed almost like precious gems.

Which is why this ad for a beauty company – MCoBeauty – made me laugh out loud.

Look at it.

LOOK AT IT!!!

It’s more Burger King than Birkin … made even better that it is appearing on bus shelters.

On one hand, I quite like how they have just destroyed the pomposity of the Birkin brand with one simple image … but on the other, they’ve not just destroyed the aspirational value of the ‘prize’ they’re giving away by making it look like a ‘pound shop knock off’, they’ve also just fucked themselves over by reinforcing that however much brands like MCoBeauty may try and claim they’re all about ‘accessible/everyday luxury’, they’re basically admitting nothing compares to getting your hands on real luxury.

But that last point is immaterial when you make an ad that makes a Birkin Bag look less appealing than a supermarket paper bag.

If it was ironic it might work, but it’s not … it’s pure ‘starburst’ sales promotion awfulness

Who designed this thing?
The colours are hideous.
The copy is disastrous.
The art direction is scandalous.

If you want to leverage giving a Birkin Bag away to drive sales … maybe you should make it feel like something you would actually like to own, rather than avoid. And god forbid Hermes see it because they will come after you like a ton-of-bricks. Even if you own it. And even if it is second hand. Hermes understand the value of reputation … it’s why they can sell bits of stitched leather for hundreds of thousands of dollars.

What is so annoying is this could have been really good.

Not just executionally, but for building the reputation and value of the MCoBeauty.

But no, instead – as is the case with far too much these days – they haven’t given a shit and just banged any old bollocks out, because we live in times where marketing is focused more on what you want to say rather than understanding the importance of how you say it.

Or said another way. There’s too much focus on systems rather than appreciating the value and impact of craft.

Which may explain why Hermes – for all the challenges the luxury category are experiencing – are still doing better than MCoBeauty and the entire ad industry put together.

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Don’t Let Strategy Take The Excitement Out Of Possibility …

So I have good news.

This is the last post for a week.

Yep, I’m away. Again.

Not because of whatever happened with the result I wrote about yesterday – but something else. Though if the result wasn’t good yesterday, the week away for me is going to be very bitter sweet because something that should be full of crazy wonderfulness is going to be infected by sheer fucking panic. But let’s stay positive shall we and ignore the fact I started a company called cynic – hahaha.

[I also, let’s not forget, started a company called Sunshine, which proves I am the living embodiment of a ‘gemini’, haha]

Anyway, I say you have ‘a week’ rest from this blog but I have written a post for next Friday because it’s Halloween and I couldn’t resist posting something truly horrific.

A blast from the past that no one needs seeing again but still makes me laugh.

So apart from that, you’re free from me for one whole week.

What a way to see in the weekend …

So with that, I’m going to leave you with this …

I saw the above recently and it reminded me of a meeting I was in once, where an HR person talked about ‘cultural fit’.

Now I get what they meant – from a theoretical place – but it was what they were trying not to say that bugged me.

Because in essence, they were saying they valued the complicit and consistent over the interesting and challenging.

They didn’t care that people who questioned or pushed were actually doing it because they wanted to help the company be even better … to them, they saw them as ‘problems’ who they could discount or disregard under the guise of being a ‘wrong cultural fit’.

Don’t get me wrong, I appreciate good companies have strong cultures … a set of principals, values and behaviours that the people within shapes who they are and how they act. But too many organisations mistake this for control and complicity when in reality, it’s about expression, standards and possibility.

And it’s why I loved that piece But here’s the thing, these people make great shit a possibility.

Sure, I get they often need to be surrounded by those with the skills and abilities to both interpret what they say and action it … but without them, you are forever lost in the middle.

Yes I get for some that is exactly where they want to be … but for those with hunger, ambition, a desire for originality, craft and possibility, that’s literally the worst place you can find yourself positioned.

And yet too often, it’s these ‘big talking companies’ who have embraced protocols and processes that filter these people out immediately … replacing them with an endless stream of plastic and beige puppets. It’s why as much as these sorts of individuals can cause all manner of headaches and mayhem – and I say this both as someone who fits this description as well as someone who seeks out people of this description – they remain the individuals who I love to work with and hire the most.

And there’s a reason for that …

Because not only do you never know what they’ll come up with – and often they don’t know wither – you can be sure it will be smart and impossible to forget.

Or to be more poetic …

They are like comets flying across a night sky. They might not stay around for long, but boy … do they always shine bright.

Which leads to something else.

Recently London School of Economics [LSE] asked me to write a piece for their business management and strategy curriculum.

I don’t know if was because they thought my perspective would educate their students or serve as a warning of what NOT to do, but it was lovely to be asked.

The one thing they wanted me to specifically talk about was how I have been able to build and lead successful teams wherever I’ve worked.

And without blowing my own trumpet, I have.

Whether it’s been at different agencies or different countries, I’m proud I’ve been able to help nurture strategically intriguing, creatively interesting teams. Where every place I’ve been, has enjoyed a period that has come to define the department, the agency, the client, the category, the work we create or – most importantly – the people who are there.

The reason that’s so important to me is that where strategy is concerned, you can never be sure if you’re making a difference or you’re just riding on the coat-tails of the talent that was – and is – already there.

Or said another way, are you good or are you lucky?

And while I’m definitely lucky – both in terms of where I’ve worked and who I’ve got to work with – I do believe I’m pretty good at developing people and gangs – and I choose the word ‘gang’ very deliberate.

You see the word ‘gang’ means you have a motley crew of different people with different talents and outlooks who are united by a common philosophy, enemy and planning identity … whereas a department tends to be a production line of similar people, doing similar things with similar backgrounds and expectations.

Or as Lee Hill, my mentor and friend once said, “you can choose to partner with people who find interesting ways to open possibilities or people who are only focused on keeping things the same”.

And while there is nothing wrong with being boringly expected, it’s not what I value or what drives the greatest commercial growth … which is why – as part of the piece I was asked to write – I wrote this:

[Click on the image above to read it properly]
_________________________________________________________________________

It’s why I always say you should beware of those who offer convenient answers.

Or solutions that are more complicated than the actual problem.

Because you may find they end up costing you far more than the people who challenge or push you in terms of who you are pr who you want – or could – become.

See you properly a week on Monday – via something stupid on Friday.

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Sometimes You Just Have To Stick Around Even If You Outstay Your Welcome …

One of the most special times of my life – not just career – was working at Wieden+Kennedy.

Specifically Wieden+Kennedy Shanghai.

Of all the adventures and experiences I’ve had in my life, it stands out highest simply because I feel a deeper sense to China and its people than any other place I’ve ever lived.

It helped that I was there during a time where the World needed China more than China needed the World – so I found myself invited into meetings and situations that frankly, few people – let alone strategists – would ever get to experience.

Wieden were amazing to me personally and professionally but I paid them back in droves.

But that said, leaving was very difficult.

They wanted me to stay.
A big part of me wanted to stay.
But I’d been there for a lonnnnnng time, I’d done pretty much everything that could be done – including starting and running The Kennedys – plus I had a young boy who needed a different environment to grow up in.

So with very bitter sweet tears, I said goodbye to a magical place in a magical country. Except I said it in a way where they would forever remember me. Specifically as the pain-in-the-fucking-arse I’d been to every single person in that place for seven fucking years.

You see about 6 weeks prior to leaving, I had 600 of these stickers made.

I then proceeded to spend the next 5 weeks hiding them everywhere.

From the – then – refurbished Shanghai office to all the local W+K hangouts, like Baker & Spice, Jamaica Blue, Little Catch and, of course, Nike HQ.

It made some people furious. Specifically one person. Which made me especially happy because in terms of making a final decision whether to stay or go, they were the determining factor on why I left.

And over the years, people would send me a photo where they had come across one or two.

And despite it now being 8 years … there’s still some there.

In fact, there’s now more than just some.

You see a few weeks ago, I was in Shanghai and was invited to visit the office.

I had not been in the place since I left … but given I’d now been away longer than I was there, it felt OK to go in.

And it was lovely and familiar.

But then it was a place where I did a lot of growing up.

And made a lot of friends … friends who are with me for life.

Which is why it was extra special for me to see some familiar faces from my time there.

And because of this, I wanted to honour the place and give them something new to show my gratitude and love.

So I gave them this:

That’s right, I made a new sticker to accompany the old ones.

“But how many stickers?” I hear you cry.

Well I couldn’t possibly divulge that information because it would ruin the fun of finding all of them, but in the interests of friendship, here’s a clue:

Now I fully appreciate this act of ‘love vandalism’ may result in them never inviting me back, but I do hope they see it as my own special way of showing my deepest and sincerest respect to a place and country I truly love.

Because Wieden Shanghai and China wasn’t just a place I lived and worked …

It was where I was reborn.

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A Week That Ensures I Can Look Back On My Life And Tell Those Around Me … At Least I Can Say, ‘I Have Lived’ …

So this is my last post for just over a week.

I know, I know … I just did that a few weeks ago.

But while any trip overseas is a privilege, this is almost indescribable in its beautiful madness.

Or it would have been, until plans got slightly changed.

ARGHHHHHHHHH.

I must admit, I was devastated when I first got told because as I hinted on my 1st Oct post … it was going to be one of the most insane, wonderful, special, magical and utterly, utterly bonkers trips and experiences of my entire life.

ENTIRE. LIFE.

And I was happy so say that, even if it turned it into a total fucking disaster.

But alas, things got changed and delayed so while I am going away, it’s to a different place for a much shorter time and to meet a rep of the individual – rather than the actual individual, which will now happen in late October and then a big event thingymajig in early 2026. So while that’s a bit disappointing for me, it’s still great news for you because while I’ll now be back in NZ for some of next week, there will only be a few posts over next week.

You’re welcome.

So with that, I wish you all a good weekend … and to say goodbye, I can’t think of a nicer way to do that than leave you with the great Dolly Parton singing a song that perfectly sums up my week ahead.

Have fun. Take care.

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If You Want A Career, Wear Your Fastest Shoes …

Once upon-a-time, I hired a head of planning for NIKE at Wieden Shanghai.

They’d come to my attention via a colleague who’d worked with them in the past.

On top of that, they had a good pedigree of work and – just as importantly – they loved sport.

I was excited to welcome them into the team and everything was good … until it wasn’t.

One evening, I received an email saying they’d thought about it and didn’t want to do it.

I understood the cold feet, they were US based and I was asking them to move to China … but we had spent a lot of time discussing this and they had assured me they were up for it.

And they probably were – when it was theoretical.

Everything is fine when it’s theoretical.

The problems always lie once you move to reality.

What bugged me was this person refused to get on the phone to discuss it. They sent their email and in their mind, that was the only correspondence they were going to enter into.

Was I pissed?

Yeah, initially I was … because we’d invested a lot of time and effort into helping this person get a good taste of what the opportunity was, what life was like here and what we’d do to make their move as easy as possible. Add to that, I always take huge responsibility when bringing people over from another country and it all felt like they had just wasted our time a bit.

But by the emorning, I was fine with it.

In fact, I was bloody happy about it.

Because if they didn’t want to come to us, I sure as hell didn’t want them to be with us.

Now I appreciate that may sound cold as hell – and I was grateful they made the call before they actually moved here – but I haven’t got the time to waste on people who aren’t excited about what they could be doing and learning and who only want to repeat or surround themselves with the stuff they know and have done.

We used to have a lot of those people apply to be at Wieden Shanghai.

Same with Colenso, albeit to a lesser degree.

People who want to work at the agency, but don’t want to move for it.

Oh they say all the right things.
They complain about all the right things.
But then you realise they don’t want to change any of the things.

They prefer to be a blame thrower rather than an opportunity grabber.

I find that bonkers … especially for strategists … but it happens more than you could ever imagine. People only focusing on what they lose rather than all the things they gain.

And you gain a lot. In every single possible way.

But that’s not what this post is about …

Because the person I hired to replace the person who walked away, was the brilliant Paula Bloodworth.

THAT Paula Bloodworth. The fucking weapon of strategy and creativity.

A person with a reel that is better than entire agencies, let alone strategists.

And while I take absolutely no credit for all she has gone on to achieve, I do express my gratitude to the person who pulled out the job.

Had they not done that, Paula would not have entered my life … and given she is one of the most important people in my life – not as a colleague, but a full-on friend – that is something I feel eternally grateful for.

In many ways, my job at Colenso followed a similar story.

They’d hired a CSO from Australia, but before they could move, COVID happened and they realised they didn’t want to leave where they were.

It was at that point, Colenso saw I’d been made redundant from R/GA and – having almost got together in 2015 – they put in a call.

Had that not happened, I’d likely still be in the UK or back in the US … rather than at a place that is increasingly more special to me with each passing year.

‘Accidental Luck’ is everywhere …

Hell, we’re in talks with someone who embodies this on steroids.

Where they sent a VERY speculative email at the very moment a candidate we were talking to, pulled out.

OK, it helps they’re talented and have a ton of potential we see and can/will grow … plus there’s the good fortune we have a new client who is not only based in the very country they’re from, but also works in the same category they’ve been focused on for the past few years and they want to become what they want have always wanted a brand in that category to be … but suddenly a person we may never have known – let alone hired – could be someone we get to call a brilliant new member of our strat gang soon.

Hopefully.

For fucks sake, hopefully, hahaha.

[And if they don’t, they don’t – we all move on – however the real lesson they need to understand is what I write about next in this post … that is if they read this blog, which they don’t. Which is another sign they’re smart … haha.]

Which goes to the point of this post.

We can plan our careers to within an inch of their life.
We can study and follow the latest theories and systems.
We can spend time looking at every possible permutation.
We can demand every part of the job is described in minute detail.
Hell, we can even write 20 Linkedin posts a day, every single day.

But none of that – absolutely none – matters as much as being ready to act when the opportunity strikes.

Yes, it’s nice to think you will always have companies come to you.
Yes, it’s nice to think you will always have options and choices.
But often, the best thing you can do for your career is be ready to go when someone else isn’t.

If I am being honest, I owe pretty much everything I have ever done to the fact I’ve always been willing to move to wherever the best opportunities was located and then work my ass off to make great things for them.

Or said another way, if I heard of something exciting [and credible] was on the table, I was on the plane.

No if’s.
No buts.
No umming and ahhing.
I was sprinting towards it.

Doesn’t matter if it was an agency in China, an artist in America or a fashion designer in Italy … if it is interesting, intriguing and scary-as-fuck, I am there.

Now of course I appreciate not everyone has the ability to do this.
I also understand that ‘moving countries’ for a job has become infinitely harder.
And I get that there are occasions where opportunities can turn into fucking nightmares.
[Though that’s very rare as long as you stick to the rule that is detailed a bit further below]

But this isn’t really about your willingness to move countries – though that can help – it’s more about your hunger to go after what excites and interests you …

That doesn’t mean a role has to be perfect.

Frankly, when companies say there are no faults, that is ALWAYS a red flag … it’s more about whether the opportunity excites you and if the company and the person who will be your boss have a track record of consistently doing good shit. Maybe not pulling it off every time, but always pushing to do interesting things and having a on-going history of doing it.

It’s how I ended up working at Wieden … which definitely isn’t perfect.
It’s how I ended up working with Artists … who definitely aren’t perfect.
It’s how I ended up working with amazing creatives … who definitely aren’t perfect.

It’s important, because for all the good things the Bloodworth’s, the Weigel’s – and dare I say it – the Campbell’s have achieved, one of the biggest reasons for it is whether it’s a boss, a team, a company, a client or even a creative opportunity … we never, ever, ever look a gift-horse in the mouth.

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