Filed under: A Bit Of Inspiration, Attitude & Aptitude, Authenticity, Culture, Emotion, Family, Fulfillment, Happiness, Love, Mum & Dad, Paul
There’s a lot of talk about the ‘great resignation’, but as I’ve written in the past, when you spend time talking to the people doing it – or hoping to do it – you learn the correct term for it should be ‘the great reset’ or, in some cases, ‘the last hope’.
The reality is the situation isn’t new.
People have felt trapped in their jobs for decades. Centuries even.
But the basic premise was ‘if you want to earn increasing amounts of money, you have to stay on the path you have chosen’.
It kind of makes sense, until you factor in the economic value of happiness and fulfilment.
Add in companies increasing lack of loyalty towards their employees and you realise the younger generation are both smarter and braver than most of my peers.
I say most because there’s people like my best friend Paul.
I’ve written about Paul’s journey from printer to Frothy Coffee Man but the more I think about it, the more amazing it is.
Because while leaving a paying job to do the same job for yourself is an act of self-belief – acknowledging it still requires a huge amount of effort if you want to continue growing, rather than just stay where you are – leaving a job you’ve done for decades to do something totally different is an act of hope.
Well, that’s what it may seem …
The reality is carrying on doing something you aren’t enjoying is the most sensible thing you can do.
What stops us is the risk of it failing.
The worry that instead of taking a step forward, we end up going backwards.
And then that idea fucks with your head and you end up carrying on as you were.
Miserable is your arrested development of life.
But Paul didn’t do that.
He decided to do something about it …
Now becoming Frothy Coffee Man wasn’t all a punt in the dark.
While he hadn’t done it before, he loved the idea of being self-employed. He loved the idea of dealing with people. He wasn’t frightened of hard work. He was realistic about what he needed and wanted out of it. He loved being outdoors. And his fucking wonderful personality was made to build relationships with strangers.
He also had an incredibly supportive wife who encouraged him.
As well as a best mate who did the same. ie: Me.
So he went for it. And it has been the best decision of his life … first emotionally and then pretty soon afterwards, financially.
I’ve written a lot about how my parents drilled into me the importance of fulfilment over contentment.
To be honest it took me a long time to realise what they truly meant.
But in essence it was this.
Always choose the bigger life.
I’m so glad Paul did it. I’m so glad I was taught it. I hope more people find theirs.
Because as hard as it may seem, it’s only one considered decision away.
Filed under: A Bit Of Inspiration, Apathy, Attitude & Aptitude, Content, Context, Culture, Dad, Daddyhood, Emotion, Family, Fatherhood, Home, Jill, Love, Mum, Mum & Dad, My Fatherhood, Otis, Rosie
I had a blessed childhood.
I had unconditional love … continuous support and a caring, family home.
But I never got Electronic Battleships.
Hell, I didn’t even get to play shitty paper battleships.
And frankly, I didn’t care except for the fact when I was a kid, the idea of an ‘electronic’ version of anything was cool so I wanted it.
Then there were the sounds it made.
Or at least the sounds it made on the TV ad.
Holy mother of god. This was 25th century technology.
Kinda.
But did I get it?
Did I hell.
Oh don’t get me wrong, I was spoilt over the years with a lot of electronic stuff …
Blip. Demon Driver. Astro Wars. Philips G7000. Game and Watch. Merlin. Tin Can Alley … which was the most rubbish thing ever made.
But no Electronic Battleship.
And the only reason I was able to deal with it is because I never really liked board games and my Dad hated them even more … so even if that wasn’t the case, only my Mum would be available to be an opponent and war was not something she rightfully wanted to encourage.
For 52 years I lived perfectly well without having Battleships in my life until one day I came home and found Otis had got a set and wanted to play.
Not Electronic Battleships [still being denied all these years later] but battleships all the same.
So we sat down at the table … facing each other and prepared to unleash naval hell on one another.
I should point out Otis had never played Battleships before.
I should also point out he’s 7 years old.
So you’ll understand why my view of Battleship has evolved from indifference to hate because 37 minutes after commencing our game, my son had blasted all of my stupid, crappy, cowardly ships out the water.
Crap game anyway.
Filed under: A Bit Of Inspiration, Attitude & Aptitude, Corona Virus, Emotion, Family, Holiday, Home, Hope, Jill, London, Love, Loyalty, Luck, Martin Weigel, Mercedes, Nottingham, Nottingham Forest, Otis, Paul, Paula, Rosie, Shelly, Virgin Atlantic
So I was supposed to be back today, but the gods had other plans.
I got covid.
After avoiding it for 2 years.
After moving to the other side of the planet in the middle of the pandemic.
They decided now was the optimum time to give it to me.
And maybe they were right.
Because this trip has – so far – been filled with nothing but miracles and love.
I got to see the wonderful Martin and Mercedes get married in Portugal, surrounded by old friends who I’d not seen in an age.
Including the brilliant Clare Pickens who I love enormously.
Not to mention Nusara and her husband … who I discovered actually exists.
Now it’s fare to say all weddings are special, but this was magnificent.
There’s many reasons for that – from the people, the venue, the moment – but it was something more than that. As I said on the speech I was asked to give at the last minute, we needed this. All of us. Not just Martin and Mercedes … but every person who was – and continues to be – affected by the devastation of COVID. Which means every person in the World because whether it has been small or big challenges, we’ve all had to deal with them.
And from there, I then got to see my beloved Nottingham Forest pull off the miracle.
From bottom of the league with the worst start in 108 years to playing at Wembley after 30 years and getting promoted to the Premiership after 23 years away.
And to be able to do that with my beloved Paul – who I’d not seen for almost 2 years – by my side, was just even more special.
I don’t mind telling you I cried when I saw him.
When he got out his car and gave me one of his massive hugs hello, I clung on and cried. God I’ve missed him.
Don’t get me wrong, I love NZ, but it is the first place I’ve ever lived that genuinely feels ‘far from everything’ … so with that and all that has gone on in the past 2 years – not to mention the fact this is the longest I’ve not seen him in my entire life – I realised how much I’ve missed and needed him around in my life.
So to have that and then watch our beloved Forest get back into the promise land together was – well, just unbelievably special.
Now if you remember the post I wrote when I was setting off on this adventure, you will note I have not mentioned seeing Paula and her baby yet and that’s because of the COVID gods. But they’re still being nice to me …
Because not only has COVID not been too bad for me – especially compared to what some people have suffered – it meant I had to move my flights as NZ travel rules meant they wouldn’t let me catch my plane. And even this set back has a silver lining.
Because of the demand on airlines – and the time it takes for RAT tests to show a negative reading – the earliest flight I could get was next Tuesday. So not only will I have the time to see her before I go, but I also get to see Paul again when we go to the Queen concert we booked back in 2019 that they had to cancel because of COVID.
Seeing Queen with my best friend and his wonderful wife Shelly is like the ultimate gift to end this incredible visit to Europe.
But there’s more …
You see the Queen concert is on the day the UK celebrates the Queen’s Platinum Jubilee.
I mean the royal one, not the musical one.
The reason this is significant is way back in 1977, my Mum and Dad brought me to London to watch the crowds celebrate her Silver Jubilee. I remember it well, despite being so long ago. So to be back in London – albeit by pure coincidence – on a day where England yet again is celebrating a landmark moment in the Queen’s reign takes me back to that day with my parents and that is a feeling I will really treasure.
What this all means is not only has this trip been more wonderful than I ever imagined, it’s ended up giving me more miracles and love than I ever expected. Miracles and love that I needed more than I ever imagined.
So while I can’t wait to get back to my family – and my team – I can honestly say this has been a couple of weeks that are one of the most important and memorable weeks of my life and for that, I thank everyone who made it possible … from Martin and Mercedes, Paul, Nottingham Forest, Colenso, Q-Prime, NIKE, Paula, Queen, Lee Hill and Virgin Atlantic and my brilliant supportive wife and son right through to, bizarrely, covid.
I don’t know how you did it Mum and Dad, but thank you.
So till next week.
R
Filed under: A Bit Of Inspiration, Advertising, Attitude & Aptitude, Authenticity, Brand, Content, Craft, Creativity, Culture, Digital, Effectiveness, Emotion, Empathy, Entertainment, Happiness, Honesty, Imagination, Inclusion, Innovation, Insight, Long Copy, Love, Marketing, New Zealand, Perspective, Purpose, Relevance, Research, Resonance, Sentimentality, Truth
As many of you know, I’m quite the emotional guy.
[OK, I get it … that’s an understatement. Let’s leave it there]
But while this can sometimes result in me having an ‘Elton John’ moment [™ Elton John] I have always been a huge believer in the value and importance of empathy.
Part of this is because my Mum always told me to be interested in what others are interested in, but as I got more and more into my planning career, I realised that if you can truly understand the feelings and emotions someone is experiencing, it enables you to make work that others will also feel and resonate with.
A perfect example was this work we did ages ago for Nike in China.
It had already been decided the idea for the global 2012 Olympics Campaign was going to be Greatness. The problem was that when we spoke to kids all over China, they didn’t feel they were ever able to refer to themselves as great.
They felt that was a term saved for the chosen few. The people who the government deemed as having done things that raised the entire nations profile and success.
Of course they didn’t articulate it like this … we got there by spending time with them and slowly pulling away the layers of codes and confusion so we could understand what they wanted to say rather than what was being said.
Or said another way, we wanted to understand rather than get answers.
Now I am not denying it took a while … and I also accept being an Olympic campaign, we had the time and the money to do things right. But the thing is this rigour was worth it … because not only did it turn into an incredible campaign … not only did it become China’s most successful ever campaign … it helped changed attitudes towards what greatness is and allowed millions of kids to feel they could feel valued and valuable.
This is the work.
The reason I say this is because for the past few months, I’ve been working with The University of Auckland’s Creative Thinking Project in exploring new ways to use creativity to engage and deeply resonate with audiences.
Thanks to the work of Sir Richard Faull, Faculty of Medical and Health Sciences at The University of Auckland and Nuala Gregory, a fellow of the National Institute of Creative Arts and Industries – also at The University of Auckland – we have explored and experimented with a whole host of different creative formats to identify which one can create the best conditions for connection.
The findings have been astounding.
While the vast majority of communication spend goes towards television, digital and outdoor advertising … none of these had the same impact on audiences as the power of the poem.
In fact, when poems were used as the content for television, digital and outdoor, the increase in engagement went up on average 13.3%.
THIRTEEN!
OK, I know that may not sound a lot on first impression, but when you consider last year, companies spent SEVEN HUNDRED AND FIVE BILLION DOLLARS GLOBALLY on advertising … if this can improve connection to potential audiences by 13%, then it has huge commercial opportunity.
[And by that, I mean for brands, creativity and the University of Auckland]
Now I suppose on one level, none of this should be a surprise.
Rap is a kind of poetry.
A way to communicate that’s felt as well as heard.
But while we have started to explore this, our focus has been on poetry and the results, as I detailed above, have been fascinating.
Sir Richard believes this may be heavily influenced by the challenges the World has faced over the past few years. Where the feeling of isolation of helplessness has created an yearning for any sort of emotional connection. And while TV may have their manifestos, they often come over as contrived … whereas poems have a fragility to them that enables them to better resonate and connect to audiences.
For example … of the literally thousands of poems tested, this was one that achieved one of the highest scores, despite being from an anonymous author.
Now this mountain I must climb
Feels like the world upon my shoulders
But through the clouds I see love shine
It keeps me warm as life grows colder
While it is deliberately ambiguous, it appeared to connect to audiences as they saw it as capturing the struggles they felt in life. Where there is still an expectation for progress and yet the conditions people find themselves having to deal with are increasingly harsh and difficult.
Other poems that resonated – and follow a similar theme to the previous example, except it is by contemporary poet, Ocean Vuong – include this:
And when your fears subside
And shadows still remain
I know that you can love me
When there’s no one left to blame
So never mind the darkness
We can still find a way
As well as a piece from his work entitled ‘Life’, which has a much darker theme:
Loneliness is my hiding place
Breast feeding my self
What more can I say?
I have swallowed the bitter pill
We are still working on the research but have set up an instagram that lists the poems that have tested particularly well.
I would love it if you could visit the page and let me know how the poems affect you. If they do.
Now I appreciate this leaves me open to all sorts of ridicule.
And I assure you that I am not trying to suggest poems are the future of effective advertising.
This is simply a project to see if there are techniques that allow us to better connect emotionally to audiences without necessarily needing to spend months in the field meeting endless people.
While I am part of this work, it is ultimately the property of Auckland University.
Fortunately, they have said I can promote the work because they would love to have more respondents take part. So if you are interested in discovering more – and helping see where this creative adventure could lead, can I ask you to sign up here.
That said, I would recommend you do it today … because studies have found April 1st is the optimal day to get people to sign up to ‘research’ that is actually just some 80’s song lyrics from Foreigner, Guns n’ Roses and Queen.
Have a great day. I know I will.
Filed under: A Bit Of Inspiration, Attitude & Aptitude, Authenticity, Brand, Comment, Confidence, Context, Craft, Creativity, Culture, Cunning, Devious Strategy, Distinction, Emotion, Empathy, Experience, Family, Love, Loyalty, Membership, Perspective, Relationships, Relevance, Resonance, Respect
Like most things in life, there tends to be 2 sorts of people.
Those who chase the cash.
Those who chase their passion.
Or said another way, the business folks and the creative folks.
But one thing I’ve learned from working with a number of highly successful bands over the last few years is this.
Those who chase cash can be hugely financially successful, but they’ll never achieve the level of creative respect those who chase their passion will receive.
Now you may go, “who cares, they’re rich”.
But here’s the thing …
People who chase their passion can end up being even more financially successful than those who simply chase the cash.
Sure, it doesn’t happen often, but it also happens more than you may imagine. And when it does, that’s when things get really interesting.
I’m working on a project for a band [not Metallica] that is – quite simply – bonkers.
Not just bonkers in terms of what they want to do, but why they want to do it.
And why do they want to do it?
Because they their die-hard fans to be properly rewarded for their die-hard loyalty.
I don’t mean that in terms of getting early access to something they have to pay for – which is the way many companies think loyalty works. I mean rewarding them with something that has real – and long term – economic and emotional value to them.
Obviously I can’t go into specifics … both for the fact I’d be murdered and there’s still a fuck-ton of hurdles to be dealt if we stand any chance of pulling this off … but what I’ve loved seeing is how artists who have built their fortune as a byproduct of their passion [rather than just a focus on the cash] seem to reach a point where they kinda turn into a musical version of Robin Hood.
I should point out this does not mean they suddenly start doing things for free.
Nor do I mean they start giving all their money away.
There may do some of that but by then, they’ve finally learnt the value of their value.
No, what I mean is they put a lot of effort into ensuring their long-term fans feel the respect the artist has for them and all they’ve done for them … and one way they are increasingly doing this is by finding ways to ‘steal’ from the rich, so they can reward the loyal.
Case in point.
Billy Joel.
In 2014 he started a residency at Madison Square Gardens and vowed to keep playing there once a month until his concerts stop selling out.
Well, he’s still playing … and given he allegedly makes US$3-4 million per show, it’s proven to be an incredible relationship.
But this is where it gets fun …
You see Billy Joel no longer allows the first row of the venue to have people sitting in it.
There are 2 main reasons for this.
1. It stops scalpers from making huge money off him.
2. He hated looking down and seeing rich people looking back at him. Not really into the evening, just there because they could afford the seats and could brag about it to their friends.
So instead, every time he plays, he gets his crew to find fans who are sitting in the worst seats in the venue and gets them to bring them down and give them the best seats in the front row. People who are really happy to be there – not for the bragging rights – but for the chance to get the best view of an artists they love, singing the songs they adore.
In essence, he uses the wealth of the uber-rich to pay for the seats for the real fans.
Giving them the night of their life and letting Billy show that money can buy lots of things, but it can’t buy the respect he has for his true fans.
Now before anyone slags this post … or Billy off.
While I appreciate what he’s doing is not perfect … it’s more considerate, respectful and loyal than 95% of companies who talk a great game in terms of their customers/employees being their greatest asset right until the point it actually might result in costing them more than they want to spend.
Which is why I’d rather be loyal to a kinda musical version of Robin Hood than a smiling snake.
And before I go, I just want to leave you with my favourite little film about Metallica.
Unlike the Billy Joel story, this is not about repaying fan loyalty – at least not in the way I’ve just described how Billy Joel has. This is more about the sentimentality the band has for people and places that they believe has had a significant impact on the life of the band.
I’ve written about this before, but whereas that was about their ongoing relationship with Cliff Burton’s father … this is about one of James’ guitars.
That might not sound enticing, but I assure you it is.
Because while this film talks about where this guitar came from … what it represents and how it was crafted to have even greater meaning and significance to James and the band … it’s really a story of loyalty, legacy and love.
Enjoy. They’ve come a loooooooong way since Some Kind Of Monster, ha.