Filed under: Advertising, Attitude & Aptitude, Comment, Corporate Evil, Crap Campaigns In History, Creativity, Daily Fail, Fear
There’s a narrative that to be rich, you have to be smart.
Or very, very lucky.
Whether that viewpoint is true or not is probably more an individual take than a general view. But what isn’t talked about very often is how success can make you stupid.
The comedian Billy Connolly once said the world smells of fresh paint, because wherever the Queen walks [RIP] … 20 feet in front of her is someone painting the walls white.
Or said another way, wherever successful people go, ‘yes people’ follow.
Never did I see that more in action than when I lived in America.
OH MY GOD.
The ‘manage-up’ attitude was incredible to witness.
Basic thoughts were met with an ever increasing amount of fawning responses …
“That’s a brilliant idea”.
“Genius”.
“You’re so clever”.
And all this resulted in was leaders thinking they were Gods … walking on clouds thinking the world was looking up and worshiping them … pushing confidence in their own voice to greater and greater levels, so they spouted even more ridiculous viewpoints that they packaged-up as next-level Yoda statements for their entourage to fake swoon over.
I say this because I recently saw this …
WHAT THE HELL?
I mean, what does ‘the smartest praline in the World’ even mean?
Does it have Alexa inside them?
Or maybe the new iWatch Ultra?
Or did they get Einstein’s body, crush it up and placed fragments into each nut.
Seriously, what the hell are they going on about???
Well it gets worse.
No, really.
Because when you watch the ad, ‘the smartest praline in the world’ translates to the ability to be a sexpest on public transport … I kid you not.
The good news is this ad is apparently old … but it still perfectly demonstrates nothing can make you more egotistically stupid, than being successful.
So I’m back.
A few weeks ago I got a message from a client of mine.
They said, “saw this, thought of you”.
This is what they saw …
The problem was that after I read it, I wasn’t sure which person in the conversation I reminded them of – because frankly, it could be both.
Which may have been their point.
Though, having asked some friends – and my wife – what they thought, they informed me the sentence, “I didn’t ghost you. I just stopped entertaining mediocrity” was ‘pure Rob’.
Now while I should resent that view, I’ve come to the realisation I resemble it instead.
And weirdly, I’ve even taken it as a compliment.
Which means my client was absolutely right.
I’m an absolute asshole.
Filed under: Attitude & Aptitude, Comment, Dad, Daddyhood, Family, Fatherhood, Jill, Love, Otis
I was going through some photos when I came across this …
It feels like a million years ago, but it’s less than 2 years ago.
It was taken around Christmas 2020 …
We were living in England and we’d recently bought that house.
We knew we weren’t going to be in it for long as I’d accepted the job at Colenso … but we wanted to enjoy it as much as we could while we were there.
And so we did.
But the snow added a new dimension to the experience.
It came down a lot over a few short days and so for the first time since I had left the UK 25 years earlier, I was in a place that had enough snow to mess about with. For Otis, it was the first time he could … the first time he properly experienced snow … and after he’d accepted it was bloody cold, it was a bloody challenge to get him back indoors.
Oh the fun.
Snowball fights.
Building snowmen.
Slipping and sliding.
It was amazing.
All topped off by us getting into our giant hot tub in the garden to get warm, while it snowed around us … which was a bizarre – yet awesome – feeling.
And while that house is pretty much isolated in the countryside, so the small roads were all ice rinks, something about that week made the whole thing even more special for us.
A chance to connect to that house. To build a memory with that house. To be a family home.
And yet, when I saw that photo it seemed like another life.
A world away from the one we live in now.
Yet it’s still our home.
We may well one day return to it.
And we still utterly love it and its garden.
Lots of people talk about their ‘forever home’. I get it …
But the reality is while a place you grow roots in, is very important … the thing we forget is we have to do the work. It doesn’t happen by itself. Those 4 walls require the interaction of the people in it to build something worth remembering it for.
And while that house only had us in it for 6 months [so far] that photo will forever remind me that sometimes, that’s all you need.
Filed under: A Bit Of Inspiration, Advertising, Agency Culture, Attitude & Aptitude, Brand, Brand Suicide, Cannes, China, Colenso, Comment, Confidence, Consultants, Content, Context, Creative Development, Creativity, Culture, Devious Strategy, Differentiation, Distinction, ECommerce, Effectiveness, Honesty, Innovation, Insight, Loyalty, Management, Marketing, Marketing Fail, Metallica, New Zealand, Perspective, Planners, Relationships, Relevance, Research, Resonance, Strategy, Wieden+Kennedy
There’s so many agencies, consultancies and self-appointed guru’s out there who talk about how to be successful at business.
They all have their models, eco-systems, philosophies and proof points.
And yet so few have ever done it for themselves.
They’ve chosen to ‘succeed’ under the safety-net of anothers money, reputation or effort.
That doesn’t mean what they do or think doesn’t have value – of course it does – but it also doesn’t mean their viewpoint is the only one worth counting.
And yet, every single bloody day, that’s how it is presented.
Recently someone wrote a piece on how they had used their proprietary research methodology on a Cannes winning TV ad and declared it would not deliver sustainable growth for the brand in question.
Putting aside the fact they were judging work that had won a creativity award rather than an effectiveness one … the thing I found funny was their confidence in proclaiming their view was the ultimate view.
I am not doubting their smarts.
I am not doubting their data.
But I am doubting their breadth of business appreciation.
And yet somehow, the voices of a few have positioned themselves as the be-all and end-all of effectiveness.
Don’t follow us and you fail.
Don’t follow us and your brand will lose.
Don’t follow us and you will be labeled foolish.
Now I am not denying these people do have a lot of experience and lessons we can learn from, but they’re not infallible.
But that’s how the industry approaches them.
Lording them like they are Yoda’s of the future.
But they’re not.
Don’t get me wrong, they are very good at evaluating effectiveness from a particular perspective and set of behaviours. Offering advice that can be hugely important in the decision making process.
But there’s a whole host of brands and business that have adopted totally different models and achieved ‘effectiveness and success’ that leaves others far behind.
Incredible sustainable success.
From Liquid Death to SKP-S to Gentle Monster to Vollebak to Metallica to name but a few.
Oh I know what some will say …
“They’re niche” … “they’re young” … “they’re not that successful”.
And to those people I would say maybe you don’t know what you’re talking about … because in just that list, it includes the biggest selling brand on Amazon, the fastest selling brand in their category on earth and the second most successful American band in history.
But there were two things that really brought the issue of mindset narrowcasting to me …
The first was the launch of a book that was basically about creating future customer desire for your brand/business.
Now there’s nothing wrong with that … but no shit Sherlock.
Has the market got so short-sighted and insular that the idea of doing things that also drive your future value and desirability become a revelation?
It’s literally the most basic entrepreneur mindset, and yet it was presented like it was Newton discovering the laws of gravity.
This person is super smart.
They’ve done a lot of good stuff.
But it just feels the actions of some in the industry are driven by the fetishisation of icon status … even though, ironically, what it does is highlight their experience may be narrower than they realise.
But at least the book had good stuff in there.
Stuff that could help people with some of the basics.
A desire to look forward rather than get lost in the optimisation circle-jerk.
This next one was a whole lot worse.
Recently an ex-employer of mine went to see a current client of mine.
Specifically the founder and CEO.
Apparently they went in to tell him he was missing out on a whole host of business and they could help him get more.
They then proceeded to present a massive document on how they would do it.
He looked at them and told them it was very interesting but they were wrong.
He told them their premise was based on a business approach he doesn’t follow or believe in.
A business approach that didn’t reflect the industry he was in, only the industry they were in.
He then informed them he had the most profitable store on the planet and so while he appreciated their time, he had faith in his approach and it was serving him well.
But it gets better.
As they were leaving – and I’ve been told this is true by someone who was apparently there – the person showing them out informed them their boss had a personal net worth of US$36 billion and based on their companies current share price, that meant he was more valuable than their entire group.
Was it an asshole thing to do?
Yep.
Do I absolutely love it?
Oh yeah.
Will I get in trouble for telling this?
Errrrrm, probably.
My point is the industry has decided ‘effectiveness’ can only be achieved and measured in one way and any deviation from that is immediately discounted or considered ‘flawed’.
Often by people who have never actually built a world leading business themselves.
Again, I am not dismissing the importance of what is being said, it’s HUGELY important – which is why I’m proud we won the Cannes/Warc effectiveness Grand Prix – but, and it’s a huge one, if we think that’s the only model and only use that one ‘model’, then we are literally adopting a single approach to solve every one of our clients every problems.
One.
That’s insane.
Not just because it’s stupid but because if everyone adopts the same approach, then impact will be influenced far more by spend and distribution that strategy.
Please note I am absolutely not saying we should burn the models or philosophies or systems that have proven their value to drive business. No. Absolutely not. I’m just saying we shouldn’t be praying at the feet of them … especially when many are simply focused on creating steady impact rather than spectacular.
Yes, I know ‘spectacular’ has a lifespan – which is why innovation is so important – but so many brands out there either aim for the middle … reinforced by processes, protocols and rules defined as ‘best practice’ by people in a particular industry … or they bake-in ‘limitation’ into their potential because they’ve blindly adopted rules they never challenge or explore from other industries or entrepreneurs.
At the end of the day, if a brand like Liquid Death can become the biggest selling water brand on Amazon because they found a way to make men actually want to drink water through a model and approach that is not only radically different to what so many of the industry experts say is ‘the only way’ … but is the opposite of it … then your brand may be inhibiting itself by following a model designed to make you fit in with it, rather than redefine how it fits in with you.
Filed under: America, Attitude & Aptitude, Authenticity, Brand Suicide, Comment, Confidence, Corporate Evil, Culture, Cunning, Daily Mail, Egovertising, England, Fear, Government, Honesty, Imposter Syndrome, Marketing, Marketing Fail, Politics, Professionalism, Relationships, Relevance, Research, Resonance, Social Divide, Trust, Truth
Recently I was reading an article on Brexit when I came across a comment that stopped me in my tracks.
The reason for it is that in a few words – literally a few – it not only highlighted the issue with many of the shortsighted fools who voted for leaving the European Union – and likely voted for the election of Boris Johnson and Liz Truss – but also could be used to explain the decline of so many companies, institutions and individuals.
This is it …
What a perfectly constructed sentence.
A devastating set of words that places you perfectly in a corner you can’t get out of.
It’s almost a Hollywood movie line it’s so crafted in its underlying viciousness.
But of course, the people it challenges won’t accept it.
They will continue to refuse to acknowledge their complicity in the situation millions now face.
Because as I’ve written before, people has difficulty understanding something when their credibility and reputation depends on them not understanding something.
It’s why they will continue to cast blame on everyone else.
Why they will continue to claim the opposition are more dangerous than the government they voted in … the government that has brought an entire nation to its knees.
But let’s be honest, the reason for their attitude is even uglier than not wanting to own up to what they contributed to. Because for all their claims of wanting a ‘better Britain’ … the real reason behind their choice was to create a barrier between them and people they think are beneath them.
A way to feel socially, morally, professionally superior to those around them, while conveniently choosing to ignore they were either given great advantage from birth over the vast majority of people or seek to mitigate their situation by blaming everyone else for what they have not achieved, despite starting from greater advantage.
I get it. It’s kind-of human nature. It’s also the unspoken truth of democracy – where the reality is we tend to vote for what works for you rather than what’s right for the nation.
Of course the unspoken truth is still better than the alternative … however given the way politics and business are increasingly allowing spin, vitriol and lies, it seems we’re seeing ‘post truth’ as an accepted and embraced business strategy.
And that’s why the independent voice has never been so important.
Not just in the public domain, but within organisations, governments and individual groups.
Not to attack, destroy or dethrone – as is the current trend – but to protect.
To ensure the people making decisions – or the people asking to decide on the options – are aware of the range of possibilities and outcomes that could occur rather than just blindly following a blinkered promise of what will happen.
Not delivered with hyperbole or exaggeration, but with quiet, informed context and facts … delivered by an individual or organisation without political affiliation and respected for their independence.
It doesn’t mean it will stop things like Brexit happening, but it will ensure people who knowingly bend the truths to suit their own agenda or were deliberately ignorant to the choices they made are held to account. Because without that, we carry on down this sorry path where governments, organisations or individuals can choose to ignore previous choices they made, ignore the passing of time that changes the context of everything and ignore the realities others may have caught up and left us behind.
I am under no illusion that the truth hurts, but delusion damages us forever.