Filed under: A Bit Of Inspiration, Advertising, Agency Culture, Aspiration, Attitude & Aptitude, Career, Collaboration, Communication Strategy, Creative Development, Creativity, Culture, Empathy, Grifting, Metallica, Perspective, Resonance, Respect
This is a photo of Metallica’s road crew for their current 72 Seasons tour. I say that, but it doesn’t include the entire team who makes it happen … which totals around 500 people.
Five Hundred!
To allow 4 guys to play their songs to people around the World.
From stage riggers to wardrobe people to caterers to production crew to personal roadies to management to the 92 truck drivers.
Then there’s the people who are part of the tour but not on the tour …
From logistics people to fanclub project managers to lawyers to each and every one of the bands families.
It’s a lot.
Now the reality is the band are not just aware of this, but are deeply grateful and protective of everyone who is part of this … but the point of this post is not only does our industry love to place the spotlight on individuals – crediting them and them alone for whatever product, project or theory that is being celebrated – but too many of those individuals like to project the view that is entirely justified and as someone who has been in this industry longer than dinosaurs, the amount of times I’ve genuinely seen that, can be counted on one hand.
Don’t get me wrong, I have the ego of Bono.
And I appreciate everyone loves being told they’re good at what they do.
But there’s a difference between being celebrated and taking all the credit. And there’s a fuckload of people who – at least on social media – are happy to take all the credit.
Presenting themselves as some sort of comms Jesus.
Look, I’m not saying what they do isn’t good.
And I’m not saying what they do doesn’t have value.
However I am saying that in 99.9% of cases, they didn’t do it all on their own.
[Even though there’s more than a few you could possibly have that argument with, especially those who’ve never made work to back up their self-proclaimed genius or judgement]
Sure, maybe some of the help they received was people simply creating the conditions for them to be able to do whatever it is they do … but by the same token, ‘creating the conditions’ is exactly what those 200 people in the photo above do, and the band are very grateful they for that because otherwise no one would get to experience what is possible. Including James, Kirk, Lars and Robert.
My reason for writing this is because, as I said a few months back, too many people entering this industry are being subjected to a perspective that is inadvertently robbing them of what they could achieve if they didn’t fall into the ‘thought-leadership shortcut trap’.
That doesn’t mean they shouldn’t express their opinions and ideas.
That doesn’t mean they shouldn’t be ambitious in their aspirations and goals.
But it does mean they shouldn’t think working with others is a sign of failure … because not only is that a recipe for disaster, it’s also why the industry is becoming less and less of a community and more and more an ego battlefield.
______________________________________________________________________________________________________
Also, today is the 1st anniversary of our dear Rosie passing.
On one hand it feels longer than that, on the other only it feels just a few weeks.
Despite being small, she’ll always have a big place in my heart and life and I’ll be thinking of her and ‘her ways’ even more today.
Miss you Rosie.
Filed under: A Bit Of Inspiration, Agency Culture, Ambition, Attitude & Aptitude, Career, Creativity, Dad, Mum, Mum & Dad
What is success?
Is it the job title you have?
The salary you are paid?
The area you live in?
The company you work for. Or with?
The satisfaction you get from whatever it is you do?
The strength to leave a job that is hurting you, even though they are paying you?
The health and wellbeing of your family?
Your friendship circle?
The number of talks you’re invited to be a part of?
Of course, the reality is its different things for different people … made up of many elements, rather than just one … and yet when you look at Linkedin, it appears the only metric worthy of success is one that reaffirms your professional status.
I get it, Linkedin is ‘supposedly’ a professional network … but the myopic view of success is tiring and, arguably, unhealthy.
An obsession with being seen as a ‘thought leader’ … a person who is ‘changing the industry’ … a person who is in an endless stream of ‘leadership positions’.
Don’t get me wrong, it takes a lot of work to achieve that, but there’s 3 issues.
A lot of the ‘thought leadership’ or ‘changing the industry’ being spouted and promoted is – on closer inspection – simply reciting old rules with new terms.
A lot of what the industry calls success is about what is said, rather than what is created.
A lot of the focus is on celebrating an individual, rather than acknowledging the group.
While I fully appreciate that even with this, there’s a lot of effort and commitment people put into it, not to mention it is not their fault the industry chooses to focus on points 2 and 3, rather than them actively pushing it – though some do – my issue is it not only sets a weird definition for success, it also means anyone entering the industry is being told the secret to their progress is not about quality of work, but how popular they can become.
But arguably, it is even worse than that.
Because it also says that the only success worth caring about is professional achievement.
Forget personal fulfilment.
Forget professional development.
Forget health, happiness and family.
If you’re not getting the likes, you’re not living a successful life.
This doesn’t mean you can’t be proud of what you do.
Or who you do it for.
Or even what you get because of it.
But myopically defining success in terms of salary and status is about as toxic as you can get – especially when there are so many people doing so many amazing things across the industry but are universally ignored because they don’t court fame or don’t play the game that the industry increasingly demands you play.
Our industry is a special industry, that can do special things … but we’re in the shit right now, fighting for our relevance, value and impact … and if we’re not careful, we’re in danger of focusing so much on elevating false gods and prophets, while we sink without a trace.
Doesn’t have to be the case … but it will require us to value those who make change rather than are popular for talking about it.
Or as my old man use to say to anyone who joined his firm:
“Be aware of those who need to let others know how smart and successful they are. They’re rarely as good as they like to think they are and elevate themselves up by bringing others down. They pretend they’re saints but behave like devils.”.
There’s a lot of people out there like that these days.
Worse, they’re getting rewarded handsomely for it.
Which is why – whether you are an old hand in the industry or new – it’s worth remembering something my Mum once said to me:
“Money doesn’t define success, it just lets you buy better groceries”.
We all have aspirations and ambitions.
It’s important we don’t confuse them with doing OK in life.
Especially when you remember so much of what many in the industry define as success, is as much down to luck, as it is talent.
OK, enough sanctimonious Paula Abdul x Oprah talk from me today. Even I feel a bit queasy.
See you tomorrow.
Filed under: A Bit Of Inspiration, Advertising, Aspiration, Attitude & Aptitude, Career, Collaboration, Colleagues, Complicity, Confidence, Context, Creative Development, Creativity, Culture
A long time ago, I read an article about a former fashion executive who was talking about what he had learned in his life.
It was a powerful piece, because the individual had recently been diagnosed with terminal cancer and literally had 12 months to live.
I was young and can’t quite remember how I came across the article, but I remember 2 very significant quotes he gave that have stayed with me for decades.
The first was how he had always thought he would decide when to change jobs … until one day, he discovered he was going to be fired.
His point was that regardless what your title is, regardless how important you think you are and regardless how much power and influence you think you hold … you never decide when it’s time to leave a company, they do.
They may show it by firing you.
They may show it by choosing not to promote you.
They may show it by turning down your application for a vacation.
But one way or another – directly or indirectly – it’s the company who holds the power and the sooner we all realise this, the sooner we will, ironically, gain far more influence and power over our choices and decisions.
I say this because about a year ago, I said to my dear friend Paula Bloodworth, how I had recently realized what a pain-in-the-arse I must be as an employee.
She looked at me with an expression that said ‘No Shit’, until she said to me, “No Shit“.
That doesn’t mean I went out of my way to cause problems, it just means I had the attitude that for all the things I no doubt do badly, there’s no way someone is ever going to be able to say I haven’t given my all to make something great happen. Doesn’t mean I will always pull it off – far from it actually – but it does mean I’ll never back away the challenge and that I expect those around me to want to aim for the same standards as me.
Which sounds toxic-as-shit when you write it down, but just to be clear I’m fine with failing … I’m just not fine with ‘not trying’. Frankly, I haven’t got the time or patience to waste on that approach to life and I think part of the reason for that is because of reading that article many years ago.
Now I appreciate that sounds a convenient excuse to justify my attitude – and the truth is, there are/were many other factors that have driven me in my career, of which not being great at school exams is one of them – however I clearly remember how I felt when I read that article for the first time. In many ways, it triggered a ‘lightbulb’ moment in me, ensuring I would give as much time and energy as I could to make good things happen at the highest level while also having as many fingers in as many creative pies as I could.
Not just to learn, grow, explore and evolve … but also to help protect myself as best I could from the company politics, agendas and mismanagement I read were everywhere, whether you saw them or not.
Now whether this has worked out for me is for you to decide, but from a personal perspective, I am pretty sure the life I enjoy would not have happened without that approach … and that’s taking into account the huge amount of luck I’ve had along the way.
Which leads to the second thing the fashion exec said.
A thing that – in many ways is a byproduct of the first lesson, albeit something he was to discover for the very worst of reasons.
The importance of prioritization.
As I mentioned, this executive had been recently diagnosed with terminal cancer.
He didn’t have much time and didn’t want to waste any of it.
So he drew a a bunch of circles around each other – small to big, like a giant bullseye – and plotted the names of people he knew in different parts of the image. Names in the middle/bullseye were the people closest and most important to him … whereas those going further out, were less so.
This formed the basis of who he was going to spend and dedicate his remaining time with.
Anyone outside the first 2 circles were sent a letter, explaining his situation … thanking them for their relationship and saying that because of the limited time left, he would appreciate it if they did not take up any more of his time with goodbyes.
However for those in the inner circles – the people who meant the most to him – he dedicated his remaining time. Actively seeking to bathe in their presence and energy. Making sure everything that had to be said and shared was fully expressed.
In essence, he discovered that time was precious.
Now I am not dying – at least no faster than everyone else is, I hope – but I am reaching a period in my life where I am choosing to limit where my energies are spent. Not because I have less energy to express – in fact, thanks to getting healthy, I arguably have more than ever – but because I realise I want to ensure the people who matter most to me, truly feel how much they mean to me.
That is not saying they haven’t had that, but the older I get, the more it has become very important to me that they know it.
That does not mean I am not going to be there for anyone who wants to chat or ask advice.
That is also very important to me – and I say that as a grateful recipient, not just a questionable provider – however in the past few years, I realized I had been prioritizing others needs over the people who should be expecting it from me the most. Somewhere along the line, I had got things mixed up and that had led to a few people expecting me to fit in with their needs and never consider mine. Let me be very clear – it was never their fault – the fact is I had allowed it, but the realization was pretty uncomfortable for me because frankly, as much as I care for a lot of people, I love very few and it was time to reorg my time to ensure my focus was on them as my priority.
This is quite hard to write because it sounds like I am angry or upset at people – but I’m not. I am definitely angry and upset with myself but that’s it. Actually, that’s not true … I’m also pissed off at a particular person in NZ who I had gone out of my way to help – way before moving here – only to realise they were a complete user and I had been too slow/naive/generous to realise that until it was a bit late. That said, when I did, they were the one that had helped me realise that I needed to prioritize where my energy was spent.
Which is a long winded way to say that sometimes, it takes a long time to really learn a lesson. Or the whole lesson.
So while I will always be creatively ambitious.
While I will always be open to the new and interesting.
And while I’ll always be there for anyone who wants/needs to chat.
I’ll be prioritizing the people who are the reason I am able to do all of that.
Put simply, I’ll alway make time, I’ll always find time … but I can no longer just blindly give time.
Not now.
Which is why I hope the fashion exec who is the heart of this post – and is long gone now – somehow knows that his story impacted a life for a big part of their life. And I’ll be forever grateful to them for that.
Filed under: Advertising, Agency Culture, Aspiration, Attitude & Aptitude, Auckland, Bassot, Career, China, Colenso, Colleagues, Comment, Contribution, Creative Development, Creativity, Culture, Effectiveness, Emotion, Empathy, England, Experience, Friendship, London, Management, Planners, Planning, R/GA, Wieden+Kennedy
I have always taken hiring people very seriously.
For me, it’s more than professional … it’s personal.
A sense of responsibility to help whoever comes on board discover who they can become, rather than just do the job that needs to be done.
Part of this is because – as I’ve written many times – I believe my role is to ensure than when they leave [as all people eventually do] they go to a job they never thought they could get.
Where they’re hired for who they are, not just what they do.
For what they’ve made, rather than just what they know.
For how they see the world, not just for how they do their job.
And how do I do that?
By helping create the conditions and the opportunities for them to be great.
That’s it.
My attitude is that the talent is already inside of them – otherwise they wouldn’t be hired in the first place – and my job is to help them see it, believe it and do things with it.
That said, talent is only half the equation … the other is character.
Who they are.
How they act.
How they interact.
As I’ve also written before, I believe in having a gang rather than a department.
A team full of different experiences, mindsets, backgrounds and ideas … but united through their values, standards and love of the work.
Because of that, it is important that anyone who joins has the character to add to the identity of the team rather than just duplicate it.
Or said another way: they need to be someone people enjoy being in a room with, even when we’re discussing, debating and arguing.
Which we do, a lot.
I suppose this is why I feel such a genuine sense of gratitude when someone agrees to be part of our team.
For me, it’s a big demonstration of faith in me/us and I don’t take lightly … which is why the only thing that beats it is when someone agrees to join me for a second time – even though I then worry about their sanity.
What is this all about?
Well, it’s a very convoluted way to write about Martin Bassot.
Back in 2017, I worked with Martin at R/GA London.
In fact, he was the very first person there to tell me to “fuck off”.
I should point out he didn’t say it aggressively, more a response to some cheeky-shit thing I probably did/said, but the moment he said it, I was in ‘HR appropriate’ love.
I know that makes me sound slightly unhinged, but it meant he was comfortable enough with me that we could debate freely and never let it get personal … and that’s a big thing for me.
But it only got better … because over the following months, I got to see someone with real talent and character … someone who could make a real difference to the ideas and craft, which is why I was both proud and sad when he told me he was off to join my ‘other family’, W+K London.
Zoom forward a few years and I’m in New Zealand at Colenso and rang him up.
“Hey …” I said, “… you know how you talked about always wanting to live overseas, how about coming to NZ?”
There was a pause before he replied, “I was thinking somewhere more like Amsterdam”
But he still came.
Uprooted his – and his partners life – to come to the other side of the World.
For me.
Well, not FOR me, but also not excluding me.
And he has been brilliant. Even better than I knew he would be … and I knew he’d be great.
He developed into a really great number 2 for me … helping lead some really great work, develop some really great people in the team and help achieve some really great results for the clients we work with.
I use the past tense because after 2½ years, he is going home. Again.
I was tempted to use the same post I wrote about him last time he left me, but he deserves more than that. Probably. At a push.
In all seriousness – and without wishing to sound an old, old bastard – I am very proud of him.
What he’s done.
How he’s done it.
And most importantly, who he is.
He’s left an indelible mark on the team, the agency and the work.
And in the time he’s been here, we’ve hopefully done the same for him because he leaves with memories, experience, fans, work, Cannes Grand Prix’s, LBB Immortal Awards and Agency of the Year titles and a lot of empty crisp packets.
And I mean, A LOT of empty crisp packets.
So all in all, it’s not a bad set of achievements for little over two years.
Back when I pitched the idea of NZ to him, I said “Come for an adventure and go back better and more experienced than you’d be if you stayed in London”.
I think it’s fair to say we both did what we hoped and promised each other.
And while I’m obviously sad he’s going, I’m very excited about his next adventure.
The agency who has hired him – and there were many who wanted to – are very lucky, but they’re also very smart … because they saw him for who he is today rather than who he was 2+ years ago. What that means is they not only took the time to properly understand who he is and what he can – and wants – to do, they shaped the role to enable it rather than just hire him and then ask him to fit in with what they have.
For someone who will always deeply care about Martin, it makes me very happy that is the environment he’s heading into.
Doesn’t mean it will be easy.
Doesn’t mean he won’t have to work fucking hard.
But it does mean he’s been set up to win not just to fit in.
I suppose the best compliment I can give Martin is this.
Despite working together twice before, I really hope I get to work with him again.
Even if next time, it’s far more likely I’ll be working for him rather than the other way around.
But even then it would be a pleasure.
So thank you Martin, for everything.
At the end of the day, the best thing you can hope you can do in a job is make a difference and you did that and some. [Though I must admit, one of the things I’ll remember most about your time here is the lunch we had in some weird Chinese restaurant in the middle of Canada, as we listened to Forest beat Palace in the last minute. That and Colenzob-do, of course]
So know you’re going to be missed, respected and always adored.
And with that, it just leaves me to say, fuck off Martin.
Said with love. Always and forever.
[There’s no more posts for over a week, not just because I need to get over Martin’s departure, but it’s a holiday and then I’m off to China … so see you in a week and please pray with me that Martin’s plane home gets delayed for about 12 more months, haha.]
Filed under: A Bit Of Inspiration, Advertising, Agency Culture, Ambition, America, Amsterdam, Asia, Attitude & Aptitude, Auckland, Australia, Bands, Billionaire, Birkenhead, Bonnie, Campaign Magazine, Canada, Career, China, Colenso, Colleagues, Comment, Context, Corporate Evil, Creativity, Culture, Dog, Dream Small, Easter, Empathy, England, Experience, Family, Fashion, Fatherhood, Hong Kong, Japan, Jill, LaLaLand, London, Management, Martin Weigel, Metallica, Michael Jordan, Miley, Mr Ji, Mum, Mum & Dad, Music, My Fatherhood, New Zealand, Nike, Otis, Paul, Paula, R/GA, Relationships, Rockstar Games, Rosie, Shanghai, Singapore, Sunshine, Sydney, The Kennedys, The Kennedys Shanghai, UK, Virgin Atlantic, WeigelCampbell, Wieden+Kennedy
I have written before that apart from my friend Paul, I owe almost everything in my life to the fact I left the UK and went on an adventure.
Without that, I would not have met my wife … would not have had my son … would not have had my pets … would not be working with rock stars … would not have had all the life experiences and adventures I’ve been fortunate to enjoy and almost certainly would not have the career I currently enjoy.
That’s pretty huge when you think about it and while there’s a whole list of people I need to thank for making it all possible, one of them is an old boss.
Who was a prick.
I had a rather complex relationship with this individual.
Because while they were pompous, petty, condescending and rude, they were also smart, knowledgable and experienced.
On top of that, they gave me a shot on a couple of projects that they probably shouldn’t have. I should point out that wasn’t because they necessarily believed in me – it was more there was no one else to do it – but I appreciated it all the same.
Anyway, when I decided to leave – to go explore opportunities in another country – they were pretty pissed off with me.
While I’d love to say it was because they didn’t want me to go, the reality was they were frustrated I was leaving after they’d agreed to give me a payrise.
That this ‘rise’ was still below market rate and they’d fucked me around for literally 2 years, seemed to have completely slipped their mind … which is maybe why on the day I left, they thought it would be ‘funny’ to write the following comment in my leaving card.
“You’ll be back. Come crawling”.
I remember watching him going around telling people what he had written, laughing hilariously at his own ‘joke’ and while I didn’t take it too much to heart – because everyone knew he was a bit of a prick – it still hurt.
Little did I know then, how those 5 little words would play such an pivotal role in how my career would turn out.
You see, when I ended up in this other country, I initially found it very difficult.
Not just because I didn’t have friends, contacts or a job … but because my Dad was very ill back in the UK.
In all honesty, the temptation to go back was huge but there were 2 reasons I stuck it out.
1. I wanted to show my gratitude to my parents for supporting and encouraging me to go, despite them going through a terribly tough time because of my Dad’s major stroke.
2. Those 5 little words.
While I’d like to think the former was the biggest motivator, I fear it may have been the latter.
That’s pretty pathetic isn’t it … especially as I could have gone back without having to go back to that old job.
But I wasn’t going to let him have the satisfaction directly or indirectly.
And so I persevered.
Pushed, prodded, walked the streets, did shitty, temporary roles … anything that kept me from gaving to go back with my tail betweeen my legs.
And it everntually worked out.
Not because of any talent I did or did not have, but because of my perseverence.
And willingness to take any bullshit salary … hahaha.
But for me, getting a break was my main objective … because while I knew I was not the smartest strategst, I knew my work ethic meant I could out-work most.
Now don’t get me wrong, I appreciate that is a toxic trait – but it is my trait – and back then, it was a way for me to prove my worth to agencies/clients who didn’t have to give me a chance or keep me on board.
Of course, over the years, my motivation for continuing to explore the possibilities of the World and my career have evolved.
These days it is far more about wanting to feel I’d be making my parents proud than it is me reacting to 5 little words from a toxic, little manager.
But I also have to acknowledge that without that persons toxic motivation, it is unlikely I would be in the situtation I currently enjoy.
So thank you AC … you were a strange little man, but for all the fucked up shit you did – and there was plenty – you did one thing right, even if it was wrong.
And while I doubt you even remember me – let alone care what I’ve done – it doesn’t matter.
Because I didn’t come back and didn’t come crawling and so for that, I won, so there.
It’s Easter long-weekend that then leads into a big week for me/Colenso – from us hosting Fergus and his OnStrategy podcast to me saying goodbye [for the second time] to someone who is very special to me … so have a great weekend, overeat Chocolate and Hot Cross Buns and I’ll see you Tuesday.
Till then, this is for you AC.
With thanks.