Filed under: A Bit Of Inspiration, Advertising, Agency Culture, Attitude & Aptitude, Authenticity, Comment, Confidence, Creative Development, Creativity, Culture, Honesty, Management, Marketing, Relationships, Research, Resonance, Respect, Trust, Truth
I recently saw this very disturbing video.
When I say ‘disturbing’, it’s not bad … in fact the person in it has CHOSEN to be in this situation … however watching it absolutely freaks me out.
I find it hard to watch.
I find it hard to breath.
I find it hard to comprehend.
In fact, every time I watch it, I start jiggling my arms and neck because I need to feel I am free to move rather than be trapped in the most contrived of spaces.
Have a look at this …
However after forcing myself to watch it a few times, I realised it could be seen as more than just a deranged man wanting to increase the odds of death. It was a perfect metaphor for so much of working in the modern creative industry.
Yes, we could talk about the quest for craft and rigour. The painstaking approach we take to find an idea that will unlock a whole world of change and opportunity. The commitment to doing the right thing rather than the easiest.
I could talk about that, but …
1. I don’t know if that is true for a lot of what goes on these days.
2. It feels far more a reflection of dealing with corporate politics, committees, toxic positivity, arrogance and ego or – worse of all – workshops, specifically those designed to let people ‘feel part of the process’ despite the fact they created the problem you’ve been asked to solve.
I know all this sounds massively arrogant of me.
It’s certainly not the case all the time.
But the fact that when it isn’t, it’s like a revelation means it’s far more present than many like to admit. And that’s horrific. Not just in terms of the wasted energy and time … but in lost opportunities. Which is why the best relationships are built on people who want the same thing.
That doesn’t mean they will always agree on how to achieve it … but it does mean you trust and respect each others opinion, talent and expertise rather than thinking the other party is out to screw you over. Though the way the procurement process is often handled, it’s not hard to see why that happens.
It doesn’t have to be that way.
Not if you really want something to be great.
Not if you truly value the work the other party brings to the table.
That doesn’t mean you shouldn’t care about costs – of course not – but as I wrote a while back about how Metallica’s management dealt with me when we started working together, their view was when you pay someone well, you’re not just showing respect for what they do, you’re ensuring they want to give you their best in all they do.
Which makes an even more cost effective arrangement.
A more trust-worthy relationship.
A more productive partnership.
Who knew?
Oh yes, the people who understand the value of living up to quality, not purely down to a price.
Filed under: A Bit Of Inspiration, Advertising, Comment, Context, Creativity, Culture, Devious Strategy, Effectiveness, Food, Happiness, Insight, Marketing
A few weeks ago I was asked to talk to a board of directors about creativity in business. Specifically, how they could encourage more of it.
I showed them this:
I had seen this image on Twitter and fell in love with it.
Yes, it’s a small thing, but it’s an important one.
Alright … before I go over the top, I do appreciate it’s simply a napkin holder with some words printed on it and there’s millions of companies that offer that.
But instead of just putting their company name on it – or NAPKINS in big letters – someone at this shop saw the opportunity to use them to add charm and value to their brand and product.
Hell, I’ve seen 3 minute TV commercials that can’t achieve that.
And all it took was 4 words.
Four words to turn a lowly napkin into a Donut Evidence Removal Kit. A Donut Evidence Removal Kit that celebrates the deliciousness of their food. That acknowledges what you’ve just eaten is definitely on the naughty side of indulgence.
FOUR WORDS.
ON A NAPKIN DISPENSER.
And yet it all comes together to convey a ridiculous amount of cheeky charm for a shop that, whatever way you look at it, simply sells fried dough.
So don’t tell me creativity doesn’t add value or drive business.
It can make more of a claim for effectiveness than logic ever will.
Filed under: A Bit Of Inspiration, Advertising, Apathy, Attitude & Aptitude, Australia, Authenticity, Comment, Communication Strategy, Confidence, Content, Context, Creative Development, Creativity, Culture, Environment, Marketing, Perspective, Point Of View, Relevance, Resonance, Respect, Social Commentary, Social Divide, Strategy, Stubborness
Many years ago, I did a campaign for Australian ‘youth’ radio station, Triple J.
Triple J was a government funded radio station, but what set it apart was that it had a mandate to play new artists, preferably Australian, who were definitely not part of the mainstream crowd.
Think John Peel, but Australian.
What I loved about them was how much they divided opinion.
To some they were hope. To others they were noise.
But as we delved deeper, it became apparent the people who thought it was noise were basically proud the followers of the mainstream. The focus-group designed. The beige and the blunted. The average.
Now I appreciate that sounds massively judgemental … but what I found interesting was how companies had basically messed with the meaning of average in a bid to make more cash from customers.
In the old days, average was an achievement.
The meeting point between quality and cost.
Democratisation.
Progression.
Access.
But now average wasn’t that at all.
It was mainstream mediocrity.
Designed for easy, passive appeal. Mindlessness. A strategy of making beige act like gold.
Which led to the point of view of the work: The enemy of average.
Directly targeting anything that had been designed to dumb down rather than lift up.
We got into all sorts of mischief …
From placing warning stickers on all ‘easy listening’ artists in HMV [that saw us being threatened with legal action] … to running ads during mainstream TV to tell viewers they’re being murdered by averageness … to images of mainstream mediocre products being placed in public toilets so you could literally piss on them. [Beige Volvo anyone?]
And while this may all sound madness – and this was the 90’s so tastes were very different – we knew the only way to attract more listeners was to ensure we did it in a way that made our existing fans see we were fighting for what we believe, rather than pandering to popularity.
The old reverse psychology trick.
And it worked because ultimately this was just an extension of who they truly were.
Stubborn, opinionated, mischievous, audacious and uncompromising.
A teen who was very comfortable in playing with the uncomfortable.
And what this did was help build the cult of the brand … helping Triple J enter a new phase of growth while never looking like they were chasing fame.
Of course, they’re not the only ones who have pulled this off.
Playstation did it … NIKE have done it … Supreme do it … but the key to pulling this off successfully is knowing who you are and knowing who you’re for and frankly, not many can brands – or agencies – say that, especially these days.
What makes this even more amazing is how many agencies and companies bang on about their authenticity and purpose … but the problem is they can’t see what they’ve become: a mediocrity pleaser machine.
Of course the signs are there if you just scratch the surface.
Generic, mass audiences.
An aversion for sacrifice.
A desire to remove any sharp edges or opinion.
And while many think making a brand as easy to buy is the greatest way to achieve success, the thing they need to remember is the future goes nowhere in the hands of cowards.
Filed under: A Bit Of Inspiration, Agency Culture, Anniversary, Attitude & Aptitude, China, Colenso, Comment, Creativity, Culture, Effectiveness, Environment, Family, Jill, Love, New Zealand, Otis, Rosie
A year ago today, Jill, Otis, Rosie and I left our beautiful family home – that we only had bought and moved into 6 months earlier – to get on a plane for the first time in over a year and fly to the other side of the planet to start a new life in New Zealand.
Now of course, because Kiwiland is so fucking far away from everywhere, it took us 2 days to get here which means we’ve not officially been here a year … but if you will excuse the early anniversary, it still something I wish to celebrate.
Despite having moved countries more times than anyone should be allowed to … the build up to this move was the most stressful we’d ever had.
Of course, the reason for that was bloody COVID … but with changing rules, changing flights and changing timelines, it felt like an impossible dream when we boarded the plane 12 months ago today.
Then there was the 2 weeks of quarantine we had in Hamilton.
While it was restrictive, it was actually an amazing way to settle in a country because whether we liked it or not, we were not allowed to do anything.
Normally when we land in a country, it’s mayhem trying to learn the areas, find a house, buy a car. But this time it was easy, mainly because – in a moment of madness – we had bought a house and a car when we were in England.
While that might sound mad, the car was easy because it was simply the latest version of the car I bought in the UK. Which was the same as I bought in the US. Even down to the colour.
As for the house … OK, that was bonkers, but sadly for our bank manager, that wasn’t the first time we’d done it.
But it all worked out.
Not just in terms of house and car, but life.
We’re settled.
Otis loves his school.
Jill loves we live in the trees.
Rosie loves she can watch birds all day.
I love the talented mob I get to work with each day.
Colenso has done some lovely stuff – but it’s only the start – but we’ve won some global business, awards and a bunch of friends [not to mention the odd bitter enemy] but even more importantly, is that I’ve lucked in with the people I get to work with each day.
What a top bunch they are … with a special mention for my wonderful team who are a bunch of beautifully opinionated, creative and interesting assholes.
Just as I like them. [Most of the time, hahaha]
In fact the only thing that has been horrible has been the timezone … which means when I’m doing my Metallica duty or Gentle Monster duty, it ends up being so early or late I could cry.
Actually, for the first few weeks I probably did in shock … but now it’s second nature and they’ve all been ace. Hell, even the 4+ months of lockdown didn’t dampen our spirit.
Sure, we had travelled half way around the World to end up back where we started … but COVID here was very different to COVID in the UK.
Here there was a plan with clarity and communication.
And while people here say there’s a bunch of stuff the government could have done better – which, in some cases, is fair – compared to what we experienced in the UK, it’s all A+.
While we know we won’t be in NZ forever, we do love it here.
We are so appreciative of the chance we have been given … even more so when so many Kiwi’s have found it so hard to come back. NZ has been generous, supportive, open and encouraging. Hell, not only did they let me meet Noel Edmonds, James Cameron and brilliant Jacinda, they even looked after us when we all individually found ourselves having to go into hospital. In terms of ensuring you can deal with the sadness of not seeing friends and loved ones, NZ did it with absolute bloody panache.
I hope in our time here, we are seen as contributing to the nation. We want to do that so much. Celebrate it. Honour it. And – where possible – help it. Not just so we can learn and know more about this special place, but so we can say thank you for letting us be here.
Happy [almost] anniversary NZ.
You might wish it hadn’t happened, but we’re glad it did.
Filed under: A Bit Of Inspiration, Advertising, Attitude & Aptitude, Authenticity, Brand, Brand Suicide, Comment, Communication Strategy, Crap Marketing Ideas From History!, Creativity, Culture, Egovertising, Management, Marketing, Marketing Fail, New Zealand
Love it or loathe it, but Wordle has captured the world’s attention. Whether it will continue to do that now the NYTimes has bought it, is anyones guess, but right now, it’s peak popularity.
Hell, even I love it and I HATE word games.
Crosswords? Hate.
Scrabble? Hate.
And yet whether it’s the last thing I do before I go to sleep or the first thing I do when I wake up, I’m playing the days challenge. And I’m brilliant at it. Hahaha.
Anyway, I was on Twitter when I recently saw this from Air New Zealand.
Look, I get it’s a competitive world.
I get brands are looking for anything that can help them stand out.
And I get ‘hijacking culture’ is a cheat way of doing this.
But there’s 2 reasons why this approach is tragic rather than magic.
First is it’s Air New Zealand.
Of all the airline brands out there, they are a pioneer. An innovator. A leader.
They’ve created, influenced and changed the airline industry in ways few have come close.
From being the first to make ‘in-flight safety videos’, entertainment to creating economy seats that turn into beds.
Ripping off Wordle doesn’t represent any of this.
If anything, it does the opposite.
But then, when I see the work they are putting out these days, maybe it all makes sense.
When a nation that prides itself as explorers and adventures has their National Airline promote their role in a post-covid world as being ‘we fly for you’ … you have to question if they realise what they’ve done or if they made a conscious effort to ditch the approach that made them great and forward thinking in favour of the sort of bland, contrived, unrealistic and meaningless twaddle of big corporation 90’s advertising.
Like this.
From 1991.
God I hope not. They are better than that and NZ needs them to be better than that.
Which leads to the other reason.
Hijacking culture.
What’s interesting is that so many brands do it.
As I said, I get why … but 99% of them have failed to understand how it really works and so we now live in a world where the approach is so common, it doesn’t surprise anyone.
If anything, it un-hijacks culture.
So how does it really work?
Well having worked with the brand and agency that arguably created the approach – or at least mastered it – the secret is to do something that adds to culture, not just steals from it.
Which means having an actual right to be there.
Then do something that opens things up, not just repeat what’s already happened.
Adding a point of view to the situation not just adding more noise and clutter to it.
Of course, even with all that, it still doesn’t mean it will work … but its definitely going to be better than the desperate amateur hour that so many brands favour.
Who think it makes them look cool but forgetting if you’re trying to be that, you’re definitely not ever going to be that.