Filed under: A Bit Of Inspiration, Advertising, Age, Attitude & Aptitude, Brilliant Marketing Ideas In History, Context, Creative Development, Creativity, Culture, Cunning, Environment, Media, Mischief, Sport
A few weeks ago I saw something on twitter that has deeply conflicted me.
It was this …
That’s right, they’re lawn bowl mats … sponsored by Co-op Funerals.
Now I don’t know much about bowls.
I know they attract a much broader age of ‘player’ these days, but I’m still pretty sure the majority still are of the more elderly variety.
And given I’m 52, we’re talking proper old.
I could be wrong.
But given someone thought it was a good idea for Co-op funerals to sponsor the mat, it seems I may not be. And this is what has had me conflicted for weeks.
On one hand, it’s just fucking genius isn’t it.
Old people.
Funerals.
Chance to make arrangements before someone else has to.
But it’s also just a bit evil, isn’t it?
Old people.
Out enjoying themselves.
Message to remind them of their impending demise.
If I allowed comments, this is the sort of post where I know they would come into their own. But I don’t … which means I’ll be getting extra emails of commentary and abuse from the same people who used to do that on here.
And I don’t mind admitting I’m quite excited about that, And quite interested in what they’ll say.
Because I have the sneaky suspicion they may think it’s clever.
And that old people may find it both slightly amusing and kinda useful.
And that by doing something like this, it becomes a social media campaign by fact of it being infinitely shareable.
Or … they may say no one will give a shit because all it will be to them is a free mat so they can rest their knee as they try to destroy that prick from up the road who always seems to win.
But to whoever did this, I admire both your smarts and your mischief … because I haven’t seen something so perfect since [I think] Naked got their client – cheap meat in a can maker – Fray Bentos to sponsor some local Darts Players.
Filed under: Advertising, Agency Culture, Attitude & Aptitude, Authenticity, China, Colenso, Communication Strategy, Confidence, Creative Brief, Creative Development, Creativity, Culture, Effectiveness, Insight, Loyalty, Management, Marketing, Marketing Fail, Martin Weigel, Metallica, Nike, Planners, Planning, Point Of View, Positioning, Relevance, Resonance, Respect, Shanghai, Sport, Strategy, Wieden+Kennedy
I’ve written a bunch about clients who have gone out of their way to make me feel valued.
Like the signed Wayne Rooney shirt I was given to give to a cab driver I met in Atlanta.
Or the green M&M’s so I could live out my Van Halen fantasies when they asked me to do a talk with little notice.
Or the years supply of Coke Zero because they knew I really, really love it.
Or the amazing custom built guitar with unique detailing to say goodbye when I left China.
Or – most recently – that photograph at the top of this post.
Of Rick Rubin with the Beastie Boys outside Radio City in NYC by Josh Cheuse.
From 1985.
Autographed by all.
Which was a gift from the management team of musical gods.
Like, what the hell?!
Yes, I know this means I have a lot of clients that are obviously bonkers, but the most valuable thing they did with all this was teach me the difference between valued and value.
Because with all these clients, I was a pain in the arse to them.
I demanded a lot from them.
We would ‘debate’ over stuff.
And yet, rather than complain about me, they let me know they appreciated it.
Because they knew the reason for it was because I wanted them to win better.
And I did. And do.
Because win better is not about simply ‘fulfilling the requirements of the client brief at a price that represents value for money’ … it’s about pushing for change, standards and possibility.
Because when you do that, you open the door to work that can take you to totally new places with totally new possibilities.
Now I’m not saying it’s easy.
Nor am I saying I’m the only one who does it.
Weigel is the master of it.
Wieden was built on it.
And Colenso haven’t won agency of the decade twice in a row by accident.
But what is common to all is dealing in truth rather than pandering to ego.
Playing up to standards rather than down to compromise.
Having the hard conversations rather than the convenient ones.
And with this means sometimes having to deal with gut-wrenching fails.
But here’s the thing, I’ve learned …
Great clients want great. Great thinking. Great ideas. Great results.
But it’s more than just wanting it …
They actively encourage it and help it through their systems.
They are transparent and honest while being open and ambitious.
They rely as much on their experience and taste as they do their research processes.
So even if things don’t quite end up where you all hoped, they understand, appreciate and protect what you did together and keep internal minds focused on what it achieved rather than just what it didn’t.
And they do this by not just looking at the numbers, but the audience.
And when I say that, I don’t mean they define their ‘customers’ in some faceless, colour-coded, generic set of terms.
They know and invest in understanding the sub-culture of their category and brand.
Not just what they buy.
Or how they use product.
But what the hell is going on in their life.
Because it’s not just about ‘shifting product’, it’s also creating change.
Something that opens up the future rather than just continually trades from the middle.
My old Nike client, Simon Pestridge – who I’m so happy is my client again – said something to me once I’ve held on to.
“Middle management want to be told they’re right, senior management want to know how to be better”
Because he is so good, he didn’t realise how he behaves is not representative of all senior management. But in my experience, it is of the truly great.
And that’s why they don’t look at value simply in terms of ‘economic return x input cost’, they look at it in terms of ‘are you making us better’.
The industry seems to have forgotten that.
Too many appear to have chosen pandering as a business model.
Too many bosses demands compliance rather than curiousity.
And that’s what we need to change …
Because challenging the client doesn’t mean you are an asshole.
It means you give a fuck.
Play to be valued.
Filed under: A Bit Of Inspiration, Advertising, Agency Culture, Attitude & Aptitude, Brand, Craft, Creative Brief, Creative Development, Creativity, Culture, Emotion, Football, Nottingham, Nottingham Forest, Sport, Wieden+Kennedy, World Cup
Once upon a time, Nottingham Forest were magic.
So magic, they were Kings of Europe. Twice in a row.
So magic, they had a song about it.
So magic, Adidas used them as proof of their football credentials in ads …
That team was amazing.
I even remember those boots.
But I must admit I don’t remember Adidas being the ‘science of sport’ – even though that is the most German sport tagline ever written – all I remember is that at my school, Adidas stood for All Day I Dream About Sex”.
Even though I probably didn’t even know what sex was back then,.
And while I still find it hard to accept my beloved team wore the football gear of the enemy – though I did try to get NIKE to sponsor them, once even including it as a recommendation in a strategy deck which was met by howling laughter – I accept it is nice to see at least one international brand recognised their incredible achievements.
But for all that, Adidas – and Nottingham Forest – will never beat Nike for this.
Still the best World Cup spot. Ever.
Unlikely ever to be beaten.
And trust me, we tried. Hard.
Which maybe says more about what clients want these days than creative ambition.
Maybe,
Filed under: Advertising, Attitude & Aptitude, Birkenstocks, China, Chinese Culture, Comment, Creativity, Culture, Nike, Relationships, Relevance, Resonance, Respect, Sport, Wieden+Kennedy
One of the great pleasures of my career has been working with NIKE.
What made it even more memorable is that I got to work with them in China … where the challenge and opportunity to develop sport culture was arguably their number one priority.
What it meant was their best people were there and their most senior global management were constantly there so I got to meet them, work with them, present to them and argue with them on a regular basis.
They were good.
As in proper good.
I still remember the first time I met the most senior of senior management and when back to Wieden and said, “Oh, I totally get why they are who they are”.
And I did.
They were incredible.
Sharp. Focused. Ambitious. Progressive and obsessed with culture, sport and creativity.
Then there was the time I met Rosemary.
She had just come to China from the US and I remember being in a meeting where I saw all the global guys go up to her, when normally you saw people go up to them.
I mentioned this to her when we were having a coffee later that week and she eventually admitted the reason they all knew her was because she had been Phil Kinght’s kids babysitter when he was starting the company and she had actually painted the swoosh on the first shoes they produced.
Amazing.
As was her knowledge of the brand.
The nuance, not the headlines.
Underpinning all of these people was a backbone of belief. A pride of who they are matched with a responsibility for where they were going. They were challenging, demanding and questioning … but you always knew it was to get to great rather than to tear you down.
Frankly I’d not seen anything like that, at that level, before – and being old – I had been exposed to some amazing people within organisations.
I will be eternally grateful to Simon and Steve who both invited me in to meetings and discussions I should never have been in … as well as them not killing me when I turned up in my Birkies.
Now it is fair to say, the brand – for all the success it continues to have – has faced some headwinds. Some are shifts in culture, some are shifts in internal culture.
And while there are many opinions and viewpoints flying about, there are many who say the company they are today is not the same company they once were.
Some of that is good, some … well, probably less so.
Too many amazing people have departed.
Too much focus on sales rather than sport.
Too great an emphasis on optimisation rather than progression.
But the great thing about Nike is they always come back.
Sure, some of the things – and people – that allow that to happen are no longer there, but it will be back because this is not the first time they’ve gone through something like this.
Whatever ‘this’ is.
And recently I saw a clue it was starting, bizarrely from someone at McKinsey of all places.
This:
Cool, isn’t it?
But not because of Adam’s interpretation of why it exists, but because it exists.
Someone did this.
Someone chose to do this.
And while there are a whole host of possible reasons why it happened, to me it’s a sign of a brand that still has people in there – beyond the few left I know/work with – who do what they believe is right rather than what their process now dictates they do.
At its best, Nike was always an infectious culture machine.
Making it. Championing it. Enabling it. Fighting for it.
I’ve not seen that as much as I once did.
Maybe, a txt.file is a sign I will.
I hope so.
Filed under: A Bit Of Inspiration, Attitude & Aptitude, Comment, Culture, Sport, Talent, Youth
This is a real t-shirt from the 80’s.
Not sure who would commission such a thing, but I can imagine skateboarders loved wearing it as they were breaking the law.
But now, in 2021, we can categorically say the people behind it are wrong.
Because as we saw, skateboarding IS an Olympic sport and it was brilliant to see.
To witness someone win an Olympic medal before they are even a teenager was incredible.
Not just for what they achieved, but how they will have connected to a generation of youth who will not only now see sport in a new light … but will also be able to see the potential of what they can achieve.
We need more of that.
Because in a World where everyone acts like they’ve achieved success, skateboarding doesn’t let you get away with it.
Sure you can buy the clothes.
Sure you can hang out in the right places.
But when you get on that board, it makes you work for everything you get.
No shortcuts. No favours. Just commitment, practice and effort.
Which makes every success worth celebrating.
Which is what we should all be celebrating.
Which may explain why the Olympics was still special, when in some ways, it should have passed us by without so much as a whisper.
Here’s to more sport being legitimised by incredibly talented young athletes who some people have wanted to keep in the shadows.