Filed under: 2020, Advertising, Agency Culture, Attitude & Aptitude, Authenticity, Colenso, Comment, Confidence, Creativity, Culture, England, Fear, Honesty, London, Loyalty, Management, Marketing, New Zealand, Perspective, Planners, Relevance, Resonance, Respect
A year ago tomorrow, I was made redundant.
Well, I was told the week before, but tomorrow marks a year since my last day at R/GA.
While I wrote a long post at the time about how positive I was about the whole thing – especially that it was happening to me rather than a junior or a woman or a Person of Colour who normally get impacted by these sorts of decisions – it still blows my mind how well things have turned out for me and my family.
Part of the reason I was so optimistic was because I knew I was going to shout about my redundancy from the rooftops. Hell, even the Guardian wrote about me doing it.
Despite what some on here may think, this was not because I wanted to appear in a national newspaper … oh no, it was for far more practical reasons.
The first was that the more people knew I was available, the more chances I’d have of being considered for work. I mean … come on. I work in advertising, what else was I going to do?
However the second – and possibly more important reason – was I hated how many people felt some sort of shame for finding themselves in this situation.
Shit happens – especially during a global pandemic – so to carry that burden in addition to all the other stuff they have to deal with must make the pressure they’re dealing with unbelievably destructive. I would not wish that on anyone … no one at all. And while I was treated fairly, what makes these situations even worse is that some companies actively encourage people they’ve let go to feel this way … simply because it encourages them to stay silent about what’s happened which lets the company act to clients and the market that everything is fine and dandy when it obviously isn’t.
So my thinking was that by owning my situation publicly, it may help burst this corporately induced shame and reinforce there is nothing to be embarrassed about … especially as the situation ultimately has nothing to do with you – and everything to do with them – even if some companies try to suggest otherwise.
But there was also another reason for my optimism.
Potentially a stupid one.
And that was the last time this situation happened to me, it led to one of the most fruitful and creative periods of my career and I wondered/hoped/mused if lighting could strike twice.
Despite turning 50 [rather than the last time, where I was 35] it amazingly did.
Now I absolutely appreciate how lucky I am.
I also appreciate there are a lot of factors that contributed to this luck.
From the openness of my family to move countries for the 4th time in 4 years … to the wide range of contacts I’d gained thanks to having lived all around the World … to the fact I’m a white male so ‘unfair advantage’ was baked into my career DNA from the very beginning.
But even with all that, the life I now live is in many ways – or at least in many parts – unrecognisable to the one I had when I was let go from R/GA a year ago
From the work I’ve done and do.
To the clients/bands/billionaires I’ve done it for and do it for.
To the immensely talented people I’ve worked with and work with.
To the country I now call home.
Hell, I even managed to get hired and fired by the Red Hot Chili Peppers in that time.
It’s bonkers.
And while I enjoyed my time at R/GA and am grateful for the experience, I’m happier now.
They probably are too … hahaha.
That said, I miss my gang.
Lachlan, Nic, Rach, Anna, Joel, Amar, Erika, Laureen, Bassot, Ed, Hannah, Megan, Nicole, Divya, Arda, Amelia, Severine, Marissa, Insa, Toby, Ben … and the others who helped make my time – and the gang – so much fun, including Anne, Valia, Eduardo and Michael.
What a wonderful bunch of beautifully talented misfits they were/are.
Always demanding … debating … provoking … and making me smarter because of it.
Then again … given all but a couple of them have moved to do other interesting, weird, infamous and famous things, it means that even if I was still there, they wouldn’t be.
Or maybe they would. [Cue mischievous laugh. Hahahaha]
But the point of this post is not just to celebrate a year since a weird day in July … it’s a reminder that life is always changing, moving, evolving and progressing.
However bad a situation may be, it does not mean it will always be that way … even if it feels like it is.
And if anyone worries they are the exception, I want you to know I am here to chat.
Not to convince you you’re wrong.
Or try to solve your problems.
But to listen.
Because not everyone has that and not only is that important … sometimes that’s the first step to getting stronger.
Not to self-reflect or gain enlightenment … but to vent, bitch, moan, complain.
The things some people try to make you feel guilty for wanting to express or think, even though the real reason is because it makes them feel uncomfortable rather than it being bad for you.
And it absolutely is not bad for you.
At least in small doses.
Because as we all know, the first thing you do to treat a scrape is to cleanse the wound … so if anyone thinks this would be useful to you, please know I would be happy to give you a safe space to be your worst without judgement or expectation.
Because the worst times don’t last.
They just feel they do.
So thank you R/GA, I will always be grateful for what you did for me.
Especially on July 10th 2020.
You can reach me here.
Filed under: A Bit Of Inspiration, Advertising, Agency Culture, Attitude & Aptitude, Authenticity, Brand Suicide, Comment, Communication Strategy, Confidence, Corporate Evil, Creative Brief, Creative Development, Creativity, Culture, Differentiation, Distinction, Imagination, Innovation, Insight, Management, Marketing, Marketing Fail, Perspective, Relevance, Resonance, Talent
I still remember buying a movie soundtrack only to discover none of the songs had actually featured in the movie.
When I looked at the cover, I saw “songs inspired by the movie” … in other words, the film company couldn’t get the rights to release the actual music, so they got some two-bit band to write some nondescript music supposedly after watching the film.
It wasn’t as bad as those albums where they got a covers band to sing a well known song – rather than the actual artist – but it was close.
The reason I say this is that I’m seeing a bunch of ‘write-ups’ of ads that seem to adopt the same position.
“Inspired by”.
“Influenced”
“Reinterpreted”.
Now there’s nothing really wrong with this … it’s something that’s been done by all manner of industries for centuries … however while there’s a common belief that ‘genius steals’, the counter to this is ‘lazy borrows’.
I know … I know … I’m being deliberately assholey, but the beauty of our industry is when we allow creatives the freedom to create.
To allow their crazy minds to take us all to crazy intriguing places.
But instead … thanks to budgets, timelines, dictatorial research, corporate fear, layers of management – and countless other things – we don’t.
Which is why we see so many pieces of work that are replications of a film, a meme, a song, a TikTok idea … basically a version of an album of popular songs that haven’t been played by any of the original artists.
Our industry is capable of brilliant things.
But we’ve sold creativity down the river in a bid to make things easier for people who don’t even value the power of creativity.
Nothing smacks of madness as much as that.
Meanwhile, culture leads change of behaviour, attitudes and choices through its endless energy to explore and express.
So while being inspired is one thing, duplicating is another and when certain brands expect people to spend hundreds or thousands on their products, it blows my mind they want to under-invest in the way they actually present themselves in their communication.
Oh they won’t see it that way.
They’ll talk about the celebrity they hired to front the campaign.
Or the music they licensed.
But underneath it all, they’ll they’re taking shortcuts.
They’ll kid themselves it’s working with charts on optimisation or efficiencies … but the reality is they’re trying to work out how long they’ve got before it all falls apart, because the difference between leading and chasing is not about spend, it’s about attitude.
Or said another way …
You either make music or you’re just a cover band.
Filed under: Advertising, Attitude & Aptitude, Comment, Communication Strategy, Context, Creative Development, Creativity, Culture, Differentiation, Distinction, Insight, Marketing, Marketing Fail, Perspective, Planners, Planning, Point Of View, Professionalism, Relevance, Resonance
No matter how well planned you think you are.
How detailed you’ve been.
How many case studies you’ve watched.
How many focus groups you’ve sat in.
How logical your argument is.
People will always do what works for them, not works for you.
So think about that next time you try and claim your comms plan/user journey is a true reflection of how all people engage with brands and make purchase decisions.
For the record …
I get the role and value of comms plans/user journeys.
I have no issue with them. In fact they can make a real difference to the work.
Where I get pissy is when they’re presented as ‘fact’ rather than a guide. Acting like they represent how ALL people behave – while ignoring factors like personal situation and circumstance as well as competitive activity.
Of course this attitude of ‘unquestionable, unbendable, superior intelligence and logic’ is prevalent in many planners … probably driven more by clients wanting certainty and consistency than personal ego … however by refusing to acknowledge we’re dealing more in frameworks than blueprints, we’re not just undermining our discipline and inadvertently placing barriers on new approaches and experiments, but ultimately selling generalised convenience rather than personal intimacy which means it’s set up to be average from the outset.
Madness.
As I said to a client recently about insights …
They’re not perfect.
They’re not infallible.
They’re not all encompassing.
But when done right, they increase the odds of good things happening because they reveal the ridiculous truth behind people’s beliefs and behaviours … and I swear if we all adopted this attitude towards what we do, we may just end up making things that are more interesting and more effective as well.
We won’t. But I just like to think we might.
Filed under: A Bit Of Inspiration, Advertising, Attitude & Aptitude, Authenticity, China, Chinese Culture, Comment, Context, Creativity, Culture, Emotion, Insight, Nike, Otis, Point Of View, Relationships, Relevance, Resonance, Shanghai, Wieden+Kennedy
Many years ago, we were working on a NIKE project about inspiration for China.
China and sport had a weird relationship because it was either seen as a distraction to academic success or a ruthless and relentless act to achieve a pre-determined goal.
I still remember spending hours looking for any photo where we saw a parent or a teacher or a coach encouraging a kid doing a sport … but it was hard. Not because adults didn’t care about the kids in their charge, but because there was this attitude that encouragement encouraged laziness.
Tough love indeed.
But when we talked to kids who loved sport for no other reason than loving sport, the thing we found fascinating was how one of their great inspirations was a wall … or a court … or a park somewhere near where they lived.
This would be where they could kick, throw, hit, head or play against hour after hour … day after day.
This was where they could play without judgement or expectation … but with plenty of competition.
Because walls don’t get tired.
They don’t show sympathy.
They’re always ready to play.
We all have a wall.
They may look like others.
But there is one that is yours and yours alone.
For me, it was the wall of a Church opposite Erika’s sweet shop at the Top Shop.
It was up the road from my childhood home.
I would go up there every night over summer.
Sometimes by myself. Sometimes with friends.
And that would be the arena and the competition for all manner of games.
From playing footie with empty cans … playing cricket by throwing tennis balls as hard against the wall as we can to just practicing our skills of tennis or keepie-uppie. And then on a Friday evening – after school – a bunch of the kids from where I lived would gather by the field next to the church and play a massive game that drew all the girls from school to watch us.
That wall was a major part of my childhood. Of my love of sport. It helped me connect to where I lived, to the people who lived there and just what I wanted to do.
Sport was deeply entrenched in the place I grew up.
Not in terms of a formal team – though we had that and we also had Nottingham Forest doing well at the time – I mean as an outlet for kids to do shit.
Now I’m not sure if that is still the case.
We live in gentrified times.
Where noise is challenged with authority.
Where parks are placed on the outskirts of towns, not the centre,
Where sport is becoming more about the quest for fame rather than enjoyment.
It’s one of the biggest thrills of living in New Zealand.
It’s still an outdoor culture.
Otis has done more running around and visited more parks here than he ever did in the UK. Which has helped him meet more friends than he could ever have hoped to in his time here.
Given the year he had in lockdown, the impact on him has been huge.
And that’s why we should encourage sport to be played as much on the streets as in the parks and schools. Because sport adds to communities in ways that makes communities.
Let the wall be culture’s best inspiration and competitor.
Filed under: A Bit Of Inspiration, Advertising, Agency Culture, Attitude & Aptitude, Black Lives Matter, Comment, Culture, Diversity, Emotion, Empathy, Equality, Management, Racism, Relationships, Relevance, Resonance, Social Media
Adland – and most companies for that matter – love to talk about their commitment to diversity and inclusion.
And while they tend to be most vocal about it when there is a global news story that highlights the racism and oppression People of Colour experience EVERY SINGLE DAY, I do believe it is something many companies care about.
The problem is, very few seem to be doing anything other than caring about it.
No change.
No new decisions.
No policy shifts.
Recently I saw a poster advertising a conference in Australia about Africa.
This was it …
Notice anything?
Yep … a conference in Australia about Africa without a single Person of Colour being represented. Not one.
A conference in Australia about MINING in Africa without a single Person of Colour being represented.
[Though someone who saw it suggested the conference organisers may try and suggest the blank speaker space could classify as a Person of Colour]
Now I appreciate mining is hardly the most ethical industry, but even then the lack of representation shocked me so I tweeted about it saying this was a perfect demonstration of how much companies still had to learn about D&I.
“Surely no one could disagree” I thought …
Oh yes they could.
Rather than just go, “that’s bollocks”, some people tried to defend it … accusing me of having no context.
My 2 favourite comments were this:
“Let’s not jump to conclusions. I personally feel after a 2-second Google they have their intentions in the right place – well apart from the plundering of natural resources, but that’s a different outrage post. If anything they are guilty of crappy comms and maybe BBDO in Oz (or Africa) might like to say G’day?
“As organisers of Africa Down Under (ADU), Paydirt Media acknowledges the comments on social media and the interpretations which may be drawn by the advertised preliminary line-up for the in-person element of this year’s ADU,” the organisers said in a Twitter thread.
“As the premier forum for Australia-Africa business relations, ADU has always strived to ensure its programme is truly reflective of the diversity of African mining. In 2019, the last event before the pandemic, the programme featured 24 African presenters and 15 female presenters. “Ongoing travel restrictions mean we will be unable to welcome our African-based colleagues in person this year but once the full programme – including virtual participants – is released we are confident balance will return.
“We look forward to announcing participants from the African continent – including Australian-based African diplomats – in the coming weeks.”
And then this one …
“Are these specific companies spouting anything about diversity and inclusion though?”
Right there is the typical corporate response to these things.
Protecting the company behind it.
Suggesting you are jumping to conclusions.
Saying that they’re good and this is a misunderstanding.
Yeah … yeah … if I’ve heard it all before, imagine how People of Colour must feel.
Which is why my responses were as follows:
“This is the sort of excuse churned out year after year to justify acts like this. A conference about Africa without a single Person of Colour as a speaker is not about difficulty, it’s about complicity, so maybe you’re looking at it from totally the wrong perspective.”
and for the second comment …
“Ahhhhh, so you’re saying companies that don’t talk about D&I don’t have to care about it which is why it’s fine to have an all white speaker group for a conference on Africa. Is that your point?”
I know people make mistakes … but this is not one of those, this is a deliberate act. There is no excuse for this. They can say they asked hundreds of People of Colour to be a part of the even and they said no – it still won’t wash. Because even if that was true, it would surely suggest there was something wrong with the whole premise of the conference if people from Africa didn’t want to be part of a conference in Africa.
“But maybe there aren’t many People of Colour working in the mining industry based in Australia, Rob?” I hear a prejudiced, white privileged individual ask.
And while I don’t know the answer to that, I do know if that’s the case, why are there so many bloody white people working in the African mining industry based in Australia?
It’s all bollocks.
And what is worse is the justification some people try and give this shit – with special focus on the organisers and their desperate attempt to look like they have tried really, really hard to make it more inclusive. Despite NOT ONE Person of Colour being included as a headline speaker.
As I wrote a while back about female leadership, change doesn’t even require white people/men to give up their seat … they could just make room for someone else to join them, but apparently even that is too much to ask.
We all are complicit..
We can all do more.
We all need to do more.
Hell, when white supermodels can use their privilege to create space for People of Colour to win [not just be seen, but win] the least we can do is exactly the same.
So to the people who will claim what I’m doing is promoting ‘woke cancel culture’, I would respond with this:
1. Yes I am.
2. Being referred to as woke is not bad as it means you have compassion for others.
3. You are the problem and you’d better be prepared for me to push back with the same energy you have adopted over years to maintain your privilege and power.
Anyone who defends this sort of shit is insane.
There is no excuse for it.
Ever.
Even having 5 People of Colour on that huge poster of faces would be too few, so to take the side of the organisers for NOT HAVING A SINGLE PERSON OF COLOUR is an act of prejudice.
You may not relate to being called that.
You may not accept being called that.
But your actions reveal it … because nothing says privilege than thinking your experience is everyone’s experience.