Filed under: Auckland, Australia, Authenticity, Colenso, Colleagues, Creativity, Culture, Death, Friendship, Loyalty, Marketing, Relationships, Relevance, Reputation, Resonance, Respect
This last week, I lost 2 brilliant people in my life.
While one was, sadly, expected – due to their long battle with cancer – the other was the result of a terrible, terrible accident.
I had spent the day with them last Monday and even though we’d not known each other too long, we clicked. It’s rare enough to find that connection with someone at the best of time – even more so when that person is a client.
But they were special and everyone felt it.
Supportive, encouraging and deeply committed to doing the best thing, not the easiest.
I actually wrote to her last Wednesday to tell her the huge impression she had made on her team, our team and me. I don’t know why I did it, I just felt compelled to … and she responded the following day with genuine shock and gratitude.
Shock that people felt that way about her. Grateful that someone had told her that they do.
We were due to catch up later this week and talk about her impending trip to NZ to visit us at Colenso but then on Sunday, we heard the worst possible news and we – like many others in the industry – were left shaken, upset and very, very sad.
While I’d do anything to change the outcome of this tragic story, I am incredibly grateful I sent that note to her.
That she saw it and understood what we saw – and felt – in her.
While both people I lost last week were very different people, there were some similarities.
Both were called Lisa for a start and both were like those comets you occasionally see flying across the night sky. Burning so brightly, but for all too brief a time. But boy … so, so bright.
My deepest sympathies go out to their families, colleagues and all those people impacted by their remarkable, talented, infectious spirit. Of which I am one of them.
Rx
Filed under: A Bit Of Inspiration, Advertising, Attitude & Aptitude, Auckland, Communication Strategy, Context, Creative Development, Creativity, Culture, New Zealand, Perspective
A few weeks ago, while going for my daily walk, I saw this:

I know there’s nothing new in this concept.
Let’s face it …
+ Solving problems are more powerful than communicating problems.
+ Talking to someone is always more effective than talking to everyone.
+ Changing contexts and perspectives helps change contexts and perspectives.
+ Being self-awareness opens up possibilities for who you can become.
… is well established and been practiced for years – such as this iconic piece from London’s V&A years back – but I still like it. A lot.
I know it won’t change the world, but it’s an idea that may change somebody’s … because to paraphrase Ferdinand Porsche, ‘its better to be everything to someone than try to be anything to anyone’
So to the Auckland Museum and the people behind it, well done.

Today, it’s this one’s birthday.
Her seventeenth.
Or, in cat years, her 84th.
And while she’s definitely showing her age in her speed, she still has her Singaporean street cat, street smarts.
Not just in terms of being a cranky, demanding, wonderful asshole. But also knowing how to get us to do whatever she wants and requires. From coming downstairs to help her get under the covers of our bed … to feeding her the Friskies she has adored all her life to not being pissed at her she still darts out the front door when she wants the sense of freedom. [Though that’s also because she only has the energy to then sit under our car rather than run away]
I love this cat.
I love her moods, her quirks, her ways.
I love that she has lived literally all around the World – in 7 countries to be exact – so now takes everything in her stride … to the point she’s not bothered – or tempted – by all the birds that fly around our house in the trees or even the bird that lives in our house. Even when Sky is out of her cage and dive-bombing her in her bed.

I know 17 is a ripe old age for a cat, but frankly, that’s something I try not to think about.
The reality is she has given us a lot more than we’ve given her [and we’ve given her a fuck-ton] so I don’t want to think that one day that may stop.
Though the reality is even when she’s gone, she’ll still be with us.
In our hearts. In our memories and in how she has shaped, influenced and brain-washed our behaviour.
Which would be the thing she would be happiest about the most.
But – thankfully – we’re not there yet. In fact, the vet thought she was waaaaaaaay younger than she actually is, such is the quality of her general health … so we will celebrate her Royal Highness Catness’ special, special day with Friskies and hugs … even though we accept we will only get the hugs because of the Friskies.
Happy birthday Rosie. You’re fucking great. [Even when you’re not]
Filed under: A Bit Of Inspiration, Advertising, Auckland, Brand Suicide, Crap Marketing Ideas From History!, Crap Products In History, Creativity, Dad, Experience, Imagination, New Zealand, Packaging, Perfume, Relevance, Unexpected Relevance
Over the years I’ve written a lot about scent companies – both for men and women, both good and bad. Or should I say, terrible.
And while it has been more focused on preposterous nature of their advertising – I mean, who can forget the car crash that was Gerard Butler’s ‘Man Of Tomorrow’ bollocks for Hugo Boss – I’ve covered everything from when Mont Blanc decided to go from ink to stink when Moschino thought the perfect bottle design to convey the sophistication of their scent was a detergent bottle to the absolute insanity of this.
DO NOT CLICK THAT LAST ONE IF YOU ARE AT WORK. INSTEAD GET A – ERRRRRM TASTE – OF WHAT I’M TALKING ABOUT BY CLICKING HERE OR IF YOU ARE FEELING A BIT BRAVER, THEN YOU CAN CLICK HERE. BUT YOU PROBABLY STILL DON’T WANT TO DO THAT IF YOU’RE AT WORK.
Now, to be honest, nothing in the universe will ever beat that last example … but recently I did see something that wanted to give it a run for its money. Not in terms of smut, but stupid.

Now I admit, I’m not the biggest fan of the Friday 13th movies – or horror for that matter – but even if I was, I don’t know if I’d like to smell of it.
Though what the smell of it still is unknown.
Is it of corpses?
Is it of blood?
Is it of the desperation of whoever was behind this to try and make a quick buck.
On one hand, I am kinda-in-awe they did it because let’s be honest – the business case for it must be pretty niche. Plus they went all out on the packaging because it comes in a box designed to look like a VHS video tape.
However, if I can find this product in New Zealand – a place on the other side of the planet with only 5 million living here – then the peeps behind this product must have spent pretty big on it, which begs the question, WHO THE FUCK DID THEY THINK IS GOING TO BUY IT?
Well, according to the literature, it’s potential serial killers who think murder is fun. I quote:
Warner Bros Horror Friday The 13th Eau de Toilette is a fun and fearless scent that allows you to discover the safe deeper inner you. Comes boxed in a VHS to bring you back memories as well as scents. Perfect for any special occasion.
And they have the audacity to say it’s ‘perfect for any special occasion’.
Maybe it is if your special occasion is the homocidal murder of people at a kids camp, but for any other occasion, I’m not so sure.
Which reminds me of something my Dad once said to me.
“If you think people on the streets are crazy, try looking at people in the boardroom”


Filed under: A Bit Of Inspiration, Advertising, Attitude & Aptitude, Auckland, Authenticity, Brand, Brand Suicide, Comment, Context, Creative Development, Creativity, Culture, Design, Distinction, Diversity, England, London, Marketing, Marketing Fail, Mediocrity, Reputation, Resonance
One of the things I have loved about living in so many countries is that I’ve been able to see and experience different ways of living.
I don’t just mean from an economic perspective, but in terms of what a country or city values and how it expresses and encourages that through its architecture, planning, facilities and people.
However, over the decades – as economies have grown – more and more of the individual spirit and character of cities has been replaced with identikit skylines, resulting not just in everything looking familiar, but feeling it as well.
Now I appreciate for some, this is a great thing … the creation and demonstration of social progress and achievement. However when everything increasingly ends up looking, feeling and acting the same – regardless of geography – not only is the magic of discovery being traded for the convenience of familiarity, the soul and history of every individual city is being erased and whitewashed over.
I say this because recently, as I was walking around Auckland, I saw this:
The bit that got me most was that first line …
‘All these upgrades are turning our city grey’.
And they’re right.
Don’t get me wrong, Auckland is a beautiful city and a great place to live … but what is being classified as ‘improvements’ is ironically having the exact opposite effect.
The colour, character and contrasts of Auckland are being wiped out … traded out … and moved out … slowly turning the entire City into a comfortable and convenient prison cell. Except instead of this cell keeping people from getting out, it stops people from wanting to come in. Not because there aren’t things to do, but because they are the exact same things, with the exact same people as everyone else is experiencing.
It’s part of the reason I loved the London Underground on Friday evenings.
Because despite it being packed. Despite it being hot. Despite people not really making eye contact, let alone talking to you … it was like a brilliant zoo. Full of different animals hanging out in each others environments.
People going to the theatre.
People going home from work.
People going out for a big night.
People going to do a night shift.
People going on a first date.
People going for a last meal.
Locals … out-of-towners … tourists.
God I loved it … I loved the variety, the weirdness, the characters and chancers.
Or said another way, the pieces that not only give a place its soul and identity.
But also its individuality.
Brands … specifically those who outsource who they are to a ‘for profit’ marketing practice process, should take careful note. There’s a lot of you. Even though it’s increasingly difficult to tell you from one another given you all look, act and feel the exact same.