Filed under: A Bit Of Inspiration, Advertising, Attitude & Aptitude, Authenticity, Comment, Communication Strategy, Context, Creativity, Culture, Emotion, Empathy, Environment, Marketing, Relevance, Resonance, Respect
Hello. I’m back again.
And I think I’m back for a few weeks now … you must be so happy.
Cue: Evil laugh.
OK, let’s get on with it shall we?
So one of the things I’ve loved about getting healthier, is walking around my neighbourhood.
Going down random streets.
Seeing at new shops.
Just getting a better sense and connection to the place I currently call home.
And on my travels, I came across this.
I have to say, I love it.
People may see it as an old piece of paper stuck on their window, but I don’t see it like that.
I see pride.
Pride in where they come from.
Pride in what Pita created.
Pride in Pita’s craft and skills.
Pride in what Bob – and Charlie – continue to do.
Pride in how they approach their work.
Pride in their community.
Pride in their longevity.
Pride in their role.
I have no idea how long that piece of paper has been up – and given how faded it is, it would suggest a while – but at a time where so many people and companies are ‘bigging themselves up’ based on the most superficial of reasons, it’s lovely to see someone honour their experience in service of their community, rather than adopt the attitude that people should be grateful they exist and acknowledge them.
Given all the talk our industry spouts about communities, fandom and membership … this may be one of the key areas many forget to highlight or recognise. Possibly because in their desperation to look like a ‘Linkedin leader’, they spend their time ‘codifying’ how they think communities operate, rather than recognise the emotional conditions that explain why it does.
Filed under: A Bit Of Inspiration, Advertising, Attitude & Aptitude, Authenticity, Creative Development, Creativity, Culture, Effectiveness, Empathy, Management, Marketing, Marketing Fail, Mediocrity, Planners, Relevance, Strategy
So the good news for you all is this is the last post for 2 weeks.
Yep, you’ve guessed it – I’m on a holiday, I mean a work trip.
Or should I say trips. Plural.
First to Europe. Then Australia. Then LA … I know, I know, I’m a prick.
Now given I pre-write my posts [for example today is the 25th Jan] I appreciate I could still cover this period, but let’s be honest – after 18 years, I’m running out of things to say so we could both do with the break from each other.
What that means is this is the last post until March 4.
MARCH!!!
How the fuck have we got there so soon? Oh, I suppose we haven’t yet have we … but anyway, March 4 is a Monday, so you get to have multiple weekends before I ruin your week again.
You’re welcome.
So now what do I do after writing that long-winded introduction?
Fuck knows.
But recently I saw a couple of things that I thought were particularly good and both revolve about intelligence in marketing rather than the egotistical commodification of it.
As I’ve written a few times before, I’m a bit fed up of the ‘hustle culture of commentary’ that our industry has got itself into. Where everyone seems to speak like they’re gods and gurus who have invented or reinvented the World.
That doesn’t mean they’re idiots – many say stuff that is genuinely interesting – but so much of it has an air of self-interest. Hijacking topicality for self-capitalisation.
Though the ones who claim they’ve got the answers to everything make me laugh – especially when they do nothing with it other than pedestal spouting. I mean, how stupid is that if they think it’s going to change the world. But maybe its because somewhere along the way, they’ve realised what they’re claiming is not ‘new’, just new to them and all they’re doing is reinforcing how little they know about their industries history or life outside their bubble.
That’s not wrong, we all do that to a degree, but it tends to lead to people changing their ways rather than doubling-down on their ego.
But even those people aren’t as annoying as the ones who claim some sort of ownership over something someone has actually done, because they spouted something vaguely associated with the topic on Twitter/X about 6 years earlier.
As I said a while back, it will only be a matter of time before someone makes a paper plane and claims they’ve invented flight.
Look, I’m all for thinking out loud – hell, I’ve been doing it on here for almost 2 decades – but when it’s conveyed with the confidence of a mediocre white man [copyright Chelsea] then that’s where the problems start. At least for me.
There are some brilliant people out there … genuinely brilliant. People who do stuff or try stuff with what they think and say. And a lot of them aren’t even on social media. But unfortunately there seems to be a lot more who are camped out on social platforms … churning out an endless stream of strategic myths, obviousness or bullshit … using a tone that suggests they’re innovators and anyone who dare challenge them, is a luddite.
It’s kind of the Trump strategy and sadly, like Trump, it works with many.
Which makes me wonder, ‘what if I’m wrong?’.
And you know what … I could be. And I’m open to be.
But popularity is not a sign of originality … or accuracy … or smarts … and I think those things are pretty important too.
That said, if we’re going down this imitation intelligence path, at least make people think rather than try to demand how they should think. And recently I saw two things that did just that.
The first was this:
Now I appreciate a strategist supporting a message of not getting lost in planning may sound a bit weird … but apart from everything else, it makes a welcome change from the overly complex schtick we seem to be celebrating and advocating for right now.
Of course thinking things through is important. But one thing we don’t seem to talk about a lot is the importance of knowing when to stop. So you can put things into motion rather than putting them into an endless loop of consideration.
I got given a piece of advice once I’ve held on to for a long time.
“Be rigorous as hell until you find something exciting …
… then stop and protect it at all costs.”
Now I appreciate the person who told me this was very successful so could afford to say that, but their point was that it was this approach that had got their position. In essence, they advocated for planning to show them the way not obscure it.
I like this view.
When I was starting out, strategy was valued when it was powerful simple … delivering a path to the bigger, better places with sharpness, potency and focus.
But now it seems we’re not like that.
The general narrative appears to be ‘we live in different times with different considerations’ and so we need a completely different approach to the work we do.
And while they’re not wrong about a lot of that … we’re forgetting what strategy is for so now we’re at this weird place where it appears the value is in the complexity rather than the potent, fierce, simplicity.
Please note I say simplicity, not simplistic – which is another thing some people do in an attempt to look like Einstein, when all they’ve done is reduce Liquid Death’s success to “a can that looks different to all other water cans”.
But I digress …
The reality is strategy that is all about complexity is harder to execute, easier for people to hide and more focused on what is done rather than why we’re doing it in the first place.
And that’s why I liked the clip above … because it was a reminder we need to protect what we want to do rather than only care about where the process will lead us.
Which is why I also liked this:
Sure, I get it’s a retrospective, observational view … but it’s interesting and simple.
And funny.
Plus if it was true, it would be a piece of fucking amazing reframing strategy.
Not that people would say that or see that.
Or at least not as simply as the originator articulated.
Which reminds me of the image we used in our Cannes Strategy Is Constipated, Imagination Is The Laxative talk with the image of all the different strategic frameworks that say the same thing in ever more complicated ways.
My Dad once said that people who want to show how smart they are, aren’t that smart.
That their need to demonstrate their brain is a demonstration of their insecurity.
I wonder what he’s say if he was alive today and saw how a lot of my industry was behaving.
Because I think he’d have a different view.
That their talk is not about insecurity, but distraction.
It’s why I loathe when I hear people say ‘we’ve done all the work so you don’t have to’.
Oh my fucking god.
But I appreciate this post is getting so long that I’ll be back by the time you’ve finished reading it. That is if anyone did read this, so I’ll just leave you with this …
There is no ‘secret’ to being good.
Even the most talented people work hard at developing it.
In a world promoting hustle, we need to give more value to graft.
I get that’s not a popular thing to say, but that doesn’t mean it’s wrong.
So stay open to different views but be cautious of definitive claims.
Especially from people who can’t point to what they’ve done beyond how many people follow them. Because you just might find they value speed over substance and you don’t want their ego to be at the expense of your growth.
Huge apologies for the epic rant, a bit like old time – ha.
See you in March.
Filed under: A Bit Of Inspiration, Advertising, Agency Culture, Attitude & Aptitude, Colenso, Colleagues, Comment, Communication Strategy, Complicity, Creative Brief, Creative Development, Creativity, Culture, Emotion, Empathy, Honesty, Leadership, Loyalty, Management, Marketing, New Zealand, OnStrategy, Perspective, Planning, Point Of View, Positioning, Relationships, Relevance, Reputation, Research, Resonance, Social Media
Late last year, the silver-tongued man with the honey voice – that’s Fergus of OnStrategy fame, if you were wondering – asked if we could do a podcast about our work with our latest client, Delivereasy.
I’ve always steered away from talking about work I’m a part of because – for all my ego – I don’t like the idea one person becomes the spokesperson for it. Especially a strategist. However on this occasion, I changed my mind … not just because it was Fergus doing the asking – and no one can say no to him, including Putin, probably – but the story behind how we ended up working together is funny and definitely about me.
Or said another way, about my inability to be professional.
And while the work we’re doing together has only just started … it’s already setting the foundation and tone for something special.
From the new logo we designed that had 17 members of the company tattoo it on themselves [Including one of the founders who had 1.5 million people watch it on TikTok resulting in him sitting next to someone on a plane from China, who recognised him because of it]
To promising the coach of the All Blacks a curry and naan bread every week if he brought back the Rugby World Cup to New Zealand./ [Which we downgraded to just a curry because he failed, ahem!]
To a bunch of ridiculous ads like the one above …
But better yet, there is sooooo much coming.
Mad, ridiculous and brilliant stuff.
And while I would say that, the reality is that with our situation, we know the only way we can win is to outsmart the competition rather than outspend them.
But what’s interesting is that while this approach is founded on a strategically sound argument, it can only happen when your client understands it as well as the implications of it.
And in this case, they do.
Not just strategically. But also in terms of the ambition we have for each other and what we want/need the work to be to help us get there.
Truth over harmony.
Transparency over power.
Trust over control.
The reason I’m telling you this is because you can hear what a great client sounds like by listening to the podcast.
Sure you’ll have to put up with me, but in the case of listening to Jean … you’ll definitely leave with a better taste in your mouth.
Have a great weekend and happy invasion, I mean Australia Day.
Filed under: A Bit Of Inspiration, Attitude & Aptitude, Birkenstocks, Colleagues, Confidence, Culture, Daddyhood, Death, Doctor, Effectiveness, Emotion, Empathy, Family, Fear, Happiness, Health, Jill, Love, Mum & Dad, My Fatherhood, Otis, Perspective, Socks
Back in November of last year, I wrote about how I was eating healthy.
It was quite a big thing for me to talk about – which is weird, given I have absolutely no problem writing about death, unemployment or the size of my best friends appendage, to name but a few of the subjects I’ve waxed lyrical about that many smarter people would rather shut-up than share.
But since then, more things have happened and while I genuinely feel uncomfortable to write it, I am also quite proud of myself, so here we go.
You see what happened was back in August, my doctor asked me to spend 3 months focusing on my health. To try and retrain my habits. To make different choices about my diet. To see what might happen by doing it.
And while I’ve been a helpless – and willing – slave to the seductive powers of pasta and sugar for basically my whole life … I decided this was the time I was going to go all in.
So I did.
65g of carbs a day. 25g of sugar a day. 1700 calories a day.
Every day.
And while it was hard at first, once I knew what I could do – and eat – it was satisfying. Well … more satisfying than I imagined. And that only grew when the results of those first 3 months came in.
I’d lost 22kg.
I’d dropped 4 sizes in clothes.
I saw every one of my health measures hit ‘healthy’.
My doctor called to ask if I was OK as the results were so extreme, he thought either the original results were inaccurate or I was doing a different sort of damage to myself.
[For the record, he was wrong on both counts – I was just in a very intimate relationship with chicken and spinach]
And as good as all that was – and it was very good – the biggest change was that I have started to like myself for the first time in a long time.
Yes, I appreciate that sounds tone deaf and dramatic given there are people who face real challenges and problems, whereas I have an amazing family, a wonderful life and lifestyle and a rewarding and fulfilling job … but it’s true.
In my defence, I didn’t really realise it until I started coming out the other side. Mainly because I think the impact was over time … slowly but surely, bit by bit … until at some point, it found a way to settle permenantly just under my surface.
And while it only popped up to mess with me at certain times and moments – and I suspected what may be behind it all – it is only recently that I was able to confirm my concerns about my health, maybe more than my actual health, was the cause of it.
Or should I say, the concerns about my sub-optimal health.
Just to be clear, what I’m talking about is self-esteem.
God it’s a weird thing.
It’s in your power and yet you’re also powerless to it and I felt I was in its grip.Putting me in a corner that I didn’t think I could get out of so I adapted my ways and choices to try and counteract it, without realising I was just giving it more power over me in more ways.
Which is why as I have got more in control of my health, I have felt a bit of a rebirth.
A bit more confidence about what I can do.
A bit more happiness about who I am.
From the superficial to the deeply, deeply personal.
Part of this is because I’m now wearing smaller sized clothes than I have in literally decades and I’m almost ashamed at how much that has affected me. Of course, it’s also bankrupting me as I have to basically buy new t-shirts that no longer look like I’m wearing a man tent dress … but it has changed more than just the size, but what I choose. Because frankly, more things are now available to me and so I’m experimenting with clothes like I’m a 10 year old kid. Well, I say experimenting, but it really has come down to a few t-shirts in colours that aren’t black and some socks [which is, let’s be honest, already a shock given my Birkenstock obsession] in a range of ridiculous colours. Fuck, I even colour coded my t-shirt and socks once … something never ever done in my life. And – to be honest – never to be done again.
But it is in terms of my family that I am the most indebted.
Because I’ve likely increased the time I’ll be here for my wife and son.
OK, so there wasn’t a identified risk that was going to cut it short … but health is always going to make it last longer and that means everything to me.
Because I love my family.
Love every little thing about them.
Of course they can annoy the fuck out of me, but I am sure I am far worse to them – even though this shocks me as I’m obviously a saint.
But as my son is just 9, I want to be around for as long as I can. I want to see the life he builds, I want to be there for the choices he wants to make. I want to just be in his life and have him in mine for as long as possible. With my wonderful wife by my side. Building new adventures and sharing them. Together.
Now I appreciate that all sounds very Hallmark card … but I do, that’s maybe all I want in some ways … and I’d be denying the truth if I said I hadn’t wondered if this was going to be as possible as I hoped it would be.
And yet … I felt it was an impossible situation to change.
I wanted it.
I knew what could help it.
But I didn’t have the skills or the energy or the willpower. Always having an excuse why I couldn’t dedicate the time and energy to it. Which is mad given I have a fuck-ton of energy and willpower to do a bunch of other stuff … but I had convinced myself that I’d met my match and so that affected me deeply in my head. Loving my family but not knowing how to make sure that love could be around for longer.
I know, it sounds pathetic, but I bet I am not the only one who has faced this psychological prison. And just to be clear, it’s not that I hadn’t tried things to change it. I had. And failed … over and over again. Which not only made me feel a bit more shit about myself, but also convinced myself I was not going to win this battle.
Which is why the pride Otis has in what I’ve done that makes me almost cry with joy. And what breaks my heart is that he obviously had the same worries about how long I’d be around. Not overtly. Not daily. But he tells me how proud he is of me and how happy he is I’m ‘healthy’ … and so while no one knows when the ‘end day’ will come, removing some of the more blatant concerns that it could be sooner than you hope, is a psychological gift in itself.
Now I am not going to say if I can do it, anyone can.
I couldn’t do it for 53 years and you don’t have to be healthy to be happy.
I hate that attitude.
And I was happy … I’m just saying I’m happier now.
With myself.
Of course, that doesn’t mean I don’t have issues – I do, bloody loads of them – but it means I have less than I’ve been carrying, which is nice.
In fact, as of today, I have 30kg less problems I’m carrying – ha.
But let’s not ignore the reality that doing this is really fucking hard – especially at the start – and I needed a Doctor to basically scare me into it and needed to actively choose to not make excuses for not sticking with it. Which is why if anyone resonates with my story and wants to chat about their situation – or what I did to try and get out of it – then just get in touch and I’ll listen and share.
While there is a conscious mental decision to be made, at its heart it’s simply about food choices and portion choices. Oh, and investment … both in time and – sadly – money.
Because it’s a privilege to be able to do this, because – ironically – eating less costs more. Or it does if you want to make it easier.
But the good news is there’s choices that actually are good … and you’re talking to someone who thinks kebab and chips is fine dining. So if you want to know more, I’ll tell you what worked for me and how I did it and then you can decide what’s right for you.
Which leaves me to say a huge thanks to my family, doctor, clients, colleagues and whoever the fuck invented 99% sugar free buffalo sauce … because they made this happen. They made this possible,
And while I may fuck up occasionally, I now know I won’t fuck up every single mealtime and that’s a win in my book, because this journey has taught me things about myself and my habits that have been a revelation.
In fact the only thing I am disappointed about is I’ve still not used the overpriced bloody treadmill I bought. Though I’m glad I got the cool, foldable, wifi and bluetooth enabled one … which means there’s some things about me that will never change.
Filed under: A Bit Of Inspiration, Advertising, Agency Culture, Attitude & Aptitude, Colenso, Colleagues, Comment, Communication Strategy, Creative Development, Creativity, Culture, Cynic, Empathy, Honesty, Marketing, Media, Perspective, Planning, Point Of View, Provocative, Relevance, Resonance, Wieden+Kennedy
This blog has been going for a loooooooong time.
Which means, it’s had its fair share of April Fool posts.
Some have been very good [even though I say it myself] with different industry people picking it up and commenting on it thinking it’s real.
And some being utterly, utterly shite.
But this year I decided not to do one.
Not because I couldn’t be bothered.
Nor because I couldn’t think of what to do.
Not because it was an Easter holiday on April 1.
But because after a while, it just becomes a bit boring.
I say this because a lot of brands don’t seem to get that. Instead, they keep doing the same thing over and over again without realising the audience have moved on.
That might be because of ego. That might be because of a lack of self-awareness. That might be because they don’t even know who the fuck their audience is … but whatever the reason, they keep doing what they do regardless.
And one of those things they keep repeating is ‘hijacking culture’.
By that I mean either during or after a topical event … they hire a van, slap a billboard on the back, put some headline on it that refers to whatever event they are ‘leveraging’ and then drive back and forth so a photographer can snap it in situ and then send it to the press or put it on the socials.
Hey, sometimes it’s really good.
But often, it just feels pretty sad.
Especially when lots of companies are all trying to do exactly the same thing for the same event at the same time.
Look I get it … it’s a way to get boost attention.
It’s also a way to show your client – or their bosses – you’re ‘on the ball’.
Can’t criticise that … except in many cases, it also seems to have a subliminal admission that they need to borrow from others to make people care about them.
Which is less good.
Yes, I know I’m being a bit of a pedantic asshole here, but here’s the thing … when people expect brands to do this stuff, then you have to accept that you’re no longer ‘hijacking’ anything, you’re simply conforming.
Of course there are ways to do it well.
Wieden were the masters and – arguably – the originators of it.
Which was basically to do stuff that ‘added to the cultural conversation, not just stole from it.
They did it with NIKE for literally decades.
Olympics.
Superbowls.
World Cups.
Winning.
Failing.
Achievements.
Retirements.
Fines.
Spectaculars.
But achieving it wasn’t simply down to great talent, great clients or being quick at doing stuff like this, it was down to 3 things.
Creatives co-run/run the account, not simply make the ads.
They understand the culture around the category, not just the category.
They think in terms of owning the brand voice, not just launching campaigns.
What the combination means is everyone feels there role and purpose is more than just making advertising, but finding how … where … when and who the brand can/should a voice and point of view. It’s more than just being pro-active, it’s a confidence in your preparation.
You know what the brand will say.
You know how the brand will say it.
You know what the culture of the audience want and need.
You’re moving things forward because you’re always moving things forward. Seeing your role as far more than simply fulfilling ‘campaign requirements’ and ‘unexpected opportunities’ but directly and continually driving, shaping and influencing the behaviour and energy of the vision and role of the brand in culture.
Many people will say they do that, few do.
Instead they just churn out stunts or puns that often end up being more for the ego of the people involved than the benefit of the audience it is supposedly for.
Which is the heart of what, in my opinion, separates brands/agencies who get it and those who pretend they do.
Because the wannabes and imposters talk about how they will make the masses love their brand, whereas the real deal know it’s about the brand showing and expressing who they love and who they are for.