I love it because this industry is seemingly falling into 2 group.
Those who live to make work and those who live to talk around making work.
You can tell who is who.
The ones who want to make work just can’t help themselves.
They’re constantly looking for opportunities – or creating opportunities – where they can use creativity to do something exciting or interesting or weird or thought-provoking.
Then there’s the others.
The ones who hide behind decks.
Who always explain why something can’t be done. Who talk about problems rather than possibilities. Who respond literally to every brief. Who talk about what others have done rather than what they could do. Who show work that was done years earlier, not months.
And even though the industry is full of truly talented people, there’s sadly far too agencies of the former and far too many of the latter.
Which highlights how much the industry is its own worst enemy right now and how happy I am being at a place that can’t help itself to make and create.
A long time ago there was an ad I absolutely loved.
It was very funny.
It was founded on an interesting premise.
It captured the spirit of the times perfectly.
It was this …
How good it that eh?
And as great as it is … if you live in NZ or Australia, it takes on a whole different level of cultural significance because people here used to see this sort of thing every day, every summer.
I must admit, I’d forgotten about it but recently it came back into my life with because of this …
What’s that? I hear you cry.
Well, it’s the pair of budgie smugglers in the ad.
And why
1. Colenso did it.
2. Levi – my creative partner – did it.
And if ever you wanted proof you were in the right place, it’s this.
When I joined Colenso, they organised some workshops for me to start having a deeper understanding with the Maori culture. It was – and is – amazing and I am so grateful.
In one of the classes, the professor said something that I thought was brilliant. While her analogy was about how many white people in New Zealand like to view New Zealand, it is so easily transferable to all nations.
While I’m probably paraphrasing her, what she said was this:
“We’re a world of fruit salad that governments, companies & media present and view as a smoothie.”
What’s terrible is adland is a major contributor to this.
Blending people and cultures to a bland, beige mess …
Saying a lot but telling you nothing.
Viewing individuality as an obstacle not a gift.
Which is why next time you write a brief or read an ad, it’s worth asking yourself … are you making fruit salad or a smoothie?
… however having just read a report by a consultancy on Chinese audiences – which was not only utterly generalistic, but out-of-date – I felt I had to write this.
Especially as the Rubin quote is so perfect for it. So here we go …
If you only know your audience through their transactional data … if you only speak to your audience to hear what they think about you rather than understand what you don’t know about them … if you only talk about your audience in generalistic terms … if you only interact with your audience through a one-way mirrored room … if you only interact with your audience by outsourcing to a ‘for profit’ organisation … if you think your audience only care about you and what you do … if you think your audiences lives have remained the same for over a year … if you use international trend reports as a proxy for knowing what your audiences future habits and behaviours will be … if you only talk to the same audience in the same markets [once a year] … if you only care about how to get your audience to buy more of what you’re selling … if you call your audience “consumers” …
Then I assure you, you’re definitely talking down to your audience.
If you want them to respect you, start by respecting them.
Don’t worry, it’s just for today and tomorrow then we go back to normal.
So just as shit. Sorry.
Anyway this is about the state of the creative industry.
Whereas once, it was filled with companies all wanting to create wonderful things to put into the world – regardless of their individual discipline or expertise – the emergence of consultancies has led to the industry now falling into 2 groups
Those who can’t help finding ways to put creativity out into the world in interesting ways and those who seemingly do all they can to never put anything out whatsoever.
While I sort-of understand the theory why agencies would like the idea of being like a consultancy, what I’ve found especially bizarre is that in doing that, they’re seemingly happy to dismiss making any actual creativity at all.
At first I was really confused how they thought they’d stay in business.
I mean, there are as many competitors as there are in adland.
Their entire model is designed around making actual creative work.
The lack of C-Suite engagement is more individual than entire industry.
Then I thought maybe I was completely wrong.
That they did want to make work.
After all, why else would their excellent strategists continually write 100 page decks filled with charts, ecosystems, frameworks and playbooks to every single client meeting?
Surely that is a sign of a company actually wanting to make something.
But then on closer inspection, I saw a lot of those decks had no creativity mentioned in them whatsoever.
And the conversation around audience was simplistic, generalist and utterly contrived.
In essence, they talked a hell of a lot but actually said very little.
“What the hell was going on?” I would ask myself.
And then on a cold night one Wednesday, I worked it out.
Those planners aren’t writing strategic decks, they’re creating remuneration landfill.
Thank fuck for the others.
The ones who know who they are.
The ones who push rather than pander.
The ones who create opportunities not wait for them.
The ones who run to the edge rather than run on the spot.
The ones who finish interesting things to start making more interesting things.
Filed under: Colenso, Comment, Confidence, Creative Brief, Creative Development, Creativity, Culture
The picture above is in our office.
I bloody love it.
I love it because this industry is seemingly falling into 2 group.
Those who live to make work and those who live to talk around making work.
You can tell who is who.
The ones who want to make work just can’t help themselves.
They’re constantly looking for opportunities – or creating opportunities – where they can use creativity to do something exciting or interesting or weird or thought-provoking.
Then there’s the others.
The ones who hide behind decks.
Who always explain why something can’t be done. Who talk about problems rather than possibilities. Who respond literally to every brief. Who talk about what others have done rather than what they could do. Who show work that was done years earlier, not months.
And even though the industry is full of truly talented people, there’s sadly far too agencies of the former and far too many of the latter.
Which highlights how much the industry is its own worst enemy right now and how happy I am being at a place that can’t help itself to make and create.