Got to admit, this hit me hard.
On the positive, I guess I can now officially call myself an adult. Kinda.
Good job there’s some good bits in getting ‘older’ or why would anyone want to do it.
Then again, with AI … we might even have that taken away from us.
Hell, it makes ‘being busy’ seem an act of rebellion doesn’t it … putting aside the fact that is about as sad, toxic and limp-shit rebellious as you can get.
So with that, it just leaves me with one thing to say:
Happy Monday. Ahem. Hahahaha!
Filed under: Advertising, Agency Culture, Attitude & Aptitude, Authenticity, Business, Collaboration, Comment, Community, Confidence, Consultants, Corporate Evil, Creativity, Culture, Mediocrity, Money, Respect, Revenge, Standards, Strategy
One of the toughest things about doing your own thing is payment.
Not asking for it, getting it.
One of the worst situations I ever had was a company – who I obviously no longer work with – who took seven months to pay.
SEVEN.
Not because they were having a hard time.
Not because they lost my invoice information.
But because they thought they could.
And you know what, they could … because in the big scheme of things, I was a mosquito in terms of their ‘suppliers’ and so I was ignored as a priority.
Again.
And again.
And again.
But you know what else mosquitos can be?
Annoying little fuckers and I used that experience to learn from my mistakes, resulting in an updated set of T&C’s that now contain clauses that state – the longer the delay in their payment, based on pre-agreed terms – the more implications they will be subjected to.
It starts off with a relatively small % increase, based on what is owed, added to the bill.
Then there is an increase in the % of a more significant amount.
And then finally, they grant me approval of being able to publicly shame them as well as charge them – up to $1000 – for the costs of ‘advertising’.
Have I ever had to use it?
Well, I have in terms of increasing the amount owed due to late payment, but never anything more than that …
In fact, when dealing with companies with a procurement department, that is the ‘clause’ they generally always demand is removed to which I always respond in the same way:
“Are you intending on delaying my payment for work undertaken?”
Have I lost work because of this approach?
Yep … I have, but not only do I not want to work with people who knowingly withhold payment, I also am of the attitude that chasing up monies is also ‘loss of work’.
I get it’s economically tough out there.
I also appreciate I’m speaking from a position of privilege and good fortune.
And while I’ve not had too many problems regarding getting paid from the people/companies I’ve worked with in the past, I know many do.
In fact, what they tell me is it’s the companies who talk about their values and commitment to best practice who are the worst to pay on time.
Which is why if you’re a sole trader or a freelancer – or are thinking about it – you need to get comfortable with respecting your own value.
You should not feel lucky to be paid for the work you have done.
And while it’s fair to say companies are in a position of power in a lot of relationships, your approach and attitude can help even up the score.
Not by being an asshole, but by being clear in what you will and won’t accept.
Including the small print in your T&C’s.
Anyone going out on their own is doing something special. But those who do it ‘hoping’ it will work out are being complicit in their own troubles.
So to try and stop you making the same mistakes I’ve made – as well as learn the good lessons I’ve been fortunate enough to receive – here are some posts that may/may not be of some use.
Good luck. It’s tough, but my god it is rewarding.
Harrison Ford and the value of value.
Michael Keaton thinking like a small business.
How Metallica’s management appreciate value.
Relationships build business.
Procurement departments are just playing a game called ‘negotiation’.
Know what you’re in the business of actually delivering.
Don’t want something so much you do the wrong things to get the business you want.
Filed under: A Bit Of Inspiration, Advertising, Attitude & Aptitude, Career, Collegues, Confidence, Creativity, Culture, Professionalism, Reputation, Resonance, Respect, Revenge
For some reason, this week is a bunch of posts about professional life.
I get it, I have absolutely no right to write about that in any way or form. But since when has that ever stopped me?
Anyway, the next few days may have some use for anyone wanting a career – be it in a company or on their own. I don’t write it because I have all the answers, but more because I’ve experienced a lot of the problems. Self made and otherwise, ha.
So recently, someone I know told me their career hadn’t turned out as they hoped.
The thing is, they had done well.
Lived and worked around the World.
But despite that, they felt it wasn’t what they hoped it would be.
I get it … we all probably have had moments where we’ve felt that, especially if you see others you don’t think are as good as you, having a better career than you.
But while that can spur you on, it can also bring you down.
Making you focus on what you failed at rather than what you’ve gained, or forget that someone out there is probably looking at what you’ve done with the same jealous eyes as you are looking at someone else.
The reality is everyone has something they wish they were better at.
Or should I say, better than someone else is at.
Might be their career.
Could be their talent.
Hell, could even be their looks.
Even that rich arrogant prick Elon Musk wishes he was funnier than he is. He won’t admit it of course, but you can tell by his actions and behaviours that’s the case. From bringing a sink into Twitter when he bought the company to prancing on stage holding up a chainsaw – he is desperate to be seen as someone he isn’t.
And while he may try to front it out, his actions show a deep insecurity with who he is. That he knows he isn’t all he wants to be.
And while I am not trying to suggest we should all be happy with what we’ve got and who we are … it is a reminder that its worth remembering the bits you’ve done that were good, because it’s amazing how they tend to be the first things we forget.
Throughout my career I’ve had people talk to me about feeling they’ve hit a ‘dead end’ and my response to them is the same every time ..
“Go back and review all the work you’ve done in the past 12 months and then come back to me if you still feel the same way”.
To be honest, most of them do come back … but also most admit that maybe they’ve done more than they had first thought they had.
A career is a big thing to have.
It’s hard to get but also a privilege to be able to have.
Not just because times are always changing and certain prejudices are continually remaining … but because we, as people, tend to continually be judging, comparing and competing.
Some with others.
Some with ourselves.
Some with people in industries we have nothing to do with.
So while having ambition and hunger is a key trait of career progression – as is, to a certain degree, jealousy – so is acknowledging and respecting who you are and what you’ve achieved, even if it is not quite what you hoped.
Because if you only focus on what you’ve not done, how are you going to be of value to those who want your expertise in what you have?
Filed under: 2025, A Bit Of Inspiration, Attitude & Aptitude, Comment, Confidence, Content, Context, EvilGenius, Relationships, Relevance, Revenge, Rivalry, Social Media, Stupid, Twitter, Viz
Monday.
On the second week of this blog of the new year.
So what better way to start it than a post from Satan about Jesus.
There’s a lot of talk at the moment about the dangers and damage the internet – specifically social media – can do. And it’s all true. But then, anything in abundance with minimal control will do that – albeit, it’s worse when the person ‘in control’ is the egotistical, arrogant, spoilt, delusionist, that is Elon Musk.
However, among all the darkness is light.
Glimpses of the brilliant madness that the internet offered us all in the earliest of days.
Where people found ways to use it that served little purpose other than to add colour, weirdness and humour to our lives. Things like Star Wars Kid or Eric Conveys An Emotion.
But one other place that was a beacon for the good weird was, at least in its early days – when it was 100% Bird and 0% X – was Twitter. And while it is now a cesspit of hate, porn and ego, it still has some magic on there and two of my fave people are God and Satan.
Given I am not religious at all, that may seem strange. But what is even stranger is that they often post shit that I find far more sensible or insightful than many of the self-professed geniuses on there. Or Linkedin.
Of course, what they write has zero to do with religion and more pisstaking out of it. But like The Stones vs The Beatles … Oasis vs Blur … Coke vs Pepsi … Democrats vs Republicans … Kodak vs Fuji or Delivereasy vs Uber Eats … they make it – intentionally or otherwise – a 2-horse race so the cultural narrative around the topics and subjects they represent or cover are sucked up and conducted by them or about them.
In other words, they have a disproportionate influence in the direction of how and where the category travels … meaning it’s harder for others to break in and mess with stuff.
Not impossible. But harder.
Of course, there is also the danger of it backfiring. Where you get so obsessed looking to your side to see what your core competitor is up to, you fail to see what is happening behind you. Or in front. Or around. Just ask Nokia, for example. However, when done well – and with the right amount of self-awareness and openness – the power of the 2-horse race is almost unprecedented in its ability to shape a cultural and category narrative in your favour.
Which all sounds incredibly serious given this is coming from a photo of a tweet where someone is pretending to be Satan and taking the piss out of the ‘virtue signaling’ of Jesus.
Maybe it’s funny because it’s challenges the righteous pomposity of Christianity.
Maybe it’s funny because we all know someone a bit like this.
[Minus the death/crucifixion]
Maybe it’s funny because it’s petty and that can be funny.
But whatever the reason, it’s good … but still not as good as this masterpiece about Skegness by the Mablethorpe Tourist Board, courtesy of the twisted brilliance of Viz:
God, 2nd week in and I’m already at the barrel scraping level of posts.
It doesn’t bode well for the rest of the year does it?
Filed under: A Bit Of Inspiration, Agency Culture, Ambition, Attitude & Aptitude, Business, Colleagues, Comment, Communication Strategy, Corporate Evil, Delusion, Effectiveness, Emotion, Equality, Experience, Honesty, Humanity, Leadership, Management, Professionalism, Relationships, Relevance, Reputation, Resonance, Revenge, Standards, Strategy, Success, Systems, Talent
I saw this brilliant interview with Julia Stewart, the CEO of iHOP, the US pancake franchise.
For those of you who are so busy you can’t spent 60 seconds watching it, let me give you the low-down.
In the interview, she discusses how she’d previously held a very senior role at another US food company – Appleby’s – and despite turning the business around, she was denied promotion to CEO that the then current CEO had promised her once she’d proven her impact and success.
The story goes on to explain that on hearing this news, she left to join iHOP, where – having helped develop that business – saw an opportunity for iHOP to acquire Appleby’s and make changes that she saw could unlock even greater growth and value for both brands.
The conclusion is that not only did she succeed in making the purchase, she got to call up the CEO who had broken his promises to her and tell them they were no longer needed.
It’s a great redemption story – despite the host trying to make it sound like her motivations were entirely personal, when she clearly highlights that was not the case – but the real point of this post is this:
GET PROMISES IN WRITING.
Yes, I know not all bosses are such 2-faced pricks – in fact, many truly give a damn about their people – but bosses tend to have bosses and so promises and platitudes mean little unless you have it in writing, dated and signed.
Of course I get situations can change.
I appreciate ‘success’ can be interpreted in many ways.
I understand a boss may feel very differently when their offer of relinquishing their role becomes a reality of relinquishing their role.
But this is exactly why everything needs to be detailed in writing – because without that, you haven’t got a leg to stand on.
I’ve learned this the hard way.
Once because of a change in circumstance.
Once because my boss at the time, was a lying, self-serving, 2-faced, gaslighting prick.
And this is coming from someone who has generally worked at very good companies … which means this sort of stuff must be happening way more than we ever talk about.
The reality is that while companies talk about their staff being their best asset, the reality is many demonstrate this more in words than the day-to-day interactions they have with their people. It’s why it’s kinda-hilarious how so many expect loyalty from their people when so few show that back to their people. It’s also why, if you find a boss or company that is transparent, encouraging and willing to go into battle with you and for you – then you should hang onto them, because they know the best way they can do things for the company is to do the best things for your growth.
But even then, GET PROMISES IN WRITING.
Not – contrary to what you may think – because I am suggesting even these people are untrustworthy, but because the foundation of a strong company culture is transparency, integrity and honesty … and so by getting things in writing, you’re actually reinforcing the culture rather than challenging it.
I know things rarely work out as we like or plan.
I know things change and people make mistakes.
But when everyone knows where they stand, everyone knows what’s expected of them and what they can expect of everyone around them – so when things do go wrong or awry [as they always will to a degree] … at best you know about it before you are affected by it and at worst, it is a bump rather than a full-blown car crash.
I say all this, but I also appreciate that for some, revenge is energy and motivation.
A way to help you get even further than you thought you could get.
And I get it – I really do. However, as much as Julia’s story had a Hollywood-style ending, the reality is for most people – revenge ends up being a drain.
Misdirecting you. Exhausting you. Undermining you.
Ultimately taking more than it provided … and then, the pricks win twice.
Which is why transparency provides power and respect and it all starts with GETTING THINGS IN WRITING.
Just ask Julia.