Filed under: 2025, A Bit Of Inspiration, Advertising, Agency Culture, Anniversary, Attitude & Aptitude, Career, China, Colleagues, Creativity, Friendship, Love, Loyalty, Management, Planning, Professionalism, Relationships, Resonance, Respect, Shanghai, Wieden+Kennedy
One of the most special times of my life – not just career – was working at Wieden+Kennedy.
Specifically Wieden+Kennedy Shanghai.
Of all the adventures and experiences I’ve had in my life, it stands out highest simply because I feel a deeper sense to China and its people than any other place I’ve ever lived.
It helped that I was there during a time where the World needed China more than China needed the World – so I found myself invited into meetings and situations that frankly, few people – let alone strategists – would ever get to experience.
Wieden were amazing to me personally and professionally but I paid them back in droves.
But that said, leaving was very difficult.
They wanted me to stay.
A big part of me wanted to stay.
But I’d been there for a lonnnnnng time, I’d done pretty much everything that could be done – including starting and running The Kennedys – plus I had a young boy who needed a different environment to grow up in.
So with very bitter sweet tears, I said goodbye to a magical place in a magical country. Except I said it in a way where they would forever remember me. Specifically as the pain-in-the-fucking-arse I’d been to every single person in that place for seven fucking years.
You see about 6 weeks prior to leaving, I had 600 of these stickers made.

I then proceeded to spend the next 5 weeks hiding them everywhere.
From the – then – refurbished Shanghai office to all the local W+K hangouts, like Baker & Spice, Jamaica Blue, Little Catch and, of course, Nike HQ.
It made some people furious. Specifically one person. Which made me especially happy because in terms of making a final decision whether to stay or go, they were the determining factor on why I left.
And over the years, people would send me a photo where they had come across one or two.
And despite it now being 8 years … there’s still some there.
In fact, there’s now more than just some.
You see a few weeks ago, I was in Shanghai and was invited to visit the office.
I had not been in the place since I left … but given I’d now been away longer than I was there, it felt OK to go in.
And it was lovely and familiar.
But then it was a place where I did a lot of growing up.
And made a lot of friends … friends who are with me for life.
Which is why it was extra special for me to see some familiar faces from my time there.
And because of this, I wanted to honour the place and give them something new to show my gratitude and love.
So I gave them this:

That’s right, I made a new sticker to accompany the old ones.
“But how many stickers?” I hear you cry.
Well I couldn’t possibly divulge that information because it would ruin the fun of finding all of them, but in the interests of friendship, here’s a clue:

Now I fully appreciate this act of ‘love vandalism’ may result in them never inviting me back, but I do hope they see it as my own special way of showing my deepest and sincerest respect to a place and country I truly love.
Because Wieden Shanghai and China wasn’t just a place I lived and worked …
It was where I was reborn.
Filed under: A Bit Of Inspiration, Advertising, Agency Culture, Attitude & Aptitude, Business, Clients, Collaboration, Colleagues, Comment, Content, Context, Creative Brief, Creative Development, Creativity, Culture, Effectiveness, Egovertising, Emotion, Empathy, Experience, Innovation, Management, Marketing, Marketing Fail, Mediocrity, Relationships, Relevance, Reputation, Resonance, Respect

Imagine you go to the doctor.
You tell them your problem.
They diagnose your issue and prescribe meds.
“No …”, you say, “… that’s not right, you need to give me this”.
The doctor listens patiently then explains why their diagnosis and prescription is right for you.
You – with no medical knowledge or expertise – disagrees, and threaten the doctor with a malpractice suit saying, “I know my body so I know what’s it needs”.
The doctor says their diagnosis is based on what you have told them and what their examination of your body has informed them.
You tell them they have to give you what you want, then – despite keeping the doctor busy with your issue – you refuse to pay the full fee because you say you did all the work and other doctors are offering their services for less fee.
After lots of intimidation from you, they agree to the lower fee and you walk out with your new prescription.
Except a week later you become more ill because the meds you were prescribed – that you demanded – were wrong.
So you go around telling everyone the doctor who treated you was terrible and everyone should take their business elsewhere.
Bullshit isn’t it.
And yet, everyday … many companies do exactly this.
Going to the doctor and prescribing their own medicine.
Using procurement to bully their way to get what they want without realizing what they need.
Don’t get me wrong, ad agencies have a lot of issues … there’s a lot they can do better at … but knowing how to use creativity to connect and engage humans is not one of them.
Which reminds me of the time I did a project for the Red Hot Chili Peppers and they – well, specifically Anthony Kiedis – tried to do the same thing to me.
Just over 5 years ago,. I was asked to do some work for them by their team.
I did the work and presented it and he hated it.
In fact, hate is not a big enough word to describe how much he loathed it.
And me.
Was it bad?
Nope … it was simply a truth that his ego refused to accept and one I stand by to this day.
Anyway,, I was told I could present a response to his ‘comments’ so a few days later, I simply presented this:

Yep … that’s all I presented back.
One slide.
.
To be honest, my memory of what I had written was slightly different so when I saw this on my Facebook memories – it was quite nice to see the original work again,
That said, I do remember showing it my wife prior to presenting to see what she thought … and she said, “Hmmmmn, are you sure that’s what you want to do?”
Now normally, I listen to what she says as she’s much smarter than me, but this time I was adamant I was going to present it as is because of how personal, arrogant and just plain fucking rude he had been to me.
And the result of that?
Bonkers basically. He threw some big insults at me then hung up the call.
The next day I was fired.
And while you can say that is not commercially astute, I still wear it as a badge of honour … because while the other guys in the band couldn’t have been nicer, Kiedis was – and remains – a dick. [Which he futher demonstrated to a Guardian journalist who also questioned him on some home truths he didn’t want to akcknowledge – hahaha]
I was signed to work with Muse a week later. I don’t think this was a coincidence.
So while I am not advocating being an asshole to clients. I would also encourage clients who think they know everything about industries they’ve never worked in, to not be an asshole to those who have studied, worked and achieved the very things they are being engaged for in the first place. It’s why it’s worth remembering, even the best in the world have producers, coaches and mentors … because while the spotlight tends to shine on individuals, it’s the people in the shadows who make it better than they imagined.
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As an aside, the reason I am using that photo at the top of this post is very deliberate.
A few months ago a person I’m very close to suddenly suggested I shared ‘resemblances’ to the old TV character, House. I laughed but found myself casually mentioning it to a few other people who know me well who – much to my surprise – all enthusiastically agreed.
“Sarcastic” and “a bit of a prick” were a couple of the things uttered quite a lot.
And then, in a twist of fate that would suit any Hollywood story, I found myself in the US working with the original writer/runner of the show – the brilliant David Shore. At the end of our time together, I sheepishly told him what certain friends and colleagues had said and asked if he saw any shared traits from our time together.
He paused as if to gather his thoughts and then said what you read below.
[The redaction relates to the person we’re both working for who brought us together]
For what it’s worth, I think he’s being overly generous … but his last sentence nailed me … which means I’m less TV character and more greenhouse. ‘Transparent’. Damnit, ha.

Filed under: Advertising, Agency Culture, Colenso, Colleagues, Comment, Nottingham Forest

As I said on Friday, there’s not many posts this week.
In fact there’s only 2 … so that should start your Monday off positively. So let’s get on with it shall we?
So recently at Colenso towers, there were murmerings that I had declared war on our CEO, the brilliant Angela Watson.
Apparently I had used my instagram to call her all manner of names.
Useless.
Stubborn.
Overrated.
A Z-Grade Leader.
And it is true I said all these things about ‘Ange’.
But the thing they failed to understand is Ange is also the name of the new boss at Nottingham Forest … Ange Postecoglou … and that is the person who was getting all my ire, not our imperious CEO who I love [most of the time, haha]
Apparently there was all sorts of WhatsApp messages being passed around the office – which CEO Ange, found hilarious as she knows I bloody adore her – but it all goes to show, communication is as much about context as it is what is said.
Which – let’s be honest – doesn’t paint me in the most positive light as regards how my colleagues see me. But then, they did say I was the most likely of the exec team to be a serial killer and survive a prison sentence, hahaha.



Filed under: A Bit Of Inspiration, Advertising, Agency Culture, Apathy, Aspiration, Attitude & Aptitude, Brand Suicide, Collaboration, Colleagues, Comment, Communication Strategy, Community, Consultants, Creative Development, Creativity, Culture, Politics, Professionalism, Respect
I saw the below image recently and it got me thinking about how it is a perfect representation of how most – but not all – ‘multi-agency’ relationships really work.
As I said, it’s not always the case, but it increasingly feels ‘the norm’, often influenced by a procurement process that places more importance on ‘who will do the most for the least’ rather than who is best equipped to lead.
Just for the record, I’m all for collaboration.
Done properly, it is a powerful way to achieve incredible things in collapsed time.
However to stand a chance of achieving this needs a lot of careful thought and pre-planning.
For a start, you need to ensure the people in the room all have similar standards, experience and seniority or you end up only being as good as the least experienced person in attendance.
Or the loudest voice.
Too often there is a view that all you have to do is shove different organisations inside a room and tell them to get on with it.
And while companies do want the best for their clients … they all have their own agendas, definitions, remuneration structures and egos and to expect that to all be put aside because you want them to work together is naive.
It’s why curation, transparency and clarity on the ultimate goal are vital in enabling a strong outcome … but the problem is too often, collaboration is used because of timing pressures rather than seizing opportunity, which is why so much of what comes out of it feels like the worst of ‘committee thinking’.
When it works, everyone wins.
When it doesn’t, everyone – at best – stands still.
Of course, with companies increasingly turning to AI to ‘optimise’ every element of their business, the future of collaboration will be through bots rather than people. And while that may be music-to-the-ears of leaders who view employees as an frustrating expense … the result of this will be even more ‘lowest-common-denominator thinking’ because in the World of AI, everything is a summary of something else – whereas with well-run human collaboration, it doesn’t conform to where we’ve been, it builds to where we can go.