Filed under: A Bit Of Inspiration, Advertising, Agency Culture, Attitude & Aptitude, Brand, Brand Suicide, Comment, Communication Strategy, Confidence, Consultants, Corporate Evil, Creative Development, Creativity, Culture, Cunning, Devious Strategy, Effectiveness, Fake Attitude, Grifting, Marketing, Marketing Fail, Planners, Planners Making A Complete Tit Of Themselves And Bless, Planning, Relevance, Scam, Strategy
I’m all for people expressing their opinion.
I’m all for people being excited about things they see as having great possibilities.
I’m all for people trying to find new ways to evolve, grow and make money.
But come on …
It’s getting to the point where Linkedin should be renamed Disneyland given how much fiction and fantasy are going on.
What’s worse is among all the ‘consultants’ and ‘new business development people’ claiming expertise, are a bunch of strategists.
Now I know as a discipline we think we have the answer to everything … but we don’t.
Fuck, even the people who are developing the technology, don’t.
But what bothers me is the reason behind why so many people are claiming expertise.
OK, so I know some have a real understanding of the technology and its possible implications. And in that, I include certain strategists – we all know who those brilliant people are.
And I also appreciate some mistakenly believe that because they’ve used ChatGPT, they think they now know everything about the technology.
But others – and this is potentially the majority of them – are doing it because they see it as a chance to personally gain from it.
In essence, their perspective is that as long as a subject matter is highly topical and others – especially companies – don’t know about it, then they can profit from it because they can say anything because no one will know enough to tell them they’re wrong.
You can tell who this group are because they’re the one’s who are either the loudest to declare their knowledge or the first to say they had identified the trend … despite never doing anything with their ‘expertise’ or because of their ‘vision’.
Putting aside how this sort of behaviour can damage the reputation of real experts, disciplines and entire industries … the issue I have is how it is often justified as hustle culture.
I’ve written my issue with hustle culture in the past, but the fact is, this isn’t hustling … it’s grifting and the impact of it is not just damaging people and companies, but it killing the potential of technology before it has a chance to find it’s real possibility.
I appreciate this is quite a heavy post from what was just a piss-take image of Homer … but the best comedy is always based on a truth we often like to deny.
Filed under: Attitude & Aptitude, Communication Strategy, Confidence, Consultants, Egovertising, Finance, Marketing, Marketing Fail, Money, Standards, Strategy, Technology
One of the topics that is everywhere right now is the topic of AI.
What I find particularly amazing is how many people are talking with such certainty about it, given the reality is it’s still in its early days of infancy and possibility.
The reality is – like most things – it will likely have good and bad uses.
As I wrote a while back, my brilliant son – Otis – has dysgraphia.
Dysgraphia is a form of dyslexia … except it’s less about mixing letters and more about a difficulty in writing them. In essence, dysgraphia has an impact on your motor skills and while it won’t affect his ability to learn, it will affect how he does it and what he may be able to do because of it.
More than that, there’s no ‘cure’, but with things like ChatGPT … I can see how AI could enable him to express his stories and imagination that otherwise, he would struggle to convey.
I cannot tell you how much that fills me with joy and it serves as a good reminder to stop judging and evaluating new technology by the rules, standards and experience of established technology.
But we do.
We all do.
Desperate to throw our opinion in the ring with the confidence and certainty of a mediocre white man.
[That’s for you, Chelsea]
However the recent story of Twitch streamer, Atrioc, highlights how AI can definitely be used for terrible, terrible things.
Brandon ‘Atrioc’ Ewing was live-streaming when he accidentally showed a tab that showed he had been visiting a deepfake pornography site featuring popular female Twitch streamers.
Popular female Twitch streamers he had previously claimed were his friends.
As if that wasn’t despicable enough, the site he was on requires a subscription to view its content and the page he was on was centred entirely around making deepfakes of famous Twitch streamers … which means he didn’t just choose to do it, he paid for the privilege of doing it.
Paid. For. It.
Which highlights another narrative that maybe we should also be considering about AI.
Maybe we need to discuss the character of the developers behind the tech rather than simply arguing about the value or threat of the tech.
Or said another way …
Why aren’t we having conversations about why investors place greater value on speed of monetisation than focusing on educational or humanitarian benefits of tech.
Please do not me wrong.
I’m not making any excuse for Atrioc … that fucker made his choice and there’s no way he gets to blame that on anyone else but himself … however for all the talk about the good or bad of AI, I’m not seeing much conversation about the character of the people behind it – technically and financially – when ultimately, it’s their intent and influence that shapes what it is and what it can become.
As the old saying goes, follow the money and you find the truth.
The industries problem is we have too many following their ego.
Coming from me, that say’s a lot. Hahaha.
Filed under: A Bit Of Inspiration, Advertising, Apathy, Attitude & Aptitude, Brand Suicide, Business, Confidence, Context, Culture, Fake Attitude, Marketing, Membership, Planners Making A Complete Tit Of Themselves And Bless, Pretentious Rubbish, Revenge, Twitter
Over the last 12 months, one of the things I’ve had an almost adverse reaction to is twitter.
I can see Andy reading this – and I expect an email from him reinforcing this – and shouting:
“Now you know why I always called it twatter”
And he may … just may … be right.
I used to like twitter.
It had a similar feel to the early days of blogging.
Community. Supportive. Elevation of knowledge and debate.
But now …. well, it’s a cesspit of hate, ego and imposters.
Full of people on self-made pedestals claiming to be the next incarnation of Christ. Who believe they are better and smarter than the bastard love-triangle-child of Weiden, Edison and Ocasio-Cortez. Who are disturbingly confident in their claims of being more knowledgable about companies histories, operations and decision making than employees – or even founders – of those very companies. Or even the CIA.
And yet, when you look for any of the work these genius’ have actually made … what you tend to find is more tweets.
Tweets about what others are doing wrong.
Tweets about how they could do things better.
Tweets about how they know the answer to everything and beyond.
Tweets about how they want others to give them answers to questions that someone else is paying them to provide.
Tweets about how they claim ownership for business or societal behaviour change via articles that they had nothing to do with that talk about business or societal behaviour change.
Tweets about how their ego, arrogance, aggression, bitterness and dismissal of others know no bounds.
Tweets. Tweets. Tweets.
And this was before Elon Musk, the World’s comedy villain, overpaid for the bloody thing.
Of course not everyone is like this. There are still some amazing people on there who are generous and open with their comments and consideration … who can disagree without aspiring to demolish those who have a different point of view … however they’re increasingly becoming the minority, drowned out by wave after wave of hateful, spiteful, vicious commentary which – for the first time in my life – pushed me away for my mental health.
This was shocking to me for 3 reasons.
1. Having worked in this industry for so long, I have the thickest of thick skin.
2. I’m a social-media tart. Not just in terms of platforms I belong to, but in terms of ‘content’ I churn out.
3. No one was personally attacking or abusing me.
Basically, twitter has become exhausting to me.
A firehose of cliquey, self-congratulatory, pseudo-intellectual commentary that tries – and fails – to hide it is ego and insecurity shouting into an echo-chamber.
Personally this has devastated me.
I loved twitter – like I loved blogs – because I genuinely felt they helped me be become better at things I do or wanted to do.
It gave me a direct line to people I respected where I was able to listen, learn, interact, explore and debate.
Twitter wanted me to be better.
It wanted me to be exposed to new ideas, ideals and considerations.
But not now.
Now it’s like a digital version of The Hunger Games.
Destruction in 280 characters.
Words used as bombs and swords.
People elevating themselves by bringing others down … through verbal attacks, gaslighting or building a wall of imagined exclusivity between them and others, even if it only exists in the minds, ego and insecurity of those who post so often, you wonder how the hell they have time to do their actual job.
Anyway, the reason for all this is that I recently read a quote from Musk about what he thought Twitter was:
I couldn’t agree with him more.
In fact, I think he encapsulated why I have fallen out-of-love with his $44 billion indulgence.
Because mediums are neither rare nor well done.
Filed under: A Bit Of Inspiration, Attitude & Aptitude, Authenticity, Brilliant Marketing Ideas In History, Communication Strategy, Confidence, Creative Development, Creativity, Culture, Differentiation, Focus Groups, Marketing, Marketing Fail, Mischief, Positioning, Purpose, Research, Resonance
Recently I read the story behind Angostura’s strange bottle.
For those of you who don’t know what Angostura is, it’s a bitters used in cocktails.
For those of you who don’t know what is strange about their bottle, it’s this:
Yep, that’s their normal product.
A bottle, hidden inside fucking massive packing.
The story – as told by Abraham Piper – is the business was taken over by the founder’s sons in 1870.
To help grow its awareness, they decided to update the ‘look’ and enter the finished product into a competition in the hope the exposure would drive the business.
They didn’t have much time so to maximise efficiency, one brother designed the label and the other, the bottle.
One slight problem … they didn’t discuss the size.
Another slight problem … they didn’t realise until they brought both sides of their work together and by then, they didn’t have enough time to alter things before the competition was due to commence.
So they decided to enter it anyway.
Unsurprisingly, they lost.
Except one of the judges told them they should keep it exactly as it was because no one else was going to be stupid enough to make that sort of mistake … which means it was unique and would stand out.
So they did.
And that dumbass mistake – the sort of dumbass mistake that captures Dan Wieden’s classic Fail Harder philosophy, perfectly – was the foundation of a business that continues to evolve and grow to this day.
Now there is a chance this is not true.
They don’t mention it in their history timeline on their website for example.
But history is littered with happy accidents … from making Ice Cream to making Number 1 hit records … so there’s just as much chance it is.
And if that is the case, I’d bloody love it.
Because in this world where everything is researched to within an inch of its life, the products/brands that gain a real and powerful role and position in culture – not to mention whatever category they operate in – are increasingly the ones who keep the chaos in, rather than actively try to filter it out.
Whether that’s because they know it’s better to mean everything to someone rather than something to everyone is anyone’s guess. There’s a good chance they’re just lucky-accident dumbasses. Or they might understand the value of resonating with culture, rather than being relevant to the category.
Whatever it is …
The brands with the strongest brand attribution, assets and audience are increasingly the ones who never have to talk about it, let alone spend their marketing dollars trying to create it.
Filed under: A Bit Of Inspiration, Attitude & Aptitude, Brand, Brand Suicide, Comment, Communication Strategy, Confidence, Context, Creative Development, Creativity, Culture, Experience, Management, Marketing, Marketing Fail
A few weeks ago, I posted this on Twitter …
Quite a lot of people liked it for one reason …
It’s kinda true.
For all the shit people throw at the younger generation for chasing the next shiny thing, the same can be said for business.
Worse. In my experience, the younger generations are far more committed to what they think is the right thing and stick with it, even in the face of other things coming up.
OK, so there may be some subjects where they are quick to switch, but it’s not the stuff that costs tens of thousands of people their livelihood just because someone at the top wants to look like they have their finger on the pulse.
Seriously, the way some companies behave is like watching a massive game of Hot Or Not … just with billions of dollars riding on every decision.
Once upon a time, a planning colleague – Rodi – once said the biggest problem with business is they remain interested but never want to commit.
He was – as usual – bang on.
And while there are many schools-of-thought that suggest that because of the speed of change ‘those who commit, lose’ … they’re really missing the point.
Because while you have to know what is happening and shifting, it’s only those who commit to what they believe in who can create something that leads culture to them … rather than continually chasing where they’re going.
It doesn’t mean it will always work out, but we know the alternative achieves that even less.