Filed under: A Bit Of Inspiration, Advertising, Attitude & Aptitude, Black Lives Matter, Context, Creativity, Culture, Management, Marketing, Marketing Fail, Prejudice, Racism, Social Divide
I write a lot.
It may be rubbish, but I still churn it out.
Every week day, coming up to TWO DECADES.
Jesus Christ.
And yet despite that, a lot of it seems to be popular.
Or should I say popular in relation to the quality of the writing and what I deserve and expect.
Now over the years I’ve written about all manner of topics.
The impressive standing of my best friend’s penis.
You name it, I’ve probably written some rubbish about it.
And yet for all the stuff I put out, there’s one topic that never seems to capture the imagination like all that other stuff … and yet it is arguably, the most important and serious stuff I write.
It’s about diversity and inclusion.
Or more specifically, how we can, need-to and should do more.
Whenever I write about that, there is a noticeable decline in ‘engagement’.
Not just in terms of people commenting, but reading.
I find that fascinating and terrifying.
Why is this happening?
I may understand a lack of commentary but a lack of reading?
+ Is it that there’s so much on this topic that despite the changes not happening fast enough, people are over it?
+ Is it that people know they’re not doing enough and don’t want to read something that reminds them of that?
+ Is it that people think I’m trying to position myself as some sort of expert and don’t respect my opinion?
+ Is it that people think I’m just trying to be ‘woke’ and don’t want to encourage me?
+ Is it people just don’t give a fuck?
A few years ago my beloved friend, Chelsea, noticed this also happening on my instagram.
Same situation as this blog …
More likes/comments than I deserve up until I post something serious about race.
Then – at best – a murmur and – at worst – silence.
I don’t know the reason for this, but it is happening.
It even happened recently on two articles I wrote for Little Black Book, promoted on Linkedin.
The first – about the process of strategy – received a combined 1121 likes, 99 comments and 55 shares. But the other – promoted exactly the same way, but about the importance of making space for People of Colour to be themselves and respecting that value that brings – received 17 likes and 2 comments.
SEVENTEEN!!!
A topic far more important than how strategy is up its own arse got seventeen likes.
I am not an expert in this stuff.
I’ve made – and make – more mistakes than I should.
But I am committed to change and creating change and for all the talk of the industry wanting to do the same, it seems it only suits when they decide it suits. Of which there is no better definition of privilege.
None of this will surprise People of Colour.
They face this two-faced bullshit everyday of their lives.
I don’t care if people think I’m being woke.
I don’t care if people don’t read what I write.
I don’t even care if people don’t respect me.
This is about people talking a lot about the most serious issue facing our industry but doing practically nothing. Or worse, doing a small thing and then deciding it’s a big thing because it suits their agenda, even though they haven’t once asked the people it’s supposed to be there to help. It’s pathetic. Fucking pathetic.
I’d rather hear people say they don’t care or believe in D&I than talk earnestly about its importance but don’t do anything about it. Not even use their platform or position to keep the topic, top of mind.
The problem with our industry is it’s increasing lack of relevance and resonance with business, creativity and culture. The great irony is the most influential, interesting, and commercially powerful things in business, creativity and culture are born from People of Colour communities, especially Black/African American culture.
At the very least white culture should care because it can keep them earning a living.
But no. They think they are good enough to do it. Good enough to understand things they can never quite grasp as it comes from a lived experience they have never had to face. So they miss the nuance, the heritage, the soul.
Or maybe it’s not that at all.
Maybe it’s something else.
Fear.
Fear of being left behind by the knowledge, understanding and context of People of Colour.
Because unlike them, People of Colour see culture from the inside, the outside and deep within its creative soul. This not only helps them understand what’s influencing culture better than most white people, it means they understand white people better than white people.
So they can offer more insight and understanding.
More creativity and opportunity.
More openness and authenticity.
Giving them knowledge that not only puts most white people to shame, but can put most white people out in the cold.
That’s probably the reason.
White people want to keep People of Colour down.
Not all. But that doesn’t matter … because that many do creates this situation.
Continues this situation.
And while I’m not saying everyone who reads my posts – or should I say, doesn’t read them – are racist, I am saying maybe we all need to think about what we’re doing … because we can’t say we don’t know about the issues regarding diversity and inclusion just because we avoid reading about it.
Filed under: A Bit Of Inspiration, Advertising, Agency Culture, America, Attitude & Aptitude, Authenticity, Creative Development, Creativity, Culture, Dad, Empathy, Management, Mum & Dad
One of the best pieces of advice I was taught was ‘always earn your right to be trusted’.
By that, they meant …
+ Lead by example.
+ Open doors for others to walk through.
+ Be fierce with maintaining standards.
+ Always protect, defend and grow your team.
+ Be transparent in your actions and interactions.
+ Encourage debate and independent thinking.
+ Create the conditions for everyones success.
+ Recognise the individual, not just the group.
That seems a lot of things doesn’t it, but that’s what real leadership is.
Or what I was taught it is.
Now whether I’m good at any of that is open to debate, but it definitely shaped my approach to things – even when I get it terribly wrong.
But my worry is a lot of people entering management today don’t get any advice whatsoever.
They’re plucked from being good in their job and told they now lead a team. Which basically sends out the message ‘do whatever it takes for the company to succeed, regardless of the cost’.
We’ve read the damage of this attitude in Corporate Gaslighting and yet it doesn’t have to be that way.
Of course a manager/leaders job is to do things for the benefit of the company they work for. But if they create an environment where the individual and the team can also succeed – not just financially, but in terms of growth, opportunity and possibility – it’s amazing how much everyone benefits.
But to do that well requires more that authority, but trust.
Trust you will lead them to somewhere better.
Trust you will look out for them not just yourself.
Trust in their opinion, not just your own.
The older I get, the less I see of this.
Instead of trust, companies put in hierarchy.
Where the expectation is to blindly follow what the more senior person demands.
I saw that when I lived in America … the most hierarchal place I’ve ever worked.
And while it may appear to work, it doesn’t really.
It either creates an echo-chamber of blinkered opinion – which is reframed as ‘company culture’ – or it relies on people who are in the terrible position of not having the choice to get out of where they are, with ease.
Which is why the other piece of advice I got – from my Dad – compliments what I said at the top of this post. Because if the goal of a manager or leader is to always earn trust from their team … then the role of the team is to “only respect authority that has been earned over time … not given, bought or provided by privilege or misinformation”.
It’s a lovely thought …
Proof not expectation.
Earned not just given.
Consistent not occasional.
It also explains why I must have been an absolute nightmare to the bosses I had who expected my loyalty rather than earned it. There weren’t many – thank god – but there were a few. And while I’m sure they were good people [probably], they definitely made the fatal error of thinking their job title demanded trustworthiness, when literally the opposite is true.
And with that, I’ll sign off with a link to an article I wrote for Little Black Book that sums this all up. It was – and remains so – one of the most valuable lessons and mistakes, I’ve ever had.
Filed under: Advertising, Attitude & Aptitude, Brand, Consultants, Creative Development, Creativity, Culture, Management, Marketing
I’ve written a ton on brand purpose.
How it’s become meaningless and is just another tool for marketing mediocrity.
[This was the latest rant]
Well, recently I found an example of purpose that is undeniably true.
No, not Patagonia …
Mainly because this is not about a powerfully good purpose, more a purpose that is simply true to them.
Or should I say, to both of them.
Because it’s for KPMG – and, bizarrely, PWC.
Fuelling/Building Prosperity … I mean, come on.
Financial organisations who exist to generate riches … no fucking shit, Sherlock.
Of course, the cynic in me thinks what they’re actually trying to say is their purpose is to find ways to generate riches for themselves. Regardless of the cost.
Maybe if they had written it in a way that included WHY or HOW they fuelled/built prosperity, I’d be less of a bastard towards it… but because they didn’t, I now think they left it out on purpose so they can exploit financial opportunities for themselves and then say, “we never said we’d do it for you”.
Is this what purpose has now become?
Where you badly explain what you do and think that’s a higher order.
The lack of self-awareness is so bad that I almost want to advice them to go and spout some of the meaningless bollocks most other brands out there, shout.
That said, I kind of respect them for it.
Because as we’ve seen countless times before, what companies say about themselves and what they do are so far apart, it’s almost refreshing to have someone own their truth.
Even if it’s a truth that has the potential to repulse more than attract.
Filed under: A Bit Of Inspiration, Apathy, Attitude & Aptitude, Brand, Brand Suicide, Communication Strategy, Crap Products In History, Creativity, Culture, Devious Strategy, Distinction, Effectiveness, Egovertising, EvilGenius, Experience, Innovation, Marketing, Marketing Fail, Mischief, Nike, Perspective
Before I start, I’ve been a huge fan of collabs over the years. Seeing what happens when two different artists or brands or artists and brands come together has been fascinating.
And for every terrible LG x Prada phone, there’s a Nike x Ben & Jerry’s sneaker.
But … but … it feels we’ve moved from collab to labelling.
Where it isn’t about what two parties can create with each other, but just renting space for another brand to slap their logo on.
Take these Travis Scott x Playstation x Nike sneakers …
Jesus Christ.
Where the Ben & Jerry’s felt crafted and cared for this is just … well, put it this way, it feels more like a bad promotional item than something that represents a true collab.
And the thing is, this approach is happening more and more – across all manner of categories – which is why I kinda love what Nobuaki Kurokawa has done with their first product launch from their CUGGL label.
Let’s be honest, they’re taking the piss.
Like, blatantly and unashamedly.
Not only does it look like it say’s Gucci, by making the design resemble graffiti, it feels like they’re also sticking two fingers up at the terrible and contrived Gucci/Balenciaga collab.
The Gucci x Belenciaga is especially horrific because individually, they’ve not really laid a foot wrong in building the value and position in culture of their brands. And then they do this.
Lazy.
Fake.
Obvious.
Out-of-date.
Dad at the disco rubbish.
Basically, the fashion industry version of this.
Which is why I like what CUGGL have done so much.
Punking the brands pretending to be punking fashion.
Of course, Diesel did something like that before – though their mischievous eye was aimed at the counterfeit industry [even though it kinda said ‘fakes may be real’, which is the last thing they needed to do] however in terms of greatest accolade for mischief, that prize should have gone to the band Blink 182.
I say ‘should have’ because they ended up pulling out of potentially the greatest burn ever.
In the early 2000’s, Axl Rose was making a new Guns’ n’ Roses album.
It was unique because the only original member of the band was Axl himself.
He had fired all the band and was basically at his most indulgent ego best.
The only thing he’d announced was the album was going to be called ‘The Chinese Democracy’.
For years and years nothing came out.
The album postponed time and time again.
At one point, his record label, Geffen, pulled funding … and yet the recording still went on.
Enter Blink 182.
They announce they were recording a new album and guess what they were going to call it …
That’s right, The Chinese Democracy.
Better yet, because Axl was taking so long to release his version – they could be sure they’d be first, so history would always make it look that Guns n’ Roses copied Blink 182.
Alas they went cowardly on the idea, which is a shame … because that would have set a benchmark CUGGL and Diesel could only dream of reaching.
Filed under: A Bit Of Inspiration, Advertising, Age, Attitude & Aptitude, Brilliant Marketing Ideas In History, Context, Creative Development, Creativity, Culture, Cunning, Environment, Media, Mischief, Sport
A few weeks ago I saw something on twitter that has deeply conflicted me.
It was this …
That’s right, they’re lawn bowl mats … sponsored by Co-op Funerals.
Now I don’t know much about bowls.
I know they attract a much broader age of ‘player’ these days, but I’m still pretty sure the majority still are of the more elderly variety.
And given I’m 52, we’re talking proper old.
I could be wrong.
But given someone thought it was a good idea for Co-op funerals to sponsor the mat, it seems I may not be. And this is what has had me conflicted for weeks.
On one hand, it’s just fucking genius isn’t it.
Old people.
Funerals.
Chance to make arrangements before someone else has to.
But it’s also just a bit evil, isn’t it?
Old people.
Out enjoying themselves.
Message to remind them of their impending demise.
If I allowed comments, this is the sort of post where I know they would come into their own. But I don’t … which means I’ll be getting extra emails of commentary and abuse from the same people who used to do that on here.
And I don’t mind admitting I’m quite excited about that, And quite interested in what they’ll say.
Because I have the sneaky suspicion they may think it’s clever.
And that old people may find it both slightly amusing and kinda useful.
And that by doing something like this, it becomes a social media campaign by fact of it being infinitely shareable.
Or … they may say no one will give a shit because all it will be to them is a free mat so they can rest their knee as they try to destroy that prick from up the road who always seems to win.
But to whoever did this, I admire both your smarts and your mischief … because I haven’t seen something so perfect since [I think] Naked got their client – cheap meat in a can maker – Fray Bentos to sponsor some local Darts Players.