Far too often, we see companies where their ‘purpose’ has no day-to-day impact on the operations or decisions they make beyond pushing their marketing messages and promotions. For these orgs, purpose is positioned simply as ‘something we hope might change’ rather than actively doing stuff that actively pushes it.
As they say in the UK, “the truth of the pudding is in the eating”, and a lot of corporate brand purpose tastes like bullshit.
That doesn’t mean the concept of purpose is entirely wrong.
Oh no.
However the reality is true brand purpose is born rather than manufactured – especially by a marketing department – so for every Patagonia, there’s a Unilever … which is why I find the easiest way to see who is talking truth versus shite is simply by exploring how much inconvenience they’ll accept and embrace.
Recently I saw an interesting example of a brand who not just embraced inconvenience, but demanded it.
An example which I imagine caused all manner of friction and tension throughout the company.
And yet, when you think about who the company were and – more importantly – who they wanted to become, you see it as absolute commitment to their beliefs and ambitions.
Take a look at this …
Now I appreciate some would read that and only see the problems … the costs … the disruptions … the impact on productivity … the C-Suite ‘bullying’. But they’re probably the same people who think purpose is about ‘wrapping paper’ rather than beliefs and actions … which is why I kinda-love this.
I love how much they were pushing it and how they pushed it.
It was important to them.
Not for virtue signaling, not for corporate complicity – though I accept there’s a bit of that – but mainly because a company can’t talk about technology, creativity and the future while asking your very own colleagues to embrace the cheap, the convenient and the conformist.
Just to be clear, this is VERY different to companies who mandate processes.
That’s about control and adherence.
A desire to keep things as they are rather than what they could be.
And to me, that’s the difference between those who ‘talk’ purpose and those whose actions are a byproduct of it.
Every day in every way.
Because as the old trope goes, it’s only a principal if it costs you something and the reality is – like strategy – too many talk a good game but will flip the moment they think they could make/save a bit more cash.
Apple may have a lot of problems, but fundamentally, they mean what they say and show it in their actions – both in the spotlight, but also in the shadows … where very few people will ever see – as exemplified by Jobs famous ‘paint behind the fence‘ quote.
Comments Off on Nothing Proves Like Inconvenience …
Today, England play their first ever football final on foreign soil.
Do we deserve to be here?
Well, the fact we’re here means the answer has to be yes, however if truth be told, we owe a lot to luck.
And persistence.
And skill.
But mainly luck.
Because apart from one 45 minute spell, we have been pretty rubbish but that means nothing given we’re now just 90 minutes from history. Maybe not history for everyone else, but it definitely is for England, in terms of team and nation.
And while I think Spain will win it, it is quite the achievement. Especially for the manager, who has faced an endless barrage of abuse and yet leads us to the 2nd European Final in a row.
That said I hope we win.
Not just for the players and the country – though I fear what some of the fans may do whether we win or lose – but also for the new Government. Because nothing will piss off the Tories more than Labour coming in on a massive majority and then having the national men’s team win a major European football title, hahahaha.
But for the England team … I can’t imagine how they must be feeling today.
The conflict of emotions.
Fear and excitement.
Nerves and belief.
Pressure and energy.
But that said, I do have an idea of what they will feel like as they play and if they win.
Not because of anything I’ve done, but because of things I’ve witnessed.
From watching Queen achieve music immortality as they performed to the World at Live Aid back in 1985 through to watching Robert Plant – of Led Zeppelin – reaction as he watched Heart perform ‘Stairway To Heaven’ as part of his bands induction into the Kennedy Centre Honours List. It made such an impression on me that I wrote about it here and you can watch the film I’m referring to below.
Both still give me shivers even now, years later … so I cannot imagine what it must have felt like – or still feels like – for the artists. Just like I can’t imagine what the players tonight are experiencing or will experience, should they win. Or should they lose.
And that’s why I hope they – and the England fans around the World – remember that while 2nd place is never as good as first, it’s still an incredible achievement to find yourself in a position where you can make history.
Literally make history.
To achieve something that will be written about, referred to, commented on for decades, if not centuries. Fucking hell, that must be an utterly extroidinary and intense experience to try and deal with. To manage. And carry.
So good luck. I hope you pull it off England.
May the next 90 minutes be full of joy, rather than fear or regret.
Let’s go …
Comments Off on You Don’t Get The Chance To Make History Very Often …
Filed under: A Bit Of Inspiration, Advertising, Apple, Attitude & Aptitude, Comment, Communication Strategy, Complicity, Corporate Evil, Creativity, Culture, Design, Differentiation, Innovation, Management, Marketing, Marketing Fail, Packaging, Perspective, Positioning, Pride, Purpose, Reputation, Respect, Steve Jobs, Technology, Values
I’ve written a lot about the bullshit of brand purpose.
Or should I say the hijacking of purpose by marketing departments and agencies.
Far too often, we see companies where their ‘purpose’ has no day-to-day impact on the operations or decisions they make beyond pushing their marketing messages and promotions. For these orgs, purpose is positioned simply as ‘something we hope might change’ rather than actively doing stuff that actively pushes it.
As they say in the UK, “the truth of the pudding is in the eating”, and a lot of corporate brand purpose tastes like bullshit.
That doesn’t mean the concept of purpose is entirely wrong.
Oh no.
However the reality is true brand purpose is born rather than manufactured – especially by a marketing department – so for every Patagonia, there’s a Unilever … which is why I find the easiest way to see who is talking truth versus shite is simply by exploring how much inconvenience they’ll accept and embrace.
Recently I saw an interesting example of a brand who not just embraced inconvenience, but demanded it.
An example which I imagine caused all manner of friction and tension throughout the company.
And yet, when you think about who the company were and – more importantly – who they wanted to become, you see it as absolute commitment to their beliefs and ambitions.
Take a look at this …
Now I appreciate some would read that and only see the problems … the costs … the disruptions … the impact on productivity … the C-Suite ‘bullying’. But they’re probably the same people who think purpose is about ‘wrapping paper’ rather than beliefs and actions … which is why I kinda-love this.
I love how much they were pushing it and how they pushed it.
It was important to them.
Not for virtue signaling, not for corporate complicity – though I accept there’s a bit of that – but mainly because a company can’t talk about technology, creativity and the future while asking your very own colleagues to embrace the cheap, the convenient and the conformist.
Just to be clear, this is VERY different to companies who mandate processes.
That’s about control and adherence.
A desire to keep things as they are rather than what they could be.
And to me, that’s the difference between those who ‘talk’ purpose and those whose actions are a byproduct of it.
Every day in every way.
Because as the old trope goes, it’s only a principal if it costs you something and the reality is – like strategy – too many talk a good game but will flip the moment they think they could make/save a bit more cash.
Apple may have a lot of problems, but fundamentally, they mean what they say and show it in their actions – both in the spotlight, but also in the shadows … where very few people will ever see – as exemplified by Jobs famous ‘paint behind the fence‘ quote.