Filed under: A Bit Of Inspiration, Advertising, Agency Culture, Attitude & Aptitude, Authenticity, Comment, Communication Strategy, Confidence, Creative Brief, Creative Development, Creativity, Culture, Emotion, Empathy, Management, Marketing, Marketing Fail, Point Of View, Relationships, Relevance, Resonance, Rick Rubin, RulesOfRubin
Great work. It’s a term used by so many but – let’s be honest – there’s not huge amounts of it about.
Of course there’s some … work that literally takes your breath away … but in the main, it’s all a bit beige and blah.
But what’s interesting is who people are blaming for this situation.
Often it’s the ad agencies who cop all the abuse.
Claims of being … out of touch, selfish and arrogant, more focused on what they want than their client needs.
But frankly, all this feels a bit too convenient because the people and organisations shouting the abuse the loudest happen to be the people and organisations who are directly competing for the same budgets.
Hmmmmn, I wonder if that undermines their credibility a little?
Throw in they’re often more focused on optimising than progressing and make work that either says whatever the client wants to say – regardless of how tone deaf that may be in culture – or just talk at people with buzzwords and data points that have no value, resonance or humanity towards the audience they are trying to engage … then you start to realise this is more a shitty strategy, than a future of marketing play.
Don’t get me wrong, I think agencies have to take a significant amount of the blame for the situation they find themselves in …
Too many have sold creativity down the river.
Charge for the process they undertake rather than work.
Seek to beliked by clients rather than respected.
Focus on creating generalised answers not unique problems.
Underpay, undervalue and under-appeal to the best of the best – existing or new.
… but even then, it’s only some of the blame, not all.
And the reason for this is great work is a team sport.
Everyone plays a part.
Not everyone – to use a football analogy – will be the striker, but they’re all necessary to score the goal.
But too often, we’re in situations where it’s not played that way.
Where too many wanting the authority but none of the responsibility.
Taking the credit but rejecting the blame.
Handing out dour instruction but expecting amazing results. Even though they don’t even know what amazing is, because either they’re context is small or they simply think everything they do is great so it doesn’t matter what they say.
Hence they’re the ones who criticise the agency for not delivering.
They’re the one’s questioning their commitment and passion.
They’re the ones running to data and management consultants to subject society to communication that in cultural landfill, not cultural stimulus.
And that’s why Rick’s quote is so good.
Because it acknowledges the inclusive responsibility to making something great.
From literally how you deliver the brief – let alone the actual brief – to how you support, encourage and give feedback to the people you want to do the best work of their life to help you have the best time of your life.
Because the reality is, if you’re not excited about doing something great, why the fuck do you think anyone else will be?
Filed under: A Bit Of Inspiration, Advertising, Agency Culture, Attitude & Aptitude, Authenticity, Comment, Communication Strategy, Confidence, Consultants, Content, Context, Creativity, Culture, Insight, Resonance, Respect, Rick Rubin, RulesOfRubin
A while back, I wrote a post about Rick Rubin and his brilliance at making the complex, simple.
I talked about how this was in diametrically opposed to the way many agencies and consultancies operate.
But – to really ram home the difference – Rick isn’t simply a master of simplification, he uses it to unlock the creative potential and authenticity of the people he works with.
He has helped more artists attain a highly desirable, distinctive and definitive role in culture than probably all the agencies and consultancies put together.
That’s not to say agencies and consultancies can’t do that or haven’t done that, but the ones who have done it well … the ones who have ignited fandom rather than just participation … is very, very small.
Anyway, that post – and a subsequent project with the Chili’s – took me down a Rick Rubin rabbit hole and over the weeks, I’ve posted his quotes with what my interpretation of what it means for the ad industry.
The work.
The environment.
The clients.
The more I spend going down the Rick rabbit hole, the more it feels his viewpoint encapsulates all the different things I’ve learnt, seen or experienced from others. Where every single element is built around one, simple goal.
To make the best work you could imagine.
We all have a role to play in achieving this.
It’s more than just down to the talent who actually creates the final work. It’s the people, the environment and the paymasters who all play an integral role to achieving that goal.
So for the next couple of weeks, I’m just going to talk about some of the Rules Of Rick … because if you’re going to learn the rules of creativity from anyone, then the person who has helped the most diverse group of artists and musicians become culturally and commercially successful is probably the one you want to hear it from.
They start tomorrow.
Filed under: A Bit Of Inspiration, Advertising, Attitude & Aptitude, Authenticity, Comment, Communication Strategy, Creative Brief, Creative Development, Creativity, Culture, Management, Marketing, Martin Weigel, Planners, Planning, Point Of View, WeigelCampbell, Wieden+Kennedy
So I survived and no one died. Yet.
Yesterday was wonderful.
Everyone was so nice to me, which means they don’t really know me.
Anyway, while I’ll be talking a lot about Colenso and New Zealand in the future, today I want to talk about something else.
A while back, the amazing Martin Weigel wrote an absolutely brilliant post about the importance of language in strategy.
Except it wasn’t just about the language you use in your work, but how you use it.
How you ensure you are writing a strategy that has colour, movement, clarity and provocation.
I’m doing it a disservice as it is basically a masterclass – as all Mr Martin’s brilliant posts are – on how to write strategy, with the end result being you not only have a greater understanding for how to do it, but a greater respect for doing it.
The craft.
The consideration.
The way to take people to a place they can see and feel and want to fuck with.
However, as brilliant as it is, I’ve heard some say, “it’s all obvious”.
And while there is an argument for that – because what Martin says isn’t a revolution on how to approach strategy, simply a focus on how to do it well – the reality is there’s a big difference between knowing the theory and actually doing it.
Which leads to my issue.
Our industry is filled with planners who talk about how to make world class creativity, but have never made any.
That doesn’t mean they don’t have a right to talk about it, but it does mean they don’t have a right to act like experts about it.
But they do.
And while I am not suggesting these people aren’t good at many other things and ‘world class creativity’ is about as subjective as you can get … in the area of actual making work that has defined brands in culture, I think if you looked at the reel Mr Weigel can put forward, it would be better than most agencies could present.
But here’s the thing …
World Class creativity isn’t specifically about work that has run across the globe.
Nor is it about work that is for a global brand … though, it should be noted, he has done this and done it brilliantly which is often far harder to achieve than work for a smaller client with far less politics.
It is simply about the actual work.
Not the theory of it.
The actual work and how it changed the way culture looked at the brand and how the brands fortune changed because of it.
Not one or the other.
Both.
That he has done this at the highest level and – arguably – on the most consistent level of any planner on the planet, means people who are looking to belittle it because ‘it’s obvious’ or because ‘he works at Wieden+Kennedy’ are idiots.
Maybe you can get to this level because of luck – especially if you’re male and white – but you definitely can’t stay there because of it.
Especially at Wieden.
What this piece of brilliance Martin gave us was an act of generosity.
Something designed to help the individual be better so that the overall work can be better.
Making work that fights indifference.
Making work that has a point of view.
Making work that we can all be proud of making.
So to all those who truly care about the work, follow the people who actually make it at the highest standards, because anything is easy for the person who never has done it.
Filed under: A Bit Of Inspiration, Advertising, Agency Culture, Attitude & Aptitude, Authenticity, Colenso, Comment, Communication Strategy, Confidence, Creative Development, Creativity, Culture, Differentiation, Emotion, Empathy, HHCL, Innovation, Insight, Love, Loyalty, Management, Marketing, Metallica, New Zealand, Perspective, Planners, Planning, Point Of View, Relevance, Resonance, Respect, Technology, Uncommon, Uncorporated, Wieden+Kennedy
So this is it.
First day at school. Again.
In another new country. Again.
It’s always a weird feeling starting a new job. A mixture of excitement and nerves.
Excitement for the possibilities that lie ahead and nerves that you don’t really know what the hell actually lies ahead.
Most of this is because you are not you when you begin a new job.
You’re in this weird place where you want to throw yourself in the mix as quickly as possible – both to start feeling settled and to show your value to your new colleagues – while at the same time, knowing you have to learn a whole new set of people, protocols and situations while navigating the judging eyes that are going to follow you around for weeks.
But I have to say I am particularly excited about this.
I’ve loved Colenso from afar for a long time.
And as I wrote a while back, I almost joined them 6 years ago and always regretted it didn’t work out [simply because my head was not in the right place after Mum died] … so to be given this chance again is something else.
But the main thing is how they have acted towards me before I joined.
Lots of companies talk a good game when they’re trying to hire you and then – the moment it’s all signed and sealed – turn into demanding, inconsiderate pricks.
While it has only happened to me once, it fucks with your mind.
You doubt your judgement.
You question your decisions.
It’s pretty debilitating.
And yet, while it has been almost 8 months since we agreed to get married, Colenso have been amazing in how they have dealt with me.
One of the big things is how steadfast they’ve been not involving me in stuff till I’m here.
Of course they checked in … but they never gave me work to do, because they didn’t want our first experience working together to be one where I’m the only person on Zoom and 13 hours behind the rest of the team.
And while I would not have minded, I totally get why they wanted that to be the way.
That said, I did want to use the time to get to know the team and I basically had to beg to get that to happen.
Of course it’s not the best way to build any sort of understanding, rapport and relationship with people – so rather than talk about work, we tended to chat about what’s happening in our lives and how we feel about it – which took away any formality and allowed us to start revealing the different sides of each other.
And while I can’t wait to get to know them properly from here on in, I’m happy we have got to a stage where they feel comfortable enough to already call me a range of ‘choice’ names … which means I’ve just saved a week on my typical timings, ha.
While the past 13 months have been a very special time for me both personally [spending so much time with my wonderful family in our new home] and professionally [working with amazing people doing work I never dreamed I would be a part of] I am utterly thrilled to be starting here today.
Don’t get me wrong, I know it won’t all be rainbows and unicorns.
I’m old enough to know there will be plenty of times full of pain, drama, arguing and asshole challenges … but when you work for a place that only has its eye on the work they create, it means everything works out in the end.
For all the tension, scars, arguments and bloody hard fucking work it takes for creativity to be at its sharpest and most dangerous – at least a lot of the time, but not all of the time – once you’ve got it there and let it out into the world, it’s amazing how all the tension, scars and arguing fade away.
Better yet, it’s replaced with excitement, energy and possibility.
OK, and nerves, but even that is in an excited way.
Now I accept this might all sound like bullshit, but it isn’t
I lived it at HHCL, Cynic and Wieden.
It’s why it’s the founding principal behind Uncorporated.
It’s why places like Uncommon, are attracting the biggest names rather than chasing them.
And it’s why a small agency on the other side of the World has consistently played against the very best in the World.
The key word here is consistently.
Not one offs.
Not once upon a time, a long time ago.
I mean doing it day in and day out.
Finding new ways to do old things.
Looking for opportunities where creativity can change outcomes.
Embracing technology to expand the possibilities of creativity rather than just efficiency.
Staying on the path even when you could take short-cuts or potentially crash and burn.
Because in an industry that is increasingly defining success outside of the work they make and the cultural impact it creates, it’s those who let the creativity do the talking who create and attract the most interesting futures.
Not just for themselves. But for clients and culture alike.
So thank you to everyone who helped me get to this place in my career.
Thank you to everyone who has helped me actually get to New Zealand.
And thank you to Colenso for your stupidity in giving me this opportunity.
I will be eternally grateful, even if my new planning gang won’t be.
Right, time for the oldest ‘new boy’ to go cause some chaos.
Have a great day, I know I will.
Filed under: A Bit Of Inspiration, Advertising, Attitude & Aptitude, Authenticity, Comment, Confidence, Creative Brief, Creative Development, Creativity, Culture, Design, Emotion, Empathy, Experience, Imagination, Innovation, Insight, Management, Marketing, Perspective, Point Of View, Relationships, Relevance, Resonance, Respect, Rick Rubin, RulesOfRubin
When I read that Rubin quote, it reinforced why I hate when companies devalue creativity.
Focused on working down to a price rather than up to a quality ..
An expense, rather than an investment.
Even though they then expect it to work it’s socks off for them.
And while it would be easy to throw all this blame at the organisations who hide behind their procurement departments, the reality is – as I mentioned in an earlier post – the ad industry are equally complicit in this downturn.
Look, I get it … we’re fighting for our lives.
But selling the value of creativity down the river in favour of process and hourly rates seems to be an act of self sabotage. An act that has ended up handing power to a group of people who ignore context and quality and just evaluate on the comparison of unit prices. Who then demand agencies to accept work based on a price/output ratio not on quality/value.
And what this means is talent – real talent – gets pushed out for being too expensive.
Or too demanding.
Or too stubborn.
Adland has always had an issue with ‘experience’, but this approach is also affecting the new and the different.
The people with different backgrounds, new ways of doing things, looking at the world in unique ways.
And all because the price/output ratio the agency agreed to, won’t allow for any exploring.
Any anything.
Instead, they need to execute exactly what is wanted, efficiently. precisely and repeatedly.
And what is wanted?
Well, whatever the producer has determined can be done in the time/budget allowed … using previous work as the blueprint even though [1] the context is different [2] they don’t know whether that previous work, worked and [3] reducing creative minds to simply executional monkeys is the quickest way to destroy confidence, character and creativity.
Because what everyone seems to be forgetting is what it takes to make great work.
It’s not just about putting a brief in front of someone and – voila – it’s done.
Creativity is born from years of experiences, adventures, wins and losses, stories and songs, failures and fuck-ups.
Where every step of the journey has played a role in crafting that thing that will make so many people feel, think and do so much.
Ignoring that … devaluing that … not catering for that … doesn’t just mean you’re working against your own best interests, it means you’ve have failed to realise what you’re really paying an agency for.
It’s not simply to make an ad, it’s so they can hire the people who have the most interesting ways of looking at the world because of the experiences, ideas and imagination from the life you never had.