Filed under: A Bit Of Inspiration, Advertising, Agency Culture, Attitude & Aptitude, Brand, Brand Suicide, Comment, Context, Creative Development, Creativity, Culture, Cunning, Devious Strategy, Effectiveness, Marketing, Marketing Fail, Martin Weigel, Mischief, Relevance, Resonance
In April, I have been asked to speak at a conference in Croatia.
Croatia! What a country … I cannot bloody wait.
I know … I know … I can hear you all from here, screaming ‘another holiday freebie’. And while I accept this is a terrible misjudgement on their part, does the fact I have to take 3 planes over 24 hours to get there from NZ make you feel any differently?
No … didn’t think so. Doesn’t for me to be honest.
Now this conference is apparently a big deal with some very big names appearing so when they asked what I would be talking about, I thought it best to honour the occasion while representing my abilities, which is why I told them this:
There are many ways I could describe this talk. I could say it’s an investigation into why so many brands fail to connect to audiences despite having more data, research and marketing investment than at any point in history. Or I could take a more controversial path with ‘What if the tools and processes of modern marketing are wrong?’ And while both of those questions will feature within this talk, the real narrative is if you want to be culturally, commercially and creatively powerful … please stop being so bloody boring.
And to double down on that premise, here is slide 2 from the upcoming preso …
While I fully appreciate this seems like I’m not taking things seriously, I am.
Very seriously.
Because the industry seems to only have 2 settings: serious or stupid.
Or said another way, purpose filled or sponsored comedy.
And while they can both work in the right context – and with real talent creating it – it’s all got so expected that it wins by relentless repetition, rather that intrigue and interest.
At least with agencies like Mischief – who I adore – they are painfully aware of who they are, what they do and how they do it.
They’re less ad agency of brand communications, and more meme agency of the internet. And they do it so, so well.
But even they run the risk of their approach ending up being expected. A bit like brands who ‘hijack culture’ … which has now got so common, you have to ask if it is hijacking anything.
Thank god in Mischief’s case they have the brilliant and irrepressible Greg Hahn at their helm – someone who not only is phenomenally creative, but also can read and play with the pulse of culture – so just when things get expected, he takes people somewhere new and interesting.
Or said another way, he kills boring before boring takes hold.
But the reality is what Mischief do is not new.
There are many brands – even industries – who have been doing this sort of thing for decades.
Fashion. Gaming. Hell, even certain TV shows have been doing it.
[Albeit, to different degrees]
And they do it in ways that builds their brands role and position in culture more than just gaining a moment of space for it to be seen and discussed in culture. [That sounds like a diss, it’s not meant to … it’s just my bad writing because Mischief already have achieved more than companies who have been around a century]
The real issue is that in our desperate need to be validated by business, we’ve forgotten what business we’re in.
Because to use creativity just for short-term sales goals robs creativity of it’s true commercial value and power for brands, products, tools and services.
To be intriguing … enticing … interesting and inviting.
Because as the title of this post, stolen from my beloved Martin Weigel so perfectly states …
“You can be relevant as hell and still be boring as fuck.”
Filed under: A Bit Of Inspiration, Apathy, Attitude & Aptitude, Brand Suicide, Comment, Corporate Evil, Crap Marketing Ideas From History!, Fake Attitude
I love new business.
I love the thrill of getting stuck into something new.
The inquisition into how a business runs.
The exploration of how others see it and the category it plays in.
The history of why it started not just what is is doing.
All coming together to help formulate a point of view for the discussions you’ll have.
I’m not saying it’s easy. And in this economy, it will not only be harder to encourage new ways to tackle old problems … they’ll be more companies trying to do the same thing, often using price as their leverage rather than rigour.
Oooooh, look at me being all judgemental. But I’ll stick with it.
Anyway, the point is, new business is the lifeblood of all business.
What you do and how you do it may alter, but bringing in new clients and projects is oxygen. Not simply for the financial strength of the company, but the ability to reinvent who you are with every assignment.
Now there’s lots of ways people and companies approach new business but one I loathe is the speculative letter. Blanket and blind correspondence trying to make you care about something that you didn’t ask for and don’t really want to consider.
But as bad as that is, there’s now one that is even worse.
The blanket and blind lazy letter.
I know … I know … what could be lazier than blanket and blind?
Well, I’ll tell you, this …
Everything about this is hateful to me.
+ The suggestion they know someone who has told them what I am looking to do at work.
+ The blatant disregard for who I am, what I do and what my company does.
+ The claims of experience and reputation, despite their previous sentences proving otherwise.
+ The idea that the only difference between finding entry level talent and senior level talent is simply the payment of an additional $15 an hour.
+ The desperate attempt to close with a call.
Does this approach work?
Does anyone take them up on this scam?
What makes it even more of a joke is the Clustox website claims they ‘build software that grows businesses and startups’.
What software is that exactly? Spam software.
I tell you what would help you Clustox … know who the fuck you are talking to.
It’s not hard.
At the very least, make sure the person you’re writing to has some relevance to what you’re flogging. Has some connection to the industry you claim to serve and can assist with.
In fact the only effective thing this piece of unsolicited communication has done is ensure I will never work with you – even if I suddenly want to hire oodles of tech engineers.
And that’s exactly what I’ll tell Patricia when we talk next week.
Filed under: A Bit Of Inspiration, Attitude & Aptitude, Authenticity, Comment, Confidence, Culture, Education, Emotion, Empathy, Equality, Honesty, Leadership, Legend
I hate losing.
Absolutely hate it.
But I also understand there are benefits to it.
Well, if you lost despite giving your all.
Because losing is a lesson.
It forces you to take a long hard look at yourself.
What you did.
What you didn’t.
What you can improve.
What you need to improve.
What you can take forward with you.
And while there’s the famous Vince Lombardi quote:
“Show me a good loser and I’ll show you a loser”
… I’ve found those who take loss on the chin aren’t necessarily doing it because they don’t care, they’re doing it because they do.
But recently I found incredible quote from Muhammad Ali.
A new way to look at the role of losing … and I love it.
What a way to own loss …
Turning the narrative from despair to character.
Changing judgement into inspiration.
And to do that when you’ve lost the ‘fight of the century’ … incredible.
But then Ali always knew the role and responsibility he held.
He may not have wanted it, but he was not going to close the door on those who needed it.
Needed him.
Needed his direction, inspiration and articulation.
Needed to know there was a chance of a better life than the one others wanted them to have.
Which is why it makes everything even more perfect that he then went on to win that fight.
Twice.
Because honour in losing was just preparation for his honour is victory.
In a World of white, toxic machismo … how we could do with Ali’s majesty right now.
Filed under: A Bit Of Inspiration, Attitude & Aptitude, Colleagues, Comment, Content, Context, Dad, Planners Making A Complete Tit Of Themselves And Bless
A while back, someone sent me the image above with the words, “you’re in a cartoon”.
While they didn’t specify which of the 2 characters they were referring was me, it doesn’t take a rocket scientist to work out which.
I have an incredible knack of saying things that come out the wrong way.
Or can be interpreted as coming out the wrong way.
But believe it or not, I never intentionally do that.
OK, I 96.3% of the time never intentionally do that.
I swear it’s because of my Dad …
He had an incredible array of techniques, questions and words to put people either on the back-foot or to get them to reveal their true agenda … so I think I got it off him.
Of course, he was a brilliant prosecutor and I’m an OK advertising planner … so what he did was not only part of his job, but something he was revered for how he did it, whereas mine is, errrrrm … not any of that.
That said, some of his techniques are things I have used for years.
For example, when someone say’s something I disagree with – rather than just say “can you help me understand what you’re actually trying to say” [which I also occasionally do, hence the cartoon], I simply repeat whatever they’ve said to me, but in a slow voice and an intonation at the end that makes it sound like a question.
You’d be amazed how often this makes the other person back down or rephrase what they said in much more palatable way.
And while I am still learning at how to be a better person, the one thing I can honestly say is that at least I’m asking questions to learn and understand rather than just make corporate small-talk.
God I hate that stuff.
The attempt to bond over mutual superficial bullshit.
It’s not schmoozing … at least there’s a purpose for that, it’s pandering.
And while this could easily be read as an excuse, that sort of shit is – for me – far more insulting than anything I may accidentally or unintentionally aggressively say.
Filed under: A Bit Of Inspiration, Advertising, Agency Culture, Attitude & Aptitude, Brand, Brand Suicide, Comment, Communication Strategy, Confidence, Consultants, Corporate Evil, Creative Development, Creativity, Culture, Cunning, Devious Strategy, Effectiveness, Fake Attitude, Grifting, Marketing, Marketing Fail, Planners, Planners Making A Complete Tit Of Themselves And Bless, Planning, Relevance, Scam, Strategy
I’m all for people expressing their opinion.
I’m all for people being excited about things they see as having great possibilities.
I’m all for people trying to find new ways to evolve, grow and make money.
But come on …
It’s getting to the point where Linkedin should be renamed Disneyland given how much fiction and fantasy are going on.
What’s worse is among all the ‘consultants’ and ‘new business development people’ claiming expertise, are a bunch of strategists.
Now I know as a discipline we think we have the answer to everything … but we don’t.
Fuck, even the people who are developing the technology, don’t.
But what bothers me is the reason behind why so many people are claiming expertise.
OK, so I know some have a real understanding of the technology and its possible implications. And in that, I include certain strategists – we all know who those brilliant people are.
And I also appreciate some mistakenly believe that because they’ve used ChatGPT, they think they now know everything about the technology.
But others – and this is potentially the majority of them – are doing it because they see it as a chance to personally gain from it.
In essence, their perspective is that as long as a subject matter is highly topical and others – especially companies – don’t know about it, then they can profit from it because they can say anything because no one will know enough to tell them they’re wrong.
You can tell who this group are because they’re the one’s who are either the loudest to declare their knowledge or the first to say they had identified the trend … despite never doing anything with their ‘expertise’ or because of their ‘vision’.
Putting aside how this sort of behaviour can damage the reputation of real experts, disciplines and entire industries … the issue I have is how it is often justified as hustle culture.
I’ve written my issue with hustle culture in the past, but the fact is, this isn’t hustling … it’s grifting and the impact of it is not just damaging people and companies, but it killing the potential of technology before it has a chance to find it’s real possibility.
I appreciate this is quite a heavy post from what was just a piss-take image of Homer … but the best comedy is always based on a truth we often like to deny.