Filed under: A Bit Of Inspiration, Advertising, Agency Culture, Attitude & Aptitude, Authenticity, Colenso, Comment, Confidence, Consultants, Content, Context, Creative Development, Creativity, Culture, Emotion, Empathy, Fake Attitude, HHCL, Imagination, Immaturity, Love, Management, Marketing, Marketing Fail, Only In Adland, Planners, Relationships, Resonance, Respect, Uncommon, WeigelCampbell, Wieden+Kennedy
This is a plant in our office.
I have no idea who owns it.
I must admit I don’t even really like it.
But that sticker …
Oh I like that.
I like it a lot.
Sure, to some it may be stupid.
Or even disrespectful.
But to me, it shows a company where the people within it have a mischievously creative spirit. The sort who spot creative opportunities to do something people will notice, or relate to or just feel for a whole host of reasons.
In just a single word, they found a way to make anyone who sees that little sticker not just see a plant, but a hard-to-please, always demanding, never content, forever dissatisfied pain-in-the-ass plant diva.
In short, they gave a plant a personality.
In one word.
Yes I know I have a ‘history’ with dodgy stickers – and I also loved the time someone at Wieden Shanghai put the sticker ‘freedom’ next to the ground floor button in the lift [which was promptly taken down, probably by the same person who still goes mental when they discover another of my Wieden leaving stickers hidden somewhere in the building despite me having left years ago, hahahaha] … but I particularly love this one.
I love someone thought it was worth doing.
I don’t care they may have given it no thought whatsoever – in fact that makes me like it more – because it’s those little, pointless things that reveals the most important thing you could ever want to know about an agency.
Are you entering a place that has a culture of creativity or a business that sells efficiency processes under the label of creativity?
Filed under: A Bit Of Inspiration, Advertising, Agency Culture, Attitude & Aptitude, Comment, Craft, Creativity, Culture, Differentiation, Distinction, Perspective, Point Of View, Premium, Respect, RulesOfRubin, Standards, Truth
I’ve written a lot about craft.
The value of it.
Creatively, culturally and commercially.
Don’t get me wrong, I appreciate speed can have a competitive advantage – but it’s also important to remember so can craft.
In all honesty, you can easily tell those who think ‘good enough is good enough’ and those who are focused on doing things wonderfully.
They may look similar.
They may perform in similar ways.
But there’s something that separates them.
Maybe it’s the quality of materials or the attention to detail when your look closely or maybe it just feels differently … something that feels like someone sweated everything all the time.
But what is interesting is why.
Because it’s not just so they can charge someone more for what they’ve done … but, as Steve Job’s referenced in his paint behind the fence story … so they can feel they’re valuing their own talent and standards.
Filed under: A Bit Of Inspiration, Attitude & Aptitude, Comment, Culture, Internet
I am of the last generation who knew life pre-internet and post-internet and I have to say, I sometimes wonder how I survived without it.
Yes there are dangers. But there are dangers everywhere.
The reality is the internet has given us access to information and knowledge we may never have never ever known. It has opened our eyes to what is possible … changed our expectations for the life we can lead and provided opportunities to millions who would otherwise been left far behind. And while some say it is infected with lies, conspiracies and errors, I think it is very important to remember what Franklin Roosevelt said about it …
“The internet never lies”.
Filed under: A Bit Of Inspiration, Advertising, Attitude & Aptitude, Authenticity, China, Chinese Culture, Comment, Context, Creativity, Culture, Emotion, Insight, Nike, Otis, Point Of View, Relationships, Relevance, Resonance, Shanghai, Wieden+Kennedy
Many years ago, we were working on a NIKE project about inspiration for China.
China and sport had a weird relationship because it was either seen as a distraction to academic success or a ruthless and relentless act to achieve a pre-determined goal.
I still remember spending hours looking for any photo where we saw a parent or a teacher or a coach encouraging a kid doing a sport … but it was hard. Not because adults didn’t care about the kids in their charge, but because there was this attitude that encouragement encouraged laziness.
Tough love indeed.
But when we talked to kids who loved sport for no other reason than loving sport, the thing we found fascinating was how one of their great inspirations was a wall … or a court … or a park somewhere near where they lived.
This would be where they could kick, throw, hit, head or play against hour after hour … day after day.
This was where they could play without judgement or expectation … but with plenty of competition.
Because walls don’t get tired.
They don’t show sympathy.
They’re always ready to play.
We all have a wall.
They may look like others.
But there is one that is yours and yours alone.
For me, it was the wall of a Church opposite Erika’s sweet shop at the Top Shop.
It was up the road from my childhood home.
I would go up there every night over summer.
Sometimes by myself. Sometimes with friends.
And that would be the arena and the competition for all manner of games.
From playing footie with empty cans … playing cricket by throwing tennis balls as hard against the wall as we can to just practicing our skills of tennis or keepie-uppie. And then on a Friday evening – after school – a bunch of the kids from where I lived would gather by the field next to the church and play a massive game that drew all the girls from school to watch us.
That wall was a major part of my childhood. Of my love of sport. It helped me connect to where I lived, to the people who lived there and just what I wanted to do.
Sport was deeply entrenched in the place I grew up.
Not in terms of a formal team – though we had that and we also had Nottingham Forest doing well at the time – I mean as an outlet for kids to do shit.
Now I’m not sure if that is still the case.
We live in gentrified times.
Where noise is challenged with authority.
Where parks are placed on the outskirts of towns, not the centre,
Where sport is becoming more about the quest for fame rather than enjoyment.
It’s one of the biggest thrills of living in New Zealand.
It’s still an outdoor culture.
Otis has done more running around and visited more parks here than he ever did in the UK. Which has helped him meet more friends than he could ever have hoped to in his time here.
Given the year he had in lockdown, the impact on him has been huge.
And that’s why we should encourage sport to be played as much on the streets as in the parks and schools. Because sport adds to communities in ways that makes communities.
Let the wall be culture’s best inspiration and competitor.
Filed under: Advertising, Attitude & Aptitude, Comment, Communication Strategy, Context, Creative Development, Creativity, Culture, Differentiation, Distinction, Insight, Marketing, Marketing Fail, Perspective, Planners, Planning, Point Of View, Professionalism, Relevance, Resonance
No matter how well planned you think you are.
How detailed you’ve been.
How many case studies you’ve watched.
How many focus groups you’ve sat in.
How logical your argument is.
People will always do what works for them, not works for you.
So think about that next time you try and claim your comms plan/user journey is a true reflection of how all people engage with brands and make purchase decisions.
For the record …
I get the role and value of comms plans/user journeys.
I have no issue with them. In fact they can make a real difference to the work.
Where I get pissy is when they’re presented as ‘fact’ rather than a guide. Acting like they represent how ALL people behave – while ignoring factors like personal situation and circumstance as well as competitive activity.
Of course this attitude of ‘unquestionable, unbendable, superior intelligence and logic’ is prevalent in many planners … probably driven more by clients wanting certainty and consistency than personal ego … however by refusing to acknowledge we’re dealing more in frameworks than blueprints, we’re not just undermining our discipline and inadvertently placing barriers on new approaches and experiments, but ultimately selling generalised convenience rather than personal intimacy which means it’s set up to be average from the outset.
Madness.
As I said to a client recently about insights …
They’re not perfect.
They’re not infallible.
They’re not all encompassing.
But when done right, they increase the odds of good things happening because they reveal the ridiculous truth behind people’s beliefs and behaviours … and I swear if we all adopted this attitude towards what we do, we may just end up making things that are more interesting and more effective as well.
We won’t. But I just like to think we might.